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Citizen Services management System
Abstract
This project presents a service-oriented digital government infrastructure focused on efficiently
providing customized services to senior citizens. We designed and developed a Web Service Management
System (WSMS), called Web Senior, which provides a service-centric framework to deliver government
services to senior citizens. The proposed WSMS manages the entire life cycle of third-party web services.
These act as proxies for real government services. Due to the specific requirements of our digital
government application, we focus on the following key components of Web Senior: service composition,
service optimization, and service privacy preservation. These components form the nucleus that achieves
Head office: 3nd
floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E-
Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
seamless cooperation among government agencies to provide prompt and customized services to senior
citizens.
A fundamental objective of web services is to enable interoperability among different software and
data applications running on a variety of platforms . Web services are increasingly being adapted to access
data and applications across the web . This has been largely the Result of the many standardization efforts
to describe, advertise, discover, and invoke web services. These e-government services usually span several
application domains, including social programs, Healthcare, voting, tax filing, etc.
EXISTING SYSTEM
Present System is manually providing services to citizens and Senior citizens. They have to go service
center to know some particular information. Sometimes information is passed by manually between
customer and provider. This manual system will take time to pass the information and sometimes it causes
Head office: 3nd
floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E-
Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
loss of information also. There by causing loss of customer time also. Thus the present system stated is time
taking, insecure and costly.
PROPOSED SYSTEM
The proposed WSMS manages the entire life cycle of third-party web services. These act as proxies for
real government services. Due to the specific requirements of our digital government application,we focus on
the following key components of WebSenior: service composition, service optimization, and service privacy
preservation. These components form the nucleus that achieves seamless cooperation among government
agenciesto provide prompt and customized services to senior citizens
.
Head office: 3nd
floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E-
Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
SCOPE OF THE SYSTEM
The proposed system scope is limited to Intranet only. It can be enhanced to be a global communication
medium for multinational services.
MODULE DESCRIPTION
The system “Service-Centric Frame work for a Digital Government Application” consists of 6 modules.
1. Registration module
2. Login module
3. FeedBack module
4. Services for citizen
Head office: 3nd
floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E-
Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
5. Services for senior citizen
6. Admin Module
Registration Module
This module facilitates new user registration, sign in of existing user, password recovery and user profile
management. We are Providing Seperate registration for citizens and senior citizens
Login Module
Head office: 3nd
floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E-
Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
This module facilitates to users login and admin login ,In the intial stage user has to enter username and
password after that click on the submit button .If admin will login to the system then he will also enter the
username and password.Both username and password are correct then only they will move to respected
activoities otherwise it will display the error message
FeedBack Module
This module facilitates communication between admin and citizen,senior citizens. Feedback option allows us
to send feedback to Admin . View feedback option shows all messages received. Send FeedBack option
allows us to send feedback . The Draft option allows us to view messages saved incompletely. These
messages can be completed and sent at a later stage.
Admin Module
This module will add the services for both citizens and senior citizens.
Head office: 3nd
floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E-
Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
Services for citizen Module
1. View movies-The citizen will see the available movies.
2. Book movies-The citizen will book the movies.
3. View trains- The citizen will see the available trains.
4. Book trains- The citizen will book the available movies.
5. Feedback- The citizen will send the feedback to admin.
6. Logout- The citizen will logiut from the system.
Head office: 3nd
floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E-
Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
Services for senior citizens Module
1. View List Of meals—this service provides list of meals to senior citizens
2. Order the Meals—this service provides order the meals to admin
3. Feed Back —this service is used to send the feed back to admin regarding the meals
4. View Medicines-this module provide the information about medicines
5. Order- Medicine-this module is used to send the medicine orders to admin
6. Logout-This Module is used to logout from the system
TECHNOLOGIES TO BE USED
• Web Presentation : HTML, CSS
• Client – side Scripting : Javascript
• Programming Language : Java
Head office: 3nd
floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E-
Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
• Web based Technologies : JNDI, Servlets, JSP
• Database Connectivity API : JDBC
• Backend Database : Oracle/SQL Server/MY SQL/MS Access
• Operating System : Windows XP/2000/2003, LINUX, Solaris
• J2EE Web/Application Server : Tomcat Server
• IDE : Eclipse with My Eclipse plugins/Net Beans/RAD
• Browser : IE/Mozilla
HARDWARE REQUIREMENTS
• Pentium processor : 233 MHZ or above
• RAM Capacity : 128MB
• Hard Disk : 20GB
• Floppy disk : 1.44 MB
• CD-ROM Drive : 32 HZ
Head office: 3nd
floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E-
Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
• KEYBOARD : 108 Standard
Head office: 3nd
floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E-
Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457

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31.citizen services management system

  • 1. Citizen Services management System Abstract This project presents a service-oriented digital government infrastructure focused on efficiently providing customized services to senior citizens. We designed and developed a Web Service Management System (WSMS), called Web Senior, which provides a service-centric framework to deliver government services to senior citizens. The proposed WSMS manages the entire life cycle of third-party web services. These act as proxies for real government services. Due to the specific requirements of our digital government application, we focus on the following key components of Web Senior: service composition, service optimization, and service privacy preservation. These components form the nucleus that achieves Head office: 3nd floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E- Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
  • 2. seamless cooperation among government agencies to provide prompt and customized services to senior citizens. A fundamental objective of web services is to enable interoperability among different software and data applications running on a variety of platforms . Web services are increasingly being adapted to access data and applications across the web . This has been largely the Result of the many standardization efforts to describe, advertise, discover, and invoke web services. These e-government services usually span several application domains, including social programs, Healthcare, voting, tax filing, etc. EXISTING SYSTEM Present System is manually providing services to citizens and Senior citizens. They have to go service center to know some particular information. Sometimes information is passed by manually between customer and provider. This manual system will take time to pass the information and sometimes it causes Head office: 3nd floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E- Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
  • 3. loss of information also. There by causing loss of customer time also. Thus the present system stated is time taking, insecure and costly. PROPOSED SYSTEM The proposed WSMS manages the entire life cycle of third-party web services. These act as proxies for real government services. Due to the specific requirements of our digital government application,we focus on the following key components of WebSenior: service composition, service optimization, and service privacy preservation. These components form the nucleus that achieves seamless cooperation among government agenciesto provide prompt and customized services to senior citizens . Head office: 3nd floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E- Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
  • 4. SCOPE OF THE SYSTEM The proposed system scope is limited to Intranet only. It can be enhanced to be a global communication medium for multinational services. MODULE DESCRIPTION The system “Service-Centric Frame work for a Digital Government Application” consists of 6 modules. 1. Registration module 2. Login module 3. FeedBack module 4. Services for citizen Head office: 3nd floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E- Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
  • 5. 5. Services for senior citizen 6. Admin Module Registration Module This module facilitates new user registration, sign in of existing user, password recovery and user profile management. We are Providing Seperate registration for citizens and senior citizens Login Module Head office: 3nd floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E- Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
  • 6. This module facilitates to users login and admin login ,In the intial stage user has to enter username and password after that click on the submit button .If admin will login to the system then he will also enter the username and password.Both username and password are correct then only they will move to respected activoities otherwise it will display the error message FeedBack Module This module facilitates communication between admin and citizen,senior citizens. Feedback option allows us to send feedback to Admin . View feedback option shows all messages received. Send FeedBack option allows us to send feedback . The Draft option allows us to view messages saved incompletely. These messages can be completed and sent at a later stage. Admin Module This module will add the services for both citizens and senior citizens. Head office: 3nd floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E- Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
  • 7. Services for citizen Module 1. View movies-The citizen will see the available movies. 2. Book movies-The citizen will book the movies. 3. View trains- The citizen will see the available trains. 4. Book trains- The citizen will book the available movies. 5. Feedback- The citizen will send the feedback to admin. 6. Logout- The citizen will logiut from the system. Head office: 3nd floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E- Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
  • 8. Services for senior citizens Module 1. View List Of meals—this service provides list of meals to senior citizens 2. Order the Meals—this service provides order the meals to admin 3. Feed Back —this service is used to send the feed back to admin regarding the meals 4. View Medicines-this module provide the information about medicines 5. Order- Medicine-this module is used to send the medicine orders to admin 6. Logout-This Module is used to logout from the system TECHNOLOGIES TO BE USED • Web Presentation : HTML, CSS • Client – side Scripting : Javascript • Programming Language : Java Head office: 3nd floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E- Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
  • 9. • Web based Technologies : JNDI, Servlets, JSP • Database Connectivity API : JDBC • Backend Database : Oracle/SQL Server/MY SQL/MS Access • Operating System : Windows XP/2000/2003, LINUX, Solaris • J2EE Web/Application Server : Tomcat Server • IDE : Eclipse with My Eclipse plugins/Net Beans/RAD • Browser : IE/Mozilla HARDWARE REQUIREMENTS • Pentium processor : 233 MHZ or above • RAM Capacity : 128MB • Hard Disk : 20GB • Floppy disk : 1.44 MB • CD-ROM Drive : 32 HZ Head office: 3nd floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E- Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457
  • 10. • KEYBOARD : 108 Standard Head office: 3nd floor, Krishna Reddy Buildings, OPP: ICICI ATM, Ramalingapuram, Nellore www.pvrtechnology.com, E- Mail: pvrieeeprojects@gmail.com, Ph: 81432 71457