20160711

2. About the authors
Alanna Brown
@alannapb
Nicole Forsgren, PhD
@nicolefv
Jez Humble
@jezhumble
Nigel Kersten
@nigelkersten
Gene Kim
@realgenekim

3. A brief history of the State of DevOps Report
2012: What is
devops?
2013: DevOps
adoption is
accelerating.
2014: Holy cow!
DevOps works!
2015: IT goes
lean.
2016: Shifting left.

4. Demographics

5. Demographics

6. Demographics

7. High-performing organizations
are decisively outperforming
their lower-performing peers
in terms of throughput.

9. Source: http://www.techrepublic.com/article/why-the-devops-faithful-keep-pulling-
away-from-their-competitors/

10. Customer success
“We need to deploy, at any given time,
any given service, in a given configuration,
as quickly as possible…We do it with Puppet.”
Alan Green,
SYSTEMS ENGINEER
Sony Computer Entertainment America (PlayStation)
increase in deploy frequency
Deploy frequency
150%

11. Customer success
“I credit a lot of our growth to our investment in IT
systems, which is as much as a software company
would invest — in some ways, that’s what we really
are. We write all our own software, and manage our
own infrastructure, all in house. We use Puppet to
help us build and manage the systems we use for
our success.”
Robert Rudduck
DIRECTOR OF ARCHITECTURE AND DEVOPS
Ambit Energy
increase in deploy frequency
Deploy frequency
1200x

12. Customer success
“We can turn this stuff around really fast,
because we’ve done a good job building the
configurations within Puppet. We’re keeping
pace with our development teams as they roll
out new functionality for our business. People are
amazed at how quickly we turn things around.”
Jeff Quaintance,
SENIOR CLOUD & AUTOMATION ENGINEER
StaplesFrom many weeks to one week;
from days to minutes
Lead time

13. Customer success
“Puppet Enterprise fundamentally changed what we
were able to do as a company, and the speed with
which we were able to deliver.”
Jez Miller
DIRECTOR OF OPERATIONS
Heartland Payment Systems
Deploy time reduced
from 10 hours to 10 minutes
Lead Time
10
hours
10
minutes

14. Employees in high-performing
organizations are 2.2 times
more likely to recommend
their organization as a great
place to work.

15. High performers spend
29% more time on new work
than low performers,
and 22% less time on
unplanned work and rework.
New work vs. unplanned work

16. Because they address security
at every stage, high-performing
teams spend less time fixing
security issues.

17. By building quality and security in, high-performing
teams do less rework.

18. Lean product management predicts IT performance
and deployment pain.

19. The ROI of DevOps

22. Get your copy of the
2016 State of DevOps Report
puppet.com/devops-report-2016