1. Making Connections
Multicultural and
Cooperative
Services

2. Multicultural services
Collection of 43 community languages to borrow
through local public libraries
Audiobooks (CD/Mp3 format) and large print
available in some languages
 Materials to learn English (ESL)
Newspapers in community languages

3. Electronic
signage
This is available
in 4 designs,
each featuring a
different set of
languages

4. 43 community languages for loan,
including books on health

5. International newspapers online
Library PressDisplay
A service which allows
anyone who lives in NSW to
read newspapers in their
own language at home. Over
1,400 international
newspapers and magazines
from more than 80 countries
in 39 languages are available
using your State Library card
http://www.sl.nsw.gov.au/services/multicultural/multicultural_services_NSW_residents.html

6. Community Languages Collection Directory
http://www.sl.nsw.gov.au/services/multicultural/comm_languages/index.html

7. Example

8. Find newly purchased material by
our RSS feeds on the library’s homepage

9. Search for material by language or format
http://www.sl.nsw.gov.au/services/multicultural/language_search.html

10. Request form

11. My Loans : your library account
See what you have out and when it is due back
https://library.sl.nsw.gov.au/patroninfo~S2

12. Raising Awareness of Multicultural Services
Does your library website include or link to
information about multicultural services ?
 State Library Multicultural Bulk Loans should be
displayed on open shelves and accessible to
everyone
Remove barriers for CALD groups wanting to use
the library by creating signage in community
languages using the Multilingual Glossary

13. Multilingual Glossary
http://www2.sl.nsw.gov.au/multicultural/glossary/
Create signage
and library
resources using
the multilingual
glossary
ie. Welcome

14. Example

15. Contact us if you
require promotional materials
Bookmarks
Leaflets
Banners for your
library
Electronic
welcome signage

16. Multilingual Pamphlets
http://www.sl.nsw.gov.au/services/multicultural/multicultural_pamphlets.html
information about
core library services
offered to
communities by NSW
public libraries.
Available in 49
languages including
English

17. Example

18. : Multicultural Unit
http://pinterest.com/slnswlote/

19. @SLNSW_LOTE

20. Disability Access Collections
Large print
Talking books
Both collections include a range of genres and
current publications
Available for bulk loan – same
conditions as Multicultural
Available for ILL

21. Disability Access Collections

23. Co-operative Purchasing

24. Co-operative Purchasing
Free service to provided to NSW public libraries
Facilitates the supply of material both in English and
languages other than English (LOTE)
Facilitates acquisition of LOTE material through
selection days:
Libraries supply comprehensive profile of buying needs by language and format
Suppliers invited to display material for selection by and on behalf of libraries
Cataloguing to Libraries Australia standards
Coordinates end processing to each library’s
specifications

25. Public Library Services
Contacts
Cameron Morley, Manager, Funding and Advisory Services
cameron.morley@sl.nsw.gov.au, 9273 1483
Oriana Acevedo, Multicultural Consultant
oriana.acevedo@sl.nsw.gov.au, 9273 1544
Abby Dawson, Coordinator, Multicultural Bulk Loans
Service: abby.dawson@sl.nsw.gov.au, 9273 1541
Shauna Miller, Coordinator, Multicultural Purchasing
Cooperative: shauna.miller@sl.nsw.gov.au, 9273 1540