Quick start guide pruvan training android

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Pruvan

A quick start guide on how to use the Pruvan App on an Android.

Tecnologia

Pruvan Training-Android
Quick Start Guide for Field Users
1 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014

Pruvan Mobile App
1. Get Username and Password
2. Download the Mobile App
3. View and Create Projects
4. Start Taking Photos and Completing Surveys
5. Verify Photos and Surveys Upload
6. View Photos and Surveys Online
2 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014

Download the App
• Android Devices
• Go to the Google Play Store on your mobile device
• Search for Pruvan Mobile
• Install the app
3 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014

Logging into Pruvan Mobile
• Create Master username at
Pruvan.com
• Sub-users: Receive
username and password
from Master User
• Forgot your Master
username or password look
up or reset them on the
Login Screen at Pruvan.com
• Sub-users: Contact the
Master user to reset
that information.
4 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014

Settings in Pruvan Mobile
App Settings Action
WiFi Only Photos will only upload from the app when
device is connected to WiFi Network
Charging Only Photos will only upload from the app when
device is connected to Device Charger
Timestamp on Photo Change Timestamp to Datetime, Date, Time or
Off
Photo Resolution Default resolution is 640x480 but can be
increased. Resolution limited by device ability
Camera Orientation By default it will be Auto but can be changed
to Portrait or Landscape
Auto Relay Photos Photos taken on Ad Hoc projects will
automatically relay to the Pruvan Downloader
after they upload
Manual
Project/Work Order
Management
This requires the user to enter a Project ID in
the phone to have it sent to their phone.
Should remain off
Nickname for Device Change the nickname on the device
5 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014
Next

Request Support in Pruvan Mobile
6 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014

Projects in Pruvan Mobile
7 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014

Ad Hoc Projects in Pruvan Mobile
8 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014

Projects Details in Pruvan Mobile
9 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014
Next

Camera in Pruvan Mobile
10 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014
Next

Mobile Forms/Surveys in Pruvan Mobile
11 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014

Photo Uploads Page in Pruvan Mobile
Upload Status Definition
Upload Complete/
Complete
12 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014
The photos have uploaded to our
servers and are available online
Upload Pending Photos have not uploaded to are
servers and are only saved on
the phone
Upload Pending
Survey Completion
The Survey that the photos
needs to be submitted for the
photos to upload
Upload Failed Photos failed to upload and will
need to be retried when device is
in a good network area
Upload failed,
photo is damaged
The photos were deleted from
the phone gallery or tampered
with and will not upload
Next

Contact the appropriate Support desk
Work Order Trouble? Contact your Work Provider training staff.
Fall back to Plan B Point/Shoot Mode if issues exist.
Pruvan Support: M-F 9am-5pm CST (closed US Holidays)
• Pruvan Online Support https://pruvan.com/Support
• Pruvan Online FAQ: https://pruvan.zendesk.com/FAQ-s
• Pruvan Training: http://pruvan.com/Webinar
If our website and training class does not answer your question:
• Open a support ticket at https://pruvan.zendesk.com/tickets/new and explain the
issue to with enough detail to understand why you are calling.
• Open a support ticket from the device. This will open a ticket in our system so we
can get back to you as fast as possible. For information on how to open a support
request from a device click here.
13 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014

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Quick start guide pruvan training android

2. Pruvan Mobile App 1. Get Username and Password 2. Download the Mobile App 3. View and Create Projects 4. Start Taking Photos and Completing Surveys 5. Verify Photos and Surveys Upload 6. View Photos and Surveys Online 2 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014

3. Download the App • Android Devices • Go to the Google Play Store on your mobile device • Search for Pruvan Mobile • Install the app 3 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014

4. Logging into Pruvan Mobile • Create Master username at Pruvan.com • Sub-users: Receive username and password from Master User • Forgot your Master username or password look up or reset them on the Login Screen at Pruvan.com • Sub-users: Contact the Master user to reset that information. 4 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014

5. Settings in Pruvan Mobile App Settings Action WiFi Only Photos will only upload from the app when device is connected to WiFi Network Charging Only Photos will only upload from the app when device is connected to Device Charger Timestamp on Photo Change Timestamp to Datetime, Date, Time or Off Photo Resolution Default resolution is 640x480 but can be increased. Resolution limited by device ability Camera Orientation By default it will be Auto but can be changed to Portrait or Landscape Auto Relay Photos Photos taken on Ad Hoc projects will automatically relay to the Pruvan Downloader after they upload Manual Project/Work Order Management This requires the user to enter a Project ID in the phone to have it sent to their phone. Should remain off Nickname for Device Change the nickname on the device 5 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014 Next

12. Photo Uploads Page in Pruvan Mobile Upload Status Definition Upload Complete/ Complete 12 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014 The photos have uploaded to our servers and are available online Upload Pending Photos have not uploaded to are servers and are only saved on the phone Upload Pending Survey Completion The Survey that the photos needs to be submitted for the photos to upload Upload Failed Photos failed to upload and will need to be retried when device is in a good network area Upload failed, photo is damaged The photos were deleted from the phone gallery or tampered with and will not upload Next

13. Contact the appropriate Support desk Work Order Trouble? Contact your Work Provider training staff. Fall back to Plan B Point/Shoot Mode if issues exist. Pruvan Support: M-F 9am-5pm CST (closed US Holidays) • Pruvan Online Support https://pruvan.com/Support • Pruvan Online FAQ: https://pruvan.zendesk.com/FAQ-s • Pruvan Training: http://pruvan.com/Webinar If our website and training class does not answer your question: • Open a support ticket at https://pruvan.zendesk.com/tickets/new and explain the issue to with enough detail to understand why you are calling. • Open a support ticket from the device. This will open a ticket in our system so we can get back to you as fast as possible. For information on how to open a support request from a device click here. 13 Confidential Information © 2010-2013. Do not Duplicate or Distribute 11/11/2014

Quick start guide pruvan training android

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