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Adding a voice
                                                          to your vote




Copyright © 2011 ProxyCensus Limited
UK Registered Company N° 6490912 | Suite B, 29 Harley
Street, London W1G 9QR, United Kingdom
2   WWW.PROXYCENSUS.COM
Table of Contents

At a Glance									                                  2

The Team							 		                                    2

Our 6P Mission Statement							                       3

Global Proxy Solicitation							                      4

Team Track Record								                             4

The ProxyCensus Approach 							                     5

Identifying & Communicating with Shareholders					    5

Agenda										                                      6

Shareholder Identification							                     6
Shareholder Identification Added Value 						         7
Proxy Voting									                                 8
Proxy Voting Process								                          9
Summary									                                     10
							
Why Choose Us								                                11




WWW.PROXYCENSUS.COM                                   3
At a Glance
Next Generation Borderless Shareholder Communications
The ProxyCensus team was drawn together through a shared passion for simplifying shareholder
communications in the period of time leading up to a company’s general meeting, whether it be
ordinary, extraordinary or mixed. Promoting and developing corporate democracy are important
values that our team puts into practice when confronted with the critical challenges encountered
by listed companies. ProxyCensus was established on a straightforward principle: Our success
would come from our clients’ prosperity. Our focus on client services and our appreciation of
the importance of building and maintaining long-term relationships has matured out of this
philosophy. With experience in diverse sectors across Europe and North America our
international team of consultants collectively boast the completion of more than 125 successful
corporate events.



The Team
ProxyCensus consists of an international team with 40 years combined experience in both
shareholder and corporate communications. Our knowledge of the industry is based on over 300
projects we have covered on five continents. Industries encompassed include banking, financial
services, telecommunications, transport, utilities and fashion. Adding to that our team comes
from diverse professional, linguistic and cultural backgrounds but are bound by ProxyCensus’
same result-driven approach we apply to each and every single project we dedicate ourselves to.



Our alliances:




4                                                                              WWW.PROXYCENSUS.COM
Our 6P Mission Statement
Preparation & Planning Promotes Positive Proxy Participation
The answer to your shareholder communication needs is as
simple as the ProxyCensus 6P Philosophy:
 •	 Humanly manned 24H shareholder prop-up service
 •	 Encouraging investor support
 •	 Explanation of varying and complex cross-border voting procedures
 •	 Direct intervention with the voting authorities, investors, custodians, proxy advisors
    and all other parties involved in the voting process
 •	 Escalating investor awareness
 •	 Lineal feedback from investors to our clients
 •	 Quantifiable results

We bridge the gap that no other proxy solicitor / global information agent are proficient to fill.

“Harmonizing your shareholder communications combined with investor insight can significantly
influence meeting results, expose potential risk and broaden investor loyalty.”




“
“Harmonizing your shareholder communications combined with investor insight
can significantly influence meeting results, expose potential risk and broaden
investor loyalty.”



WWW.PROXYCENSUS.COM                                                                                  5
Global Proxy Solicitation
Global Coverage, However Complex the Job
Everyday companies are faced with the common challenge of communicating with their
shareholders. This issue multiplies in dimension during the run-up to a General meeting when
shareholders and decision makers are submerged with information from diverse sources.
The transmittal of data through highly efficient internal systems is very often compromised
by dissimilar cross border voting procedures and regulations. If that wasn’t enough shareholder
ownership profiles are fragmented more than ever due to the increased number of international
institutional investors and financial community intermediaries so you can never be certain if you’re
actually communicating to the right entity or more importantly to the correct voting authority.

The fundamental approach of ProxyCensus’s global proxy solicitation programs is through
effective undeviating communication. By drilling down through the complex multilayered
ownership infrastructure we are able to unveil the actual voting authority and guarantee a clear
channel back to the issuer. This is accomplished through a series of contact networks which
include Legal & Compliance , Corporate Actions and Proxy Servicing Departments throughout
the global financial community.




6                                                                                WWW.PROXYCENSUS.COM
Team Track Record
Getting the job done




ProxyCensus Team:
  Meeting Solicitation   Equity Reconnaissance   Global Information Agent   Debt Identification




WWW.PROXYCENSUS.COM                                                                               7
The ProxyCensus Approach
How ProxyCensus Shareholder Identification and Proxy Voting
Services are Integrated In Practice
Our techniques provide clients with fact checkers and pin-point precision. Cross referencing
the inconsistent fragments acquired from direct contact and exhaustive research reduces risk
of non identified shareholders. We mould each identification report to our client’s exact needs.
Our course of action and the consistency of our data sources ensure that the information
supplied is precise and in time for a general meeting. The techniques used to correctly
scrutinize and compile a companies’ shareholder structure also permits the meetings steering
team to prime the optimal distribution of resources in the run up to the general meeting.



Identifying & Communicating
with Shareholders
Transparency of The Shareholder Structure As Pre-requisite To


         Needed                             Action                            Enabler


                                   …by knowing the existing                   Shareholder
       Get overview
                                      shareholder base                       identification



                                    …to move to the final de-                  Strategic
      Know the target
                                   sired shareholder structure                 targeting




        Gain control                …to steer in the desired                 Proxy voting
                                    direction and decisions




8                                                                               WWW.PROXYCENSUS.COM
Agenda
                                         1.	 SHAREHOLDER IDENTIFICATION

                                         1.	 PROXY VOTING

                                         2.	 SUMMARY



                                        Shareholder Identification
                                        TWOFOLD The Amount of Identified Shareholders With ID




                                                  Unknown                 Unknown       Unknown
                                                  Investors               Investors     Investors
Inadequate Knowledge = Increased Risk




                                                 Unidentified                                            Increased Knowledge = Reduced Risk
                                                  Nominee
                                                  positions               Identified    Identified


                                                  Identified




                                                  Before ID               After ID       Target




                                        WWW.PROXYCENSUS.COM                                          9
Shareholder Identification Added Value
Proxycensus ID Reveals “Profile” of Shareholders
Not Just a Number



                                      Registered      Proxycensus id
                                     Shareholders      Identification

          Total
Identified Shareholders                        1/3         2/3 (*)


                                       Yes (without
       Regional Split
                                        nominees)           R

      Investment Style                         V            R

          Turnover                             V            R
       Biggest Buyers                          V            R

        Shareholder                            V            R
        Proxy Advisor
     (level of delegation)                     V            R

     E-Voting Platform                         V            R




(*) sentiment towards meeting and management




10                                                         WWW.PROXYCENSUS.COM
Agenda
 1.	 SHAREHOLDER IDENTIFICATION

 1.	 PROXY VOTING

 2.	 SUMMARY



Proxy Voting
From Id To Proxy Voting




WWW.PROXYCENSUS.COM               11
Proxy Voting Process
ProxyCensus Interfaces All The Vital Areas
This Proxy Process Flow Chart is intended to be a general overview of the proxy flow.
Through seamless surveillance, investor insight and clarity ProxyCensus allows you
to keep control of the situation.




                                                        sentiment / Proxy chasing / Vote Confirmation                                                                                                                               Increase Participation / reduce negative votes / Assist




                                                                                                                                                                                                                                                                                                                                                                                                                                International Shareholders
        Confrim Holdings / Agenda Reception / Meeting




                                                                                                                                            recommendations             Transmittal of info




                                                                                                                                                                                                                                                                                                                                             SPR / Confirm distribution/ Vote status
                                                                                                                                                                                                                    to subscribers confirm voting
                                                                                                                                                                                                                                                                                                                                                                                                              Fees




                                                                                                                                                                                                                                                                   Confirm cut-off dates / Totla votes

                                                                                                                                                                                                                                                                                                         Geograpical holding distribution
                                                                                                                                                                                                                                                                                                                                                                                                        Record keeping
                                                                                                                                                                                                                                                                                                                                                                                       Transfer
                                                                                                                      Pro-active dialogue




                                                        N-PX forms 13F HR /N-q/ NCSR
                                                                                                                                                                                                                                                                                                                                                                                       Agents
                                                                    Audit                           DEF 14A filings

                                                                                    SEC

                                                                                                                                                                                                                                                                                                                                                                                                              Fees


                                                                                                                                                                                                                                                                                                                                                                                                        Certified votes

                                                                                                                                                                                                                                                                                                                                                                                       Inspector of
                                                                                                                                                                                                                                                                                                                                                                                         Elections
                                                                                   Holdings
                                                                                   Reports                                                                                                                                                                                                                                                                                                Total votes
                                                                                                                                                     Ballot & AGM Materials
                                                                                Vote instructions                                                     Voting instructions
                                                                               Research & ballots


   Beneficial owner &
                                                                                                                                                                                   Search card results




 institutional investors                                                                                                                                                                                                                                                                                 Votes                                                                                                Fees
                                                                                                                                                                                                         Holdings




                                                                                                                                                                                                                                                                                                                                                                                       Tabulators
                                                                                                                                                                                                                                                    Nominee cost




                                                                                                                                                                                                                                                                                                                                                                                                                                                             International Institutional Votes
                                                                                                                                                        Advisory fees                                                                                                                       Recommnedations to Participants




                                                                                                                                                     Global holdings


                                                                                                                                 Ballot distribution fees (global only)
                                                                                                                                                                                                                                                                                                         Clearing house                                                                                    DTC

                                                                                                                                                                                                                                                                                                                                            Sub-custodian fees
                                                                                               Custodial services
                                                                                             Custodial service fees
                                                                                                                                                                                                                                                                                                                                                                                         Fees
                                                                                                                                                                                            Custodians                                                                                                                                                                                                                    Sub-Custodians




12                                                                                                                                                                                                                                                                                                                                                                                                      WWW.PROXYCENSUS.COM
Agenda
 1.	 SHAREHOLDER IDENTIFICATION

 1.	 PROXY VOTING

 2.	 SUMMARY



Summary

 •	 Two fold transparency                              •	   Tracking of shareholder Base
    Increase identified                                •	   Relationship enhancement
 •	 institutional & nominee holders                    •	   Stabilze shareholder base
 •	 Synchronize communication                          •	   Long term investors
    during agm build-up
 •	 Cut AGM cost
                                                Achie
                                                     ve
                                                       m
                                                       en
                                                         ts o
                                                             f
                         O u tl o o




                                                              far
                             kt




                                      th
                                 o




                                           ef
                                              uture
 •	   Meet Quorum requirements                         •	   Maintain control
 •	   Increased vote participation                     •	   Reduce risk of activism
 •	   Raise shareholders registration                  •	   Improve Corporate Governance
 •	   Enhance Corporate Governance                     •	   Amplify communication frequency




WWW.PROXYCENSUS.COM                                                                        13
Why Choose Us
Shareholder Communications Measured Around Your Needs
General Meeting is the unique moment in the financial calendar where investor support towards
management is measurable and comparable to peer competitors. Our mission is to accumulate
the votes required in order to ensure a successful meeting, reduce operational risk, and gather
shareholder sentiment. In a persistently evolving environment, ProxyCensus is the most
competent running mate to assist the General Meeting steering team to:

 •	 Full understanding of cross border voting procedures
 •	 Crafting a crisp and clear corporate message
 •	 Direct intervention with investors, custodians, proxy advisors and all other parties involved
    in the process
 •	 Genuine intermediary interaction (not call centre operators)
 •	 Delivering comprehensive feedback and workable results throughout the process
 •	 Rapid reaction and response on any market and time zone
 •	 Most competitive rates – No other company can match

By reducing operational expenditure ( expensive, inactive office locations, preventable travel
costs, bumped up out of pocket expenses etc) ProxyCensus is able to deliver a highly cost
effective general meeting solicitation program maintaining the highest possible standard of
excellence. It’s all about focus and dedication. ProxyCensus is the only company on the market
that can guarantee 100% attention to your general meeting. We won’t try to sell you services
you don’t need, try to tell you how to run your company or overcharge you as a result. We’ll give
you the tools you need for you to reach the best possible outcome of your General Meeting.
At ProxyCensus we’re committed to nothing less than making your General Meeting a success,
whoever and wherever your investors may be. We look forward to making our skilled and unique
dedication work for you. To find out how, contact:

Miguel Carrasco
Managing Director m.carrasco@proxycensus.com
“
To effectively communicate we must realize that we are all different in
the way we perceive the world and use this understanding as a guide
to our communication with others”

Anthony Robbins



14                                                                               WWW.PROXYCENSUS.COM

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ProxyCensus Brochure 2012-13

  • 1. Adding a voice to your vote Copyright © 2011 ProxyCensus Limited UK Registered Company N° 6490912 | Suite B, 29 Harley Street, London W1G 9QR, United Kingdom
  • 2. 2 WWW.PROXYCENSUS.COM
  • 3. Table of Contents At a Glance 2 The Team 2 Our 6P Mission Statement 3 Global Proxy Solicitation 4 Team Track Record 4 The ProxyCensus Approach 5 Identifying & Communicating with Shareholders 5 Agenda 6 Shareholder Identification 6 Shareholder Identification Added Value 7 Proxy Voting 8 Proxy Voting Process 9 Summary 10 Why Choose Us 11 WWW.PROXYCENSUS.COM 3
  • 4. At a Glance Next Generation Borderless Shareholder Communications The ProxyCensus team was drawn together through a shared passion for simplifying shareholder communications in the period of time leading up to a company’s general meeting, whether it be ordinary, extraordinary or mixed. Promoting and developing corporate democracy are important values that our team puts into practice when confronted with the critical challenges encountered by listed companies. ProxyCensus was established on a straightforward principle: Our success would come from our clients’ prosperity. Our focus on client services and our appreciation of the importance of building and maintaining long-term relationships has matured out of this philosophy. With experience in diverse sectors across Europe and North America our international team of consultants collectively boast the completion of more than 125 successful corporate events. The Team ProxyCensus consists of an international team with 40 years combined experience in both shareholder and corporate communications. Our knowledge of the industry is based on over 300 projects we have covered on five continents. Industries encompassed include banking, financial services, telecommunications, transport, utilities and fashion. Adding to that our team comes from diverse professional, linguistic and cultural backgrounds but are bound by ProxyCensus’ same result-driven approach we apply to each and every single project we dedicate ourselves to. Our alliances: 4 WWW.PROXYCENSUS.COM
  • 5. Our 6P Mission Statement Preparation & Planning Promotes Positive Proxy Participation The answer to your shareholder communication needs is as simple as the ProxyCensus 6P Philosophy: • Humanly manned 24H shareholder prop-up service • Encouraging investor support • Explanation of varying and complex cross-border voting procedures • Direct intervention with the voting authorities, investors, custodians, proxy advisors and all other parties involved in the voting process • Escalating investor awareness • Lineal feedback from investors to our clients • Quantifiable results We bridge the gap that no other proxy solicitor / global information agent are proficient to fill. “Harmonizing your shareholder communications combined with investor insight can significantly influence meeting results, expose potential risk and broaden investor loyalty.” “ “Harmonizing your shareholder communications combined with investor insight can significantly influence meeting results, expose potential risk and broaden investor loyalty.” WWW.PROXYCENSUS.COM 5
  • 6. Global Proxy Solicitation Global Coverage, However Complex the Job Everyday companies are faced with the common challenge of communicating with their shareholders. This issue multiplies in dimension during the run-up to a General meeting when shareholders and decision makers are submerged with information from diverse sources. The transmittal of data through highly efficient internal systems is very often compromised by dissimilar cross border voting procedures and regulations. If that wasn’t enough shareholder ownership profiles are fragmented more than ever due to the increased number of international institutional investors and financial community intermediaries so you can never be certain if you’re actually communicating to the right entity or more importantly to the correct voting authority. The fundamental approach of ProxyCensus’s global proxy solicitation programs is through effective undeviating communication. By drilling down through the complex multilayered ownership infrastructure we are able to unveil the actual voting authority and guarantee a clear channel back to the issuer. This is accomplished through a series of contact networks which include Legal & Compliance , Corporate Actions and Proxy Servicing Departments throughout the global financial community. 6 WWW.PROXYCENSUS.COM
  • 7. Team Track Record Getting the job done ProxyCensus Team: Meeting Solicitation Equity Reconnaissance Global Information Agent Debt Identification WWW.PROXYCENSUS.COM 7
  • 8. The ProxyCensus Approach How ProxyCensus Shareholder Identification and Proxy Voting Services are Integrated In Practice Our techniques provide clients with fact checkers and pin-point precision. Cross referencing the inconsistent fragments acquired from direct contact and exhaustive research reduces risk of non identified shareholders. We mould each identification report to our client’s exact needs. Our course of action and the consistency of our data sources ensure that the information supplied is precise and in time for a general meeting. The techniques used to correctly scrutinize and compile a companies’ shareholder structure also permits the meetings steering team to prime the optimal distribution of resources in the run up to the general meeting. Identifying & Communicating with Shareholders Transparency of The Shareholder Structure As Pre-requisite To Needed Action Enabler …by knowing the existing Shareholder Get overview shareholder base identification …to move to the final de- Strategic Know the target sired shareholder structure targeting Gain control …to steer in the desired Proxy voting direction and decisions 8 WWW.PROXYCENSUS.COM
  • 9. Agenda 1. SHAREHOLDER IDENTIFICATION 1. PROXY VOTING 2. SUMMARY Shareholder Identification TWOFOLD The Amount of Identified Shareholders With ID Unknown Unknown Unknown Investors Investors Investors Inadequate Knowledge = Increased Risk Unidentified Increased Knowledge = Reduced Risk Nominee positions Identified Identified Identified Before ID After ID Target WWW.PROXYCENSUS.COM 9
  • 10. Shareholder Identification Added Value Proxycensus ID Reveals “Profile” of Shareholders Not Just a Number Registered Proxycensus id Shareholders Identification Total Identified Shareholders 1/3 2/3 (*) Yes (without Regional Split nominees) R Investment Style V R Turnover V R Biggest Buyers V R Shareholder V R Proxy Advisor (level of delegation) V R E-Voting Platform V R (*) sentiment towards meeting and management 10 WWW.PROXYCENSUS.COM
  • 11. Agenda 1. SHAREHOLDER IDENTIFICATION 1. PROXY VOTING 2. SUMMARY Proxy Voting From Id To Proxy Voting WWW.PROXYCENSUS.COM 11
  • 12. Proxy Voting Process ProxyCensus Interfaces All The Vital Areas This Proxy Process Flow Chart is intended to be a general overview of the proxy flow. Through seamless surveillance, investor insight and clarity ProxyCensus allows you to keep control of the situation. sentiment / Proxy chasing / Vote Confirmation Increase Participation / reduce negative votes / Assist International Shareholders Confrim Holdings / Agenda Reception / Meeting recommendations Transmittal of info SPR / Confirm distribution/ Vote status to subscribers confirm voting Fees Confirm cut-off dates / Totla votes Geograpical holding distribution Record keeping Transfer Pro-active dialogue N-PX forms 13F HR /N-q/ NCSR Agents Audit DEF 14A filings SEC Fees Certified votes Inspector of Elections Holdings Reports Total votes Ballot & AGM Materials Vote instructions Voting instructions Research & ballots Beneficial owner & Search card results institutional investors Votes Fees Holdings Tabulators Nominee cost International Institutional Votes Advisory fees Recommnedations to Participants Global holdings Ballot distribution fees (global only) Clearing house DTC Sub-custodian fees Custodial services Custodial service fees Fees Custodians Sub-Custodians 12 WWW.PROXYCENSUS.COM
  • 13. Agenda 1. SHAREHOLDER IDENTIFICATION 1. PROXY VOTING 2. SUMMARY Summary • Two fold transparency • Tracking of shareholder Base Increase identified • Relationship enhancement • institutional & nominee holders • Stabilze shareholder base • Synchronize communication • Long term investors during agm build-up • Cut AGM cost Achie ve m en ts o f O u tl o o far kt th o ef uture • Meet Quorum requirements • Maintain control • Increased vote participation • Reduce risk of activism • Raise shareholders registration • Improve Corporate Governance • Enhance Corporate Governance • Amplify communication frequency WWW.PROXYCENSUS.COM 13
  • 14. Why Choose Us Shareholder Communications Measured Around Your Needs General Meeting is the unique moment in the financial calendar where investor support towards management is measurable and comparable to peer competitors. Our mission is to accumulate the votes required in order to ensure a successful meeting, reduce operational risk, and gather shareholder sentiment. In a persistently evolving environment, ProxyCensus is the most competent running mate to assist the General Meeting steering team to: • Full understanding of cross border voting procedures • Crafting a crisp and clear corporate message • Direct intervention with investors, custodians, proxy advisors and all other parties involved in the process • Genuine intermediary interaction (not call centre operators) • Delivering comprehensive feedback and workable results throughout the process • Rapid reaction and response on any market and time zone • Most competitive rates – No other company can match By reducing operational expenditure ( expensive, inactive office locations, preventable travel costs, bumped up out of pocket expenses etc) ProxyCensus is able to deliver a highly cost effective general meeting solicitation program maintaining the highest possible standard of excellence. It’s all about focus and dedication. ProxyCensus is the only company on the market that can guarantee 100% attention to your general meeting. We won’t try to sell you services you don’t need, try to tell you how to run your company or overcharge you as a result. We’ll give you the tools you need for you to reach the best possible outcome of your General Meeting. At ProxyCensus we’re committed to nothing less than making your General Meeting a success, whoever and wherever your investors may be. We look forward to making our skilled and unique dedication work for you. To find out how, contact: Miguel Carrasco Managing Director m.carrasco@proxycensus.com “ To effectively communicate we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others” Anthony Robbins 14 WWW.PROXYCENSUS.COM