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Ask, Share, Learn – Within the Largest Community of Corporate Finance Professionals 
FP&A that Delivers Value in the 
Subscription Economy
Learning Objectives 
After attending this event you will be able to: 
• Benchmark your FP&A practices against those that 
define success in a recurring revenue business 
environment 
• Define the metrics that drive performance at your 
company 
• Increase the value delivered from the FP&A function at 
your company
Welcome to Proformative 
Proformative is the leading educational resource for corporate finance 
professionals. 
Announcing the new Proformative Academy: 
• On demand video courses taught by peers and SMEs 
• Over 125 finance and accounting courses and growing rapidly 
• CPE for CPAs, CMAs, CTPs, and CIAs 
Check it out at www.ProformativeAcademy.com
Ask, Share, Learn – Within the Largest Community of Corporate Finance Professionals 
FP&A that Delivers Value in the 
Subscription Economy 
Eileen Tobias, VP of Financial Planning & Analysis, NetSuite
Agenda 
• FP&A – Challenges Today 
• Planning - Business Strategy and Value Creation 
• Planning Cycles 
• Designing an Effective Process 
• Process Overview 
• KPI Framework 
• How Cloud Helps 
• Key Takeaways
NetSuite: World’s #1 Cloud ERP 
Background Performance 
World’s most deployed cloud ERP 
Used by 20,000+ organizations 
Fastest growing top 10 ERP 
Used across 150+ countries 
Top 10 Cloud Companies 
to Watch 
#1 Cloud ERP Suite Industry Recognition 
Fastest Growing 
Top 10 FMS Vendor 
Best Financial Management 3rd Year Running 
Best Cloud Infrastructure 
Founded 1998 
Publicly traded on NYSE: “N” 
Offices in 10 countries 
3,000+ employees 
$414.5M revenue FY13 (34% Growth)
FP&A – Challenges Today* 
• Confronting Global Change - not fully equipped to analyze and deal with new business risks 
leading to forecasting and transaction processing errors. 
• Strategic Initiatives – FP&A is increasingly is tasked with contributing to organizational 
strategy, as well as meeting demand for operational insights. 
• Getting Insights - data is not translated into information quickly enough to be useful to 
business units. 
• Single View - information is not sufficiently detailed to be meaningful. A unified view to data and 
information is essential to gain visibility to financial and operational performance. 
• Closing and Reporting - takes twice as long for an average company vs. a world-class 
enterprise. 
• Lacks a Standard Discipline - example standard chart of accounts, common processes, 
globally mandated standards, common data definitions etc. 
• Information Gathering Process necessary to generate timely, relevant insights can be extremely 
challenging. 
• Inefficient Budgeting & Forecasting - iterative processes that frequently yield inaccurate results. 
• Internationalization - diverse business structures, assorted systems and processes 
*Rethinking the FP&A Operating Model – FTI Consulting
Planning - Business Strategy and Value 
Creation* 
Basic Practice Progressive Practice Benchmark Practice 
Process 
Characteristics 
• Annual plan with no long-term 
forecast 
• Strategic initiatives not 
quantified 
• Strategic planning is 
short-term and reactive 
to immediate problems 
• Annual plan with re-forecast 
during year, long-term forecast 
independently managed 
• Strategic initiatives are 
prioritized and approved 
annually, but not translated into 
targets 
• Strategic planning focuses on 
improving current operations 
• Long-term forecast integrated with annual 
plan, budgets, and revised interim 
forecasts 
• Strategic plan and strategic initiatives are 
core inputs into planning process 
• Strategic planning focuses on realizing a 
3-5 year vision that addresses most 
critical market and organizational 
challenges 
Business 
Integration 
• Planning is a nuisance: 
Business ignores targets, 
participation is a 
necessary evil to avoid 
corporate retribution 
• Planning is tolerated: Finance 
establishes a plan and everyone 
accepts the need to complete an 
orderly and accurate process 
• Planning is core: Planning process is 
critical to governing business decisions, 
goal setting, and performance 
management 
Value Finance 
Brings 
• Finance acts as the 
steward for the process 
to assure some minimal 
level of accuracy amid 
business pushback 
• Finance strives to be an efficient 
process operator to minimize 
pain and assure accuracy 
• Finance is a strategic player that uses the 
planning process as a catalyst for 
achieving performance goals 
*Rethinking planning, budgeting and forecasting - A Deloitte perspective
Leading Practices in Planning Cycles* 
*Rethinking planning, budgeting and forecasting - A Deloitte perspective
Planning, Budgeting and Forecasting - 
Principles 
• Our Philosophy 
• Fund top line growth while maintaining profitability and generating cash 
• Focused and valued externally on revenue growth 
• Forecast used to manage the business 
• Robust feedback loop between Finance, Executive team, and 
business owners 
• Top-down approach 
• What do we forecast? 
• Revenue, Expenses, Deferred Revenue, Operating Cash Flow 
• Rolling eight quarter view updated monthly 
• P&L forecasts saved as different versions in Financial Planning module 
• Forecasts that are unique to SaaS companies 
• Deferred Revenue 
• Customer-level revenue forecast by month 
• Churn 
• Headcount – expense lever
Planning & Forecasting – Designing an 
Effective Process 
Integrated Planning Capabilities 
Forecast Inputs and Outputs
FP&A that Delivers Value in the Subscription 
Economy 
Thank you for your interest in this presentation. 
View the on-demand webinar or download the full 
presentation at: 
www.Proformative.com

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FP&A that Delivers Value in the Subscription Economy

  • 1. Ask, Share, Learn – Within the Largest Community of Corporate Finance Professionals FP&A that Delivers Value in the Subscription Economy
  • 2. Learning Objectives After attending this event you will be able to: • Benchmark your FP&A practices against those that define success in a recurring revenue business environment • Define the metrics that drive performance at your company • Increase the value delivered from the FP&A function at your company
  • 3. Welcome to Proformative Proformative is the leading educational resource for corporate finance professionals. Announcing the new Proformative Academy: • On demand video courses taught by peers and SMEs • Over 125 finance and accounting courses and growing rapidly • CPE for CPAs, CMAs, CTPs, and CIAs Check it out at www.ProformativeAcademy.com
  • 4. Ask, Share, Learn – Within the Largest Community of Corporate Finance Professionals FP&A that Delivers Value in the Subscription Economy Eileen Tobias, VP of Financial Planning & Analysis, NetSuite
  • 5. Agenda • FP&A – Challenges Today • Planning - Business Strategy and Value Creation • Planning Cycles • Designing an Effective Process • Process Overview • KPI Framework • How Cloud Helps • Key Takeaways
  • 6. NetSuite: World’s #1 Cloud ERP Background Performance World’s most deployed cloud ERP Used by 20,000+ organizations Fastest growing top 10 ERP Used across 150+ countries Top 10 Cloud Companies to Watch #1 Cloud ERP Suite Industry Recognition Fastest Growing Top 10 FMS Vendor Best Financial Management 3rd Year Running Best Cloud Infrastructure Founded 1998 Publicly traded on NYSE: “N” Offices in 10 countries 3,000+ employees $414.5M revenue FY13 (34% Growth)
  • 7. FP&A – Challenges Today* • Confronting Global Change - not fully equipped to analyze and deal with new business risks leading to forecasting and transaction processing errors. • Strategic Initiatives – FP&A is increasingly is tasked with contributing to organizational strategy, as well as meeting demand for operational insights. • Getting Insights - data is not translated into information quickly enough to be useful to business units. • Single View - information is not sufficiently detailed to be meaningful. A unified view to data and information is essential to gain visibility to financial and operational performance. • Closing and Reporting - takes twice as long for an average company vs. a world-class enterprise. • Lacks a Standard Discipline - example standard chart of accounts, common processes, globally mandated standards, common data definitions etc. • Information Gathering Process necessary to generate timely, relevant insights can be extremely challenging. • Inefficient Budgeting & Forecasting - iterative processes that frequently yield inaccurate results. • Internationalization - diverse business structures, assorted systems and processes *Rethinking the FP&A Operating Model – FTI Consulting
  • 8. Planning - Business Strategy and Value Creation* Basic Practice Progressive Practice Benchmark Practice Process Characteristics • Annual plan with no long-term forecast • Strategic initiatives not quantified • Strategic planning is short-term and reactive to immediate problems • Annual plan with re-forecast during year, long-term forecast independently managed • Strategic initiatives are prioritized and approved annually, but not translated into targets • Strategic planning focuses on improving current operations • Long-term forecast integrated with annual plan, budgets, and revised interim forecasts • Strategic plan and strategic initiatives are core inputs into planning process • Strategic planning focuses on realizing a 3-5 year vision that addresses most critical market and organizational challenges Business Integration • Planning is a nuisance: Business ignores targets, participation is a necessary evil to avoid corporate retribution • Planning is tolerated: Finance establishes a plan and everyone accepts the need to complete an orderly and accurate process • Planning is core: Planning process is critical to governing business decisions, goal setting, and performance management Value Finance Brings • Finance acts as the steward for the process to assure some minimal level of accuracy amid business pushback • Finance strives to be an efficient process operator to minimize pain and assure accuracy • Finance is a strategic player that uses the planning process as a catalyst for achieving performance goals *Rethinking planning, budgeting and forecasting - A Deloitte perspective
  • 9. Leading Practices in Planning Cycles* *Rethinking planning, budgeting and forecasting - A Deloitte perspective
  • 10. Planning, Budgeting and Forecasting - Principles • Our Philosophy • Fund top line growth while maintaining profitability and generating cash • Focused and valued externally on revenue growth • Forecast used to manage the business • Robust feedback loop between Finance, Executive team, and business owners • Top-down approach • What do we forecast? • Revenue, Expenses, Deferred Revenue, Operating Cash Flow • Rolling eight quarter view updated monthly • P&L forecasts saved as different versions in Financial Planning module • Forecasts that are unique to SaaS companies • Deferred Revenue • Customer-level revenue forecast by month • Churn • Headcount – expense lever
  • 11. Planning & Forecasting – Designing an Effective Process Integrated Planning Capabilities Forecast Inputs and Outputs
  • 12. FP&A that Delivers Value in the Subscription Economy Thank you for your interest in this presentation. View the on-demand webinar or download the full presentation at: www.Proformative.com