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Ask, Share, Learn – Within the Largest Community of Corporate Finance Professionals 
Aligning HR & Finance: How 
ReddyIce Transformed to Market 
Leader
Learning Objectives 
After attending this event you will be able to: 
• Understand the technology and techniques that allow 
disparate business systems to communicate with each 
other effectively to give companies enterprise-wide 
visibility into key data 
• How to identify opportunities to improve the allocation of 
key company resources 
• Identify the data your company needs to more effectively 
forecast factors that impact your company’s margins and 
product demand and how it’s done
Welcome to Proformative 
Proformative is the leading educational resource for 
corporate finance professionals. 
A resource where corporate finance and related 
professionals advance in their careers through: 
• Uniquely valuable, online peer network 
• On demand courses taught by peers and SMEs 
• Valuable Features and Resources 
Check it out at www.proformative.com
Ask, Share, Learn – Within the Largest Community of Corporate Finance Professionals 
Aligning HR & Finance: How ReddyIce 
Transformed to Market Leader 
Manish Patel, Global Vice President, Collaborative Solutions
About Manish Patel Global Vice President 
at Collaborative Solutions 
• Manish is a Global Executive with over 20 years of 
experience working with Fortune 1000 companies 
to drive change. He is currently responsible for 
revenue at Collaborative Solutions, one of the top 
Workday Consulting Partners. 
• Client experiences include Bank of America, DLJ, 
Charles Schwab, SAP and others. Manish has 
helped these organizations expand their capacity 
to delivery technology projects and ensure long 
term adoption of the new solutions. He has 
worked with teams over 100 people to successfully 
deploy global systems and retire legacy 
applications, resulting in large-scale benefits for 
organizations.
Discussion Agenda 
• Key Business Metrics 
• What To Measure 
• Unstructured Data When and Why 
• Financial Planning and HR 
• ReddyIce Case Study 
• Q&A
What kind of information is worth the 
cost of collecting it? 
“Without interpretation, data is just numbers” 
Courtesy of www.garycokins.com
Key Business Metrics 
• KPIs are the beginning not the goal always ask Why 
• Leveraging Big Data to find causal relationships from unstructured 
data 
• KPIs are not just a single department they are interconnected 
• Understand the impacts of influences outside your group, company, 
region, country impact one another 
• E.g. A strike at a factory in Philippines, impacts orders for your 
clients which could impact their ability to consume product
What to Measure 
HR 
• Market Comparison 
• Employee flight risk 
• Where does our best talent come from 
• Who are our best managers 
Financial 
• Competitive Position 
• Sales Performance Revenue Pulse 
• Customer Profitability 
• Supplier Buying power
Unstructured Data When and Why 
• When should you leverage unstructured data 
– True product satisfaction 
• Linking forums for customer feedback, to linkedin group 
discussions, twitter tags, know how your customer demographic 
interacts with one another 
– Employee flight risk 
• Understand past vs current patterns, social media interaction, 
networking patterns 
– Supply chain risk 
• Weather patterns, political news, economic factors 
– Student Recruiting 
• High schools, post graduation success rates, college participation
“In the long history of humankind 
(and animal kind, too) 
those who learned to collaborate 
and improvise most effectively 
have prevailed.” 
Charles Darwin
Aligning HR & Finance: How Reddyice 
Transformed to Market Leader 
Thank you for your interest in this presentation. 
View the on-demand webinar or download the full 
presentation at: 
www.Proformative.com

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Aligning HR & Finance: How ReddyIce Transformed to Market Leader

  • 1. Ask, Share, Learn – Within the Largest Community of Corporate Finance Professionals Aligning HR & Finance: How ReddyIce Transformed to Market Leader
  • 2. Learning Objectives After attending this event you will be able to: • Understand the technology and techniques that allow disparate business systems to communicate with each other effectively to give companies enterprise-wide visibility into key data • How to identify opportunities to improve the allocation of key company resources • Identify the data your company needs to more effectively forecast factors that impact your company’s margins and product demand and how it’s done
  • 3. Welcome to Proformative Proformative is the leading educational resource for corporate finance professionals. A resource where corporate finance and related professionals advance in their careers through: • Uniquely valuable, online peer network • On demand courses taught by peers and SMEs • Valuable Features and Resources Check it out at www.proformative.com
  • 4. Ask, Share, Learn – Within the Largest Community of Corporate Finance Professionals Aligning HR & Finance: How ReddyIce Transformed to Market Leader Manish Patel, Global Vice President, Collaborative Solutions
  • 5. About Manish Patel Global Vice President at Collaborative Solutions • Manish is a Global Executive with over 20 years of experience working with Fortune 1000 companies to drive change. He is currently responsible for revenue at Collaborative Solutions, one of the top Workday Consulting Partners. • Client experiences include Bank of America, DLJ, Charles Schwab, SAP and others. Manish has helped these organizations expand their capacity to delivery technology projects and ensure long term adoption of the new solutions. He has worked with teams over 100 people to successfully deploy global systems and retire legacy applications, resulting in large-scale benefits for organizations.
  • 6. Discussion Agenda • Key Business Metrics • What To Measure • Unstructured Data When and Why • Financial Planning and HR • ReddyIce Case Study • Q&A
  • 7. What kind of information is worth the cost of collecting it? “Without interpretation, data is just numbers” Courtesy of www.garycokins.com
  • 8. Key Business Metrics • KPIs are the beginning not the goal always ask Why • Leveraging Big Data to find causal relationships from unstructured data • KPIs are not just a single department they are interconnected • Understand the impacts of influences outside your group, company, region, country impact one another • E.g. A strike at a factory in Philippines, impacts orders for your clients which could impact their ability to consume product
  • 9. What to Measure HR • Market Comparison • Employee flight risk • Where does our best talent come from • Who are our best managers Financial • Competitive Position • Sales Performance Revenue Pulse • Customer Profitability • Supplier Buying power
  • 10. Unstructured Data When and Why • When should you leverage unstructured data – True product satisfaction • Linking forums for customer feedback, to linkedin group discussions, twitter tags, know how your customer demographic interacts with one another – Employee flight risk • Understand past vs current patterns, social media interaction, networking patterns – Supply chain risk • Weather patterns, political news, economic factors – Student Recruiting • High schools, post graduation success rates, college participation
  • 11. “In the long history of humankind (and animal kind, too) those who learned to collaborate and improvise most effectively have prevailed.” Charles Darwin
  • 12. Aligning HR & Finance: How Reddyice Transformed to Market Leader Thank you for your interest in this presentation. View the on-demand webinar or download the full presentation at: www.Proformative.com

Notas do Editor

  1. .
  2. What I hope you get out of this webinar A better understanding of why and how to implement Predictive Business Analytics How it differs from big Data and BI And How PBA can leverage these tools and techniques such as Big Data and BI From the case study, a sense of what it takes to implement or mature your organization’s PBA capabilities.
  3. Market Comparison- Looks at all pay and benefits compared to market and demographic data.Flight Risk- Employee takes more sick days, level of activity on Linkedin, Glassdoor reviews, Are they filling expense reports in faster than normal Best Managers- Which managers have the highest employee retention rate, Which managers have the most people promoted outside of their group Best Talent- Look not only at schools but associated Linkedin groups, Cultural fit do you want creative or Financial Metrics Competitive Position- Look at all factors based on public data from competitors as well as job boards, product forums to get feedback on your company vs competitors Sales performance- Tying CRM , Salary, Commission and product review data to determine best areas to focus as well as HR data to determine which sales reps can meet the highest performance quotas Customer Profitability- Looking at not only revenue from customers, but support tickets, services invvestments, goodwill data, references both positive an dnegative to determine the actual benefit a customer may provide to you. Supplier Buying Power- Used by procurement to gain insight into the current strength of a supplier vs company through forums, publicly available data and market demographics to get an understanding of suppliers need for revenue in negotiations.