3. Paul Lazarsfeld
Studied election campaign of 1940
Erie County, Ohio
Field Experiment
1-time In-person Interview
Panels
Repeated interviews May - Nov
4. Paul Lazarsfeld
Focus:
Changes in voting decisions among public
What causes those changes?
What’s the media’s role in them?
5. Lazarsfeld’s 4 Types of changes
Early Deciders
Chose a candidate in May & never changed mind.
6. 4 Types of Changes
Waverers
Chose 1 candidate then became undecided or switched, but
came back to initial choice when voting
7. 4 Types of Changes
Converts
Chose 1 candidate but switched to vote for opposing candidate
8. 4 Types of Changes
Crystallizers
Had no candidate in May but decided by November
Voting choice was predictable based on characteristics
Religion
Where they lived
Political party affiliation
9. Hypotheses
If media has strong effects, Lazarsfeld could hypothesize:
H1: Most voters will be influenced by media causing them to be
wavers or converts
H2: People who changed the most should have been greatest
users of media
10. Study’s Findings
Most people never changed opinions
Early Deciders & Crystalizers
Those who changed their minds were not influenced by
media
Low media use
Report being influenced by others
11. Study’s Conclusion
Media’s main role:
Reinforce a voter’s candidate choice
Activate predispositions
Party loyalties, political ideologies, religious affiliations
12. What is the possible connection here?
Heavy media users tended to be:
Early-deciders
Light media users
Heavily reliant on others for information
Late deciders or converts
13. Connection
Hypothesized:
Maybe the heavy users are the same people who the more
apathetic voters relied on
These heavy users may be knowledgeable & respected people the
apathetic voter looks up to
Rather than being influenced by media, the heavy user gains
knowledge as ammunition to:
back up their own opinion
Influence others
15. Two-Step Flow
Messages pass from media to leaders.
From leaders to many followers.
Opinion Opinion
Leaders Followers
16. Two Step Flow
Opinion leaders and followers are alike in their social status
Opinion leaders – more socially active, greater media
users, gregarious
18. Two Step
This Idea?
Not New!
Opinion Leaders
Opinion Opinion
Opinion
Follower Follower
Follower
19. Diffusion of Innovation
Like the 2-step flow
Mass Media – Primary role to create awareness and knowledge about
innovation
Interpersonal networks –Decision to adopt is highly influenced by
discussion w/ peers who already adopted or rejected innovation.
21. Diffusion
Focus:
How new information becomes widely adopted
States:
New ideas pass through a set of predictable stages
22. Diffusion Stages
Media makes people aware of new idea
Early adopters adopt innovation
Early adopters influence opinion leaders who adopt
innovation
Opinion leaders influence opinion followers
Almost everyone has adopted
Some people lag behind
23. 5 Adopter Types
Classification of individuals by rate of adoption:
Innovators – venturesome; eager to try new ideas
Early adopters – respectable localites; high degree of opinion
leadership within social system
Early majority – interact frequently w/ peers but seldom hold
leadership positions
(Cont’d next slide)
24. Late majority – skeptical; often adopt because of economic
need or pressure from others
Laggards – Resist/reject. Oriented to past & tradition.
27. Change Agents
professional who attempts to influence adoption decisions in
a direction he/she feels desirable
Influences:
Early adopters
Opinion leaders
PR folks are 1 type of change
agent
28. “Birds of a feather”
Degree to which pairs of individuals who interact are:
Homophily - similar in certain attributes
High homophily b/w opinion leader & followers
Heterophily –different
High heterophily between change agent and potential adopters
29. Path
Change agents:
Often use local opinion leaders to assist in diffusion:
to bridge heterophily gap
using opinion leaders wide influence over others
Change Agent or
Mass Media
heterophily
Opinion Leader
homophily
Like- Like-
Like-
minded minded
minded
Follower Follower
Follower
31. What’s your score?
If you have a Klout, Kred, or PeerIndex score – load it up so
we can see it!
If you don’t:
Goto: Tweetreach.com and type in your address.
32. What is digital influence?
1. Reach: The number of followers online
2. Voice: Number of posts in a given time period
3. Calculated as a score, such as on Klout.com
4. Number of interactions with others on social media.
5. Something immeasurable.
33. Influence?
What did you find?
What does it mean?
If you don’t know – take a minute and see if you can find
information on how the score is calculated or what the statistic
on tweetreach.com means.
34. Kred’s ‘algorithm’
“Every person or account on Twitter has a Kred score, which is
made up of two parts: the influence score and the outreach score.
Your influence score is a measure of your ability to inspire others. It
is a number on a scale from 1 to 1,000, and is based on how often
your tweets are retweeted, how many new followers you are
gaining, and how many replies you generate. (Kred also looks at
Facebook likes and Google +1s, but Twitter is the main source of
data). It is very much like your Klout score. The Outreach score is
measured in levels and is a reflection of how generous you are with
retweeting and replying to others.
Kred also figures out which of 200 communities you belong to
based on the information in your Twitter bio (which is not always a
great description of who you are). It can show you the influence of
your whole community and how you rank in that community”
35. Can digital influence be scored?
Brian Solis states “Influence is not popularity and popularity is
not influence.”
Sites like “Klout” are controversial.
People game these sites to increase their scores.
PR people chase false influencers, wasting time!
36. Digital Diffusion
Innovations diffuse in our highly networked world today via
social media.
Problem:
How influence occurs through these online channels is debated,
often unknown, and people are trying to make $ selling a
‘formula’ it to us
37. Looking Forward
Next class we’ll start looking at digital influence
How to find influencers (if its possible!)
And explore what to do once we find them!
Notas do Editor
Chose Erie County because they thought it was representative of the US pInterviews hit 1 of every 3 homes in the county
Will be waverers or converts because:Exposure to 1 message will influence voter in 1 direction.Exposure to opposite message will sway voter back.
So, strong media influence was indeed not the case!
Studied housewives use of various products, and how they decided what products to consumeDecatur, Illinois
If this person talks about our product, they have higher:CredibilityMore likely to influence.So we may want to target them!
Change agents (like PR professionals) & the mediaChange agentprofessional who attempts to influence adoption decisions in a direction he/she feels desirableInfluences:Early adoptersOpinion leaders
Trialability & Observability very importantGives us need for opinion leaders and change agents to introduce us.