1. PRIYANKA THAKUR
402, Ekta CHS, Sasmira Marg, worli, Mumbai 400 030.
Email: pthakur8844@gmail.com
Contact: 8898100196 / 8108101854
OBJECTIVE:
Currently looking for a suitable Executive post that offers variety and the
opportunity to develop myself both personally and professionally.
PERSONALSUMMARY:
A well-mannered, polite and hardworking with experience of overseeing the day to day
Operations of the department to meet hotel standards & provide consistently
Seamless gust service. Having a proven ability to create a pleasant, safe, welcoming and clean
environment for guest.
PERSONALSKILLS:
 3 years of experience in 5 STAR HOTEL industry.
 Highly skilled in overseeing the housekeeping department.
 Effective hiring, training, evaluating, guest relation, and supervision skills.
LEADERSHIP:
 Proven ability as Supervisor and Team Trainer.
 Professional and friendly, courteous and professional manners.
 In-depth knowledge of property, laundry services, training, guest relations, purchasing,
safety.
WORK EXPERIENCE:
 2 years 8 Months of experience in The Oberoi Hotel Mumbai from November 2013 –
June 2016.
 Currently working as a TEAM TRAINER and HOUSEKEEPING SUPERVISOR in
Multisol company pvt. Limied from July 2016 to present.

2. AS A TEAM TRAINER AND SUPERVISOR in Multisole company pvt ltd. :
 To communicate with DIDI’s and customers. Solving their problem, taking feedbacks
and taking necessary action to rectify it.
 To plan for achievement of the team objective.
 To identify and use resources.
 To maintain working relationships.
 To perform the task being trained.
 To impart housekeeping standards knowledge to DIDI’s and teaching them.
 To manage the team.
 To manage events undertaken by company as supervisor.
AS A HOUSEKEEPING SUPERVISORin Oberoi Hotels:
 Direct performance of housekeeping staff.
 Ensure maintenance and cleanliness of the hotel on a continuous basic.
 Lead and direct housekeeping operations.
 Ensure appropriate and safe use of chemicals and cleaning supplies.
 Prepare daily schedules and time sheets.
 Ensure completion of periodic payroll input.
 Order housekeeping supplies and equipment.
 Ensure maintenance of housekeeping equipment at all times.
 Inspect guest rooms, lobbies and other guest areas to ensure cleanliness and tidiness.
AS A HOUSEKEEPER in OberoiHotels:
 Ensured cleanliness and maintenance of guest rooms and areas.
 Performed dusting, mopping and vacuuming duties.
 Washed down bathrooms and replenished supplies.
 Turned down beds and changed linen.
 Ensured that all linen and towels are delivered to the laundry.
 Emptied ashtrays and waste baskets.

3. 
TRAINING:
 Training completed in Four point by Sheraton.
EDUCATION:
 10th Completed in 2007 from King Gorge Highschool with 63%
 12 th passed in 2010 from S.I.W.S COLLGE with 55%
 B.Sc in Hotel Management in 2013 from Appejay Institute of Hospitality with 74.47%
PERSONAL DETAILS:
Date of Birth – 12 April 1992
Language known – English, Hindi, Marathi
Hobbies – Cooking, listening to music, playing games
DECLARATION
I hereby declare that all the information furnished above is true to the best of my
knowledge
Date: (Ms. Priyanka Mohan Thakur)