1. PRIYANKA MANDAL sweet.priyanka16@rediffmail.com
B.Com, MBA (IMT) PH: 9910411600
CAREER OBJECTIVE:
Contributing to an organization’s success, where working on new technologies is a way of life,
through my analytical, logical, technical and interpersonal skills. To continuously learn, evolve,
assimilate concepts and strive towards perfection.
EDUCATIONAL QUALIFICATION:
 2000: PASSED 10TH
FROM C.B.S.E BOARD
 2002: PASSED 12TH
FROM C.B.S.E BOARD
 2005: (B.COM) PASS FROM DELHI UNIVERSITY.
 2010: COMPLETED MBA from IMT (Ghaziabad)
PROFESSIONAL QUALIFICATION:
 ONE-YEAR SECRETERIAL PRACTICE COURSE FROM D.M.S INSTITUTE (DELHI).
 FUNDAMENTALS IN COMPUTER (MS OFFICE), INTERNET, E-MAIL.
PROFESSIONAL EXPERIENCE:
Presently working with Allflex India Pvt Ltd is a 8 years old company dealing in Animal
Identification.
As a SR Executive-Imports & Exports Dept & Administration (1.01.2016-till now)
 Processing/ preparing all the documents for export, imports shipments.
 Coordinating with freight forwarders, shipping lines, airlines & courier for shipments.
 Preparing documents or corresponding with WPC for license.
 Looking after the office administration.
Worked with NDO INDIA PVT LTD(now XPO LOGISTICS) is a 15years old company in freight
forwarding & managing end to end integrated supply chain solutions.
As a SR.EXEC-Customer Service/Pricing (AIR & SEA)-Delhi & Jodhpur branch(14-09-14
to 31.12.2015)
 Preparing of BLs, AWBs for Sea & Air shipments.
 Correspondence with the shipping line/airlines for shipment status for exports/imports
shipments.
 Taking rates from shipping line/airlines/IATA and co loaders.
 Preparing debit notes, credit notes for customers & overseas office/agents.
 Follow up with customers/overseas agents for payment follow up.

2.  Taking care of Jodhpur shipments.
 Taking care of both Export & import shipments.
 Arranging the MBL from Line & debit notes & MAWB from IATA & debit note.
Worked with PLIMSOLL LOGISTICS PVT LTD (20/2/12-12/07/14)
As a SR.EXEC-Customer Service (AIR & SEA)
 Correspondence with the shipping line/airlines for shipment status for exports/imports
shipments.
 Correspondence with the shipper/consignee & overseas agent for shipment status.
 Taking all details from shipping line/co loader about the shipment.(about the container is
stuffed, railed or sailed or not).
 Coordinate with the CHA to confirm stuffing & rail out details for customers/shippers.
 Track shipment status using MAWB, Bill of Lading (B/L) no, container no or booking no
whichever is applicable.
 Confirm the SOB (Shipped On Board) status from shipping line & intimate the same to the
shippers.
 Taking rates from shipping line/airlines/IATA and co loaders, if required.
 Follow up with Overseas Query. Obtaining the Air Freight rates from Airlines and other IATA
agents.
 To follow-up with the carriers / IATA for status of the shipment and update to customer.
 Coordination with the shipper for SI & other related documents for processing BL draft.
 Submitting SI thru LINE site or Intraa & arrange for the BL draft.
 Arranging the MBL from Line & debit notes.
 Arranging for MAWB from IATA & debit note.
 Making shpr’s debit notes & send the customer & our accounts dept for payment request.
 Making DSR.
 Follow up with customers for payment follow up.
Worked with GAC Shipping India Pvt Ltd (7th
April-2008 to 15/2/12)
As Customer Service Executive
 Handling queries and email management.
 To liaise between internal customer and client, attending and Follow up with Overseas
Query. Obtaining the Air Freight rates from Airlines and other IATA agents.
 Operations – Punching in the data timely and correctly so that the Customer gets the exact
status

3.  Taking responsibility and ownership of all the team’s work.
 To comply with Order Management Procedures.
 The vendors should be satisfied and delighted by the service.
 Making sure that the Airways Bills and Forwarder’s Cargo Receipts are released on time
which makes the vendor happy and satisfied and documents are distributed and dispatched
on time so that correct data reaches the destination office on time which helps them in
processing further.
 Operate the GAC Freight, Job Allotments of Air shipments (Export / Import).
 Preparation of suppliers Invoices, Debit / Credit notes for OSA and Sending Pre-alerts/ CAN
to Agents/ Shippers/Cngee and Payment Request (to Accounts Dept).
 To follow-up with the carriers / IATA for status of the shipment and update to customer
Hobbies
 Listening Songs, Painting, Singing, Dancing
 Travelling & shopping
PERSONAL DETAILS:
Languages Known : English, Hindi, and Bengali
Interests & Activities : Listening music, reading books, singing
Personal Strengths : Positive thinking, hard working
Date of Birth : 16/01/1987
Marital status : Single
Motto of Life : Live & let live
Nationality : Indian
Present Address : House No.374 sec 22
N.I.T Faridabad (Haryana)
Date: (Priyanka)