3. Submitted BySubmitted By
Prathamesh TiwariPrathamesh Tiwari
Urmila MangelaUrmila Mangela
Shivshankar MohantyShivshankar Mohanty
Kiran ShrivastavKiran Shrivastav
Under The Guidance OfUnder The Guidance Of
Prof. Neelam SokalProf. Neelam Sokal
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4. INTRODUCTIONINTRODUCTION
The One Minute Manager will Reveal:-The One Minute Manager will Reveal:-
““How people produce valuable result and feel good aboutHow people produce valuable result and feel good about
themselves, the organization and the other people with whom theythemselves, the organization and the other people with whom they
work."work."
““The essence of knowledge is, having it, to use it.”The essence of knowledge is, having it, to use it.”
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7. 7
Those types of manager areThose types of manager are
partially effective!partially effective!
It’s like being half a manager.It’s like being half a manager.
8. ABOUT THE ONE MINUTEABOUT THE ONE MINUTE
MANAGERMANAGER
Effective ways to manage peopleEffective ways to manage people
in a little amount of time.in a little amount of time.
3 steps you can use to manage3 steps you can use to manage
people successfully.people successfully.
Managers can help people stayManagers can help people stay
motivated to work harder.motivated to work harder.
We can become our ownWe can become our own
managers and make decisions formanagers and make decisions for
ourselves.ourselves.
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10. STEP ONE : ONE MINUTE GOALSTEP ONE : ONE MINUTE GOAL
SETTINGSETTING
““Little time equals big results”Little time equals big results”
This book describes an effective way to manage peopleThis book describes an effective way to manage people
in a little amount of time. This book discusses a methodin a little amount of time. This book discusses a method
of three steps that anyone can use to communicate andof three steps that anyone can use to communicate and
manage people successfully. This method can helpmanage people successfully. This method can help
people stay motivated to work harder. It guides you topeople stay motivated to work harder. It guides you to
become your own manager and make decisions forbecome your own manager and make decisions for
yourself.yourself.
““The best minute I spend is the one I invest inThe best minute I spend is the one I invest in
people”people”
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11. BY MR. TRENELL:-BY MR. TRENELL:-
Agree on Goals .Agree on Goals .
Good Behavior Looks Like .Good Behavior Looks Like .
250 Words .250 Words .
Read, Re Read Each Goal .Read, Re Read Each Goal .
A One Minute To Look At Performance .A One Minute To Look At Performance .
Behavior Matches Goal..?Behavior Matches Goal..?
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12. BENEFITS OF ONE MINUTE GOALBENEFITS OF ONE MINUTE GOAL
No Surprises .No Surprises .
Employee is Responsible for solving his own problemsEmployee is Responsible for solving his own problems
and achieving the goals he/she has set .and achieving the goals he/she has set .
Manager should encourage employee to think, analyze and act .Manager should encourage employee to think, analyze and act .
Both manager and employee will benefit .Both manager and employee will benefit .
Positive impact on productivity, efficiency and self-Positive impact on productivity, efficiency and self-
development of personnel.development of personnel.
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13. STEP TWO: ONE MINUTE PRAISINGSTEP TWO: ONE MINUTE PRAISING
One minute praising requires the manager to giveOne minute praising requires the manager to give
crystal-clear feedback to their employees. Thecrystal-clear feedback to their employees. The
manager/teacher catches the employee/student doingmanager/teacher catches the employee/student doing
something right and praises them immediately. Also,something right and praises them immediately. Also,
make friendly contact with that person to let them knowmake friendly contact with that person to let them know
you are proud of their behaviour.you are proud of their behaviour.
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14. BY MR. LEVY:-BY MR. LEVY:-
Tell people up front .Tell people up front .
Praise immediately .Praise immediately .
What they did right-specific .What they did right-specific .
How good you feel, how it helps .How good you feel, how it helps .
Stop for silence, let them feel .Stop for silence, let them feel .
Encourage more .Encourage more .
Shake hands or touch .Shake hands or touch .
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15. BENEFITS OF ONE MINUTE PRAISINGBENEFITS OF ONE MINUTE PRAISING
By providing instant and sincere feedback, and praising, the employeeBy providing instant and sincere feedback, and praising, the employee
will:will:
• Feel more please with their work .Feel more please with their work .
• Gain more confidence .Gain more confidence .
No surprises at time of Performance Review .No surprises at time of Performance Review .
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16. This step is crucial and in two part.This step is crucial and in two part.
( first half minute and second half( first half minute and second half
minute.)minute.)
STEP THREE:ONE MINUTE
REPRIMAND
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17. STEP THREE:STEP THREE:ONE MINUTE REPRIMANDONE MINUTE REPRIMAND
In first half minute of reprimand ,In first half minute of reprimand ,
• Tell people beforehand that you are going to let them knowTell people beforehand that you are going to let them know
how they are doing in no uncertain terms.how they are doing in no uncertain terms.
• Reprimand people immediately.Reprimand people immediately.
• Tell people what they did wrong and be specific.Tell people what they did wrong and be specific.
• Tell people how you feel about what they did wrong-in noTell people how you feel about what they did wrong-in no
uncertain terms.uncertain terms.
• Stop for a few seconds of uncomfortable silence let them feelStop for a few seconds of uncomfortable silence let them feel
what you feel.what you feel. 17
18. The second half of the reprimand:The second half of the reprimand:
shake hands, or touch them in a way that lets themshake hands, or touch them in a way that lets them
know you are honestly on their side.know you are honestly on their side.
Remind them how much you value them.Remind them how much you value them.
Reaffirm that you think well of them but not of theirReaffirm that you think well of them but not of their
performance in the situation.performance in the situation.
Realize that when the reprimand is over, it’s over.Realize that when the reprimand is over, it’s over.
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19. BY MS. BROWN:-BY MS. BROWN:-
Set Expectations before .Set Expectations before .
Reprimand immediately .Reprimand immediately .
What they did wrong, be specific .What they did wrong, be specific .
How you feel .How you feel .
Stop for silence, let them feel .Stop for silence, let them feel .
Shake hands or touch .Shake hands or touch .
Remind that you value them .Remind that you value them .
Think well but not of performance .Think well but not of performance .
Rewind it’s over(The End) .Rewind it’s over(The End) .
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20. BENEFITS OF ONE MINUTE REPRIMANDBENEFITS OF ONE MINUTE REPRIMAND
Employee realizes that Manager wants him to succeed .Employee realizes that Manager wants him to succeed .
Serve as a way to quickly respond and correct employee’s bad performanceServe as a way to quickly respond and correct employee’s bad performance
Manager does not wait until performance review to inform employee .Manager does not wait until performance review to inform employee .
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21. CONCLUSIONCONCLUSION
This book contains a lot of things that one should keep in mind whileThis book contains a lot of things that one should keep in mind while
entering into corporate world.entering into corporate world.
This book is helpful not only to those who are engaged into anThis book is helpful not only to those who are engaged into an
organization in corporate sector but also for those people who liveorganization in corporate sector but also for those people who live
a simple life .a simple life .
By this book we learn new ways to make our daily plans andBy this book we learn new ways to make our daily plans and
implement them in right manner.implement them in right manner.
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22. IT ONLY TAKES AIT ONLY TAKES A
MINUTEMINUTE
Take a minute…….Take a minute…….
Look at your goals ……Look at your goals ……
Look at your Performance …..Look at your Performance …..
See your behaviourSee your behaviour matches your goals”matches your goals”
It only takes a minute…..It only takes a minute…..
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