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MYERS-BRIGGS TYPE INDICATOR ®                                                                                                          STEP II
                                                                                                                                                              TM




                     Interpretive Report
       by Naomi L. Quenk, Ph.D., and Jean M. Kummerow, Ph.D.




                                                           Report prepared for
                                                        JOAN SAMPLE
                                                            December 10, 2009

                                                                Interpreted by
                                                                  Joe Sample
                                                                     XYZ
                                                                   XYZ Ltd.




                                                 CPP, Inc. | 800-624-1765 | www.cpp.com
  Myers-Briggs Type Indicator ® Step II TM (Form Q) Interpretive Report Copyright 2001, 2003 by Peter B. Myers and Katharine D. Myers. All rights reserved.
   Myers-Briggs Type Indicator, Myers-Briggs, MBTI, Step I, Step II, and the MBTI logo are trademarks or registered trademarks of the MBTI Trust, Inc.,
                                in the United States and other countries. The CPP logo is a registered trademark of CPP, Inc.
MBTI ® STEP II ™ INTERPRETIVE REPORT                  2                                      INFP—JOAN SAMPLE



The MBTI ® Personality Assessment
This Step II™ report is an in-depth, personalized description of your personality preferences, derived from
your answers to the Myers-Briggs Type Indicator® (Form Q) instrument. It includes your Step I™ results
(your four-letter type), along with your Step II results, which show some of the unique ways that you
express your Step I type.

The MBTI® instrument was developed by Isabel Myers and Katharine Briggs as an application of Carl
Jung’s theory of psychological types. This theory suggests that we have opposite ways of gaining energy
(Extraversion or Introversion), gathering or becoming aware of information (Sensing or Intuition), deciding
or coming to a conclusion about that information (Thinking or Feeling), and dealing with the world
around us (Judging or Perceiving).

   If you prefer Extraversion, you focus                  If you prefer Introversion, you focus on the
   on the outside world to get energy through             inner world and get energy through reflecting on
   interacting with people and/or doing things.           information, ideas, and/or concepts.
   If you prefer Sensing, you notice and trust            If you prefer Intuition, you attend to and trust
   facts, details, and present realities.                 interrelationships, theories, and future possibilities.
   If you prefer Thinking, you make                       If you prefer Feeling, you make decisions to
   decisions using logical, objective analysis.           create harmony by applying person-centered values.
   If you prefer Judging, you tend to be                  If you prefer Perceiving, you tend to be
   organized and orderly and to make decisions            flexible and adaptable and to keep your options
   quickly.                                               open as long as possible.


It is assumed that you use each of these eight parts of your personality but prefer one in each area, just
as you have a natural preference for using one hand rather than the other. No preference pole is better or
more desirable than its opposite.

The MBTI instrument is not a measure of your skills or abilities in any area. Rather it is a way to help you
become aware of your particular style and to better understand and appreciate the helpful ways that
people differ from one another.

YOUR REPORT CONTAINS
   Your Step I™ Results
   Your Step II™ Facet Results
   Applying Step II™ Results to Communicating
   Applying Step II™ Results to Making Decisions
   Applying Step II™ Results to Managing Change
   Applying Step II™ Results to Managing Conflict
   How the Parts of Your Personality Work Together
   Integrating Step I™ and Step II™ Information
   Using Type to Gain Understanding
   Overview of Your Results
MBTI ® STEP II ™ INTERPRETIVE REPORT                             3                                               INFP—JOAN SAMPLE



Your Step I ™ Results
The graph below provides information about the personality type that resulted from scoring your
responses to the Step II items. Each of the four preferences your answers indicated is shown by a bar on
that side. The longer the bar, the more clearly you reported that preference. However, since the rest of
this report is based on your verified type, the graph may not reflect your best-fit preferences.


                                                 CLARITY OF PREFERENCES
                      Very                                                                               Very
                      Clear        Clear        Moderate       Slight       Moderate        Clear        Clear


 EXTRAVERSION (E)                                                                                                 (I) INTROVERSION



       SENSING (S)                                                                                                (N) INTUITION



     THINKING (T)                                                                                                 (F) FEELING



       JUDGING (J)                                                                                                (P) PERCEIVING


                     30       25    20     15      10      5     0      5      10      15    20     25       30


                                 Your reported type came out to be INFJ.
                               The type you verified as your best-fit type is
                                                               INFP
                               (Introversion, Intuition, Feeling, Perceiving)
                                This report is based on your verified type.

INFPs typically care deeply about people and values and are curious about new possibilities. They are loyal
to the people and causes they care about. They often have warmth, although they do not always display it.

Tolerant and open-minded, INFPs adapt to things as they come. However, they strongly defend what is
important to them, perhaps surprising others to whom they may not reveal their convictions.

INFPs have little need to impress or dominate others but are persuasive and enthusiastic with people they
know well. Since they believe their ideas and ideals are what are important, they do not attract much
attention. Thus others may overlook their contributions, leading them to feel underappreciated and less
adequate than they really are.

They often have insights into people and relationships and like to consider what’s important in life. They
may accomplish many things at the same time. They like working independently and learning all they can
about a subject.

INFPs are likely to be most satisfied in a work environment that values what they care about and allows
them the flexibility to follow their ideals. Others can count on them to pay attention to what matters for
people.
MBTI ® STEP II ™ INTERPRETIVE REPORT                  4                                  INFP—JOAN SAMPLE



Your Step II ™ Facet Results
Your personality is complex and dynamic. The Step II tool describes some of that complexity by showing your
results on five different parts or facets of each of the MBTI instrument’s four pairs of opposite preferences
shown below.


   EXTRAVERSION (E)           (I) INTROVERSION                    SENSING (S)        (N) INTUITION
               Initiating     Receiving                                Concrete      Abstract
              Expressive      Contained                                 Realistic    Imaginative
             Gregarious       Intimate                                 Practical     Conceptual
                   Active     Reflective                            Experiential     Theoretical
            Enthusiastic      Quiet                                  Traditional     Original


         THINKING (T)         (F) FEELING                         JUDGING (J)        (P) PERCEIVING
                Logical       Empathetic                             Systematic      Casual
            Reasonable        Compassionate                              Planful     Open-Ended
            Questioning       Accommodating                       Early Starting     Pressure-Prompted
                Critical      Accepting                              Scheduled       Spontaneous
                 Tough        Tender                                Methodical       Emergent




In reviewing your results, keep in mind that
  Each facet has two opposite poles. You are more likely to favor the pole that is on the same side as
  your overall preference (an in-preference result)—for example, the Initiating pole if you prefer
  Extraversion, or the Receiving pole if you prefer Introversion.
  For any particular facet, you might favor a pole that is opposite to your overall preference (an out-of-
  preference result) or show no clear preference for either pole (a midzone result).
  Knowing your preferences on these twenty facets can help you better understand your unique way of
  experiencing and expressing your type.

HOW TO READ YOUR STEP II™ RESULTS
The next few pages give you information for each set of facets. Each page has a graph of your results on
the facets. The graph gives
  Brief definitions of the MBTI Step I preferences shown.
  The names of the five facet poles associated with each MBTI preference along with three descriptive
  words or phrases for each facet pole.
  A bar showing the pole you prefer or the midzone. The length of that bar shows how clearly you
  reported your preference for that pole. By looking at the graph, you can see whether your result on a
  facet is in-preference (scores of 2–5 on the same side as your preference), out-of-preference (scores of
  2–5 on the side opposite your preference), or in the midzone (scores of 0 or 1).
Below the graph are statements that describe the characteristics of each in-preference, out-of-preference,
or midzone result. If a set of statements does not seem to fit, perhaps you would be better described by
the opposite pole or by the midzone. To understand an opposite facet pole, look at the three words or
phrases that describe it on the graph.
MBTI ® STEP II ™ INTERPRETIVE REPORT                                 5                                                INFP—JOAN SAMPLE


                                       EXTRAVERSION (E)                           (I) INTROVERSION
                               Directing energy toward the outer             Directing energy toward the inner
                                  world of people and objects                  world of experience and ideas

                                         Out-of-Preference         Midzone            In-Preference

                INITIATING                                                                                     RECEIVING
          Sociable, congenial,                                                                                 Reserved, low-key,
            introduce people                                                                                   are introduced

              EXPRESSIVE                                                                                       CONTAINED
      Demonstrative, easier to                                                                                 Controlled, harder to
         know, self-revealing                                                                                  know, private

            GREGARIOUS                                                                                         INTIMATE
       Want to belong, broad                                                                                   Seek intimacy, one-on-one,
           circle, join groups                                                                                 find individuals

                     ACTIVE                                                                                    REFLECTIVE
     Interactive, want contact,                                                                                Onlooker, prefer space,
               listen and speak                                                                                read and write

           ENTHUSIASTIC                                                                                        QUIET
              Lively, energetic,                                                                               Calm, enjoy solitude,
                 seek spotlight                                                                                seek background

                                   5      4     3      2     1        0       1      2      3       4      5


                                                 Initiating (out-of-preference)
  Play the social-initiator role when circumstances                       Are comfortable initiating in a small group or when
  require it.                                                             the people are interesting to you.
  Focus on putting others at ease with each other                         Take the lead when you know people in the group.
  and with you.

                                                    Contained (in-preference)
  Keep your feelings and interests to yourself; when                      Feel capable of solving problems on your own and
  you do open up, others take notice.                                     prefer doing so.
  Are seen by others as hard to get to know because                       Find it very hard to discuss what upsets you, especially
  you process so much inside.                                             when you are extremely distressed.
  Assume others will be uninterested in your thoughts.

                                                     Intimate (in-preference)
  Would rather relate to a few significant others                         Respect others’ individuality and want the same
  than be in a large group.                                               respect in turn.
  Draw sharp distinctions between friends and                             Need to trust people before sharing much about
  acquaintances.                                                          yourself.
  Seek in-depth involvement with individuals.

                                                    Reflective (in-preference)
  Prefer detached observation and reflection over                         Can concentrate better on written material than
  active participation with the outer world.                              on someone talking.
  Learn and retain material better by reading it.                         Feel more secure writing down your ideas than
                                                                          giving an oral presentation.

                                                Enthusiastic–Quiet (midzone)
  Readily show enthusiasm when you know the                               Are seen quite differently by the people who
  people or the topic well; otherwise, you stay in                        regularly see your enthusiastic side and the people
  the background.                                                         who regularly see your quiet side.
  Find that your desire for quiet or action depends
  on how full or quiet your day has been.
MBTI ® STEP II ™ INTERPRETIVE REPORT                                          6                                                INFP—JOAN SAMPLE


                                             SENSING (S)                                   (N) INTUITION
                                          Focusing on what can be                     Focusing on perceiving patterns
                                         perceived by the five senses                      and interrelationships

                                             Out-of-Preference              Midzone           In-Preference

                 CONCRETE                                                                                               ABSTRACT
             Exact facts, literal,                                                                                      Figurative, symbolic,
                       tangible                                                                                         intangible

                  REALISTIC                                                                                             IMAGINATIVE
       Sensible, matter-of-fact,                                                                                        Resourceful, inventive,
                 seek efficiency                                                                                        seek novelty

                PRACTICAL                                                                                               CONCEPTUAL
            Pragmatic, results-                                                                                         Scholarly, idea-oriented,
             oriented, applied                                                                                          intellectual

            EXPERIENTIAL                                                                                                THEORETICAL
          Hands-on, empirical,                                                                                          Seek patterns, hypothetical,
              trust experience                                                                                          trust theories

             TRADITIONAL                                                                                                ORIGINAL
     Conventional, customary,                                                                                           Unconventional, different,
               tried-and-true                                                                                           new and unusual

                                     5        4       3      2          1      0      1      2      3       4      5


                                                      Concrete–Abstract (midzone)
  Start with an abstract idea but search for data to                               May get stuck on a fact when under pressure and
  support it.                                                                      have difficulty seeing the larger context.
  Like to know the facts on which a theory is based                                Want to know the details but may not actually
  before moving on to the meanings.                                                use them.

                                                          Imaginative (in-preference)
  Like ingenuity for its own sake.                                                 Prefer not to do things the same way twice.
  Want to experience what is innovative and different.                             Readily envision what is needed for the future and
  Are resourceful in dealing with new and unusual                                  enjoy strategic planning.
  experiences.                                                                     May enjoy humor and word games based on nuance.

                                                          Conceptual (in-preference)
  Enjoy the role of scholar and thinker.                                           Focus on the concept, not its application.
  Like acquiring new knowledge for its own sake.                                   Prefer starting with an idea.
  Value mental virtuosity.                                                         Find that practical uses for your ideas may come
                                                                                   as afterthoughts.

                                                  Experiential–Theoretical (midzone)
  Have a mild interest in theories that explain things                             See theories as explaining patterns you note, but
  that are important to you.                                                       are more interested in seeing those patterns work.
  Are not likely to pursue theories in any great depth.

                                                            Original (in-preference)
  Place a high value on uniqueness.                                                Would rather figure out your own way than read
  Need to demonstrate your own originality.                                        the directions.
  Value cleverness and inventiveness.                                              Will change things whether or not they work as
                                                                                   they are.
MBTI ® STEP II ™ INTERPRETIVE REPORT                                     7                                                  INFP—JOAN SAMPLE


                                        THINKING (T)                                     (F) FEELING
                                  Basing conclusions on logical               Basing conclusions on personal or social
                                analysis with a focus on objectivity              values with a focus on harmony

                                        Out-of-Preference              Midzone            In-Preference

                    LOGICAL                                                                                         EMPATHETIC
   Impersonal, seek impartiality,                                                                                   Personal, seek harmony,
              objective analysis                                                                                    central values

              REASONABLE                                                                                            COMPASSIONATE
            Truthful, cause-and-                                                                                    Tactful, sympathetic,
         effect, apply principles                                                                                   loyal

             QUESTIONING                                                                                            ACCOMMODATING
            Precise, challenging,                                                                                   Approving, agreeable,
                want discussion                                                                                     want harmony

                    CRITICAL                                                                                        ACCEPTING
          Skeptical, want proof,                                                                                    Tolerant, trusting,
                        critique                                                                                    give praise

                       TOUGH                                                                                        TENDER
           Firm, tough-minded,                                                                                      Gentle, tender-hearted,
                  ends-oriented                                                                                     means-oriented

                                    5    4       3       2       1        0       1      2       3       4      5


                                                     Empathetic (in-preference)
  Focus on how a decision may affect what’s important                         Believe that following your personal appraisal of a
  to you and others.                                                          situation is the best way to make a decision.
  Have a knack for identifying your own and others’                           Weigh positive and negative feelings in a situation
  feelings about an issue.                                                    and decide on that basis.
  Are sensitive to the overall mood in a group.

                                                Compassionate (in-preference)
  Trust your own values as a reliable basis for decision                      Are influenced by your likes and dislikes in making
  making.                                                                     decisions.
  Are in touch with your own and others’ feelings                             Subjectively decide, based on benefit and harm to
  and values.                                                                 the people involved.

                                        Questioning–Accommodating (midzone)
  Ask questions only as needed.                                               Question and disagree in a style that is neither
  Ask questions mildly and tactfully with the goal                            confrontational nor conciliatory.
  of facilitation.                                                            Become more confrontational and direct when an
                                                                              important value is threatened.

                                                     Accepting (in-preference)
  Focus on the good in people and situations.                                 Believe a win-win situation is usually possible.
  Like to praise, forgive, and be kind to others.                             May be very disappointed when a win-win outcome
  Expect others to respond to you with kindness.                              does not occur.

                                                       Tender (in-preference)
  Want people to like you and are seen as warm.                               Recognize that a purely rational decision can’t
  Use gentleness and affection to achieve your                                always be achieved.
  objective.                                                                  Give others the benefit of the doubt.
  See lots of ways to arrive at an agreement.                                 Want everyone to feel good with the end result.
MBTI ® STEP II ™ INTERPRETIVE REPORT                                         8                                                 INFP—JOAN SAMPLE


                                               JUDGING (J)                               (P) PERCEIVING
                                             Preferring decisiveness                      Preferring flexibility
                                                   and closure                             and spontaneity

                                              Out-of-Preference            Midzone          In-Preference

                  SYSTEMATIC                                                                                           CASUAL
                Orderly, structured,                                                                                   Relaxed, easygoing,
                  dislike diversions                                                                                   welcome diversions

                        PLANFUL                                                                                        OPEN-ENDED
          Future-focused, advance                                                                                      Present-focused, go with the
          planner, make firm plans                                                                                     flow, make flexible plans

            EARLY STARTING                                                                                             PRESSURE-PROMPTED
      Motivated by self-discipline,                                                                                    Motivated by pressure, bursts and
steady progress, late start stressful                                                                                  spurts, early start unstimulating

                   SCHEDULED                                                                                           SPONTANEOUS
         Want routine, make lists,                                                                                     Want variety, enjoy the
                 procedures help                                                                                       unexpected, procedures hinder

                 METHODICAL                                                                                            EMERGENT
           Plan specific tasks, note                                                                                   Plunge in, let strategies
               subtasks, organized                                                                                     emerge, adaptable

                                        5      4       3       2       1      0      1     2        3        4     5


                                                        Systematic–Casual (midzone)
    Like a general plan with some contingencies.                                  Dislike distractions when involved in a project.
    Find too much detail in a plan inhibiting.                                    Find that an advance plan permits comfortable
    Don’t mind interruptions if no agenda is in place.                            deviation because you can always return to the plan.

                                                           Planful (out-of-preference)
    Have an overview of a plan but not necessarily                                Want to have leisure activities planned in advance.
    the specifics to accomplish it.                                               Enjoy the possibilities that plans can lead to.
    Prefer broad plans over narrow ones.                                          Use a plan to provide direction but follow it flexibly.

                                            Early Starting–Pressure-Prompted (midzone)
    Are likely to find it hard to get started on a task                           Work best when the deadline is close enough to
    too much in advance of the deadline.                                          cause moderate pressure.
    Find the pressure of an approaching deadline                                  Have more plans in your head than on paper as
    motivating.                                                                   you get started.

                                                       Scheduled (out-of-preference)
    Rely on some kind of system, such as an                                       Are often seen as an organized person who gets
    appointment book, to stay on track.                                           things done.
    Fit a large variety of tasks into your schedule.                              Like an open-ended agenda.
    See lists as guidelines to keep things under control.

                                                           Emergent (in-preference)
    Take an informal approach to task completion.                                 Believe a solution will emerge regardless of where
    Plunge in without detailed plans.                                             you start.
    Operate in a nonlinear way and are able to switch                             Like to wait, see what happens, and then “wing it.”
    positions in the middle of an argument.
MBTI ® STEP II ™ INTERPRETIVE REPORT                  9                                  INFP—JOAN SAMPLE



Applying Step II ™ Results to Communicating
All aspects of your type influence how you communicate, especially as part of a team. Nine of the facets
are particularly relevant to communication. Your preferences for these nine facets along with tips for
better communication appear below.

In addition to the tips in the table, keep in mind that communication for every type includes
  Telling others what kind of information you need.
  Asking others what they need.
  Monitoring your impatience when other styles dominate.
  Realizing that others likely are not trying to annoy you when they use their own communication styles.


    Your Facet                 Communication                                Enhancing
      Result                      Style                                   Communication

 Initiating              Start interactions by helping        Make sure that people actually need and
                         people get to know one another.      want these introductions.

 Contained               Keep your thoughts and               Recognize when it’s really important to say
                         emotional reactions to yourself.     how you feel and then speak accordingly.

 Reflective              Like to communicate by reading       Recognize that your message might not get
                         and writing.                         across unless you’re willing to say it aloud.

 Enthusiastic–Quiet      Show your enthusiasm or not,         Be aware that people will see different
 Midzone                 depending on your interest in        sides of you (depending on the context)
                         the topic.                           and may be confused.

 Concrete–Abstract       Talk about some of the facts and     Be aware of when you are focusing on
 Midzone                 details as well as their meanings.   details and when on meanings and choose
                                                              the focus that is better for the situation.

 Questioning–            Ask some questions comfortably       Choose carefully when you need to agree
 Accommodating           as long as this does not impede      or when you need to ask questions.
 Midzone                 group consensus.

 Accepting               Take a naturally inclusive stance    Be aware that others may be frustrated
                         toward a broad range of views.       by your refusal to favor one view over
                                                              the others.

 Tender                  Try to win people over to your       Accept that someone may get hurt;
                         point of view.                       sometimes a win-win result is not possible.

 Emergent                Communicate what to do next          Try to accommodate those who need more
                         when you are in the middle of        pieces of the task up front.
                         the task.
MBTI ® STEP II ™ INTERPRETIVE REPORT                   10                                        INFP—JOAN SAMPLE



Applying Step II ™ Results to Making Decisions
Effective decisions require gathering information from a variety of perspectives and applying sound
methods of evaluating that information. The Step II facets give us specific ways to enhance our decision
making, especially those facets related to Sensing, Intuition, Thinking, and Feeling. Below are general
questions associated with those facets. The facet poles you prefer are in bold italics. If you are in the
midzone, neither pole is italicized.


                        SENSING                                                  INTUITION
 Concrete: What do we know? How do we know it?              Abstract: What else could this mean?
 Realistic: What are the real costs?                        Imaginative: What else can we come up with?
 Practical: Will it work?                                   Conceptual: What other interesting ideas are there?
 Experiential: Can you show me how it works?                Theoretical: How is it all interconnected?
 Traditional: Does anything really need changing?           Original: What is a new way to do this?


                       THINKING                                                   FEELING
 Logical: What are the pros and cons?                       Empathetic: What do we like and dislike?
 Reasonable: What are the logical consequences?             Compassionate: What impact will this have on people?
 Questioning: But what about . . . ?                        Accommodating: How can we make everyone happy?
 Critical: What is wrong with this?                         Accepting: What is beneficial in this?
 Tough: Why aren’t we following through now?                Tender: What about the people who will be hurt?



Six different ways of evaluating information, called decision-making styles, have been identified based on
two facets of the Thinking–Feeling dichotomy: Logical–Empathetic and Reasonable–Compassionate.

                                  Your style is Empathetic and Compassionate.
                                        This style means that you likely
    Trust the Feeling preference and readily make decisions based on your system of values.
    May recognize logical cause-and-effect factors but see them as secondary.
    Seek to create and maintain harmony through your decisions.
    Are seen as sensitive and tactful.
    Are sometimes seen as too kind and considerate.


                                                      TIPS
In individual problem-solving, start by asking              In group problem-solving, actively seek out people
all the questions in the boxes above.                       with different views. Ask for their concerns and
                                                            perspectives.
  Pay careful attention to the answers. The
  questions that are opposite to the ones in                  Do a final check to make sure that all the
  bold italics may be key since they represent                questions above have been asked and that
  perspectives you aren’t likely to consider.                 different decision-making styles are included.
  Try to balance your decision-making style by                If you are missing a perspective, make extra
  considering the less preferred parts of your                efforts to consider what it might add.
  personality.
MBTI ® STEP II ™ INTERPRETIVE REPORT                 11                                  INFP—JOAN SAMPLE



Applying Step II ™ Results to Managing Change
Change seems to be inevitable and affects people in different ways. To help you deal with change,
  Be clear about what is changing and what is remaining the same.
  Identify what you need to know to understand the change and then seek out that information.
To help others deal with change,
  Encourage open discussion about the change; be aware that this is easier for some than others.
  Make sure that both logical reasons and personal or social values have been considered.
Your personality type also influences your style of managing change, particularly your results on the nine
facets below. Review the facets and tips for enhancing your response to change.


    Your Facet             Change-Management                              Enhancing
      Result                      Style                               Change Management

 Contained               Keep your feelings about the         As soon as you know your own views, talk
                         change to yourself and figure        to someone you trust and get his or her
                         out how to handle it on your         input.
                         own.

 Intimate                Discuss the changes and their        Consider sharing feelings with selected
                         impact on you only with those        people outside your intimate circle.
                         closest to you.

 Concrete–Abstract       May shift from one perspective       Identify which perspective you are in and
 Midzone                 to the other, thus confusing         see if it is appropriate; switch focus if
                         yourself and those around you.       needed.

 Imaginative             Enjoy the novel aspects of the       Recognize that there are real costs involved
                         change and the resourcefulness       in pursuing novelty.
                         it requires.

 Experiential–           Are interested in theories that      Help others see the relevance of both
 Theoretical Midzone     explain the immediate situation.     perspectives.

 Original                Embrace change for the sake of       Be selective about what changes are really
                         change.                              worth pursuing.

 Tender                  Want people affected by the          Decide how much insensitivity you can
                         changes treated with kindness        tolerate and act accordingly.
                         and consideration.

 Planful                 Plan as far in advance as possible   Allow for the unexpected in your long-range
                         for the changes.                     plan—it will happen!

 Emergent                Decide what is best to do next       Remember—planning some steps now may
                         in the moment; resist planning.      prevent problems in the future.
MBTI ® STEP II ™ INTERPRETIVE REPORT                  12                               INFP—JOAN SAMPLE



Applying Step II ™ Results to Managing Conflict
Conflicts are inevitable when working with others. People of distinct personality types may differ in
what they define as conflict, how they react to it, and how they reach resolution. Although sometimes
unpleasant, conflicts often lead to improved work situations and enhanced relationships.

Part of conflict management for every type includes
  Taking care of getting the work done while maintaining your relationships with the people involved.
  Recognizing that all perspectives have something to add, but any perspective used in its extreme and
  to the exclusion of its opposite will ultimately impede conflict resolution.
Some aspects of conflict management may be unique to your results on six Step II facets. The table below
explains how your results on these facets may affect your efforts to manage conflict.


    Your Facet            Conflict-Management                            Enhancing
      Result                       Style                            Conflict Management

 Contained              Attempt to solve the issue          Be aware that trying to solve this on your
                        yourself and keep your reactions    own may be successful, but that others also
                        inside.                             may really need your input.

 Intimate               Rely on yourself or a few trusted   Widen your circle to include others affected;
                        others in resolving the conflict.   they may have something valuable to
                                                            contribute.

 Questioning–           Ask some questions for              Be cautious that your style of questioning
 Accommodating          clarification before reaching       does not appear confrontational.
 Midzone                agreement.

 Accepting              Look for points of agreement in     Recognize that some things are really worthy
                        others’ arguments and ideas.        of criticism, so don’t insist on agreement.

 Tender                 Strive for cooperation and          Recognize when cooperation is no longer
                        minimize points of                  helpful; sometimes people need to agree to
                        disagreement.                       disagree.

 Early Starting–        Have a good sense of when to        Continue to monitor when you start on
 Pressure-Prompted      start in sufficient time so as to   projects with others and be sensitive to
 Midzone                not upset co-workers.               their needs.


In addition to your facet results, your decision-making style (as explained earlier) affects how you
manage conflict. Your decision-making style is Empathetic and Compassionate. You are likely to focus
on taking person-centered values into account, believing that others who do not are insensitive. To
make your efforts to manage conflict more effective, be aware of two possible extreme responses—
giving in before others know your views or insisting that your way be followed.
MBTI ® STEP II ™ INTERPRETIVE REPORT                 13                                   INFP—JOAN SAMPLE



How the Parts of Your Personality Work Together
The essence of type involves the way information is gathered (Sensing and Intuition) and how decisions
are made (Thinking and Feeling). Each type has favorite ways of doing those two things. The two middle
letters of your four-letter type (S or N and T or F) show your favorite processes. Their opposites, whose
letters don’t appear in your four-letter type, are third and fourth in importance for your type.
Remember—you use all parts of your personality at least some of the time.

Here’s the way it works for INFPs:



                                                      F
                                                 Feeling best


                                  T              INFPs like               N
                            Thinking least                          Intuition next
                                                      S
                                                 Sensing third



USING YOUR FAVORITE PROCESSES
Extraverts like to use their favorite process mostly in the outer world of people and things. For balance,
they use their second favorite in their inner world of ideas and impressions. Introverts tend to use their
favorite process mostly in their inner world and to balance this with the use of their second favorite
process in the outer world.

Thus INFPs use
  Feeling mainly internally to guide them to what really matters for themselves and others.
  Intuition mainly externally to see possibilities and meanings.

USING YOUR LESS-FAVORED PROCESSES
When you frequently use the less-preferred parts of your personality, Sensing and Thinking, remember
that you are working outside of your natural comfort zone. You may feel awkward, tired, or frustrated at
these times. As an INFP, you may become overly sensitive on issues related to personal values at first, and
then become harshly critical of both your own and others’ faults.

To bring back some balance, try the following:
  Take more breaks in your activities when you are using these less familiar parts of your personality—
  Sensing and Thinking.
  Make an effort to find time to do something enjoyable that involves using your favorite ways—
  Feeling and Intuition.
MBTI ® STEP II ™ INTERPRETIVE REPORT                  14                                   INFP—JOAN SAMPLE


USING YOUR TYPE EFFECTIVELY
INFPs’ preference for Feeling and Intuition makes them mostly interested in
  Creating and maintaining harmony in their own and other people’s lives.
  Exploring ideas and possibilities.
They typically devote little energy to the less-preferred parts of their personality, Thinking and Sensing.
These parts may remain inexperienced and be less available for use in situations where they might be
helpful.

As an INFP,
  If you rely too much on your Feeling, you may ignore the flaws, the pros and cons, and the logical
  implications of your decisions.
  If you pay attention exclusively to your Intuition, you are likely to miss the relevant facts and details and
  what past experience might suggest.
Your personality type is likely to develop in a natural way over your life. As people get older, many
become interested in using the less familiar parts of their personality. When they are in midlife or older,
INFPs often find themselves devoting more time to things that were not very appealing when they were
younger. For example, they report greater pleasure in tasks that require logical analysis and attention to
facts and details.

HOW THE FACETS CAN HELP YOU BE MORE EFFECTIVE
Sometimes a particular situation calls for using a less-preferred part of your personality. Your facet results
can make it easier for you to temporarily adopt a less-natural approach. Begin by identifying which facets
are relevant and which poles are more appropriate to use.
  If you are out-of-preference on one or more of the relevant facets, make sure to focus on using
  approaches and behaviors related to those out-of-preference facets.
  If you are in the midzone, decide which pole is more appropriate for the situation at hand and make
  sure you use approaches and behaviors related to that pole.
  If you are in-preference, ask someone at the opposite facet pole for help in using that approach
  or read a description of that pole to get clues for modifying your behavior. Once you have a good
  approach, resist shifting back into your comfort zone.
Here are two examples of how to apply these suggestions.
  If you are in a situation where your natural information-gathering style (Intuition) may not be
  appropriate, try using your midzone approach on Concrete–Abstract to consider which pole would
  provide the best information in the present situation—focusing on the facts themselves (Concrete)
  or looking at the possible meaning of those facts (Abstract).
  If you are in a situation where you might need to adapt your way of getting things done (Perceiving),
  try using your Scheduled approach to accomplishing tasks (an out-of-preference result) to help you
  follow some routines in this situation.
MBTI ® STEP II ™ INTERPRETIVE REPORT                  15                                  INFP—JOAN SAMPLE



Integrating Step I ™ and Step II ™ Information
When you combine your Step I verified type and your Step II out-of-preference facets, the result is your
individualized type description:

                                               Initiating,
                                           Planful, Scheduled

                                                  INFP


If, after reading all the information in this report, you don’t think you have been accurately described,
perhaps some variation on the facets will fit you better. To help you figure out your best-fit individualized
type description,
  Focus on any facet poles you thought were incorrect or any facets on which you had midzone results.
  Consult your MBTI interpreter for suggestions.
  Observe yourself and ask others how they see you.


Using Type to Gain Understanding
Knowledge of type can enrich your life in several ways. It can help you
  Better understand yourself. Knowing your own type helps you understand the assets and liabilities of
  your typical reactions.
  Understand others. Knowing about type helps you recognize that other people may be different. It
  can enable you to see those differences as useful and broadening, rather than annoying and restricting.
  Gain perspective. Seeing yourself and others in the context of type can help you appreciate the
  legitimacy of other points of view. You can then avoid getting stuck in believing your way is the
  only way. No perspective is always right or always wrong.
Reading about type and observing yourself and others from the standpoint of type will enrich your
understanding of personality differences and encourage constructive uses of those differences.
MBTI ® STEP II ™ INTERPRETIVE REPORT                                16                                       INFP—JOAN SAMPLE



Overview of Your Results

YOUR FOUR-LETTER TYPE FROM THE STEP I™ INSTRUMENT
INFPs tend to be quietly compassionate, empathetic, adaptable, and loyal. They seldom share their deep
interests and ideals until they know someone well. They care about learning, ideas, and independent
projects, but may be too absorbed in what they are doing to be sociable.


YOUR RESULTS ON THE 20 FACETS FROM THE STEP II™ INSTRUMENT

                                                                  Midzone
                                      5     4     3     2     1     0       1   2   3   4   5


 E                    INITIATING                                                                RECEIVING                 I
                    EXPRESSIVE                                                                  CONTAINED
                   GREGARIOUS                                                                   INTIMATE
                           ACTIVE                                                               REFLECTIVE
                 ENTHUSIASTIC                                                                   QUIET



 S                     CONCRETE                                                                 ABSTRACT                  N
                       REALISTIC                                                                IMAGINATIVE
                      PRACTICAL                                                                 CONCEPTUAL
                  EXPERIENTIAL                                                                  THEORETICAL
                  TRADITIONAL                                                                   ORIGINAL



 T                       LOGICAL                                                                EMPATHETIC                F
                   REASONABLE                                                                   COMPASSIONATE
                  QUESTIONING                                                                   ACCOMMODATING
                         CRITICAL                                                               ACCEPTING
                           TOUGH                                                                TENDER



 J                  SYSTEMATIC                                                                  CASUAL                    P
                         PLANFUL                                                                OPEN-ENDED
              EARLY STARTING                                                                    PRESSURE-PROMPTED
                     SCHEDULED                                                                  SPONTANEOUS
                   METHODICAL                                                                   EMERGENT


                                      5     4     3     2     1     0       1   2   3   4   5



When you combine your Step I verified type                                                  Initiating,
and your Step II out-of-preference facets, the                                          Planful, Scheduled
result is your individualized type description:
                                                                                                INFP
            CPP, Inc.
            800-624-1765 | www.cpp.com
            © Full copyright information appears on page 1.
MBTI ® STEP II ™ INTERPRETIVE REPORT                           17                                                           INFP—JOAN SAMPLE



   Interpreter’s Summary

   PREFERENCE CLARITY INDEXES FOR REPORTED TYPE: INFJ
          Introversion:                      Intuition:                          Feeling:                                        Judging:
            Slight (3)                       Slight (3)                        Moderate (15)                                     Slight (5)


   FACET SCORES AND THE AVERAGE RANGE OF SCORES FOR OTHER INFPs
   The bars on the graphs below show the average range of scores that occurred for the INFPs in the national sample.
   The bars show scores that are –1 to +1 standard deviation from the mean. The vertical line in each bar shows INFPs’
   mean score. The bold numbers show the respondent’s scores.

                       5        4        3       2        1        0           1            2           3           4            5

EXTRAVERSION (E)                                                                                                                      (I) INTROVERSION
       INITIATING                                2                                                                                    RECEIVING
      EXPRESSIVE                                                                            2                                         CONTAINED
     GREGARIOUS                                                                             2                                         INTIMATE
           ACTIVE                                                                           2                                         REFLECTIVE
    ENTHUSIASTIC                                                   0                                                                  QUIET
      SENSING (S)                                                                                                                     (N) INTUITION
        CONCRETE                                                   0                                                                  ABSTRACT
         REALISTIC                                                                          2                                         IMAGINATIVE
        PRACTICAL                                                                                                                5    CONCEPTUAL
     EXPERIENTIAL                                         1                                                                           THEORETICAL
     TRADITIONAL                                                                            2                                         ORIGINAL
     THINKING (T)                                                                                                                     (F) FEELING
          LOGICAL                                                                           2                                         EMPATHETIC
      REASONABLE                                                                                        3                             COMPASSIONATE
     QUESTIONING                                                   0                                                                  ACCOMMODATING
         CRITICAL                                                                                                                5    ACCEPTING
           TOUGH                                                                                                                 5    TENDER
     JUDGING (J)                                                                                                                      (P) PERCEIVING
      SYSTEMATIC                                                               1                                                      CASUAL
         PLANFUL                        3                                                                                             OPEN-ENDED
  EARLY STARTING                                                   0                                                                  PRESSURE-PROMPTED
      SCHEDULED                                  2                                                                                    SPONTANEOUS
    METHODICAL                                                                              2                                         EMERGENT

                       5        4        3       2        1        0           1            2           3           4            5


   POLARITY INDEX: 49
   The polarity index, which ranges from 0 to 100, shows the consistency of a respondent’s facet scores within a profile. Most adults
   score between 50 and 65, although higher indexes are common. An index that is below 45 means that the respondent has many
   scores in or near the midzone. This may be due to mature situational use of the facet, answering the questions randomly, lack of
   self-knowledge, or ambivalence about use of a facet. Some such profiles may be invalid.

   Number of Omitted Responses: 0




                                                                 Myers-Briggs Type Indicator® Step II™ (Form Q) Interpretive Report Copyright 2001, 2003
                 CPP, Inc.                                       by Peter B. Myers and Katharine D. Myers. All rights reserved. Myers-Briggs Type Indicator,
                                                                 Myers-Briggs, MBTI, Step I, Step II, and the MBTI logo are trademarks or registered
                 800-624-1765 | www.cpp.com                      trademarks of the MBTI Trust, Inc., in the United States and other countries. The CPP
                                                                 logo is a registered trademark of CPP, Inc.

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MBTI® Step II Interpretive Report

  • 1. MYERS-BRIGGS TYPE INDICATOR ® STEP II TM Interpretive Report by Naomi L. Quenk, Ph.D., and Jean M. Kummerow, Ph.D. Report prepared for JOAN SAMPLE December 10, 2009 Interpreted by Joe Sample XYZ XYZ Ltd. CPP, Inc. | 800-624-1765 | www.cpp.com Myers-Briggs Type Indicator ® Step II TM (Form Q) Interpretive Report Copyright 2001, 2003 by Peter B. Myers and Katharine D. Myers. All rights reserved. Myers-Briggs Type Indicator, Myers-Briggs, MBTI, Step I, Step II, and the MBTI logo are trademarks or registered trademarks of the MBTI Trust, Inc., in the United States and other countries. The CPP logo is a registered trademark of CPP, Inc.
  • 2. MBTI ® STEP II ™ INTERPRETIVE REPORT 2 INFP—JOAN SAMPLE The MBTI ® Personality Assessment This Step II™ report is an in-depth, personalized description of your personality preferences, derived from your answers to the Myers-Briggs Type Indicator® (Form Q) instrument. It includes your Step I™ results (your four-letter type), along with your Step II results, which show some of the unique ways that you express your Step I type. The MBTI® instrument was developed by Isabel Myers and Katharine Briggs as an application of Carl Jung’s theory of psychological types. This theory suggests that we have opposite ways of gaining energy (Extraversion or Introversion), gathering or becoming aware of information (Sensing or Intuition), deciding or coming to a conclusion about that information (Thinking or Feeling), and dealing with the world around us (Judging or Perceiving). If you prefer Extraversion, you focus If you prefer Introversion, you focus on the on the outside world to get energy through inner world and get energy through reflecting on interacting with people and/or doing things. information, ideas, and/or concepts. If you prefer Sensing, you notice and trust If you prefer Intuition, you attend to and trust facts, details, and present realities. interrelationships, theories, and future possibilities. If you prefer Thinking, you make If you prefer Feeling, you make decisions to decisions using logical, objective analysis. create harmony by applying person-centered values. If you prefer Judging, you tend to be If you prefer Perceiving, you tend to be organized and orderly and to make decisions flexible and adaptable and to keep your options quickly. open as long as possible. It is assumed that you use each of these eight parts of your personality but prefer one in each area, just as you have a natural preference for using one hand rather than the other. No preference pole is better or more desirable than its opposite. The MBTI instrument is not a measure of your skills or abilities in any area. Rather it is a way to help you become aware of your particular style and to better understand and appreciate the helpful ways that people differ from one another. YOUR REPORT CONTAINS Your Step I™ Results Your Step II™ Facet Results Applying Step II™ Results to Communicating Applying Step II™ Results to Making Decisions Applying Step II™ Results to Managing Change Applying Step II™ Results to Managing Conflict How the Parts of Your Personality Work Together Integrating Step I™ and Step II™ Information Using Type to Gain Understanding Overview of Your Results
  • 3. MBTI ® STEP II ™ INTERPRETIVE REPORT 3 INFP—JOAN SAMPLE Your Step I ™ Results The graph below provides information about the personality type that resulted from scoring your responses to the Step II items. Each of the four preferences your answers indicated is shown by a bar on that side. The longer the bar, the more clearly you reported that preference. However, since the rest of this report is based on your verified type, the graph may not reflect your best-fit preferences. CLARITY OF PREFERENCES Very Very Clear Clear Moderate Slight Moderate Clear Clear EXTRAVERSION (E) (I) INTROVERSION SENSING (S) (N) INTUITION THINKING (T) (F) FEELING JUDGING (J) (P) PERCEIVING 30 25 20 15 10 5 0 5 10 15 20 25 30 Your reported type came out to be INFJ. The type you verified as your best-fit type is INFP (Introversion, Intuition, Feeling, Perceiving) This report is based on your verified type. INFPs typically care deeply about people and values and are curious about new possibilities. They are loyal to the people and causes they care about. They often have warmth, although they do not always display it. Tolerant and open-minded, INFPs adapt to things as they come. However, they strongly defend what is important to them, perhaps surprising others to whom they may not reveal their convictions. INFPs have little need to impress or dominate others but are persuasive and enthusiastic with people they know well. Since they believe their ideas and ideals are what are important, they do not attract much attention. Thus others may overlook their contributions, leading them to feel underappreciated and less adequate than they really are. They often have insights into people and relationships and like to consider what’s important in life. They may accomplish many things at the same time. They like working independently and learning all they can about a subject. INFPs are likely to be most satisfied in a work environment that values what they care about and allows them the flexibility to follow their ideals. Others can count on them to pay attention to what matters for people.
  • 4. MBTI ® STEP II ™ INTERPRETIVE REPORT 4 INFP—JOAN SAMPLE Your Step II ™ Facet Results Your personality is complex and dynamic. The Step II tool describes some of that complexity by showing your results on five different parts or facets of each of the MBTI instrument’s four pairs of opposite preferences shown below. EXTRAVERSION (E) (I) INTROVERSION SENSING (S) (N) INTUITION Initiating Receiving Concrete Abstract Expressive Contained Realistic Imaginative Gregarious Intimate Practical Conceptual Active Reflective Experiential Theoretical Enthusiastic Quiet Traditional Original THINKING (T) (F) FEELING JUDGING (J) (P) PERCEIVING Logical Empathetic Systematic Casual Reasonable Compassionate Planful Open-Ended Questioning Accommodating Early Starting Pressure-Prompted Critical Accepting Scheduled Spontaneous Tough Tender Methodical Emergent In reviewing your results, keep in mind that Each facet has two opposite poles. You are more likely to favor the pole that is on the same side as your overall preference (an in-preference result)—for example, the Initiating pole if you prefer Extraversion, or the Receiving pole if you prefer Introversion. For any particular facet, you might favor a pole that is opposite to your overall preference (an out-of- preference result) or show no clear preference for either pole (a midzone result). Knowing your preferences on these twenty facets can help you better understand your unique way of experiencing and expressing your type. HOW TO READ YOUR STEP II™ RESULTS The next few pages give you information for each set of facets. Each page has a graph of your results on the facets. The graph gives Brief definitions of the MBTI Step I preferences shown. The names of the five facet poles associated with each MBTI preference along with three descriptive words or phrases for each facet pole. A bar showing the pole you prefer or the midzone. The length of that bar shows how clearly you reported your preference for that pole. By looking at the graph, you can see whether your result on a facet is in-preference (scores of 2–5 on the same side as your preference), out-of-preference (scores of 2–5 on the side opposite your preference), or in the midzone (scores of 0 or 1). Below the graph are statements that describe the characteristics of each in-preference, out-of-preference, or midzone result. If a set of statements does not seem to fit, perhaps you would be better described by the opposite pole or by the midzone. To understand an opposite facet pole, look at the three words or phrases that describe it on the graph.
  • 5. MBTI ® STEP II ™ INTERPRETIVE REPORT 5 INFP—JOAN SAMPLE EXTRAVERSION (E) (I) INTROVERSION Directing energy toward the outer Directing energy toward the inner world of people and objects world of experience and ideas Out-of-Preference Midzone In-Preference INITIATING RECEIVING Sociable, congenial, Reserved, low-key, introduce people are introduced EXPRESSIVE CONTAINED Demonstrative, easier to Controlled, harder to know, self-revealing know, private GREGARIOUS INTIMATE Want to belong, broad Seek intimacy, one-on-one, circle, join groups find individuals ACTIVE REFLECTIVE Interactive, want contact, Onlooker, prefer space, listen and speak read and write ENTHUSIASTIC QUIET Lively, energetic, Calm, enjoy solitude, seek spotlight seek background 5 4 3 2 1 0 1 2 3 4 5 Initiating (out-of-preference) Play the social-initiator role when circumstances Are comfortable initiating in a small group or when require it. the people are interesting to you. Focus on putting others at ease with each other Take the lead when you know people in the group. and with you. Contained (in-preference) Keep your feelings and interests to yourself; when Feel capable of solving problems on your own and you do open up, others take notice. prefer doing so. Are seen by others as hard to get to know because Find it very hard to discuss what upsets you, especially you process so much inside. when you are extremely distressed. Assume others will be uninterested in your thoughts. Intimate (in-preference) Would rather relate to a few significant others Respect others’ individuality and want the same than be in a large group. respect in turn. Draw sharp distinctions between friends and Need to trust people before sharing much about acquaintances. yourself. Seek in-depth involvement with individuals. Reflective (in-preference) Prefer detached observation and reflection over Can concentrate better on written material than active participation with the outer world. on someone talking. Learn and retain material better by reading it. Feel more secure writing down your ideas than giving an oral presentation. Enthusiastic–Quiet (midzone) Readily show enthusiasm when you know the Are seen quite differently by the people who people or the topic well; otherwise, you stay in regularly see your enthusiastic side and the people the background. who regularly see your quiet side. Find that your desire for quiet or action depends on how full or quiet your day has been.
  • 6. MBTI ® STEP II ™ INTERPRETIVE REPORT 6 INFP—JOAN SAMPLE SENSING (S) (N) INTUITION Focusing on what can be Focusing on perceiving patterns perceived by the five senses and interrelationships Out-of-Preference Midzone In-Preference CONCRETE ABSTRACT Exact facts, literal, Figurative, symbolic, tangible intangible REALISTIC IMAGINATIVE Sensible, matter-of-fact, Resourceful, inventive, seek efficiency seek novelty PRACTICAL CONCEPTUAL Pragmatic, results- Scholarly, idea-oriented, oriented, applied intellectual EXPERIENTIAL THEORETICAL Hands-on, empirical, Seek patterns, hypothetical, trust experience trust theories TRADITIONAL ORIGINAL Conventional, customary, Unconventional, different, tried-and-true new and unusual 5 4 3 2 1 0 1 2 3 4 5 Concrete–Abstract (midzone) Start with an abstract idea but search for data to May get stuck on a fact when under pressure and support it. have difficulty seeing the larger context. Like to know the facts on which a theory is based Want to know the details but may not actually before moving on to the meanings. use them. Imaginative (in-preference) Like ingenuity for its own sake. Prefer not to do things the same way twice. Want to experience what is innovative and different. Readily envision what is needed for the future and Are resourceful in dealing with new and unusual enjoy strategic planning. experiences. May enjoy humor and word games based on nuance. Conceptual (in-preference) Enjoy the role of scholar and thinker. Focus on the concept, not its application. Like acquiring new knowledge for its own sake. Prefer starting with an idea. Value mental virtuosity. Find that practical uses for your ideas may come as afterthoughts. Experiential–Theoretical (midzone) Have a mild interest in theories that explain things See theories as explaining patterns you note, but that are important to you. are more interested in seeing those patterns work. Are not likely to pursue theories in any great depth. Original (in-preference) Place a high value on uniqueness. Would rather figure out your own way than read Need to demonstrate your own originality. the directions. Value cleverness and inventiveness. Will change things whether or not they work as they are.
  • 7. MBTI ® STEP II ™ INTERPRETIVE REPORT 7 INFP—JOAN SAMPLE THINKING (T) (F) FEELING Basing conclusions on logical Basing conclusions on personal or social analysis with a focus on objectivity values with a focus on harmony Out-of-Preference Midzone In-Preference LOGICAL EMPATHETIC Impersonal, seek impartiality, Personal, seek harmony, objective analysis central values REASONABLE COMPASSIONATE Truthful, cause-and- Tactful, sympathetic, effect, apply principles loyal QUESTIONING ACCOMMODATING Precise, challenging, Approving, agreeable, want discussion want harmony CRITICAL ACCEPTING Skeptical, want proof, Tolerant, trusting, critique give praise TOUGH TENDER Firm, tough-minded, Gentle, tender-hearted, ends-oriented means-oriented 5 4 3 2 1 0 1 2 3 4 5 Empathetic (in-preference) Focus on how a decision may affect what’s important Believe that following your personal appraisal of a to you and others. situation is the best way to make a decision. Have a knack for identifying your own and others’ Weigh positive and negative feelings in a situation feelings about an issue. and decide on that basis. Are sensitive to the overall mood in a group. Compassionate (in-preference) Trust your own values as a reliable basis for decision Are influenced by your likes and dislikes in making making. decisions. Are in touch with your own and others’ feelings Subjectively decide, based on benefit and harm to and values. the people involved. Questioning–Accommodating (midzone) Ask questions only as needed. Question and disagree in a style that is neither Ask questions mildly and tactfully with the goal confrontational nor conciliatory. of facilitation. Become more confrontational and direct when an important value is threatened. Accepting (in-preference) Focus on the good in people and situations. Believe a win-win situation is usually possible. Like to praise, forgive, and be kind to others. May be very disappointed when a win-win outcome Expect others to respond to you with kindness. does not occur. Tender (in-preference) Want people to like you and are seen as warm. Recognize that a purely rational decision can’t Use gentleness and affection to achieve your always be achieved. objective. Give others the benefit of the doubt. See lots of ways to arrive at an agreement. Want everyone to feel good with the end result.
  • 8. MBTI ® STEP II ™ INTERPRETIVE REPORT 8 INFP—JOAN SAMPLE JUDGING (J) (P) PERCEIVING Preferring decisiveness Preferring flexibility and closure and spontaneity Out-of-Preference Midzone In-Preference SYSTEMATIC CASUAL Orderly, structured, Relaxed, easygoing, dislike diversions welcome diversions PLANFUL OPEN-ENDED Future-focused, advance Present-focused, go with the planner, make firm plans flow, make flexible plans EARLY STARTING PRESSURE-PROMPTED Motivated by self-discipline, Motivated by pressure, bursts and steady progress, late start stressful spurts, early start unstimulating SCHEDULED SPONTANEOUS Want routine, make lists, Want variety, enjoy the procedures help unexpected, procedures hinder METHODICAL EMERGENT Plan specific tasks, note Plunge in, let strategies subtasks, organized emerge, adaptable 5 4 3 2 1 0 1 2 3 4 5 Systematic–Casual (midzone) Like a general plan with some contingencies. Dislike distractions when involved in a project. Find too much detail in a plan inhibiting. Find that an advance plan permits comfortable Don’t mind interruptions if no agenda is in place. deviation because you can always return to the plan. Planful (out-of-preference) Have an overview of a plan but not necessarily Want to have leisure activities planned in advance. the specifics to accomplish it. Enjoy the possibilities that plans can lead to. Prefer broad plans over narrow ones. Use a plan to provide direction but follow it flexibly. Early Starting–Pressure-Prompted (midzone) Are likely to find it hard to get started on a task Work best when the deadline is close enough to too much in advance of the deadline. cause moderate pressure. Find the pressure of an approaching deadline Have more plans in your head than on paper as motivating. you get started. Scheduled (out-of-preference) Rely on some kind of system, such as an Are often seen as an organized person who gets appointment book, to stay on track. things done. Fit a large variety of tasks into your schedule. Like an open-ended agenda. See lists as guidelines to keep things under control. Emergent (in-preference) Take an informal approach to task completion. Believe a solution will emerge regardless of where Plunge in without detailed plans. you start. Operate in a nonlinear way and are able to switch Like to wait, see what happens, and then “wing it.” positions in the middle of an argument.
  • 9. MBTI ® STEP II ™ INTERPRETIVE REPORT 9 INFP—JOAN SAMPLE Applying Step II ™ Results to Communicating All aspects of your type influence how you communicate, especially as part of a team. Nine of the facets are particularly relevant to communication. Your preferences for these nine facets along with tips for better communication appear below. In addition to the tips in the table, keep in mind that communication for every type includes Telling others what kind of information you need. Asking others what they need. Monitoring your impatience when other styles dominate. Realizing that others likely are not trying to annoy you when they use their own communication styles. Your Facet Communication Enhancing Result Style Communication Initiating Start interactions by helping Make sure that people actually need and people get to know one another. want these introductions. Contained Keep your thoughts and Recognize when it’s really important to say emotional reactions to yourself. how you feel and then speak accordingly. Reflective Like to communicate by reading Recognize that your message might not get and writing. across unless you’re willing to say it aloud. Enthusiastic–Quiet Show your enthusiasm or not, Be aware that people will see different Midzone depending on your interest in sides of you (depending on the context) the topic. and may be confused. Concrete–Abstract Talk about some of the facts and Be aware of when you are focusing on Midzone details as well as their meanings. details and when on meanings and choose the focus that is better for the situation. Questioning– Ask some questions comfortably Choose carefully when you need to agree Accommodating as long as this does not impede or when you need to ask questions. Midzone group consensus. Accepting Take a naturally inclusive stance Be aware that others may be frustrated toward a broad range of views. by your refusal to favor one view over the others. Tender Try to win people over to your Accept that someone may get hurt; point of view. sometimes a win-win result is not possible. Emergent Communicate what to do next Try to accommodate those who need more when you are in the middle of pieces of the task up front. the task.
  • 10. MBTI ® STEP II ™ INTERPRETIVE REPORT 10 INFP—JOAN SAMPLE Applying Step II ™ Results to Making Decisions Effective decisions require gathering information from a variety of perspectives and applying sound methods of evaluating that information. The Step II facets give us specific ways to enhance our decision making, especially those facets related to Sensing, Intuition, Thinking, and Feeling. Below are general questions associated with those facets. The facet poles you prefer are in bold italics. If you are in the midzone, neither pole is italicized. SENSING INTUITION Concrete: What do we know? How do we know it? Abstract: What else could this mean? Realistic: What are the real costs? Imaginative: What else can we come up with? Practical: Will it work? Conceptual: What other interesting ideas are there? Experiential: Can you show me how it works? Theoretical: How is it all interconnected? Traditional: Does anything really need changing? Original: What is a new way to do this? THINKING FEELING Logical: What are the pros and cons? Empathetic: What do we like and dislike? Reasonable: What are the logical consequences? Compassionate: What impact will this have on people? Questioning: But what about . . . ? Accommodating: How can we make everyone happy? Critical: What is wrong with this? Accepting: What is beneficial in this? Tough: Why aren’t we following through now? Tender: What about the people who will be hurt? Six different ways of evaluating information, called decision-making styles, have been identified based on two facets of the Thinking–Feeling dichotomy: Logical–Empathetic and Reasonable–Compassionate. Your style is Empathetic and Compassionate. This style means that you likely Trust the Feeling preference and readily make decisions based on your system of values. May recognize logical cause-and-effect factors but see them as secondary. Seek to create and maintain harmony through your decisions. Are seen as sensitive and tactful. Are sometimes seen as too kind and considerate. TIPS In individual problem-solving, start by asking In group problem-solving, actively seek out people all the questions in the boxes above. with different views. Ask for their concerns and perspectives. Pay careful attention to the answers. The questions that are opposite to the ones in Do a final check to make sure that all the bold italics may be key since they represent questions above have been asked and that perspectives you aren’t likely to consider. different decision-making styles are included. Try to balance your decision-making style by If you are missing a perspective, make extra considering the less preferred parts of your efforts to consider what it might add. personality.
  • 11. MBTI ® STEP II ™ INTERPRETIVE REPORT 11 INFP—JOAN SAMPLE Applying Step II ™ Results to Managing Change Change seems to be inevitable and affects people in different ways. To help you deal with change, Be clear about what is changing and what is remaining the same. Identify what you need to know to understand the change and then seek out that information. To help others deal with change, Encourage open discussion about the change; be aware that this is easier for some than others. Make sure that both logical reasons and personal or social values have been considered. Your personality type also influences your style of managing change, particularly your results on the nine facets below. Review the facets and tips for enhancing your response to change. Your Facet Change-Management Enhancing Result Style Change Management Contained Keep your feelings about the As soon as you know your own views, talk change to yourself and figure to someone you trust and get his or her out how to handle it on your input. own. Intimate Discuss the changes and their Consider sharing feelings with selected impact on you only with those people outside your intimate circle. closest to you. Concrete–Abstract May shift from one perspective Identify which perspective you are in and Midzone to the other, thus confusing see if it is appropriate; switch focus if yourself and those around you. needed. Imaginative Enjoy the novel aspects of the Recognize that there are real costs involved change and the resourcefulness in pursuing novelty. it requires. Experiential– Are interested in theories that Help others see the relevance of both Theoretical Midzone explain the immediate situation. perspectives. Original Embrace change for the sake of Be selective about what changes are really change. worth pursuing. Tender Want people affected by the Decide how much insensitivity you can changes treated with kindness tolerate and act accordingly. and consideration. Planful Plan as far in advance as possible Allow for the unexpected in your long-range for the changes. plan—it will happen! Emergent Decide what is best to do next Remember—planning some steps now may in the moment; resist planning. prevent problems in the future.
  • 12. MBTI ® STEP II ™ INTERPRETIVE REPORT 12 INFP—JOAN SAMPLE Applying Step II ™ Results to Managing Conflict Conflicts are inevitable when working with others. People of distinct personality types may differ in what they define as conflict, how they react to it, and how they reach resolution. Although sometimes unpleasant, conflicts often lead to improved work situations and enhanced relationships. Part of conflict management for every type includes Taking care of getting the work done while maintaining your relationships with the people involved. Recognizing that all perspectives have something to add, but any perspective used in its extreme and to the exclusion of its opposite will ultimately impede conflict resolution. Some aspects of conflict management may be unique to your results on six Step II facets. The table below explains how your results on these facets may affect your efforts to manage conflict. Your Facet Conflict-Management Enhancing Result Style Conflict Management Contained Attempt to solve the issue Be aware that trying to solve this on your yourself and keep your reactions own may be successful, but that others also inside. may really need your input. Intimate Rely on yourself or a few trusted Widen your circle to include others affected; others in resolving the conflict. they may have something valuable to contribute. Questioning– Ask some questions for Be cautious that your style of questioning Accommodating clarification before reaching does not appear confrontational. Midzone agreement. Accepting Look for points of agreement in Recognize that some things are really worthy others’ arguments and ideas. of criticism, so don’t insist on agreement. Tender Strive for cooperation and Recognize when cooperation is no longer minimize points of helpful; sometimes people need to agree to disagreement. disagree. Early Starting– Have a good sense of when to Continue to monitor when you start on Pressure-Prompted start in sufficient time so as to projects with others and be sensitive to Midzone not upset co-workers. their needs. In addition to your facet results, your decision-making style (as explained earlier) affects how you manage conflict. Your decision-making style is Empathetic and Compassionate. You are likely to focus on taking person-centered values into account, believing that others who do not are insensitive. To make your efforts to manage conflict more effective, be aware of two possible extreme responses— giving in before others know your views or insisting that your way be followed.
  • 13. MBTI ® STEP II ™ INTERPRETIVE REPORT 13 INFP—JOAN SAMPLE How the Parts of Your Personality Work Together The essence of type involves the way information is gathered (Sensing and Intuition) and how decisions are made (Thinking and Feeling). Each type has favorite ways of doing those two things. The two middle letters of your four-letter type (S or N and T or F) show your favorite processes. Their opposites, whose letters don’t appear in your four-letter type, are third and fourth in importance for your type. Remember—you use all parts of your personality at least some of the time. Here’s the way it works for INFPs: F Feeling best T INFPs like N Thinking least Intuition next S Sensing third USING YOUR FAVORITE PROCESSES Extraverts like to use their favorite process mostly in the outer world of people and things. For balance, they use their second favorite in their inner world of ideas and impressions. Introverts tend to use their favorite process mostly in their inner world and to balance this with the use of their second favorite process in the outer world. Thus INFPs use Feeling mainly internally to guide them to what really matters for themselves and others. Intuition mainly externally to see possibilities and meanings. USING YOUR LESS-FAVORED PROCESSES When you frequently use the less-preferred parts of your personality, Sensing and Thinking, remember that you are working outside of your natural comfort zone. You may feel awkward, tired, or frustrated at these times. As an INFP, you may become overly sensitive on issues related to personal values at first, and then become harshly critical of both your own and others’ faults. To bring back some balance, try the following: Take more breaks in your activities when you are using these less familiar parts of your personality— Sensing and Thinking. Make an effort to find time to do something enjoyable that involves using your favorite ways— Feeling and Intuition.
  • 14. MBTI ® STEP II ™ INTERPRETIVE REPORT 14 INFP—JOAN SAMPLE USING YOUR TYPE EFFECTIVELY INFPs’ preference for Feeling and Intuition makes them mostly interested in Creating and maintaining harmony in their own and other people’s lives. Exploring ideas and possibilities. They typically devote little energy to the less-preferred parts of their personality, Thinking and Sensing. These parts may remain inexperienced and be less available for use in situations where they might be helpful. As an INFP, If you rely too much on your Feeling, you may ignore the flaws, the pros and cons, and the logical implications of your decisions. If you pay attention exclusively to your Intuition, you are likely to miss the relevant facts and details and what past experience might suggest. Your personality type is likely to develop in a natural way over your life. As people get older, many become interested in using the less familiar parts of their personality. When they are in midlife or older, INFPs often find themselves devoting more time to things that were not very appealing when they were younger. For example, they report greater pleasure in tasks that require logical analysis and attention to facts and details. HOW THE FACETS CAN HELP YOU BE MORE EFFECTIVE Sometimes a particular situation calls for using a less-preferred part of your personality. Your facet results can make it easier for you to temporarily adopt a less-natural approach. Begin by identifying which facets are relevant and which poles are more appropriate to use. If you are out-of-preference on one or more of the relevant facets, make sure to focus on using approaches and behaviors related to those out-of-preference facets. If you are in the midzone, decide which pole is more appropriate for the situation at hand and make sure you use approaches and behaviors related to that pole. If you are in-preference, ask someone at the opposite facet pole for help in using that approach or read a description of that pole to get clues for modifying your behavior. Once you have a good approach, resist shifting back into your comfort zone. Here are two examples of how to apply these suggestions. If you are in a situation where your natural information-gathering style (Intuition) may not be appropriate, try using your midzone approach on Concrete–Abstract to consider which pole would provide the best information in the present situation—focusing on the facts themselves (Concrete) or looking at the possible meaning of those facts (Abstract). If you are in a situation where you might need to adapt your way of getting things done (Perceiving), try using your Scheduled approach to accomplishing tasks (an out-of-preference result) to help you follow some routines in this situation.
  • 15. MBTI ® STEP II ™ INTERPRETIVE REPORT 15 INFP—JOAN SAMPLE Integrating Step I ™ and Step II ™ Information When you combine your Step I verified type and your Step II out-of-preference facets, the result is your individualized type description: Initiating, Planful, Scheduled INFP If, after reading all the information in this report, you don’t think you have been accurately described, perhaps some variation on the facets will fit you better. To help you figure out your best-fit individualized type description, Focus on any facet poles you thought were incorrect or any facets on which you had midzone results. Consult your MBTI interpreter for suggestions. Observe yourself and ask others how they see you. Using Type to Gain Understanding Knowledge of type can enrich your life in several ways. It can help you Better understand yourself. Knowing your own type helps you understand the assets and liabilities of your typical reactions. Understand others. Knowing about type helps you recognize that other people may be different. It can enable you to see those differences as useful and broadening, rather than annoying and restricting. Gain perspective. Seeing yourself and others in the context of type can help you appreciate the legitimacy of other points of view. You can then avoid getting stuck in believing your way is the only way. No perspective is always right or always wrong. Reading about type and observing yourself and others from the standpoint of type will enrich your understanding of personality differences and encourage constructive uses of those differences.
  • 16. MBTI ® STEP II ™ INTERPRETIVE REPORT 16 INFP—JOAN SAMPLE Overview of Your Results YOUR FOUR-LETTER TYPE FROM THE STEP I™ INSTRUMENT INFPs tend to be quietly compassionate, empathetic, adaptable, and loyal. They seldom share their deep interests and ideals until they know someone well. They care about learning, ideas, and independent projects, but may be too absorbed in what they are doing to be sociable. YOUR RESULTS ON THE 20 FACETS FROM THE STEP II™ INSTRUMENT Midzone 5 4 3 2 1 0 1 2 3 4 5 E INITIATING RECEIVING I EXPRESSIVE CONTAINED GREGARIOUS INTIMATE ACTIVE REFLECTIVE ENTHUSIASTIC QUIET S CONCRETE ABSTRACT N REALISTIC IMAGINATIVE PRACTICAL CONCEPTUAL EXPERIENTIAL THEORETICAL TRADITIONAL ORIGINAL T LOGICAL EMPATHETIC F REASONABLE COMPASSIONATE QUESTIONING ACCOMMODATING CRITICAL ACCEPTING TOUGH TENDER J SYSTEMATIC CASUAL P PLANFUL OPEN-ENDED EARLY STARTING PRESSURE-PROMPTED SCHEDULED SPONTANEOUS METHODICAL EMERGENT 5 4 3 2 1 0 1 2 3 4 5 When you combine your Step I verified type Initiating, and your Step II out-of-preference facets, the Planful, Scheduled result is your individualized type description: INFP CPP, Inc. 800-624-1765 | www.cpp.com © Full copyright information appears on page 1.
  • 17. MBTI ® STEP II ™ INTERPRETIVE REPORT 17 INFP—JOAN SAMPLE Interpreter’s Summary PREFERENCE CLARITY INDEXES FOR REPORTED TYPE: INFJ Introversion: Intuition: Feeling: Judging: Slight (3) Slight (3) Moderate (15) Slight (5) FACET SCORES AND THE AVERAGE RANGE OF SCORES FOR OTHER INFPs The bars on the graphs below show the average range of scores that occurred for the INFPs in the national sample. The bars show scores that are –1 to +1 standard deviation from the mean. The vertical line in each bar shows INFPs’ mean score. The bold numbers show the respondent’s scores. 5 4 3 2 1 0 1 2 3 4 5 EXTRAVERSION (E) (I) INTROVERSION INITIATING 2 RECEIVING EXPRESSIVE 2 CONTAINED GREGARIOUS 2 INTIMATE ACTIVE 2 REFLECTIVE ENTHUSIASTIC 0 QUIET SENSING (S) (N) INTUITION CONCRETE 0 ABSTRACT REALISTIC 2 IMAGINATIVE PRACTICAL 5 CONCEPTUAL EXPERIENTIAL 1 THEORETICAL TRADITIONAL 2 ORIGINAL THINKING (T) (F) FEELING LOGICAL 2 EMPATHETIC REASONABLE 3 COMPASSIONATE QUESTIONING 0 ACCOMMODATING CRITICAL 5 ACCEPTING TOUGH 5 TENDER JUDGING (J) (P) PERCEIVING SYSTEMATIC 1 CASUAL PLANFUL 3 OPEN-ENDED EARLY STARTING 0 PRESSURE-PROMPTED SCHEDULED 2 SPONTANEOUS METHODICAL 2 EMERGENT 5 4 3 2 1 0 1 2 3 4 5 POLARITY INDEX: 49 The polarity index, which ranges from 0 to 100, shows the consistency of a respondent’s facet scores within a profile. Most adults score between 50 and 65, although higher indexes are common. An index that is below 45 means that the respondent has many scores in or near the midzone. This may be due to mature situational use of the facet, answering the questions randomly, lack of self-knowledge, or ambivalence about use of a facet. Some such profiles may be invalid. Number of Omitted Responses: 0 Myers-Briggs Type Indicator® Step II™ (Form Q) Interpretive Report Copyright 2001, 2003 CPP, Inc. by Peter B. Myers and Katharine D. Myers. All rights reserved. Myers-Briggs Type Indicator, Myers-Briggs, MBTI, Step I, Step II, and the MBTI logo are trademarks or registered 800-624-1765 | www.cpp.com trademarks of the MBTI Trust, Inc., in the United States and other countries. The CPP logo is a registered trademark of CPP, Inc.