SAP systems rely on basic operating system print spooling capabilities, which provide limited functionality and no integration with SAP. This results in a lack of print job status visibility for users. Third-party print management software like OM Plus is designed to interface with SAP and support advanced spooling features like bi-directional printer communication and real-time print status updates within SAP. OM Plus replaces the OS spooler and adds functionality like error handling, load balancing, and accounting.
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Print Spooling on SAP Servers
1. Output Management and Print Spooling
on SAP Servers
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2012
2. SAP Systems and Printing
SAP itself has no enhanced print capabilities and relies on the basic
spooling capabilities found at the operating system (O/S) level.
These operating system spooling systems are very basic in their
function. On its own, SAP print spooling has very limited uses.
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3. SAP Disadvantages
There is no integration between O/S spoolers and SAP, therefore no print
status information can be passed back to the SAP system.
Further, there are no communications between printer and spooling
system.
This means there is no printer or print job status available.
An SAP user looking at their SAP screen would never know whether printing actually
occurred or if there was an error.
O/S spooling systems do not perform advanced print spooling functions
that are required by many businesses.
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2012
4. A Third-Party SAP Solution
Fortunately, SAP supports the use of third-party print software.
OM Plus output management software, is specially designed to work with
SAP systems and give you print spooling functions you need the most.
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5. How Does it Work?
OM Plus seamlessly replaces the O/S spooler and performs all print
spooling functions.
OM Plus will open bi-directional communications with PJL compliant
printers and track the printing process on a page-by-page basis.
OM Plus can ‘confirm’ that printing successfully occurred and the pages are in the
output bin.
OM Plus will report status back to SAP so that SAP users can see the
actual, real time status of their jobs on their SAP screens.
There is no need for users to invoke the OM Plus UI to see job or printer status.
SAP users can request status and cancel jobs from within their SAP applications.
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2012
6. More Spooling Features
If a print job does not complete
properly, OM Plus can be set up to
re-print on a fail-over printer
notify the help desk
re-print later
or other custom strategies
In addition, SAP users have access
to the complete list of OM Plus
features to enhance printing such
load balancing, label printing, print
accounting, and more.
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7. Why Choose OM Plus?
OM Plus is a superior choice for SAP
Print Spooling because:
OM Plus is less expensive than most
alternatives
OM Plus has more print spooling features
than most alternatives
OM Plus has experience in SAP with
numerous installations
OM Plus is easier to install – use –
maintain than alternative solutions
Plus Technologies has a complete SAP
system on-site and superior technical
support
Recently recertified for 2012
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8. Even More Print Solutions from Plus
OM Plus DM = Delivery Manager
+ Advanced Delivery and Confirmation of Print Jobs (Spooler)
+ Management of queues
+ Value Add Functions e.g. – Secure Print Release, Failover, Load Balancing, Redirect, Restart,
Bundling, Bursting, Tray Mgmt, Audit, Throughput Enhancement, etc
OM Plus FM = Fleet Manager
+ Consumable Management
+ Device Alerts
+ Device Meters
OM Plus RM = Report Manager
+ Electronic Report Distribution
+ Virtual Bursting
+ Archiving
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9. Support and Licensing
Multiple Licensing Pricing Models – Examples:
ILF – one time fee
Subscription – 36 months
Usage Based – on # of printers
Custom Licensing – large opportunities
Free Customer Evaluation
30 Day Trials
Printing Support
Direct access to technician
5 x 12 hrs per day (standard)
7 x 24 available
Annual support renewals
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2012
10. Plus Tech Contact Information
Telephone
Toll free in North America: 877-899-7587
Local: 937-847-0614
Email
Contactus@plustechnologies.com
Website
www.plustechnologies.com
Plus Technologies LLC Company Confidential - Copyright 2011
2012