In this presentation, we'll go over SAP printing limitations and solutions to those limitations offered by OM Plus print management software.

1. Plus Technologies LLC Company Confidential - Copyright 2014
Enhanced SAP Output & Print Management
with OM Plus

2. Plus Technologies LLC Company Confidential - Copyright 2014
Business Critical Documents Impact Business
Processes
 Many organizations use SAP to print
“business critical” documents such as
invoices, labels, pick tickets, bills of
lading, compliance documents, etc.
 Problems with the printing of these
documents will affect important
business processes.
 Shipment delays
 Manufacturing or production line
errors
 Slow collections
 Missing paperwork
 Non ComplianceFactoids
• 30% of business process failures are related to
print issues
• Up to 3% of revenue is spent on document output
• Up to 60% of help desk calls are print related
• Output Management can save up to 50% of Sys
Admin labor

3. Plus Technologies LLC Company Confidential - Copyright 2014
SAP Uses Native O/S Spooler
 SAP business documents are handed
off to the O/S native spooling system.
 O/S spooler sends print job to the
printer then disconnects
 No bi-di communications with printer
 Can only see if data is received by
printer
 Does not know if document is actually
printed
 No true “print status” back to SAP
 Print job immediately purged limiting
recovery
 No print stats captured
 No audit log of print process for
trouble shooting
SAP R/3 App
Server(s)
SAP
Output/Reques
t O/S
Native Spooler
Printer
• SAP fires and forgets

4. Plus Technologies LLC Company Confidential - Copyright 2014
SAP Limitations
 No confirmation of the printing
function
 Users have no way of knowing if
print jobs have actually printed
 Will not know if documents (e.g.
invoices) are missing
 No automated fail-over
 If a printer fails, jobs do not print or
will need to be reprinted
 No secure pull printing
 Anyone who has access to the
printer can see output
 No central print administration
 Printing is not centralized or easy to
monitor
 No audit logs of print activity or print
statistics
 Internal spooling systems have
severe limitations.
 No bi-di with the printer
 Cannot confirm delivery
 No error notification back to SAP
 User has no idea if documents
actually printed
 No add-on features, auto fail-over,
load balance, audit, color control,
intelligent routing, pull print, etc.
 Errors occur
 Documents go unprinted
 Business processes are affected and SAP
has no way of knowing.

5. Plus Technologies LLC Company Confidential - Copyright 2014
OM Plus Delivery Manager
 OM Plus Delivery Manager is SAP certified, advanced, intelligent, print spooling
software designed to seamlessly complement SAP R3 output.
 OM Plus ingests and manages the delivery of print jobs from one or more SAP
servers and non-SAP systems.
 OM Plus can track and report the status of each SAP print job back to the SAP
user’s interface.
 OM Plus includes a robust set of print delivery tools, providing flexible
enterprise level control management and visibility.

6. Plus Technologies LLC Company Confidential - Copyright 2014
How OM Plus Works
 When a job is printed from the SAP
GUI screen, the spooled job will be
ingested into OM Plus on the
backend instead of going through the
OS’ native spooler.
 Since OM Plus talks bi-directionally
with the printer users can confirm
delivery all the way to the paper tray.
 Once this has occurred, OM Plus will
relay a completed status passed back
to SAP which will be visible in the
SAP GUI.
 OM Plus will also:
 Log all Print Processes
 Capture print statistics
 Provide a multitude of feature add-
ons
SAP R/3 App
Server
SAP
Documents
SAP
Output/Reques
t
OM Plus DM
Printer
Bi-directional
communication

7. Plus Technologies LLC Company Confidential - Copyright 2014
OM Plus Features
 Automated fail-over
 Load balancing
 Error notification
 Audit logs to show what printed when
 User and Device based print statistics
 Secure pull printing
 Without this anyone who has access to
the printer can see output, potentially
creating compliance issues
 SAP certified 10+ years (BC-XOM)
 Call Back and Polling

8. Plus Technologies LLC Company Confidential - Copyright 2014
Example Use Cases
 North American Based Global
Manufacturer
 Profile: $6B revenue, 12,000
employees, 7,000 products, facilities
in NA, SA, Europe and Asia.
 Scenario: 75 SAP app servers,
centralized print administration,
2,000 printers.
 OM Plus Features: Automated
queue management (no manual
effort required), improved print
system reliability, automated server
level fail-over, remote e-forms
printing, network bandwidth control.
 Value Prop: Reduced Admin labor,
reduced print errors, improved
system performance, eliminated
bandwidth issues resulting in
reduced cost, improved business
processes and customer service.

9. Plus Technologies LLC Company Confidential - Copyright 2014
Example Use Cases
 European Based Retailer
 Profile: $85B revenue, 250,000
employees, 2,200 outlets.
 Scenario: Distributed print
environment, 5,000 printers, 31
countries, printing from central to
remote locations.
 OM Plus Features: Confirmed print
delivery to the printer tray, print
status report back to SAP R/3,
improved print system reliability,
automated server level and printer
level fail-over, enable integrated e-
forms printing, advanced tools for
problem resolution.
 Value Prop: Reduced print errors,
improved system performance,
reduced cost.

10. Plus Technologies LLC Company Confidential - Copyright 2014
Example Use Cases
 Worldwide Technology Conglomerate
 Profile: $37B revenue, 137,000
employees, multi-national facilities.
 Scenario: Multiple ERP systems
including SAP, 30,000+ printers,
centralized administration.
 OM Plus Features: Enterprise wide
view of multiple systems, e-forms
integration and tracking, automated
server and device fail-over, load
balancing, confirmed print delivery to
the printer tray, advanced error
resolution tools.
 Value Prop: Improved system
performance, reduced print errors,
reduction of admin costs, lowering
training costs, fewer interruptions to
key business processes.

11. Plus Technologies LLC Company Confidential - Copyright 2014
Example Use Cases
 North American Manufacturer
 Profile: $3.4B revenue, 200+ stores,
18,800 employees.
 Scenario: Multiple systems including
SAP, several hundred printers,
multiple locations.
 OM Plus Features: Enterprise wide
view of multiple systems, confirmed
delivery, confirmed delivery to the
print tray, feed-back to SAP R/3 for
status viewing, error recovery tool
set.
 Value Prop: Improved Sys Admin
productivity, enhanced system
performance, reduced print errors,
fewer print errors, fewer interruptions
to key business processes, cost
savings.

12. Plus Technologies LLC Company Confidential - Copyright 2014
Example Use Cases
 Mid Size U.S. Manufacturer
 Profile: Mid size family owned U.S.
manufacturing company.
 Scenario: Printing business-critical
documents impacts shipment,
revenue, and collections. Low initial
price and TCO is critical. Under 100
printers.
 OM Plus Features: Confirmed
delivery to the print tray, feed-back
to SAP R/3 for status viewing, error
notification, error recovery tool set.
 Value Prop: Improved print system
reliability, fewer delayed shipments,
improved on-time performance,
reduced A/R, cost savings.

13. Plus Technologies LLC Company Confidential - Copyright 2014
Plus Tech Helping SAP Users
 Avery Dennison
 DB Schenker
 Migros
 Bosch
 Estee Lauder
 Elpozo S.A.
 Count & Care (Entega)
 Metro Group
 Wellborn Cabinet
 Dow Corning
 Owens Corning
 Sudkurier GmbH
 Ingles Markets
 Stihl
 CSC Services
 JJ Keller
 Reynolds & Reynolds
 Mobilcom
 Ross Products
 Room & Board
 CGI Group
 Arvato USA
 Alcatel-Lucent
 DHL Solutions
 IMG Corp
 Camion Transport
 Honeywell
 Meridien System Haus GmbH
 Workflow One
 BHEL India
 Johnson Controls Inc
 Etat Du Valais Services
 Faurecia (Emcon)
 Leoni AG

14. Plus Technologies LLC Company Confidential - Copyright 2014
Recap
 When printing “business critical”
documents, performance, auditability,
and reliability is very important.
 These features are lacking in the
internal spooling systems used by
SAP
 OM Plus can provide these enhanced
capabilities, which in turn will help
SAP users with the following benefits:
 Improved A/R Collections
 Fewer Missed Shipping Deadlines
 Production Line Throughput
 Increased Print Uptime
 Increased IT Productivity
 Increased Reliability
 Improved Compliance
 Reduced Cost and Waste
 Faster Error Resolution

15. Plus Technologies LLC Company Confidential - Copyright 2014
Contact Plus Technologies
 Why Plus Technologies?
 Market Leader
 Reliable, Scalable, Flexible,
Customizable
 Solution Approach
 Excellent Technical Support
 Low Cost of Ownership
 High Customer Satisfaction
 Easy to Install, Maintain, and Use
 Multiple Licensing Models
Contact Us Today
Toll-Free 877-
899-7587
Outside of USA 937-
847-0614
ContactUs@PlusTechnologie
s.com
www.PlusTechnologies.com