Integration Management Services is a CDC Software CRM Professional Services offering focused on keeping integrated deployments efficient and up to date. This service will evaluate the effectiveness of deployed integrations and identify any problems or areas for extension. As part of this service offering,

1. Integration Management Services
Integration Management Services provide
continual evaluation and enhancement of your
integrated enterprise.
Keep integration a high priority• by having
scheduled reviews and workshops
Continue to improve processes• by
addressing current issues and making
further enhancements
Avoid inefficient continued use• of obsolete
and unsupported technologies
To learn more about how CDC Software’s CRM
Professional Services can help your business
suceed, call +1 770-351-9600.
Integration is a key success factor in keeping processes efficient.
Continued review of your integrated enterprise is vital to continued
process improvement and preventing technology obsolescence.
Integration Management Services is a CDC Software CRM Professional Services offering
focused on keeping integrated deployments efficient and up to date. This service will evaluate
the effectiveness of deployed integrations and identify any problems or areas for extension. As
part of this service offering, CDC Software experts will perform the following tasks to ensure your
enterprise is running optimally.
Integration Review
Review integrati• on offsite to familiarize resources with deployment
Perform a thorough onsite integration and process overview with key members of your team•
Discuss technology advancements and software upgrades that impact the current integration•
Data Quality Analysis
Design and develop analysis tools to expose data quality issues•
Analyze data quality results and propose solutions to potential problems•
Issue Resolution and Enhancement Design
Determin• e current integration issues and potential resolutions
Examine integration performance and identify areas for improvement•
Resolve current administrative and maintenance issues•
Discuss and design phased enhancements•
Mentor and educate resources on new technologies and technology migration methodologies•
Leverage the expertise of the CDC Integration Services team to keep
technologies current and processes running efficiently
Learn More About CDC Software’s CRM Professional Services
To learn more about how CDC Software’s CRM Professional Services can help your business achieve focus and alignment, call +1 770-351-9600.
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