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Predicting Your Employees
Philippe Nemery
nemeryphilippe@nemeryp
Philippe.Nemery@sap.com
Digitalise or Die ?
I revitalize companies with digital transformation.
BI & Predictive Analytics
Philippe Nemery
3 Key Take Aways:
Digitalize, DIGITALIZE, even your ‘Human Workforce’ !
Predict your employees in 4 ‘clicks’.
Make decisions based on data.
DIGITAL
DARWINISM 52%
Fortune 500
67DIGITAL
BENJAMIN
BUTTON
EFFECT
15
12
World’s most popular media
creator creates no content
World’s largest taxi
company owns no cars
The most valuable retailer
has no inventory
World’s largest hospitality
company owns no real estate
-
DIGITAL
ECONOMIES
ENTERPRISE
CORE
The entire value chain is digitized, including the core which serves as the platform for innovation
and business process optimization.
Customer Experience
Omni-Channels
Workforce
Engagement
Assets &
Internet
of Things
Supplier Collaboration
Business Networks
The Digital Business Framework
Every Company Needs to Think About Digitization Across Five Key Business Pillars
-
People Analytics:
« Accurate people management decisions are based on data. »
People Operations or HR-Team
-
Driving Deeper Insight – Aligning to Business Issues
Source: High-impact Talent Analytics: Building a World-class HR Measurement and Analytics Function. Bersin by Deloitte 2013; Sierra-Cedar 2104 HR Systems Survey, and Human Capital Management Trends, 2012. Aberdeen Group
Organizations that embrace Human Capital Analytics
30% 75% 19X
2X
greater stock returns than average Higher return on equity
better improvement in customer
satisfaction measures
likely to improve
leadership pipelines
greater talent mobility
as effective at recruiting
Source: High-impact Talent Analytics: Building a World-class HR Measurement and Analytics Function. Bersin by Deloitte 2013; Sierra-Cedar 2104 HR Systems Survey, and Human Capital Management Trends, 2012. Aberdeen Group
Organizations that embrace Human Capital Analytics outperform those that don’t
of organizations use human capital
analytics solutions — workforce
analytics, strategic workforce planning,
and predictive analytics
… Why?
Yet, very few do …
12%
Sierra-Cedar 2104 HR Systems Survey
We live in a world informed by predictive insight
Organizations that anticipate what comes next
drive better decisions
68%
OF ORGANIZATIONS THAT USED
PRED.AN. REALIZED A COMPETIVE
ADVANTAGE
Verdana Research
55%
USE PRED.AN. TO CREATE NEW
REVENUE OPPORTUNITIES
45%
USE PRED.AN. FOR CUSTOMER
SERVICES
43%
USE PRED.AN. FOR PRODUCT
RECOMMENDATION
45%
USE PRED.AN. TO INCREASE
PROFITABILITY
of organizations use predictive analytics
in human capital management
… Why?
Yet, very few do …
4%
Sierra-Cedar 2104 HR Systems Survey
26%
KEEP CURRENT EMPLOYEES IS TOP PRIORITY
Linked-In Benelux Research 2015
Common obstacles have been hard to overcome
High-impact Talent Analytics: Building a World-class HR Measurement and Analytics
Function. Bersin by Deloitte. 2013.
CEB. Talent Management Report in The Times. October 2013.
Common obstacles have been hard to overcome
High-impact Talent Analytics: Building a World-class HR Measurement and Analytics
Function. Bersin by Deloitte. 2013.
CEB. Talent Management Report in The Times. October 2013.
20
Predictive Analytics at the ‘Army’ of …
Customer Case Study
21
SAP PA enabled the HR Department to conduct advance and predictive
analytics to gain insight on human behaviour, recruitment, training... to
help for an optimized management of the workforce.
The first analysis consisted of:
- Recruitment optimization: part of a global recruitment campaign, how to identify key profiles/job
description. Identify talent. Start: the root cause analysis of early resignation for non-officers.
- Proactive Talent Turnover Detection: specifically focussed on offices and potential resignation after a long
carrier.
- Optimized Career Path management.
Why SAP?
• Ease of use of the solutions
• Quick results and implementation.
Predictive Analytics at the ‘Army’ of …
Customer Case Study
Customer Case Study
• SAP predictive analytics enables business users to
prepare, analyze and generate predictive models
in a highly automated fashion.
• We connected the SAP predictive engines to SAP
SuccessFactors Workforce Analytics database for
direct access to Wawa’s data.
• We ran predictive explorations across three key
areas:
1.Flight risk
2.Managerial Performance
3.Career Paths
Customer Case Study
Finding the ‘holy grail’ – better decisions
on strength of data
Wawa finds a high correlation between terminating
employees that are younger than 30 and have <3
months tenure.
Finds « danger zone » for high turnover risk is
employees working 7-16 hours per week and those
with less than 39 days of tenure.
If wawa can get employees to 39 days, their
probability of staying one year dramatically rises.
Wawa educates their manager on policies for new-
hire scheduling and workings hours.
With annual turnover cost savings estimated at:
Wawa now plans to revisit recruitment, onboarding,
training and other engagement practices to ensure
employees receive full cultural immersion.39
1M
Insight Action
 Salary
 Evolution
 Working hours
 Interactions
 Number of
years
 Churns
 Performances
 Retention
Program
 Career Paths
 Training Offer
Historical data
Typical and recurrent
behaviors
Predict and act
Predictive Analytics
Predictive Analytic Concepts
Explore
and prepare
your data
Design
and validate
your model
Deploy
processes and
actions
Analyze
and optimize
the results
1 2
3
4
1
solution
27
Demo
4
28
Demo
4 clicks = model
Screenshots Here.
In-database Automated
Dataset Production
Automated model
creation
Classification Regression
Clustering Forecasts
In-database Deployment
Deployment in other apps
Model productionization
Control Recalibration
Batch production
Model Industrialization (Each Step has been Automated)
Predictive Analytics in HR: Action, Not Just Algorithms
• Predictive algorithms are never ends in
themselves. The only thing that counts
is the business decision that a
professional would take based on the
information provided.
• Our predictive capabilities aim to make
things simpler for the user by
seamlessly integrating highly-guided
predictive functionality where it makes
sense.
Retention, Recruiting – Hiring Process, Development Program
Recommendation, Career Path Recommendation, Leadership
Discovery,…
Predictive analytics becoming pervasive across the suite
Example: Learning Recommendations
HANA-powered engine will provide
‘smart’, personalized
recommendations specific to every
employee – based on job, skills,
learning preferences, etc.
Powered by advanced machine
learning algorithms and HANA Graph
database matching people to content
SAP SuccessFactors Human Capital Analytics
Capabilities for every step in data-based workforce decision-making
from HR & Operational
Workforce Reporting
 Standard and ad-hoc reports
 Embedded intelligence
 Report and dashboard
builder
to Business
Workforce Analytics
 Automated data integration
 Ensures data quality
 Predefined metrics, analyses,
benchmarks & best practices
Workforce Planning
 Supply-demand
gap analysis
 Financial modeling and
business impact
 Risk analysis
and strategy guidance
& Strategic
3 Key Take Aways:
Digitalize, DIGITALIZE , even your Human Workforce !
Predict your employees in 4 ‘clicks’.
Make decisions based on data.
Philippe Nemery
nemeryphilippe@nemeryp
Philippe.Nemery@sap.com
More Info about SAP Predictive Analytics 2.4:
Here – Help
Predictive Analytics 2.4 - Trial Available
Download free version and try for yourself
Appendix: Screenshots Demo
37Back to Presentation
38Back to Presentation
1
Specify your data.
40Back to Presentation
2
Data is processed.
41Back to Presentation
3
Define Target.
42Back to Presentation
4
Choose output.
43Back to Presentation
Model is generated.
44Back to Presentation
What explains the target?
45Back to Presentation
What explains the target?
46Back to Presentation
What explains the target?
47Back to Presentation
What explains the target?
48Back to Presentation
How reliable is the model?
49Back to Presentation
Take action: cost - benefit ?
50Back to Presentation
How to deploy the model ?
51Back to Presentation
Choose the deployment.
52Back to Presentation
Example
Direct
Export

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Predicting your employees !

  • 1. Predicting Your Employees Philippe Nemery nemeryphilippe@nemeryp Philippe.Nemery@sap.com
  • 2. Digitalise or Die ? I revitalize companies with digital transformation. BI & Predictive Analytics Philippe Nemery
  • 3. 3 Key Take Aways: Digitalize, DIGITALIZE, even your ‘Human Workforce’ ! Predict your employees in 4 ‘clicks’. Make decisions based on data.
  • 6. World’s most popular media creator creates no content World’s largest taxi company owns no cars The most valuable retailer has no inventory World’s largest hospitality company owns no real estate
  • 8. The entire value chain is digitized, including the core which serves as the platform for innovation and business process optimization. Customer Experience Omni-Channels Workforce Engagement Assets & Internet of Things Supplier Collaboration Business Networks The Digital Business Framework Every Company Needs to Think About Digitization Across Five Key Business Pillars
  • 9. - People Analytics: « Accurate people management decisions are based on data. » People Operations or HR-Team
  • 10. - Driving Deeper Insight – Aligning to Business Issues
  • 11. Source: High-impact Talent Analytics: Building a World-class HR Measurement and Analytics Function. Bersin by Deloitte 2013; Sierra-Cedar 2104 HR Systems Survey, and Human Capital Management Trends, 2012. Aberdeen Group Organizations that embrace Human Capital Analytics
  • 12. 30% 75% 19X 2X greater stock returns than average Higher return on equity better improvement in customer satisfaction measures likely to improve leadership pipelines greater talent mobility as effective at recruiting Source: High-impact Talent Analytics: Building a World-class HR Measurement and Analytics Function. Bersin by Deloitte 2013; Sierra-Cedar 2104 HR Systems Survey, and Human Capital Management Trends, 2012. Aberdeen Group Organizations that embrace Human Capital Analytics outperform those that don’t
  • 13. of organizations use human capital analytics solutions — workforce analytics, strategic workforce planning, and predictive analytics … Why? Yet, very few do … 12% Sierra-Cedar 2104 HR Systems Survey
  • 14. We live in a world informed by predictive insight
  • 15. Organizations that anticipate what comes next drive better decisions 68% OF ORGANIZATIONS THAT USED PRED.AN. REALIZED A COMPETIVE ADVANTAGE Verdana Research 55% USE PRED.AN. TO CREATE NEW REVENUE OPPORTUNITIES 45% USE PRED.AN. FOR CUSTOMER SERVICES 43% USE PRED.AN. FOR PRODUCT RECOMMENDATION 45% USE PRED.AN. TO INCREASE PROFITABILITY
  • 16. of organizations use predictive analytics in human capital management … Why? Yet, very few do … 4% Sierra-Cedar 2104 HR Systems Survey
  • 17. 26% KEEP CURRENT EMPLOYEES IS TOP PRIORITY Linked-In Benelux Research 2015
  • 18. Common obstacles have been hard to overcome High-impact Talent Analytics: Building a World-class HR Measurement and Analytics Function. Bersin by Deloitte. 2013. CEB. Talent Management Report in The Times. October 2013.
  • 19. Common obstacles have been hard to overcome High-impact Talent Analytics: Building a World-class HR Measurement and Analytics Function. Bersin by Deloitte. 2013. CEB. Talent Management Report in The Times. October 2013.
  • 20. 20 Predictive Analytics at the ‘Army’ of … Customer Case Study
  • 21. 21 SAP PA enabled the HR Department to conduct advance and predictive analytics to gain insight on human behaviour, recruitment, training... to help for an optimized management of the workforce. The first analysis consisted of: - Recruitment optimization: part of a global recruitment campaign, how to identify key profiles/job description. Identify talent. Start: the root cause analysis of early resignation for non-officers. - Proactive Talent Turnover Detection: specifically focussed on offices and potential resignation after a long carrier. - Optimized Career Path management. Why SAP? • Ease of use of the solutions • Quick results and implementation. Predictive Analytics at the ‘Army’ of … Customer Case Study
  • 23. • SAP predictive analytics enables business users to prepare, analyze and generate predictive models in a highly automated fashion. • We connected the SAP predictive engines to SAP SuccessFactors Workforce Analytics database for direct access to Wawa’s data. • We ran predictive explorations across three key areas: 1.Flight risk 2.Managerial Performance 3.Career Paths Customer Case Study
  • 24. Finding the ‘holy grail’ – better decisions on strength of data Wawa finds a high correlation between terminating employees that are younger than 30 and have <3 months tenure. Finds « danger zone » for high turnover risk is employees working 7-16 hours per week and those with less than 39 days of tenure. If wawa can get employees to 39 days, their probability of staying one year dramatically rises. Wawa educates their manager on policies for new- hire scheduling and workings hours. With annual turnover cost savings estimated at: Wawa now plans to revisit recruitment, onboarding, training and other engagement practices to ensure employees receive full cultural immersion.39 1M Insight Action
  • 25.  Salary  Evolution  Working hours  Interactions  Number of years  Churns  Performances  Retention Program  Career Paths  Training Offer Historical data Typical and recurrent behaviors Predict and act Predictive Analytics
  • 26. Predictive Analytic Concepts Explore and prepare your data Design and validate your model Deploy processes and actions Analyze and optimize the results 1 2 3 4 1 solution
  • 28. 28 Demo 4 clicks = model Screenshots Here.
  • 29. In-database Automated Dataset Production Automated model creation Classification Regression Clustering Forecasts In-database Deployment Deployment in other apps Model productionization Control Recalibration Batch production Model Industrialization (Each Step has been Automated)
  • 30. Predictive Analytics in HR: Action, Not Just Algorithms • Predictive algorithms are never ends in themselves. The only thing that counts is the business decision that a professional would take based on the information provided. • Our predictive capabilities aim to make things simpler for the user by seamlessly integrating highly-guided predictive functionality where it makes sense. Retention, Recruiting – Hiring Process, Development Program Recommendation, Career Path Recommendation, Leadership Discovery,…
  • 31. Predictive analytics becoming pervasive across the suite Example: Learning Recommendations HANA-powered engine will provide ‘smart’, personalized recommendations specific to every employee – based on job, skills, learning preferences, etc. Powered by advanced machine learning algorithms and HANA Graph database matching people to content
  • 32. SAP SuccessFactors Human Capital Analytics Capabilities for every step in data-based workforce decision-making from HR & Operational Workforce Reporting  Standard and ad-hoc reports  Embedded intelligence  Report and dashboard builder to Business Workforce Analytics  Automated data integration  Ensures data quality  Predefined metrics, analyses, benchmarks & best practices Workforce Planning  Supply-demand gap analysis  Financial modeling and business impact  Risk analysis and strategy guidance & Strategic
  • 33. 3 Key Take Aways: Digitalize, DIGITALIZE , even your Human Workforce ! Predict your employees in 4 ‘clicks’. Make decisions based on data.
  • 34.
  • 35. Philippe Nemery nemeryphilippe@nemeryp Philippe.Nemery@sap.com More Info about SAP Predictive Analytics 2.4: Here – Help Predictive Analytics 2.4 - Trial Available Download free version and try for yourself
  • 43. 44Back to Presentation What explains the target?
  • 44. 45Back to Presentation What explains the target?
  • 45. 46Back to Presentation What explains the target?
  • 46. 47Back to Presentation What explains the target?
  • 47. 48Back to Presentation How reliable is the model?
  • 48. 49Back to Presentation Take action: cost - benefit ?
  • 49. 50Back to Presentation How to deploy the model ?
  • 50. 51Back to Presentation Choose the deployment.