Predicting Your Employees. Digitalize, DIGITALIZE, even your ‘Human Workforce’! Predict your employees in 4 ‘clicks’. Make decisions based on data. Accurate people management decisions are based on data. Why should yo do it? How to do it ? Do it now.
6. World’s most popular media
creator creates no content
World’s largest taxi
company owns no cars
The most valuable retailer
has no inventory
World’s largest hospitality
company owns no real estate
8. The entire value chain is digitized, including the core which serves as the platform for innovation
and business process optimization.
Customer Experience
Omni-Channels
Workforce
Engagement
Assets &
Internet
of Things
Supplier Collaboration
Business Networks
The Digital Business Framework
Every Company Needs to Think About Digitization Across Five Key Business Pillars
11. Source: High-impact Talent Analytics: Building a World-class HR Measurement and Analytics Function. Bersin by Deloitte 2013; Sierra-Cedar 2104 HR Systems Survey, and Human Capital Management Trends, 2012. Aberdeen Group
Organizations that embrace Human Capital Analytics
12. 30% 75% 19X
2X
greater stock returns than average Higher return on equity
better improvement in customer
satisfaction measures
likely to improve
leadership pipelines
greater talent mobility
as effective at recruiting
Source: High-impact Talent Analytics: Building a World-class HR Measurement and Analytics Function. Bersin by Deloitte 2013; Sierra-Cedar 2104 HR Systems Survey, and Human Capital Management Trends, 2012. Aberdeen Group
Organizations that embrace Human Capital Analytics outperform those that don’t
13. of organizations use human capital
analytics solutions — workforce
analytics, strategic workforce planning,
and predictive analytics
… Why?
Yet, very few do …
12%
Sierra-Cedar 2104 HR Systems Survey
14. We live in a world informed by predictive insight
15. Organizations that anticipate what comes next
drive better decisions
68%
OF ORGANIZATIONS THAT USED
PRED.AN. REALIZED A COMPETIVE
ADVANTAGE
Verdana Research
55%
USE PRED.AN. TO CREATE NEW
REVENUE OPPORTUNITIES
45%
USE PRED.AN. FOR CUSTOMER
SERVICES
43%
USE PRED.AN. FOR PRODUCT
RECOMMENDATION
45%
USE PRED.AN. TO INCREASE
PROFITABILITY
16. of organizations use predictive analytics
in human capital management
… Why?
Yet, very few do …
4%
Sierra-Cedar 2104 HR Systems Survey
18. Common obstacles have been hard to overcome
High-impact Talent Analytics: Building a World-class HR Measurement and Analytics
Function. Bersin by Deloitte. 2013.
CEB. Talent Management Report in The Times. October 2013.
19. Common obstacles have been hard to overcome
High-impact Talent Analytics: Building a World-class HR Measurement and Analytics
Function. Bersin by Deloitte. 2013.
CEB. Talent Management Report in The Times. October 2013.
21. 21
SAP PA enabled the HR Department to conduct advance and predictive
analytics to gain insight on human behaviour, recruitment, training... to
help for an optimized management of the workforce.
The first analysis consisted of:
- Recruitment optimization: part of a global recruitment campaign, how to identify key profiles/job
description. Identify talent. Start: the root cause analysis of early resignation for non-officers.
- Proactive Talent Turnover Detection: specifically focussed on offices and potential resignation after a long
carrier.
- Optimized Career Path management.
Why SAP?
• Ease of use of the solutions
• Quick results and implementation.
Predictive Analytics at the ‘Army’ of …
Customer Case Study
23. • SAP predictive analytics enables business users to
prepare, analyze and generate predictive models
in a highly automated fashion.
• We connected the SAP predictive engines to SAP
SuccessFactors Workforce Analytics database for
direct access to Wawa’s data.
• We ran predictive explorations across three key
areas:
1.Flight risk
2.Managerial Performance
3.Career Paths
Customer Case Study
24. Finding the ‘holy grail’ – better decisions
on strength of data
Wawa finds a high correlation between terminating
employees that are younger than 30 and have <3
months tenure.
Finds « danger zone » for high turnover risk is
employees working 7-16 hours per week and those
with less than 39 days of tenure.
If wawa can get employees to 39 days, their
probability of staying one year dramatically rises.
Wawa educates their manager on policies for new-
hire scheduling and workings hours.
With annual turnover cost savings estimated at:
Wawa now plans to revisit recruitment, onboarding,
training and other engagement practices to ensure
employees receive full cultural immersion.39
1M
Insight Action
25. Salary
Evolution
Working hours
Interactions
Number of
years
Churns
Performances
Retention
Program
Career Paths
Training Offer
Historical data
Typical and recurrent
behaviors
Predict and act
Predictive Analytics
26. Predictive Analytic Concepts
Explore
and prepare
your data
Design
and validate
your model
Deploy
processes and
actions
Analyze
and optimize
the results
1 2
3
4
1
solution
29. In-database Automated
Dataset Production
Automated model
creation
Classification Regression
Clustering Forecasts
In-database Deployment
Deployment in other apps
Model productionization
Control Recalibration
Batch production
Model Industrialization (Each Step has been Automated)
30. Predictive Analytics in HR: Action, Not Just Algorithms
• Predictive algorithms are never ends in
themselves. The only thing that counts
is the business decision that a
professional would take based on the
information provided.
• Our predictive capabilities aim to make
things simpler for the user by
seamlessly integrating highly-guided
predictive functionality where it makes
sense.
Retention, Recruiting – Hiring Process, Development Program
Recommendation, Career Path Recommendation, Leadership
Discovery,…
31. Predictive analytics becoming pervasive across the suite
Example: Learning Recommendations
HANA-powered engine will provide
‘smart’, personalized
recommendations specific to every
employee – based on job, skills,
learning preferences, etc.
Powered by advanced machine
learning algorithms and HANA Graph
database matching people to content
32. SAP SuccessFactors Human Capital Analytics
Capabilities for every step in data-based workforce decision-making
from HR & Operational
Workforce Reporting
Standard and ad-hoc reports
Embedded intelligence
Report and dashboard
builder
to Business
Workforce Analytics
Automated data integration
Ensures data quality
Predefined metrics, analyses,
benchmarks & best practices
Workforce Planning
Supply-demand
gap analysis
Financial modeling and
business impact
Risk analysis
and strategy guidance
& Strategic
33. 3 Key Take Aways:
Digitalize, DIGITALIZE , even your Human Workforce !
Predict your employees in 4 ‘clicks’.
Make decisions based on data.