https://www.udemy.com/repeat-business-skills-for-techies/ Opening slide for an online workshop Repeat Business Skills For Techies, on how to build profitable client relationships. New business costs 7 X as much as repeat business - but you need to be trusted, have collaboration and negotiation skills , and possess credibility and authority to move from technical operative to strategic consultant. In this workshop we show you how.

1. Repeat Business
Skills
For
TECHIES
@pipmurphy @philippada
A 2pip production from fyi network

2. You’ll learn to:
-build trust, credibility and reputation with
your clients
-align you and your client’s aims
-help your clients make the best
decisions
-pitch and influence successfully
-negotiate fees constructively
-use feedback to improve relations
-coach yourself to become a trusted
advisor

3. -Repeat business
-Less focus on process and detail – more
on context, purpose and goal alignment
-More business: opportunity to
experiment
-It’s life – not just work
-Even more business again! Via
reputation spreading…
(Aggregated research: new clients- cost x7)
Why relationships matter

4. #i.How this course works
-Short videos and exercise worksheets on pdf
-Extra resources in forms of videos, pdfs and
documents
-Quizzes
GET THIS COURSE AT:
https://www.udemy.com/repeat-business-skills-
for-techies/