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Marketers are convinced about the 
impact that mobile can have on their 
business and personal career. In their 
quest to stay ahead of the curve, they 
see data as a critical element and a 
source of sustainable competitive 
advantage in mobile. 
So they plan to invest 
more next year 
61% 
Consultants 
& Strategy 
67% 
Asset Creation 
68% 
Mobile Media 
61% 
Data + Analytics 
MOBILE 
TRANSFORMS BUSINESSES 
Marketers are convinced about mobile 
Marketers see mobile as a GAME CHANGER... 
D A T A C A N U N L E A S H 
Enhance the equity 
of my brands 
Generate new 
THE POWER OF MOBILE 
but not all marketers are prepared 
76% 
Marketers agree 
that mobile is the 
closest you can 
get to consumer 
Marketers who agree that mobile 
an give them a competitive 
advantage in this area 
72% 
Marketers agree 
that mobile is the 
best way to build 
ROI 
SIGNIFICANT & 
SUSTAINABLE 
SIGNIFICANT 
BUT NOT 
SUSTAINABLE 
46% 
19% 
23% 
11% 
leads 
Facilitate 
Transaction 
Improve Customer 
Service 
Increase loyalty 
retention 
Marketers follow three 
stages in their path to 
unleash the power of 
data in mobile 
Demographics 
Preferences 
Cross Platform 
Targeting 
Behavioral Targeting 
Real-time Location 
Lat/Long 
Mobile Subscription 
Services 
Mobile Device 
IDENTIFY 
DEVELOP 
TARGET 
40% 32% 
36% 34% 
45% 23% 
45% 30% 
48% 26% 
SIGNIFICANT 
+ SUSTAINABLE 
FUNNEL 
Significant but not Sustainable 
Small + Sustainable 
Small + Not Sustainable 
No advantages 2% 
Marketers who 
agree that data 
can give them an 
advantage in 
Mobile 
33% 
MOBILE DATA 
PIONEER 
Marketers who are 
convinced about data being 
a competitive advantage 
and already have the right 
infrastructure 
31% 
CONVINCED 
& TRYING 
Marketers who see data 
as a competitive 
advantage but don’t 
have the right data 
capabilities yet 
36% 
INDIFFERENT 
Not convinced about 
mobile data as a 
competitive advantage 
the right customer for 
mobile 
the right creative + value 
proposition 
our customers with the 
right mobile assets 
OPTIMIZE 
creative in real-time 
MEASURE 
engagement with 
campaign 
50% 
69% 
63% 
43% 54% 
70% 
32% 41% 
67% 
34% 
34% 
70% 
26% 
26% 
78% 
25% 
29% 
72% 
26% 
34% 
66% 
AND THE ROLE OF DATA 
AS A GAME CHANGER 
80% 
Marketers agree 
that mobile is a 
way to improve 
your career 
68% 
Marketers agree 
that mobile is the 
best way to 
transform your 
business model 
PURCHASE 
What type of data do 
they find important? 
What types of mobile 
tactics do they use? 
What is their 
immediate challenge? 
34% 30% 
5% 
13% 27% 
15% 23% 
10% 16% 
17% 16% 
$ 
Mobile Apps 
Social Media 
Mobile Video 
Paid Search 
Push alerts 
Mobile Audio 
Location targeting 
Mobile Coupons 
52% 71% 
72% 
48% 
56% 
77% 
37% 
45% 
89% 
48% 
53% 
66% 
26% 
38% 
66% 
26% 
34% 
69% 
24% 
29% 
74% 
19% 
23% 
77% 
MOBILE DATA 
PIONEER 
CONVINCED 
INDIFFERENT & TRYING 
HOW 
12% 
19% 
8% 
17% 
Source: Joint study conducted by the Mobile Marketing Association 
and Neustar among marketers (N= 400). Fieldwork was conducted 
in June 2013 by Research Now.

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How Mobile Transforms Businesses

  • 1. Marketers are convinced about the impact that mobile can have on their business and personal career. In their quest to stay ahead of the curve, they see data as a critical element and a source of sustainable competitive advantage in mobile. So they plan to invest more next year 61% Consultants & Strategy 67% Asset Creation 68% Mobile Media 61% Data + Analytics MOBILE TRANSFORMS BUSINESSES Marketers are convinced about mobile Marketers see mobile as a GAME CHANGER... D A T A C A N U N L E A S H Enhance the equity of my brands Generate new THE POWER OF MOBILE but not all marketers are prepared 76% Marketers agree that mobile is the closest you can get to consumer Marketers who agree that mobile an give them a competitive advantage in this area 72% Marketers agree that mobile is the best way to build ROI SIGNIFICANT & SUSTAINABLE SIGNIFICANT BUT NOT SUSTAINABLE 46% 19% 23% 11% leads Facilitate Transaction Improve Customer Service Increase loyalty retention Marketers follow three stages in their path to unleash the power of data in mobile Demographics Preferences Cross Platform Targeting Behavioral Targeting Real-time Location Lat/Long Mobile Subscription Services Mobile Device IDENTIFY DEVELOP TARGET 40% 32% 36% 34% 45% 23% 45% 30% 48% 26% SIGNIFICANT + SUSTAINABLE FUNNEL Significant but not Sustainable Small + Sustainable Small + Not Sustainable No advantages 2% Marketers who agree that data can give them an advantage in Mobile 33% MOBILE DATA PIONEER Marketers who are convinced about data being a competitive advantage and already have the right infrastructure 31% CONVINCED & TRYING Marketers who see data as a competitive advantage but don’t have the right data capabilities yet 36% INDIFFERENT Not convinced about mobile data as a competitive advantage the right customer for mobile the right creative + value proposition our customers with the right mobile assets OPTIMIZE creative in real-time MEASURE engagement with campaign 50% 69% 63% 43% 54% 70% 32% 41% 67% 34% 34% 70% 26% 26% 78% 25% 29% 72% 26% 34% 66% AND THE ROLE OF DATA AS A GAME CHANGER 80% Marketers agree that mobile is a way to improve your career 68% Marketers agree that mobile is the best way to transform your business model PURCHASE What type of data do they find important? What types of mobile tactics do they use? What is their immediate challenge? 34% 30% 5% 13% 27% 15% 23% 10% 16% 17% 16% $ Mobile Apps Social Media Mobile Video Paid Search Push alerts Mobile Audio Location targeting Mobile Coupons 52% 71% 72% 48% 56% 77% 37% 45% 89% 48% 53% 66% 26% 38% 66% 26% 34% 69% 24% 29% 74% 19% 23% 77% MOBILE DATA PIONEER CONVINCED INDIFFERENT & TRYING HOW 12% 19% 8% 17% Source: Joint study conducted by the Mobile Marketing Association and Neustar among marketers (N= 400). Fieldwork was conducted in June 2013 by Research Now.