Aloride.com - Singapore Motorbike Rental Introduction Specialities Singapore Motorbike Rental Founded since 2016 in the heart of Singapore - Orchard, we provide motorbike rental to every rider. Either you are a foreign expat, a new rider, or someone who wants to earn a living, we believe you should deserve an easy choice. Just SMS us for a quote, bring your license, then you can get your bike in less than 10 minutes. History Established in 2016. At AloRide, we offer lowest rates for motorbike rental on the market by leveraging automation and a lean business model. All bikes are commercially insured, highly maintained by our award-winning motorbike shop partner. Aloride - Like your own bike™

1. 1
ALORIDE - Singapore Motorcycle Rental
Introduction

2. 2
AloRide – Overview1
aloride.com
Rental Life Cycle - From a customer’s perspective

3. 3
AloRide – At a Glance2
aloride.com
● Founded in mid-2016 by Jan and Phil.
● Started with 1 bike in May 2016 when Phil tried to sell a Nouvo but a buyer asked for an
installment plan. Instead of selling it, Phil hand-wrote a rental contract.
● Now having a fleet of > 70 bikes: Gilera, CB400, Spark, X1R, Honda Wave, Nouvo, Vespa, …
Most are 2B class bikes.
● Core values:
○ Safety
○ Minimalist
○ Customer Centric
○ Agile
○ Automation
● Business model:
○ Buy then lease out
○ Referral/service broker

4. 4
AloRide – Competitive Advantages3
aloride.com
● Minimal operation cost
○ No office: No rent, no utilities, …
○ Offshore part-time customer support.
○ We know tech. We love automation. We are an online business.
● Aggressive planning
○ We don’t just buy and rent. We want to become a platform for
asset-holders to rent out their underutilized vehicles.
○ Facts and math-based decision making. Advanced analytics.
● Great time, great place
○ Industry 4.0 will disrupt a lot of jobs. More people will take food delivery
jobs in the next 5-10 years until drones/robots totally replace them.
○ Too much investments for food delivery platforms like UberEats.
○ Rising CoE in Singapore. People cannot afford a motorbike.
* CoE: Singapore bike has a Certificate of Entitlement that allows you to use it for 10 years, which costs ~7,100 SGD.
When that period ends, you can renew for 5 years (half price, non-renewable) or 10 years (full, renewable), or scrap it.

5. 5
AloRide – Job scopes4
aloride.com
1. Customer Support: Annie + Lai + Lin + Jan
a. Answer customers on marketing channels / hotline
b. Handle simple customer situations (bike breakdowns, exchanging)
c. Post Carousell ads (2-3 times per week) - Ngân
d. Payment reminding
2. Buying (find used motorbikes to buy, transfer ownership): Phil
3. Legal & Business Development
a. Handle LTA paperworks - Phil
b. Partnerships - Jan
4. Tech: Infrastructure & Automation: Phil
5. Bike collection/return: HKL + Phil / Jan
6. Finance: Phil
7. Running online/offline ads campaigns: Jan
8. Logistics: Moving bikes between HKL, Home, Shops: Vincent (HKL)
9. Bike repair & maintenance: HKL

6. 6
AloRide – Fun Facts5
aloride.com
1. We are the only women-majority transportation company in Singapore.
2. Highly educated: 2 PhD girls, 1 SMU Master girl, and 1 Computer Science guy.
3. Distributed team: 2 in Taiwan, 2 in Singapore, 1 in Vietnam. We have no office.
4. Environment friendly: Only 1-page-contract paper per customer. All other documents
are stored online.
5. Most of customer support/sale queries: from 9am-10pm.
Mean support time is at 2.30pm