1. Phoebe Eshak Attia
Mobile: 0128 4607841
Pheobe14583@hotmail.com
Pheobe14583@yahoo.com
12Farid Olly st .ELMaadi
Objective
Dear Sir,
I'm pleased to submit my CV for kind attention ,hopping my qualifications meets
your requirements for the current vacant position
Seeking a good job & a good position in a big company or in a big organization to
apply my personal skills in work and to be able to accomplish work on my own or
in Team.
Thank you for your time.
AREAS OF KNOWLEDGE & Skills
Dedicated and technically skilled business professional with a versatile administrative support skill
set developed through experience as an office manager, secretary, administrative assistant and office
clerk.
Excel in resolving employer challenges with innovative solutions, systems and process improvements
proven to increase efficiency, customer satisfaction and the bottom line.
Offer advanced computer skills in MS Office Suite and other applications/systems.
-Strong Personality with good communication.
Always ready to learn and study more.
Ready for heavy duties.
- Excellent communication and writing skills.
- Broad Mind. - Team Player. - Work under pressure.
- Able To Learn. - Self-motivated. - Able to work in a team.
- Very good Computer skills. - Has good communication skills.
- Accurate, hard worker, attentive to details, cooperative and team player.
- Highly organized, self-motivated. - Problem solver, has time management skills .
- Able to plan and prioritize work. - Secretarial duties. - Travel arrangements.
- Ability to stand up in front of 50-100 people and deliver a concise and understandable presentation.
-Typing speed. - Verbal skills.
- Administered all growing phases of an up-and-coming call center, creating policies and office
procedures. - Analysed workload and assigned staff accordingly.
- Analysed and improved departmental operations resulting in increased productivity.
- Assisted in development, implementation, and evaluation of conflict resolution program.

2. - Assisted in the development of voice mail system. -Administrative processes facilities
management. -Benchmarking operations manager. - Document management regulatory
reporting. -Budget administration policy and procedure. - change management production
schedule. - Crisis communications project planning. - Data analysis records management.
- Customer Development. - Database Administration - Multi-line Communication System.
- Quality Customer Care & Retention - Word/Data Processing. - Manage office operations
to ensure efficiency and productivity. - Manage petty cash. - Manage relations with clients,
suppliers and contractors - Order stock and office supplies. - Manage the induction of
new employees - Design Company forms including payroll advice and personal leave forms.
- Assist with the production of marketing collateral. - Data entry. – Dependable.
- Assist with recruitment: write job ads, cull applicants, interview candidates.
- Order office supplies. – Agendas. - Business operations.
- Calendar management. - Client correspondence. - Client meeting preparation.
- Customer service. - Detail oriented. – Diligent. - Document distribution.
- Document management. – Filing - Handling inquiries. - Procurement.
- Hard working. – Hiring. - Internet research. – Scheduling.
- Inventory control. -Mail handling. -Math skills. -Reliable.
- Meeting planning. - Microsoft Excel. -Microsoft Office Suite. –Transcribing.
- Microsoft PowerPoint. -Microsoft Word. –Minutes. - Team oriented.
- Multi-task. –Organized. -Phone skills. - Word processing.
- Report development. -Report preparation. -Routing communication.
Education & Special courses
BA Foreign Trade Division of Business Administration. Helwan University
- High School Secondary Diploma Asmaa High School, Cairo, EGYPT.
- English Language courses at Helwan University, Cairo, Egypt.
- Computer courses: Word, Excel, PowerPoint, Photo Shop, Internet
searching.
- Training course in ISO 9000 & ISO14000.
- Training course in Internal Audit ISO 9000 & ISO14000.
- Training course in Good Manufacturing Practices (GMP).
Personal Particulars
Date and Place of Birth : May 5th, 1983- Cairo, EGYPT.
Gender : Female.
Marital Status : Married.
Nationality : Egyptian.

3. Work Experience
EG Const One companies Wadi Degla Real Estate Development form Nov 2015 until now.
Management Asstant :
- Handling the secretarial work.
- Handling all incoming and outgoing correspondence.
- Writing all business letters.
- Filling all companies' documents.
- Follow-up and respond to all mails.
- Handling all incoming and outgoing calls and faxes.
- Handling data entry daily.
- Performing some checkups on submitted manuscripts (PDF file, manuscript type, and duplicate
or plagiarism cases)..
- Assuring that editorial policies re followed by all users.
- Coordinating with other departments (IT, HR, stores, purchases and accounts).
- The only person responsible for the work of purchasing and payment the stores of the Office of
Technical Engineering on SAB.
- The only person responsible Communication between the technical engineering office
management and senior management and benefits team.
A.H.M Medical Form Nov2012 to March 2013:
Office Manager CEO:
- Follow-up and respond to all mails.
- Handling all incoming and outgoing correspondence.
- Handling the secretarial work
- Handling all incoming and outgoing calls and faxes.
- Writing all business letters.
- Managing the timeframe of the editorial workflow at all stages.
- Sending reminders to author, reviewers, and editors following the editorial workflow.
- Managing the internal process of accepted manuscripts (handling materials provided, galley
proofs sent, checking invoices processed, and following-up payments.
- Managing the internal process of accepted manuscripts (handling materials provided, galley
proofs sent, checking invoices processed, and following-up payments.
New Hover for Manufacturing Aluminum &Plastic Tubes member of Linhardt Group From
Nov2009 to Nov2012 :
Office Manager Sales & Marketing Director:
- Handling the secretarial work of the manufacturing.
- Handling all incoming and outgoing correspondence.
- Writing all business letters.
- Filling all companies' documents.
- Follow-up and respond to all mails.

4. - Dealing with the contractors cooperating with the company.
- Handling all incoming and outgoing calls and faxes.
- Handling data entry daily.
- Reply and confirmation order for customers.
- Follow-up customer complaints.
- Follow-up customer satisfaction.
- Follow-up plan daily, weekly and monthly production.
- Follow-up boards of directors and OGM & EGM and work to coordinate the invitations and
records.
- Follow-up customs clearance and verification of procedures to end the import of raw
materials.
- Communicating with authors, editors, and reviewers and responding to inquiries.
- Performing some checkups on submitted manuscripts (PDF file, manuscript type, and
duplicate or plagiarism cases).
- Managing the timeframe of the editorial workflow at all stages.
- Assuring that editorial policies re followed by all users.
- Sending reminders to author, reviewers, and editors following the editorial workflow.
- Managing the internal process of accepted manuscripts (handling materials provided, galley
proofs sent, checking invoices processed, following-up payments).
- Following-up unpaid invoices.
- Coordinating with other departments (IT, Production, quality and FMD).
- Raise-up urgent and not ordinary cases to Publishing Editor.
Villa Raga's Conference Center 10th
of Ramadan city, Egypt
October 2008 to Nov2009
Building Manager
- Managing all matters related to the center
- Supervising the maintenance, the kitchen, the cleaning and the cafeteria teams.
- Issuing all the daily purchase orders.
- Handling the secretarial work of the center.
-
Osage Construction Mohandesseen - Cairo, Egypt
July 2007 to February 2008
Secretary to the Red Sea Resorts Project Manager
- Handling all incoming and outgoing correspondence.
- Writing all business letters.
- Filing all companies' documents.
- Dealing with the contractors cooperating with the company.
- Handling all incoming and outgoing calls and faxes.
- Making business dinner reservations.

5. Alfa –Plus, Dokki – Cairo, Egypt
January 2005 to December 2005
Office Manager:
-Managing and supervising the work of all the medical representatives working in different
cities.
- Preparing sales targets for each medical representative.
- Handing data entry daily.
- Booking conference halls to hold business trainings.
Language Skills: Arabic - Mother tongue.
English - V. Good.
Deutsch - Good.
References
Available upon request.

6. Alfa –Plus, Dokki – Cairo, Egypt
January 2005 to December 2005
Office Manager:
-Managing and supervising the work of all the medical representatives working in different
cities.
- Preparing sales targets for each medical representative.
- Handing data entry daily.
- Booking conference halls to hold business trainings.
Language Skills: Arabic - Mother tongue.
English - V. Good.
Deutsch - Good.
References
Available upon request.