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A Summer Training Project Report



                  A Summer Training Project
                                        On

                  Marketing Plan & Project Analysis

                                         At




         BHARAT PUMPS AND COMPRESSORS LIMITED
             (A Government Of India Undertaking)
                NAINI, ALLAHABAD – 211006
                        U.P. INDIA
Ph. 0532-2687412, 2687413; Fax. 0532-2687075             e-mail: bpclindia@sancharnet.in


                    Duration (10-06-2009 to 29-07-2009)

SUBMITTED TO:
Mr. R.B.Singh
Administrative Officer
Bharat Pumps And Compressors Ltd.
Naini, Allahabad
                                                              SUBMITTED BY:
                                                               Peush Prabhakar
                                                                         M.B.A.
                                                    Reg. No. – VT/168/M.B.A./09
                                                                     H.I.M.C.S.
                                                                Farah, Mathura
                                                                           U.P.
                                               e-mail: peush_prabhakar_2007@yahoo.co.in



                           Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S.             1
A Summer Training Project Report


                             CONTENTS



   •   INTRODUCTION
   •   ACKNOWLEDGEMENT
   •   PREFACE
   •   OVERVIEW
   •




                      Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S.   2
A Summer Training Project Report




                                 INTRODUCTION




        Bharat pumps & compressors ltd. Incorporated 1970 was established at Naini,
the Trans yamuna area of Allahabad with objective to design, manufacture and supply
of capital goods in the fluid handling field including provision of services connected
therewith.

       BPC which caters to the need of core sector of the economy such as oil
exploration, refineries, petrochemical, chemical and fertilizer, process industries
nuclear and thermal power plant had in its earlier phases entered into technical
collaboration with world renowned manufacturers of indigenously design and
manufacture heavy duty centrifugal and          reciprocating pumps, reciprocating
compressors and high pressure gas cylinders and other hi-tech oil filed equipments
such as cementing units, suckers rod pumps etc.

         In a very short span, the company absorbed the technology and established
itself as the world renowned manufactured of a wide range of hi-tech products. BPC
has supplied its products to the total satisfaction if the customers in almost all national
projects of companies like ONGC, OIL, BPCL, IOCL, HPC, RCF, Nuclear Power
Corporation, Deptt. Of Atomic Corporation, Deptt. Of Atomic Energy, IPCL etc.




                            Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S.               3
A Summer Training Project Report




                                       PREFACE




        I did my summer training in BHARAT PUMPS AND COMPRESSORS
LIMITED, Allahabad. I completed my summer training for 50 days. I got training in
the study of Marketing Plan and Product Analysis, Financial department is also being
considered .

        Hence I am presenting the training report of Marketing Plan and Product
Analysis. All the mistakes and problems had been carefully removed with the help of
all the managers.

       So I am thankful to all the managers of BPCL



                                                        Peush Prabhakar
                                                      MBA (IInd Semester)
                                               Hindustan Institute Of Management
                                                       And Computer Studies




                          Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S.           4
A Summer Training Project Report




                              ACKNOWLEDGEMENT




      After completing my IInd semester curriculum. I went for summer training for
6 weeks duration and it bears inspirit of several person.


       I have achieve this training in one of the most esteemed organisation of the
country BHARAT PUMPS AND COMPRESSORS LIMITED, NAINI,
ALLAHABAD for their kind permission to undertaken its study I am grateful to my
respected Mr. R.B.Singh (Training Administrative Officer). For there moral support
and encouragement throughout my project work.


        This list will go incomplete without the special reference of the contribution
and whole hearted support of manager’s and all other staff and department, which
truly reflect their deep insight into the project and the professional touch which is
their benchmark.


       I express my sincere thanks to Mr. Yashvardhan Nagayach incharge (training
n placement department) Hindustan Institute of Management & Computer Studies,
who gave me professional advice from time to time.




                           Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S.           5
A Summer Training Project Report




                                 BPCL-NAINI (An Overview)




LOCATION- NAINI
Naini is a satellite township of the city of allahabad, located on the banks of river yamuna and
developed into an industrial centre. Some other manufacturing organizations located in Naini are ITI,
TSL, AREVA, SAIL, etc.
About:
Bharat pump & compressor ltd.,, Naini , allahabad is a certified integrated management systems
company having ISO 9001:2000, ISO 14001:2004, OHSAS 118001:1999 Includes Environment,
occupational health & safety Management systems, with the objective to design, manufacture and
supply capital goods in the fluid handling field including provision of services connected therewith.


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A Summer Training Project Report


BPC caters to the need of core sector of the economy such as oil exploration and exploitation,
refineries, petro-chemical, chemicals and fertilizers, process industries and power plants and
indigenously designs and manufactures heavy duty centrifugal pumps, reciprocating pumps,
reciprocating compressors and high pressure seamless gas cylinders and other hi-tech oil field
equipments such as cementing units, sucker rod pumps etc.
BPC : VISION
  • To become an Indian MNC in the field of fluid handling, gas compression, gas storage
        equipment, services and project management.

BPC : MISSION
  • To provide quality products and services to core sector industries with special thrust on oil and
        natural gas, petro chemicals, refineries, nuclear and thermal power plants, fertilisers and
        public transport services complying to health and safety requirements.

BPC : OBJECTIVES
    •   To increase market share of their products and services.
    •   To maximise customer’s satisfaction by providing quality product and services within
        stipulated delivery.
    •   To increase the business of spares and rendering prompt after sales service including
        refurbishment.
    •   Achieve export turnover of 15% by 20009-10.

    BPC is the only company in Asia to manufacture a wide range of high tech products, heavy duty
pumps and compressors and high pressure seamless and welded gas cylinders, under one roof. Such
high valued hi-tech products are functioning to the total satisfaction of the customers with least
maintenance cost and optimum energy.
    BPC is the exclusive manufacturer in the country of carbonate and ammonia pumps for fertilizer
plants, mud pumps, cement pumping units and high pressure reciprocating gas compressors for the oil
and gas industry.
The company’s important clients to name a few are the following : ONGC, IOC, IPC, GAIL, IOL and
the Department of atomic energy.

CAPABILITIES:

    •   Such high valued hi-tech products are functioning to the total satisfaction of the customers
        with least maintenance cost and optimum energy conservation. BPC, the ISO 9001:2000,
        ISO 14001:2004, OHSAS 18001 :1999 Company, manufactures highly technically
        sophisticated and environmentally friendly products, equalling International Standards of
        quality and performance with the support of a most modern and sophisticated machining
        centre having latest CMC Machines, assembly, testing , heat treatment and fabrication
        workshops.

    •   Test facilities. The factory is equipped for full load testing of various parameter for complete
        product range up to 2000 KVA

    •   Quality Assurance. Quality Assurance Department ensures that the products-pumps and
        compressors meet the specifications of international codes such as API and are fully
        guaranteed for performance on the basis of proven and most updated designs. Gas cylinders
        are manufactured as per specifications of international standards such as DOT, BS, BIS, ISO
        etc. and usage approval from recognized national/international agencies.

COMPETENCY:

    •   Quality Assurance Programmes conform to International specifications and requirements.




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   •   Research and Development efforts are supported by test facilities for model testing in the
       centrifugal pumps, reciprocating pumps and compressors area and also carry out live testing
       of expendables etc.
   •
   •   Fully groomed Installation, Commissioning and Spare Parts Division renders Product
       Support, Technical Assistance and advice besides providing quick and effective after sales
       service
   •
   •   A strong Design Department has been established which houses Computer aided Design
       Centre. Highly qualified, trained, experienced and competent engineers are involved in
       application engineering, thermodynamic calculations, hydraulic calculations and systems
       design in the area of piping, instrumentation, electrical, operational control etc.
   •
   •   The company undertakes long term maintenance contract of the equipments installed and
       commissioned at customers' plants, with the objective to maximise their profits and minimise
       their risks.

                                          CLIENTS


   •   Oil & Natural Gas Commission.
   •   Indian Oil Corporation.
   •   Hindustan Petroleum Corporation.
   •   Fertilizer Corporation of India Ltd.
   •   Indian Farmers Fertilizer Corporation.
   •   Gas Authority of India Ltd.
   •   Indian Petro-Chemicals Ltd.
   •   Madras Refineries Ltd.
   •   Oil India Ltd.
   •   Bharat Petroleum Corporation.
   •   Engineers India Ltd.
   •   National Fertilizer Corporation.
   •   Indo Gulf Fertilizers Corporation.
   •   Indraprastha Gas Limited.
   •   Bongaigaon Refineries & Petro-
       Chemicals Ltd.
   •   Cochin Refineries Ltd.
   •   Tamil Nadu Petro-Chemicals Ltd.




                              Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S.                     8
A Summer Training Project Report




                                      PRODUCTS
                                                            Centrifugal Pumps
                                                  Pumps for Application in Power Plants.
                       Pumps and                 Reciprocating Piston and Plunger Pumps.
                      Compressors                            Cementing Units.
                                                        Sucker Rod Pumping Unit.
                                                        Reciprocating Compressors.


                    High Pressure Seamless Industrial Gas Cylinders.
                                  Welded Cylinders.
 Gas Cylinders
                    Cylinders in Cascade for Storage of Compressed
                                  Natural Gas (CNG)


                                   Range of Products

      Centrifugal Pumps           Maximum
                                                                  2500 KW
                                   Power
                                  Maximum
                                                                 140 kg/cm2
                                  Pressure
                                  Maximum
                                                                12,000 M3/Hr
                                  Capacity
                                   Fluids       Demineralised water, Sea water, Hydrocarbons,
                                  Handled       Neptha, LPG, Carbonate Solution, Boiler Feed
                                                Water, Benefield solution, Alkaline and Acidic
                                                    Solution, Ammonia liquor and slurry
     Reciprocating Pumps          Maximum
                                                                  1700 KW
                                   Power
                                  Maximum
                                                                  675 kg/cm2
                                  Pressure
                                  Maximum
                                                                  315 M3/Hr
                                  Capacity
                                   Fluids      Drilling Mud, Cementing Slurry, Crude Oil steam,
                                  Handled      Condensate, Heavy Water, Fatty Acids, Ammonia
                                                 Carbonate, Liquid Ammonia, Water Injection
                 Reciprocating Compressors
 Maximum Power                      25,000 KW
Maximum Pressure                    450 kg/cm2
Maximum Capacity                  70,000 NM3/Hr
 Fluids Handled      Air, Nitrogen, Oxygen, Carbon Di-Oxide,
                 Hydrocarbons, Ammonia, Synthesis Gas, Hydrogen
                               Sulphate, Coal Gas etc.




                           Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S.                        9
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                        GAS CYLINDERS
 Maximum Pressure                      400 kg/cm2
 Maximum Capacity                      110 Litres.
  Fluids Handled     Oxygen, Nitrogen, Hydrogen, Argon, Air, Helium,
                       Carbon Di-Oxide, Nitrous Oxide, Acetylene,
                      Ammonia, Chlorine, Freon, LPG, Compressed
                                   Natural Gas (CNG)



                    C.N.G.CYLINDER FOR VEHICLE USE
              WORKING PRESSURE: 200 BAR (204 Kg/cm2)
              TEST PRESSURE:       334 BAR (340Kg/cm2)
                    SPECIFICATION - IS: 7285-1988




  WATER      OUTER LENGHTH (L') (Approx) WEIGHT (APPROX)
CAPACITY IN DIA(D') in        in mm                in Kgs
  LITRES      mm       TYPE-'A'    TYPE-'B' TYPE-'A' TYPE-'B'
    22         232        730         735    33.00       34.50
    34         232       1045        1050    44.50       46.00
    35         232       1070        1075    46.00       47.50
    40         232       1200        1205    51.00       52.50
    45         232       1335        1340    56.00       57.50
    50         232       1465        1470    61.00       62.50
    30         267        716         725    36.00       38.70
    50         267       1115        1125    53.00       55.70
    55         267       1215        1225    58.00       60.70
    60         267       1315        1325    62.00       64.70
    65         267       1415        1425    66.00       68.70
    70         267       1515        1525    71.00       73.70




MANUFACTURING CAPABILITIES:

      •   Modern & sophisticated machine facilities having at least CNC machines, assembly, heat
          treatment and fabrication workshop.
      •
      •   In-house facilities of non destructive testing ultrasonic and chemical analysis, digital
          balancing machine, most modern boring and honing machines.
      •
      •   CNC machines for manufacturing of high pressure industrial gas and CNC cylinders.



                            Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 10
A Summer Training Project Report


         •
         •    Strong testing facilities for reciprocating compressors.
         •
         •    Sophisticated standard room and modern tool room.




                                   CUSTOMER SATISFACTION

                                                 In Time Delivery,
                                                    Installation
                                                 Commissioning of
                                                     Products



                        Common                                                    Long Term
                      Objective To                                                 Preventive
                     Maximise Profits                                             Maintenance
                      And Minimise                                               Contract - Low
                       Cost Of The                                                   Cost,
                        Customer                                                 Low Downtime


                       Just In Time                                                Continuous
                       Spare Parts                                                 And Rapid
                      Management-                                                 Technological
                      Low Downtime                                                Upgradation



                                         On The Job Training Programme
                                          For Customer Operational &
                                             Maintenance Personnel



RIGHT TO INFORMATION ACT, 2005:
          Right to information Act 2005(here-in-after called the act) provide for setting out the practical
regime of Right to information to secure access to information under the control of public authorities,
in order to promote transparency and accountability in the working of every public authority. Bharat
Pumps & Compressors Ltd., Naini, Allahabad - 211010(India) is a Public sector Enterprise.

POWER AND DUTIES OF OFFICER AND EMPLOYEES:

          BPCL is a manufacturing unit and a commercial organisation. Power and duties of the
officials are well defined.

DECISION MAKING PROCESS:

       The company is headed by Managing Director. Various functions of the organisation are
managed by product managers and departmental heads (listed below) who report to Managing Director.




                                 Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 11
A Summer Training Project Report


                                                       Pump compressor design
                                                                                       DGM(PDD)

                                                 Pump compressor
 Pumps and compressors Business unit CGM(W) production    technology                 DGM(DESIGN-
                                                                                       TECH)

                                                        Pump & compressor
                                                                                  DGM(PCM)
                                                          manufacturing
      Gas cylinder Business Unit                                DGM(GCD)
       Spares part Business Unit                                SM (SPCD)
           Marketing & EDP                                      GM (Mktg )
    Material management & stores                                 GM (MM)
  Quality Control & Quality Assurance                        DGM (QC & QA)
 Engineering co-ordination & R & D.                         DGM (PDD & R&D)
           Financial Services                          CGM (F S,ROs & CSR) & I/C- CS
 Human Development , Welfare & PEX                           GM (PEX & HD)
       Workshop services , Plant
                                                                GM (CS & PM)
        Maintenance and Safety

         As company in recent past was drowning so Government allotted some care takers for some
time so as to revive the company and make it a profitable venture, for that Government decided to set:

    •   E.I.L. – For Technology
    •   B.H.L. – For Management
    •   O.N.G.C. – For Funds.

NORMS FOR DISCHARGING FUNCTIONS:

    •   Conformance to systems ,procedures and Govt. guide-lines
    •   Efficiency and effectiveness in performance
    •   Good human relationship
    •   Integrity and fairness in all the matters
    •   Loyalty to company

RIGHT OF DISCHARGING FUNCTIONS:

BPCL has formulated the rules/guide-lines for conducting business in the company. Some major
guiding documents are listed below:

Articles and Memorandum of Association of the company

    •   Delegation of Powers
    •   Purchase Manual
    •   Works Manual
    •   Conduct, Discipline and Appeal rules
    •   Standing orders

Personnel policies and administrative orders
    • Right To Information Act, 2005
    • Power and Duties of Employees
    • Decision Making Process
    • Norms for Discharge of Functions



                                Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 12
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  • Rights of Discharging Functions
  • Statement of Documentation
  • Arrangements for Consultation
  • Committees for Directions / Guidelines
  • Directory of Company Employees
  • Monthly Remuneration
  • Information Facility for Public
  • Public Information Officers
  • Other Useful Information
STATEMENT OF THE CATEGORIES OF DOCUMENTATION:
       BPCL holds the commercial and technical documents regarding business operation of the
company and data related to its employees.

ARRANGEMENTS FOR CONSULTATION:
         BPCL has interfacing with various Govt. Departments and parliamentary committees.

COMMITTEES FOR DIRECTION/GUIDE-LINES:

        BPCL has constituted committees to oversee its operation & provide directions/guidelines.
The meetings of these committees are neither open to public nor the minutes are accessible to the
public.

DIRECTORY OF COMPANY EMPLOYEES:
         Details of all the employees are maintained by company.

MONTHLY REMUNERATION RECEIVED BY EACH OF THE COMPANY'S
   OFFICERS AND EMPLOYEES (as on 01.07.09) ARE AS BELOW:-
  Grade                    Designation                         Pay Scale (Rs.)         Strength
    E9                  Managing Director                     25750-650-30950             01
    E8                Chief General Manager                   20500-500-26500             02
    E7                   General Manager                      18500-450-23900             04
    E6               Deputy General Manager                   17500-400-22300             10
    E5                    Senior Manager                      16000-400-20800             19
    E4                       Manager                          14500-350-18700             24
    E3                   Deputy Manager                       13000-350-18250             77
    E2                    Senior Engineer                     10750-300-16750             23
    E1                       Engineer                         8600-250-14600              28
                                  Total Executives                                        188
    S3                  Assistant Engineer                    6400-180-10000              49
    S2                  Supervisor Grade-1                     6000-160-9200              00
    S1                      Chargeman                          5600-150-8600              09
                                 Total Supervisors                                        58
   W10                    Chief Foreman                       8600-250-14600              37
    W9                    Senior Foreman                      6400-180-10000              222



                               Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 13
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    W8                     Foreman(W)                           6000-160-9680              269
    W7                   Senior Technician                      5600-150-9350              143
    W6                          HSW                             5270-145-8895                49
    W5                        SKW-I                             4925-135-8300                26
    W4                        SKW-II                            4725-125-7850                22
    W3                       SKW-III                            4550-115-7425                12
    W2                          SSW                             4350-100-6850                12
    W1                          USW                             4150-90-6400                 18
                                Total Non-Executives                                       810
    GRAND TOTAL(Executives + Supervisors + Non Executives) =                              1056

INFORMATION FACILITY FOR PUBLIC:
          Nil. However company maintains a Library having technical books & specifications
for reference of employees

PUBLIC INFORMATION OFFICERS:
         Names, Designations and particulars of Public Information Officer.
         Mailing Address:
         Bharat Pumps & Compressors Ltd
         Naini, ALLAHABAD - 211010
         Fax : 0532 - 2687075
         E-mail : bpclindia@sancharnet.in


  Public Information Officers           Mr. M.Shahabuddin.            91-9935595359
                                          DGM (MKTG)
                                         Mr. Mohan Kumar              91-9935595377
                                           DGM (GCD)




  Senior Public Information              Mr. A.K. Mathur,            91-532-2687417
           Officer                       GM(Marketing)               91-9935595369


Public Grievance Redressal System:

A formal Complaint / Grievance handling procedure for all individuals except
 (i) Employees
(ii) Vendors &
(iii) Customers
                for whom a formal Grievance Redressal System already exists.

         A "Grievance" for the purpose of this Scheme would mean, a cause of distress felt on account
of being wronged, to form a reason for complaint, relating to any Individual / Group (other than those
not covered under the Scheme), arising out of any decision taken by BPCL in relation to that
Individual/Group.
A High-Powered Committee consisting of the following:
             i)       Head of Finance



                                Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 14
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              ii)      Head of P&A - Convenor
              iii)     Head of Department to which the Grievance is related,
decides on all the Grievances within 45 days of its receipt from the Personnel Grievance Officer(PGO)
and thereafter informs the aggrieved person about the decision of the Committee within 7 days
through the PGO. The decision given by the High-Powered Committee is final.

Grievances that will not be taken up include :
        • Anonymous complaints / Frivolous cases / others in respect of which inadequate
             supporting details are provided.
        • Cases involving decisions/policy matters in which the aggrieved has not been affected
             directly/indirectly.
        • Cases where quasi judicial procedures are prescribed for deciding matters or cases that
             are sub-judice.
        • A grievance which has already been disposed of by the High-Powered Committee.
        •    Complaints of corruption. These are to be lodged separately with the Chief Vigilance
             Officer.

Complaint should be registered to:
Mr. M. Shahabuddin
DGM (MKTG)
Bharat Pumps & Compressors Ltd.
Naini, Allahabad – 211010
E-Mail: ms@bharatpumps.co.in
Appellate Authority
Mr. A.K. Mathur
GM (Marketing)
Bharat Pumps & Compressors Ltd.
Naini, Allahabad – 211010
E-Mail: akmathur@bharatpumps.co.in



TENDER NOTIFICATION:




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A Summer Training Project Report


                                    Notification Date of Opening
 BPT No.         Description
                                       Date          of Bids
461-16720     NON-RETURN VALVE      13.06.2009     04.07.2009
 892-264
461-16510    FORGED BAR DIA 280X    15.06.2009     04.07.2009
 791-270
461-24020      VANE CELL PUMP       15.06.2009     29.06.2009
  19-271
461-16723     CONE. RED./ELBOW      15.06.2009     02.07.2009
 691-273
461-16752       SMART LEVEL         15.06.2009     02.07.2009
  79-274        TRANSMITTER
461-16771          SHIMSET          18.06.2009     29.06.2009
 343-277
461-16741       SET OF GASKET       19.06.2009     06.07.2009
 991-278
461-18020       MACHINING OF        19.06.2009     06.07.2009
 094-279       CONNECTING ROD
461-18020       MACHINING OF        19.06.2009     06.07.2009
 095-280       CONNECTING ROD
461-16771   FLEXIBLE RUBBER HOSE    20.06.2009     06.07.2009
  44-281            ASSLY
461-16790       SET OF GASKET       20.06.2009     04.07.2009
 391-282
461-16790       SET OF GASKET       20.06.2009     04.07.2009
 392-283
461-16790   COMPLETE MECHANICAL     20.06.2009     06.07.2009
 491-284           SEAL
461-16736   12 PAIR JUNCTION BOX    20.06.2009     09.07.2009
 291-285
461-16753   SMART DIFF. PRESSURE    20.06.2009     06.07.2009
 691-289           TEMP.
461-24020       INCREMENTAL         21.06.2009     06.07.2009
  28-291     SHAFTENCODER TYPE
461-16771 "O" RING ID 65.09 CHARD   21.06.2009     06.07.2009
 221-292
461-16715       HEX BOLT M14        21.06.2009     06.07.2009
 491-293
461-16753 SMART TEMP.TRANSMITTER 22.06.2009        09.07.2009
  79-294
461-16783    SEAL RING PAIR TYPE    22.06.2009     09.07.2009
 684-295
461-24010      ROTARY ENCODER       22.06.2009     13.07.2009
  16-296
461-26790      PRESSURE GAUGE       22.06.2009     09.07.2009
  69-297
461-16513          FLANGE           23.06.2009     09.07.2009


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                          BOARD OF DIRECTORS



         NAME          DESIGNATION        ADDRESS
                                                          PHONE            EMAIL ID
                                                            NO
                                         MANAGING
                                         DIRECTOR,,
                         MANAGING
                                        B.P.C.L. NAINI,    0532-     akjain@bharatpumps.co.in
     ABHAY KUMAR         DIRECTOR
                                        ALLAHABAD,        2687320
         JAIN                           211010, INDIA


                         DIRECTOR       B 510 PRAGITI
                                        VIHAR LODHI         011-         r.manohar@nic.in
      R. MANOHAR                         ROAD, NEW        23063707
                        (NOMINEE OF     DELHI-110003,
                       GOVT OF INDIA)       INDIA




                         DIRECTOR       690 ANNA SALAI    044-        prshriram@bhelpssr.co.in
       PALLESENA
                                          NANDANAM,     24343382
        RAJGOPAL
                        (NOMINEE OF         CHENNAI-
        SHRIRAM
                           BHEL)          600035, INDIA



                         DIRECTOR         ONGC TEL
                                          BHAWAN
     S. DHANDAPANI
                        (NOMINEE OF      DHERADUN –        0135-     sdhandapani53@yahoo.co.in
                           ONGC)           248003         2793754



                         DIRECTOR       7045, SECTOR-B,   011-          s.choubey@eil.co.in
                                          POCKET-10,,   26101458
         SHYAM
                                        VASANT KUNJ,
        CHOUBEY         (NOMINEE OF       NEW DELHI-
                            EIL)         110070, INDIA




HIGHLIGHT:

BPC marches ahead with turnover of Rs. 236.36 Crores (Growth 21.4% over last
 year) and Profit before tax of Rs. 26.88 Crores for the Financial Year 2008-09


                     TSX [TECHNOLOGY] DEPARTMENT



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Motto:

         To ensure the smooth flow of instruments to match that of material.

              Right M/C ~ Right Material ~ Right Tool ~ Right Job.

OBJECTIVES:

   •     To improve the quality of product.
   •     To increase the productivity.
   •     To reduce the cost.
   •     To optimize facilities and machine utilization.
   •     To enhance work culture, working conditions or environment.

5 M’s of Productivity:

   •     Money ~ Capital
   •     Man-Power ~ Workers(HR)
   •     Management ~ Planning
   •     Material ~ Direct / Indirect
   •     Methods ~ Technology

TECHNOLOGY FUNCTIONS:

   1. To plan and specify methods and procedures for achieving special requirements.

   2. Preparation of process sheets and procedures for specific processes and their qualification.

   3. Designing jigs and fixtures, templates, special tools and gauges and initiate for the
         manufacture or procurement.

   4.    Preparation of vendor process specifications for operations to be off-loaded.

   5.    to approve / amend / modify changes in the processes as per the requirements, if needed.

ORIGINATING DOCUMENTS FROM TSX

   1.    D.P.I. – For jigs and fixtures, thread rolls, gauges and special tools.

   2.    Drawings – For jigs and fixtures and special gauges.

   3.    Vendor process specifications – For operations to be off-loaded.

   4.    Process sheet (test estimates) – For manufacturing at fabrication and machine shop and
         assembly / testing.

   5.    Machine load chart – For annual production programme..
Process Sheet Contains:

   •     Sequence of operation.
   •     Work area / cost centre.
   •     Machine tools used
   •     Special tools requirements
   •     Relevant technical specifications
   •     Important inspection stages



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    •    Witnesses / hold points
    •    Acceptance criteria
    •    Identification and protection
    •    Specific process specifications
    •    Raw material supply conditions

Jigs / fixtures / special tools (gauges)

    1. Standard cutting tools

    2. Special / form tools

    3. Jigs / fixtures drill plates

    4. Flanges for hydro test

    5. Mandrill for DYN / STAT balancing.

Purpose Of Tooling:

    1.   paper machining – surface finish / tolerance

    2.   to obtain the form / profile

    3.   to hold the work – piece / tool

    4.   to guide the tool during machining

Manufacturing Processes:

    •    To define process control at various stages of manufacture to meet the specified requirements.

    •    Technology plans the manufacture processes in detail based on the drawing material
         specifications and quality plan as indicated in BM / drawing.

Special Processes:
These procedures are carried out by qualified professionals under controlled conditions following the
documented procedures.

Special processes qualifications:

    1. Results of these processes cannot be fully verified by subsequent testing.

    2. Production / QC to ensure that the procedure and the personnel are skilled.
    3.   Proper and regular record has to be maintained for every particular or attributes.

    4. Technology shall issue specifications or instructions for special process qualifications and
         maintenance of records.
                      IMS (INTEGRATED MANAGEMENT SYSTEM)


             IMS has world class standards through continuous improvements, research and
    developments. It comes under QMS (Quality Management System) and has been brought into
    application by API (American Petroleum Institute).


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Certifications:

    IMS has following three certifications:

    •    ISO: 14001

    •    ISO: 9001:2000

    •    OHSAS: 18001

Note:
         ~ ISO: 14001 (environmental) management system standards to allow for easy integration of
         management systems.

         ~ ISO: 9001 is related to design, development, production, installation, testing activities and
         is following amendments of year 2000.

         ~OHSAS: 18001 has been designed to be compatible with ISO: 9001 and looking after
         employee’s health working in and for the organisation.

         ~ ISO stands for International Organisation of Standards.

         ~ OHSAS stands for Occupational Health And Safety Assessment System.

APEX MANUAL:
         It covers the following features as per the IMS standards:

    1. Organisational Chart

    2. Departmental Procedures

    3. Controlled and Uncontrolled Documents

    4. Working Standards and Instructions

    5. Research and Developments

Note:
         ~ Business Quality = Product Quality + Product Service Quality


                      TQM (TOTAL QUALITY MANAGEMENT)

         An integrated organisational approach in delighting customers (both internal and external) by
meeting their expectations on a continuous basis through every one involved with the organisation
working on continuous improvement of products, services and processes along with proper problem
solving methodologies.




Core Values Of TQM:
S ~ Self Discipline




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P ~ Patience

O ~ Openness

R ~ Result

T ~ Trust

Essential Elements Of TQM:

    1.   Total employee involvement

    2.   Just in time / waste elimination

    3. Total quality control (TQC)

               1.   Total employee involvement:

                            SKILL                                                 ATTITUDE

                          a) Able                                                 a) Willing
                          b) Unable                                               b) Unwilling


         (TQP)Total Quality People

               •    Organisation is a tree(IMS)
               •    Organisational fruits(TQM)
               •    Organisational Stem(TQC)
               •    Organisational roots(TQP)
               •    Organisational resources(Cooperation, Communication and Commitment)

Note:
        Total Quality People i.e. HR are the most important and integral elements of any
Organisation.

               2.   Just in-time / Waste Elimination

                    Wastes are those hidden problems or defects within an organisation which result in
                    delay of production processes and also affect the cost of production. Hence, these
                    need to be detected and eliminated at the earliest in order to meet the need of the
                    customers just in-time.


                    Wastes may result due to any of the following Abnormalities within the organisation:

               a) Inadequate System                                    d) Sluggish Market
               b) High Defect Rate                                     e) Low Work Standards
               c) Improper Work Method




3W Movement (WAGE WAR on WASTE)

         Identify & Eliminate wastage arising from:

               •    Over producing


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             •    Time at hand

             •    Transporting

             •    Processing itself

             •    Unneeded motion

             •    Unnecessary stock at hand

             •    Producing defective goods

             •    Outdated instruments / machineries

             •    Insufficient scheduling / routine

             •    Congestive set-up / layout


TOTAL QUALITY CONTROL(TQC)
        It means controlling:
                     • Quality of work

                      •    Quality of service

                      •    Quality of process

                      •    Quality of people

                      •    Quality of system

                      •    Quality of objectives

                      •    Quality of information (verbal / non-verbal)

                      •    Quality of life




                             QUALITY CONTROL DEPARTMENT

         Quality Control Department has control on all feeder sections. It checks the quality of raw
material and finished products as per standard prescribed. The department can be categorised as:

             1.   Machine shop inspection                            5.   Chemical lab
                  and ultrasonic testing                             6.   Mechanical lab
             2.   Non destructive testing                            7.   Gas cylinder quality control
                  (NDT)                                                   department
             3.   Standard room                                      8.   Stores(QC)
             4.   Assembly testing

NDT (Non Destructive Testing):
        This section handles the following Tests:
            • Ultrasonic Test (UT)
            • Radiographic Test (RT)



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           • Magnetic Particle Test (MT)
           • Dye / Liquid Penetration Test (PT)
           • Eddy Current Test (ET)
           • Helium Leakage Test
        Above four tests are mostly used.

ULTRASONIC TEST:
                            This is the test for checking inside defect in the material. Sound of
frequency more than 20000 Hz (called Ultrasonic) is used for the test. A particular machine named
Ultrasonic Testing Machine is used for the purpose with different probes (viz normal probes, angle
probe of angle 30o, 45o, 60o, 75o).

RADIOGRAPHIC TEST:
                                This test is used for checking the internal defects of the material
specially welded joints. These tests are done by X-rays or Gamma rays.

TESTING FACILITIES IN RADDIOGRAPHIC LAB:

1)   X-Ray Radiography:

        a. X-Ray Machine:
                 Make: SEIFERT
                 Type: PARVORAMIC
                 Model: ERESCO 300/5 LRK
                 Capacity: 300 Kw, 5 mA

        b. X-Ray Machine:
                 Make: ANDREX
                 Type: UNIDIRECTIONL
                 Model: CMA-16
                 Capacity: 160 Kw, 5Ma
                 This is used for steel thickness upto 10mm.

2)   Gamma Ray Radiography:

        By IR – 192 Source (t ½ = 75 days)

        a. Tech – OPS Camera (Remote Operated)
                 Make: USA
                 Model: 660/664
                 Capacity: 100Ci
                 Working Capacity: 60Ci
                 Shielding Material: Uranium
        This is used for steel thickness 19mm to 75 mm.
        Along with test piece, pentameters are used for checking the standards of radiographs.
        Pentameters have two types:
                                   1. Wire Type
                                   2. Hole Type

FORMULAE USED:
% Sensitivity = Minimum Thickness of wire X 100/Material Thickness
% Sensitivity = 2/(visible Hole /27)
% Sensitivity should lie 1% to 3%
** Servameter ( Radiation detector ) : This is used for detecting every type of radiation.




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PRODUCT COLLABORATION

PRODUCT                       COLLABORATORS NAME               PERIOD
Centrifugal Pump              M/s Pumps Guinard France         March 72 to March 82
Nuclear                       M/s Pumps Guinard France         March 85 to December 95
Reciprocating Compressor      M/s Nuovo Pig none,              March 72 to March 82
Reciprocating Pumps           M/s USS Oil Well, USA            March 72 to March 82
Carhamete & Ammonia Pumps     M/s     Uraca     Pumpenfabrik   November 81 to November 91
                              Germany
Cementing Units               M/s B.J. Highes, USA             January 85 to January 95
Gas Cylinders                 M/s Showa Koatsu Kogyo Co.       March 72 to March 82
                              Ltd. Japan
Porous Mass                   M/s Yokohama Chemical Japan      March 72 to March 82
Porous Mass (Upgrade)         M/s Coyne Cylinder Co. Ltd.      July 85 to July 95
                              USA

                             BPCL BRANCH OFFICES

MUMBAI                                           E – Mail : bpcldel@vsnl.net

Bharat Pumps & Compressors Ltd.,                 DIBRUGARH
R&C Building, 4th floor,
Byculla Iron Works,                              Bharat Pumps & Compressors Ltd.,
Sir J.J. Road (Adjoining J.J. Hospital –         Rupam Building, Minal Nagar,
Byculla)                                         DIBRUGARH – 786 001
MUMBAI – 400 008                                 Tel. No. : 0373 – 2314324
Fax No. : 022 – 23750142                         E – Mail : vcjaindib@sancharnet.in
Tel. No. : 022 – 23716268 / 23774577
E – Mail : bpcmumbai@vsnl.net
                                                 CHENNAI

VADODARA                                         Bharat Pumps & Compressors Ltd.,
                                                 Gemni Parson Apartment,
Bharat Pumps & Compressors Ltd.,                 “E” Block, 3rd Floor,
4 Manasmurti Flats,                              No. 3 Anna Salai,
14 J.P. Nagar, Opp. G.E.B. Colony,               CHENNAI – 600 006
Old Paddara Road,                                Tel. / Fax No. : 044 – 28257107
VADODARA – 390 015                               E – Mail : bpcchennai@vsnl.net
Tel. No. : 0265 – 2336193
E – Mail : bharatpump@sancharnet.in
                                                 KOLKATA

NEW DELHI                                        Bharat Pumps & Compressors Ltd.,
                                                 Room No. 222,
Bharat Pumps & Compressors Ltd.,                 2nd Floor, Karnani Mansion,
C-115 Lajpat Nagar – 1,                          21 Park Street,
Behind Gulshan Properties,                       KOLKATA – 700 016
NEW DELHI – 110 026                              Tel. / Fax No. : 030 – 22269917
Tel. No. : 011 – 29815141                        E – Mail : bpckol@sancharnet.in




                        HUMAN RESOURCE DEVELOPMENT




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OUR MUSCLES IS OUR MANPOWER …………………….. AND IT SHOULD BE
GOOD.

          BPC is engaged in a wide range of activities, which are design, manufacture, assembling
testing, inspection, dispatch, after sales, commissioning of Pumps & Compressor and after sale service.

        A professional and progressive human resource development approach is what knits together
the BPC family together the BPC family of over 1200 employees.

         The policies and practices have been formulated with well structured programme with
objective of developing an organisation that will fulfil, comply with and adopt all the statutory
requirement of Govt. Of India in terms of identifying including, training and development of Indian
Nationals. Strive for total quality management through human resource development based on their
strength and the organisation.




                   CORPRATE PHILOSOPHY AND OBJECTIVES


THINK BIG AND GROW BIG

        Corporate Objectives:

             •   To increase the profitability through judicious productions.


             •   To maximise customer satisfaction through effective Redressal of customer queries
                 and complaints.

             •   To optimise the utilisation of available resources through comprehensive ERP
                 Techniques.



                          MANUFACTURING CAPABILITIES


EVEN PICASSO NEEDED A BRUSH AND A CANVAS

         And so does our committed force need an excellent and latest technology manufacturing
infrastructure.

Our manufacturing highlights are:

             •   Modern and sophisticated machine facilities having latest CNC machines, assembly
                 testing heat treatment and fabrication workshops.
             •   In-house facilities of non-destructive testing, ultrasonic and chemical analysis,
                 digital balance machines, most modern boring & honing machines.
             •   CNG machines for manufacturing of high-pressure industrial and CNG
                 cylinders.

             •   Strong testing facilities for reciprocating compressors.

             •   Sophisticated standard room and modern tool room.

                               MARKETING PHILOSOPHY


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WORK SMART INSTEAD OF WORKING HARD

Marketing Objectives:

             •   To become a market leader in design manufacturer, testing, supply, creation and
                 commissioning of pumps and compressors.

             •   To be a leader in design, manufacturer, testing and supply of centrifugal and
                 Reciprocating Pumps to Nuclear Power Projects Atomic Power Project.

             •   To develop export market for BPCL products through target based pricing of
                 products.

             •   To improve upon market share for BPCL Products through target based pricing of
                 products.

             •   To increase the order booking for spare parts for BPCL supplied equipment through
                 extensive overhauling and refurbishment activities for the equipment supplied
                 earlier.




                 ASSUMPTION ABOUT THE MARKETING PLAN

What is marketing plan:

         Marketing plan is systematic anticipation and analysis of future changes coupled with the
methodology for adapting to such changes. Methodology that will allow the industrial marketing
manager to capitalise on the changes in order to meet objective and goals of the company and to gain
an edge over competition.

          It take care of all the lapses of a marketing manager and also highlight the weakness of the
company that should be removed for meeting the ultimate objective of the company i.e. profitability
through customer satisfaction.


Need for Marketing Planning:

            The marketing planning seeks to ensure perpetuity growth and continued profitability to a
company through devising a suitable business portfolio and helping maintain a proper balance between
short and long range objectives. It augments the health and image of a company through proper
investment in business opportunities as well as in various resources. The absolute necessity of
marketing plan becomes more conspicuous in its absence than in its presence.

As without such a plan:

    a.   The marketing manager losses control over the future of the firm. He has no ability to react
         in a logical and well-reasoned manner.

    b. The manager inevitably ends up managing by crisis rather than by design.
    c.   The marketing manager is forced to remain on the defence with marketing decisions to
         counteract the well timed well offensive thrust of competition.




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    STRATEGIES / ACTION PLAN:

          •   BPCL have already initiated action for attainment of ISO 9000 certification.

          •   BPCL is already registered with process consultants and various exports houses. We
              are receiving enquiries from EEPC, Mohan Exports and PEC etc.

          •   BPCL has initiated action to become a member of international Trade Council. Exp.

          •   As agents are the main contacts with the ultimate customers, we are also looking for
              appointing some agents of repute in foreign countries.

          •   To participate in international trade fairs which are held in India & abroad.

          •   Contacting ultimate customers and mailing our product leaflet and brochures to them.

          •   Improve the level of customer satisfaction be mail questionnaires and personal
              discussion. Organising camps at various sites for a limited period listening to
              customer’s problems, resolving them and providing technical guidance.

          •   Presentation to customers / consultants before project sets date through audiovisual
              presentation slides / films.

          •   Tie ups with turnkey contractors.

          •   Scanning and circulation of tender notices advertised in newspapers, Government
              bulletin.


                                       TYPES OF PLANS

Mission

              The mission indicates primary beliefs and bedrock objectives, the central purpose of the
business. The mission indicates precise answers to certain basic.

        Questions:

                   •   What is our business?

                   •   What will our business be?

                   •   What should be our business?

                   •   Who is our customer?

                   •   What does he buy?

                   •   What does he expect from the product?

                   •   What does he look for when he buy our product?

                   •   Why should consumer citizen tolerate our existence? And so on.

       If you have correct answers to these questions you can define your mission or line of business
justifying its very survival.




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Objectives:

         Objectives are the aims and goals to be achieved by the enterprise. They point out where we
want to go what is our end or destination. They provide direction for the enterprise efforts. They
become the bench marks or standards for evaluation of efforts. The facilitate control. Planning is most
successful when it is based upon clear-cut, attainable and verifiable objectives or goals. Please note
that objectives prescribe ends, whereas strategy prescribed means to accomplish desirable ends.

Strategy:

        R. Anthony has defined strategic “the process to deciding on objectives of the organisation
on changes in these objectives and on the policies / strategies is a pattern of purposes and policies,
which are unique to the firm”.

          Strategies are action – oriented programmes in order to give the organisation a unified
direction towards achieving the company mission, objective and goals. Strategic decision is planned
course of action to achieve clearly objectives, in the face of limited resources, a changing environment
and intelligent completion. The word strategy has competitive implication. Strategies are planned
response to external changes e.g. changes in customer tastes and preferences, changes in production do
distribution, changes are based upon basic mission and objectives, resources to be delayed and
changing marking opportunities. Strategies can establish favourable relation between the firm and its
environment.

Policies:

         Policies are the principles and consequent rules of action of achieving specific organisation
objective or goal.

Procedure:

        Procedures are a series of functions or steps performed to achieve a specific task or
understanding.

Programmes:

         Programmes are a series of necessary activities and resources that are guided by the corporate
objectives, plans and strategies.

Project:

         A project is a scheme for investing resources, resources which can be analysed and evaluated
separately. It is a work plan.

Schedule:

          A schedule is a precise time table of a series of action. A vital part of a programme or project.

Budget:

         A budget is a document indicating amount of resources to be committed to a specific purposes
of an organisation. Sales budget, production budget, capital budget and so on.

Standards:

          A standard is a selected criterion against which actual results can be measured to evaluate
performance. A standard is an integral part of control. There are four standards: quantity, quality, time
and cost.




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Method:

         A method describes how each step of a procedure is to be performed. One best way is a
standard method.

Rule:

          A rule guides action but gives no discretion and demands strict obedience. Objectives indicate
our ends or destination, policies point out what is intended; programmes, procedures, etc. describe how
strategies and policies are being implemented. Standing plans ensure managerial efficiency, effective
control and co-ordination. Moving from policies to rules, the standing plans become increasingly
restrictive of management behaviour.




                              IMPORTANCE OF PLANNING

There are following importance of planning to Management of Business:

    •    Planning forces on the future direction, values and sense of purpose; basic objectives tell the
         direction of growth.

    •    Planning provides a unifying decision making framework and facilities integration of efforts.


    •    Planning helps to identify potential market opportunities and threats.


    •    Planning offers standards of performance for comparison and evaluation of actual
         performance.

    •    Planning enable the organisation to tune its business with environment and establish a
         profitable relationship with environment.

    •    Precise plan can achieve a correct balance among:

             o    Corporate resources
             o    Corporate effort and
             o    The market potential

    •    Planning assures effective management of change and thereby survival and growth of the
         enterprise. If there is anything constant, it is change. Change implies progress. Change is
         manageable only through conscious planning. For instance, planning can reveal future threats
         and uncertainties or probable changes in the national economy. Management can be prepared
         to face the change convert difficulty into opportunity and meet the challenge of change
         (resistance to change with reasonable success)

    •    We determine our goals, policies, procedures and time bound precise action plans in advance
         and all activities are well coordinated and directed along predetermined channels on the target
         markets. Hence there is no problem of confusion or chaos, no barriers of communication and
         no need to grope in the dark. Thus we have an orderly and smooth journey to arrive at our
         destination as per plan.




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                                           PRODUCTS

Gas Cylinder:

   •   High pressure seamless industrial cylinders.

Pumps & Compressors

   •   Centrifugal pumps

   •   Reciprocating piston and plunger pumps

   •   Reciprocating compressors carbonate and ammonia pumps

   •   Sucker rod pumping units

   •   Pumps for nuclear power station application.



                                   QUALITY ASSURANCE


            Backed up by metallurgical and other laboratories including standard and calibration
   room, the quality assurance programme confirm to international specification and requirements
   and aims at achieving excellence by integration quality development, quality maintenance and
   quality improvement effort of the various groups in the factory.

            Quality assurance department ensures that the products (pumps and compressors) meet
   the specifications of the international codes such as API and are fully guaranteed for performance
   on the basis of proven and most updated design Gas cylinders are manufactured as per
   specification of international standards as DOT, BS, BIS etc. and usage approval from recognised
   national/ international agencies.


                                        NEW HORIZONS
           BPCL is operating in hi-tech area and has established a reputation of products on which
   maintenance cost is least:

       •   In recent past the company has intensified its activity in a highly sophisticated and
           specialised filed of nuclear pumps manufacturing order have already been executed to
           supply emergency core cooling pumps, moderator pumps primary system feed pumps and
           shut down cooling water pumps, to the country’s atomic power projects BPC ids fully
           geared to design manufacture and supply these pumps to nuclear power plants in order to
           achieve the generating capacity of 10000 MW by turn of the century.


       •   To expand the product base organisation has undertaken manufacturing of canned motor
           pumps as a replacement of traditional moderator for nuclear power generation

       •   Pursuing the policy of the government to give more thrust to agriculture areas the
           company has planned to take up capacity irrigation pumps for manufacturing.

       •   Besides the company has achieved bread through to design and manufacture a high
           pressure air injection compressor for the in site combustion plants for the extraction of



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             high viscosity crude for ONGC’s pilot plant at Balol. The other two worth mentioning
             break through are PACOL service compressor and hydro service compressor for linear
             alkyl benzene (LAB) revamp project at IPCL, Baroda and recirculation compressor for
             Heavy Water Project at Tuticorin.

         Visualising the oil crunch in coming years and unavoidable dependence on alternate resources
of energy BPC is also planning to manufacture compressors and kits to be used on automobiles.

         A small package unit of high pressure low capacity compressors for starting aero jets and aero
engines has been planned for production to meet the demand of Indian Air Force respectively.


                              BROAD CUSTOMER PROFILE

    (1)      PRODUCT: centrifugal pump

    (A)      REFINERY AND PETROCHEMICAL

             •   Indian oil corporation ltd.
             •   Bharat petroleum corporation ltd
             •   Cochin refineries ltd.
             •   Indo Burma petroleum co ltd.
             •   Mangalore refinery & petrochemicals limited.
             •   Tamil Nadu Petri-product ltd, Bongaigaon.
             •   Reliance petroleum.
             •   Essar oil & refinery
             •   Haldia petrochemicals.

    (B)      FERTILIZERS

             •   Fertilizer corp. of India ltd.
             •   Hindustan fertilizer corp. ltd.
             •   Indian farmer’s corp. ltd.
             •   Nagarjuna fertilizer & chemicals lid, Hyderabad
             •   Gujarat Narmada valley fertilizers co. ltd., Baroda.
             •   Hindustan Lever ltd.
             •   Tata chemicals limited.
             •   National chemicals ltd.
             •   Indian explosive ltd., Kanpur
             •   Rashtriya chemicals& fertilizers ltd.
             •   Krishak bharti co-operative ltd., Hazaria
             •   Fact, cochin
             •   Bindal Agro
             •   Chambal fertilizers


    (C)      OILS & GAS

             •   Oil & natural gas corporation ltd.
             •   Gas authority of India ltd.
             •   Oil India ltd.

    (D)      THERMAL POWER

             •   National thermal power corp.
             •   Harduaganj thermal power station
             •   Captive power plant
             •   Namrup thermal power station


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          •       Neyveli lignite Corp. ltd.

   (E)    ATOMIC ENERGY

          •       atomic energy commission
          •       Nuclear power corp. ltd.
          •       Heavy water projects at : Talcher, Manu guru, Tuticorin.
          •       Bhabha atomic research centre.
          •       Indira Gandhi centre for atomic research


   (F)    OTHER INDUSTRIAL SECTOR

          •       National aluminium co, ltd.
          •       Steel authority lf India ltd, : Bokaro, Bhilai, Riurkela, Vizag
          •       Central coal fields led., Giddi
          •       Kerala news print & paper ltd.
          •       Bharat heavy plate & vessels ltd., Visakhapatnum.
          •       Rashtriya Ispat Nigam ltd., Vizag.
          •       Hindustan Zinc ltd. Vizag.

   (2)    PRODUCT: RECIPROCATING PUMPS:

   (A)    REFINERIES & PETROCHEMICALS

          •       India oil corp. ltd.
          •       Mangalore refinery & petrochemicals ltd.
          •       Madras refinery ltd., madras
          •       Indian petrochemicals ltd.

    (B)   FERTILIZERS

              •    Fertilizers corp. of India ltd.
              •    Hindustan fertilizers corp. of India ltd.
              •    National fertilizers ltd.
              •    Indian farmers fertilizers co-operative ltd.
              •    Fact-cochin
              •    Indian explosive ltd., Kanpur
              •    Krishak Bharti co-operative ltd., Hazira
              •    Rourkela steel plant Rourkela
              •    Indo- gulf fertilizers & chemical corp. ltd.
              •    Tata chemicals ltd. Bavaria

    (C)   OIL & GAS

          •       Oil & natural gas commission
          •       GAS authority of India ltd.
          •       Oil India ltd.

    (D)   OTHER INDUSTRIAL PROJECTS

          •       Coal India ltd.
          •       Steel authority of India ltd. Bokaro, Bhilai, Rourkela, Vizag




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                                            CONSULTANTS

 •    Engineers India ltd.

 •        Uhde India ltd.

 •        Kellogg international ltd.

 •        MECON

 •        Humphreys & Glasgow, Mumbai

 •        Project & development (I) ltd.

 •        Snamprogetti-Italy

 •        Tata consultancy ltd.

 •        DCPL, Calcutta

 •        Kinetic technology India ltd., Delhi



                                        PRODUCT ANALYSIS


(1)         PRODUCT: CENTRIFUGAL PUMPS


 RANGE                         :           Capacity up to 12000 m4/hr 7 pressure up to 140 kg./cm2 with power
                                         limited to 2500 KW.


 FLUID HANDLED                    :      Demineralised water, sea water, hydrocarbon, nitrogen, LPG. Carbonate
                                         solution; border feed water, Benefied solution, ammonia, Ligour & slurry.



 MAJOR COMPTITORS:

      *     KSB pumps ltd, Pune
      *     Kirloskar Ebara ltd. Pune
      *     Sulzer Pumps Pvt. Ltd. Mumbai
      *     Best & Compton Engg. Ltd. New Delhi
      *     Worthington Pumps, Calcutta

 FACTOR AFFACTING BUSINESS

      *     Prices
      *     Deliveries
      *     Adherence to customer’s requirements/ specialization
      *     After sales services & spare pates backup
      *     Government policies




                                      Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 33
A Summer Training Project Report



PRESENT MARKET SIZE                                          Rs. 500 Crores
SHARE IN CO. BUSINESS                                         45%
                                    SWOT ANALISIS

      STRENGTH           Good engineering capabilities.
                         Good design backed by reputed foreign pump manufacturer.
                         Good manufacturing & testing facilities.
                         Good performance of equipments already supplied.
                         Good quality & high degree of reliability.
                         Stable industrial relations.
      WEAKNESS           High material & manufacturing cost.
                         Delays in deliveries.
                         Lack of planning & scientific monitoring of jobs.
                         Lack of reliable vendors for casting and other bought outs.
                         Inadequate after sales services & delays in resolving customer’s problems.

                         Higher fixed costs & administrative expended.
                         Lack of aggressive marketing
                         Inadequate technology up gradation.
                         Poor liquidity position 7 market credibility.
                         Reference to BIFR.
  OPPORTUNITIES          Large investment planned in oil & gas, petrochemical’s refineries, power 7 chemical industries etc
                         during 8th plan period.

                         Growing demand for pumps in all the core sectors.
      THREATS            Entry of foreign suppliers due to recession in world markets.
                         Increase competition from Pvt. Sector cost and entry of more & more roreign cos. into main.

                         Markets resulting in cut – throat competition
                         Dependence on world bank, other agencies for funds resulting large – scale import of equipments.

                         Project consultants/process licensors imposing preference on Indian customers leading to imports.

                         Foreign cost quoting dumping prices.
                         Reduction in customers duties has made offers from overseas
                         Cos. More competitive in comparison to Indian counterparts.
                         Due to financial constraints customers going in for turnkey package with credit package
                         manufacturers/suppliers.
                         Our own ex-collaborators are now Competing us.
                         Ability of foreign cos. To quote very competitive price.



(2)   PRODUCTS: RECIPROCATING PUMPS


RANGE: Maximum pressure – 675 kg/cm2 maximum capacity – 315 m3/hr

LIQUID HANDLED: Drilling mode, cementing slurry, crud oil steam, condensate, heavy water, fatty
aid, ammonium carbonate, liquid ammonia, water injection.




                             Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 34
A Summer Training Project Report



MAJOR COMPETITORS:

    Plunger pumps       Ongersoll Rand Ahmedabad
                        Matriplex, Coimbatore
                        Goma Engg. Mumbai
                        Larsen & turbo ltd. Mumbai
      Mid pumps         Bhel, Hyderabad
      SRP units         Simplex, Bhilai
                        New standard engg. Mumbai
                        Greaves cotton & co. ltd. Ahmedabad
                        Naveen engg. New Delhi
    Cementing units     Tractors India ltd. Calcutta


FACTORS AFFECTING BUSINESS:

•        Prices
•        Deliveries
•        Technology
•        After sales services & spares parts back up
•        Govt. policy (e.g. hiring of chartered drilling rings)


PRESENT MARKET SIZE                      :                         Rs. 2200 lacks

SHARE IN CO. BUSINESS                    :                         40%


                                       Eliminating domestic bidders.
                                       Prices preference available earlier may be dropped in publ co.
                                       Increasing competition from pvt. Sector companies.


(3)       PRODUCT: RECIPROCATING COMPRESSORS


RANGE                            Maximum pressure -450 kg./cm2
                                 Maximum pressure -450 kg./cm2
                                 Maximum power – 25,000 Kw
GASES II ANDLED                  Air nitrogen, oxygen, hydrogen, carbon Di- oxide, hydrocarbons,
                                 ammonia, syntheses gas, hydrogen- sulphit coal gas etc.


MAJOR COMPTITORS:

•        Ingersoll rand, India/USA
•        Atlas copaco, India/Belgium
•        K.G. khosla, faridabad
•        Novo pig none, Italy
•        Worthington, USA
•        Kirlosker pneumatics, pune
•        Regal international, USA
•        Hitachi, japan
•        Cooper engineering USA




                                  Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 35
A Summer Training Project Report



FACTOR AFFECTING BUSINESS

•    Prices
•    Deliveries
•    Technology
•    After sales services & spare parts back up
•    Govt. policies


MARKET SHARE:
70%
PRESENT MARKER SIZE:                                                                 Rs. 160
SHARE IN CO. BUSINESS:


                                      SWOT ANALYSIS


STRENGTH               Good design backed up by reputed foreign pump manufacture

                       Good performance of equipment already supplied
                       Good quality & high degree of reliability
                       Good reference as more than 200 compressors gad been already supplied

WEAKNESS               High material & material manufacturing cost
                       delays in deliveries
                       Lack of sufficient design and engg. Expertise
                       Very low value addition.
                       Limited experience leading to lack of optimum selection.

                       Lack of planning & scientific monitoring of jobs.
                       Inadequate after sales services & delays in resolving customer’s problem

                       Lack of aggressive marketing
                       Lack to technology up gradation
                       Poor liquidity position & marker credibility
                       Reference to BIFR
                       Enhancement in no. of site problem.
OPPORTUNITIES          Very good requirement of compressors exist from GAIL, ONGC, IOCL,
                       IBP, Hudrocraker Projects Fertilizers & petrochemicals project large
                       investment envisages in these sector during 8th plan period.
THREATS                Entry if foreign suppliers due to recession in the world market.
                       Competition from ex-collaboration.
                       Dependence on the world – bank, other agencies of fune result in large scale
                       import equipments
                       Project consultants/process licensers imposing
                       preference on Indian
                       customer.
                       Foreign cos. Quoting dumping prices
                       Reduction in customer duties has made offer from
                       Overseas cos.
                       More competitive in comparison on Indian
                       Customer.
                       Due to financial constraints customers are going in for turnkey package of
                       credit package thus altogether




                             Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 36
A Summer Training Project Report




(4)    PRODUCT: GAS CYLINDERS

RANGE                             Maximum pressure 150 to 400 kg/cm2
GASES HANDELES                    O2, N2, H2, AIR, HE, CO2, N2O2, NH3, CL2, LPG, CNG.
LPG                               CPMPOSITION PROPANE & BUTANE
CNG                               COMPTESSED NATURAL GAS.
                                  COMPOSITION – HYDRA CARBON CONDODT OF 80 TO
                                  90% OF METHANE IN GAS FROM

MAJOR COMPETITORS:

•     Everest kanto cylinder ltd.
•     Maruti katsu cylinder pvt. Ltd.

MARKET SHATE                                 : 10 TO 15%
PRESENT MARKET SIZE                          : RS 150 CRORE
SHRE IN CO. BUSINESS                         : 10%


                                        SWOT ANALYSIS

STRENGTHS               Good design backed by reputes foreign pump manufacture

                        Good manufacture & testing facilities.
                        Good quality & high degree of reliability.
WEAKNESS                High material & manufacturing cost.
                        Lack of aggressive marketing.
OPPORTUNITIES           Requirement of gas cylinder exist from BPCL, ONGC, NTPC, NPCIL,
                        TELCO, BHEL & for Delhi Transpost (CNG) Gas cylinders.

THREATS                 Entry of foreign suppliers due to recession in the world market.


                        Project consltants.
                        Preference on Indian customers.

7 ‘C’ IN BPCL:


       1.   Concepts of what I want.
       2.   Concentration of what it takes.
       3.   Commitment to achieve and see it through.
       4.   consistency in what I do.
       5.   commitment of emotions.
       6.   Character of high quality.
       7.   capacity to enjoy it.

ONE ‘N’ IN BPCL:

                 NEVER EVER GIVE UP.
                 NO ONE HAS FAILED TILL HE HAS GIVEN UP.

                        These marketing offices carry out all the pre & order activities which
                 BPCL’s main office dose.
Promotion




                               Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 37
A Summer Training Project Report


        Although being a producer of industrial goods, promotional activities are not found necessary
        in BPCL. One more reason for this attitude is that BPCL is pioneer in this industry and its
        products are well known to its exiting potentia customers as of high quality.


Thus its promotional activities are confined to:

        Frequent participation in trade fairs and exhibition all over world by holding company BYNL.

•       Taking initiative through personal contacts.
•       Sending catalogues to potential customers.
•       Using consultants-main consultants are:
             1. engineers India ltd.



                                  ACCOUNTING POLICIES

FIXED ASSETS:

        1.   Capitalisation:

                  •    Land given by the government of Uttar Pradesh is valued notionally at value
                       shown in the records of land Acquisition officer, allahabad and the
                       corresponding amount credited to Capital Reserve Account.
                  •    Fixed Assets are valued at cost including allocation from expenditure during
                       construction wherever so applicable.
                  •    Capitalisation out of inter plant transfer is made at factory cost including excisse
                       duty.

        2.   Depreciation:

                  •    Depreciation on assets capitalised and put to use and / or sold / discarded during
                       the year is charged on monthly pro-rata basis.
                  •    Pattern and dies with fabricators, suppliers / contractors and in stock are
                       depreciated @11.31%.

VALUATION OF INVESTMENT:

        Investments are valued at cost.

VALUATION OF INVENTORY:

        Raw materials, components and stores and spares:
                                                                       The pricing of issues of raw
materials, components and stores and spares is done on periodical weighted average cost method.

        Loose tools:
                        Loose tools valuing Rs.500/- or above are depreciated @ 20% on written
down value and below Rs.500/- are charged off revenue.

        Work in progress:
                                     Work in progress of the products manufactured by the company
are valued at absorption cost or estimated realizable value whichever is lower jobs done internally for
use in capital works are valued at factory cost.

        Finished goods:
                                   Finished goods are valued at absorption cost or realisable value
whichever is lower. Finished goods manufactured against stock orders are valued at absorption cost.



                                 Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 38
A Summer Training Project Report



         Advance from customers:
                                                Advance from customers include those received with
letters of intent / sale contract and progressive payments received as per contracts during the tendency
of the order.


         Miscellaneous expenditure to the extent not written off or adjusted:

                   Deferred Revenue Expenditure:

                             Techs know how / application engineering charges:
                                                                               Deferred       revenue
expenditure of technical know-how fees / application engineering charges are charged off to profit and
loss account as per technical estimates.

                             Payment under V.R.S.
                                                          The ex-grated payment made by the company
under V.R.S. (Voluntary Retirement Scheme) is treated as deferred revenue expenditure to be charged
off to profit and loss account in five equal yearly instalments. However, the same is charged to profit
and loss account in full, in case of receipt of grant of equivalent amount from Govt. Of India.

         Income:

                   Sales:
                           The pumps and compressors, gas cylinders, shell forgings and other
products are billed at 100% sale value on dispatch and accounted for as sales.

                   Others:
                           Jobs executed including erection and other services and other revenues are
taken into account on actual on billing / accrual basis.

         Claims:

                   By The Company:
                                               Claims for the price escalation on sale contracts, export
incentives and other fiscal incentives etc. are accounted for on accrual basis.

                   Against The Company:
                                              Liability arising as a result of final assessment in respect
of custom duty, central excise, income tax, sales tax etc. is set up in the books during the year in which
final assessments are made and / or decided.
                                              Contingent liability is accounted for in the year in which
it becomes evidentially estimable and / or crystallised as payable.

         Research & Development expenditure:
                                                      Research & Development expenditure is charged
to profit and loss account in the year of incurrence. However, R&D expenditure on fixed assets is
treated in same way as other fixed assets of the company.

         Foreign Exchange:
                                    Liability for foreign currency loan and / or deferred credit
payments is realigned at the year’s end exchange rates. Any loss or gain arising thereon is charged to
profit and loss account.

         Provisions:

                   Gratuity:
                            The gratuity liability of the company has been taken into account based on
actuarial valuation got done through actuary, at the end of the year.



                                  Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 39
A Summer Training Project Report



                  Leave Encashment:
                                          The liability on account of leave encashment of the
company has been taken into account based on actuarial valuation got done through actuary, at the end
of the year.



                      WORKING OF MARKETING DEPARTMENT

         Energy is a sector which is vastly flourishing around the world as all the vehicles and
machineries some where or around requires oil. Various companies are indulged in oil business so as
to provide service and furnish their business. Companies indulged in oil business relates to:

                              -     Oil Exploration
                              -     Oil Refining

         The geological section of oil exploration companies search for oil in the block section. For
this purpose they require certain equipments for which they send an enquiry and pass the tender for the
same.
         Also oil refining companies while refining oil to extract different forms of oil from crude oil
being provided by Oil Exploration Company, require certain equipment for which they also send an
enquiry and pass the tender for the same. Some of their requiring equipments are manufactured at
BPC, such as Reciprocating pumps, Centrifugal Pumps, Reciprocating Compressors, etc.
         Enquiry is of two types:
                              - Budgetary
                              - Firm
         In Budgetary enquiry the budget is estimated as to what is the competitive price and what is
the price company can bear and how can company can add a new feature into the product to create its
USP and still making it competitive in its market.
         In firm enquiry the enquiry of firms are made that which are the companies who can provide
the equipments meeting the standards, lower price(L1) and other required specifications

         TENDER:
                            A tender is a list of required materials in a specific format as intended by
the desired party. After the firm / company enquiry is being made by the company the tender is being
raised or opened so as to invite those companies capable of meeting the specifications required by the
company.
         TYPES OF TENDER:

                              -     Global
                              -     National
                              -     Limited
                              -     Single
Note:
                  •    BPC generally uses limited tender.

         PARTS OF ENQUIRY:

                  •    Commercial:
                                               In this commercial terms are decided with the company

                  •    Technical:
                                               In this technical terms are decided with the company.

        If all the terms are agreed between parties then supplier is being sent a letter of intent (L.O.I.).
Then for furnishing the objective the company distributes the sale order with help of marketing
department to all sections or department of company for furnishing their orders.




                                  Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 40
A Summer Training Project Report



                  WORKING OF PRODUCTION PLANNING (PEX)

         In production planning the decision is taken on what would be the procedure for preparing the
product and what would be the methods to be implemented on product layout is being prepared with
the help of list of specifications desired in the order placed by the customer.
         All the production planning is being made so as to what process is to be performed at what
time period with specific time intervals.
         Also production techniques are specified, so as to which production technique to be
implemented at what time. So that it can help product developed in a manner to meet out every
possible standard and international standards at the same time.


                        WORKING OF DESIGN DEPARTMENT
         In design department the product’s design is being stipulated in the process. Design
department sends the list of items to production planning department and they send it to store to check
whether items exist or not from the list of items provided. If not they are being sent to purchase
department and from their again tender is being raised.
         The vital decision product is being taken by design so as to decide whether company would
be able to produce or manufacture the product with the specifications as desired by the customer or
not.


               WORKING OF QUALITY CONTROL DEPARTMENT

          The quality control department is a very vital department for BPC as BPC is a company
engaged in producing equipments used in energy or power sector, where products are large in size and
bulky and also they require huge amount of investment, so quality is the most basic and unavoidable
segment.
          The quality control department first inspects the quality control department checks the sample
of materials from supplier and if they pass it, then only the purchase is made.
          Then again when product is produced then also quality check is made so as to satisfy the
company as well as the customer since product also carries company’s stakes or goodwill. Various
tests are performed in quality check they are:

         HYDRO TEST:
                           To see or check whether material can bear the pressure

         METAL TEST:
                           To check the metal used is of good quality or not.


                      WORKING OF ASSEMBLY DEPARTMENT
         After all the quality check is being done and material is purchased the production starts in
various stages; as products are bulky so various parts of the product is manufactured separately.
         After it is being manufactured, there assembling takes place. And the product is assembled
tested and finalised.
         After that inspection is done by an inspector i.e. a third party generally theey are member of a
statutory body, if product meets the desired standard a Letter Of Award( L.O.A.) is being issued by the
inspector. And he provides a release note after getting it packing is done and product is being
delivered.

Important Terms:

                  •   Bank Guarantee:




                                 Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 41
A Summer Training Project Report


                                               If any supplier is contingent in supplying the product then
                  bank pays the loss.

                  •   Performance Security:
                                               If supplier fails to provide proper service then the bank
                  pays back the customer.

                  •   Liquidated Damages:
                                              If delivery is late on part of customer of payment then he
                  is liable to pay back the supplier the compensation and instead if supplier delays the
                  delivery of the product at a given time then customer is liable to receive the
                  compensation from supplier leading to deduction in product’s price.

                  •   Deemed Order:
                                              It is if Indian suppliers get excise free from government in
                  their product’s delivery with foreign parties so as to increase exports.


WORKING OF PURCHASE DEPARTMENT (M.P.X.)
         The functioning of purchase department initiates from issuing of indent or requirement slip, in
the organisation the purchase is made of:

                  •   Production Items:

                             -    Metallic
                             -    Non Metallic

                                       It includes raw materials, semi finished goods prepared by
                             casting, finished product

                  •   Non Production Items:

                             -    Non Consumables
                             -    Consumables

                                        It includes office stationeries, electricity etc.

         If indent budget is below 8 lacks then tender committee B takes decision regarding purchase
of items, it includes managers in the purchase department.
         If indent budget is above 8 lacks then tender committee A takes decision regarding purchase
of items, it includes chiefs of marketing department.

         Some of the items that are purchased are such as face milling cutters, cooling systems, oil
seal, moulds, wax seals, rubber materials, connectors for tube fittings etc.
         Normally enquiry for intent preparation takes 21 days otherwise if urgent according to the
requirement.


                         WORKING OF SALES DEPARTMENT

STEPS TO PROCESS A SALES ORDER

         1.    Receipt of sales order from our marketing department and spare parts and component
               division (SPCD) (SB).

         2.    Open a file corresponding to the sale order simultaneously control that file in file
               control that file in file control register by sale order no.



                                 Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 42
A Summer Training Project Report



         3.    After receiving the packing list from packing department. We are sending this packing
               list after valuation to the market in the case of main product (RP, CP, & RC) and SPCD
               in the case of spares of above main product for the rechecking of valuation.

         4.    After rechecking the valuation of above packing list, the packing list is sent to the
               excise cell of our department for the calculation of excise duty.

         5.    Preparing excise invoice in five copies for clearing the material from factory gate, after
               getting packing list from excise cell.

         6.    Sending this excise invoice to store department for dispatch of material and after
               dispatching the material they send us dispatch documents (GR, Challan, Invoice Cum
               Delivery Note first copy i.e. original for buyer.)

         7.    After getting dispatch documents we are preparing commercial invoice in ten copies
               with six forwarding :

                                1.     3 copy for customer
                                2.     2 for marketing department
                                3.     1 for branch
                                4.     2 for office record
                                5.     1 for master record
                                6.     1 for consignee

         8.    After making final commercial invoice we send it our marketing department as well as
               SPCD for taking actions to realise the payment.

STEPS TO RECORD COLLECTION AGAINST SALE ORDER

         We are getting payment from our customers in following manner:

    1. Received directly from the customers in our bank account through EFT (Electronic Fund
         Transfer) or by way of CH / DD or

    2. Payment collected by our branches and deposited in bank account of BPCL, Naini or bank
         account of that branch also

    3.   If collection made by the bank in the case bank directly credited our account through EFT

        In all the above cases we are preparing BCV (Bank Credit Voucher) for making book
adjustment for payment receive in head office, or received in the nature of Ch / DD and EFT in Naini
Branch after receiving collection advice from our MKTG. department.

         We are preparing JV (Journal Voucher) for payment collected and deposited in Bank account
of branches after receiving collection advice.

         We are controlling collection advices in collection register and after controlling the collection
we are entering the collection details in to the computer for maintaining the debtor’s realisation and for
management reporting as and when required.
Our Products

    1.   Reciprocating Pump (RP) & Spares.
    2.   Centrifugal Pump (CP) & Spares.
    3.   Reciprocating Compressors (RC) & Spares.
    4.   Gas Cylinder (GC)


                                 Working Of Sales Tax Section


                                 Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 43
A Summer Training Project Report




         Sales tax is a statutory due which is collected from the customers and paid to the government
on sales made by the company during financial year.

         The sales tax section is an integral part of sales section.

Types of Sales Tax:

    1.   Central Sales Tax (CST) charged @ 2% against form “C” and 4% if form “C” is not collected
         from the customers.

    2. Value Added Tax (VAT) charged flat @ 4% without any form for any type of goods sold
         whether it is RP, CP, RC or GC.

Deposit Of Tax:

         The tax collected as above is to be deposited to thee government account as follows:

    1. CST / VAT – Upto every 20th of the following next month if 20th is a holiday then the day
         before the 20th. But for the month of march we have to deposit the tax for the period of 1 st
         march to 0th march on 25th march and for the period from 21st to 31st march, the tax is to be
         paid as usual on 20th of following month i.e. April.

    2.   Interest @ 14% per annum will be charged if the sales tax not deposited in the stipulated time
         as mentioned above.

    3.   The tax is to be deposited on due date without fail ass mentioned above irrespective of
         whether the same is collected from our customers or not.

Filing Of Return:

         We are required to file the Sales Tax Return within the 20th of every next month in the
prescribed Form No. 24 with annexure ‘A’ & ‘B’ as per the VAT Rules 2008.

Forms required to be produced under CST:

    1.   ‘C’ – For any central sale.

    2.   ‘E’ – For transit sales, required to be produced when the goods dispatched to the other site of
         the party.

    3.   ‘F’ – for the transfer of the stock from H.O. to the other branches of the company.

    4.   ‘H’ – Used in the course of export.


List Of Benefits provided by BPC to its Employees:

•   Medical Benefits:

                  Medical benefits are provided on salary of employee over 10000 and gets 95% basic
DA and Personal Insurance to the salary under 10000. At the of year undertaking is taken from
employees getting medical benefits. If medical treatment is taken then receipt from doctor is submitted
to Personal Department and then Personal Department gives details to finance and further actions are
taken under Central Government Health Scheme. Company attach with some hospitals and prepare a
treatment procedure tariff which is a standard for treatment of employees in the process of curing
diseases such as Saraswati Heart Care and Research Centre. 60 years is the age limit for retirement of
employees from the BPC.


                                  Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 44
Summer Training Project Report On BPC Ltd.
Summer Training Project Report On BPC Ltd.
Summer Training Project Report On BPC Ltd.
Summer Training Project Report On BPC Ltd.
Summer Training Project Report On BPC Ltd.
Summer Training Project Report On BPC Ltd.
Summer Training Project Report On BPC Ltd.
Summer Training Project Report On BPC Ltd.
Summer Training Project Report On BPC Ltd.
Summer Training Project Report On BPC Ltd.
Summer Training Project Report On BPC Ltd.
Summer Training Project Report On BPC Ltd.
Summer Training Project Report On BPC Ltd.
Summer Training Project Report On BPC Ltd.
Summer Training Project Report On BPC Ltd.

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Summer Training Project Report On BPC Ltd.

  • 1. A Summer Training Project Report A Summer Training Project On Marketing Plan & Project Analysis At BHARAT PUMPS AND COMPRESSORS LIMITED (A Government Of India Undertaking) NAINI, ALLAHABAD – 211006 U.P. INDIA Ph. 0532-2687412, 2687413; Fax. 0532-2687075 e-mail: bpclindia@sancharnet.in Duration (10-06-2009 to 29-07-2009) SUBMITTED TO: Mr. R.B.Singh Administrative Officer Bharat Pumps And Compressors Ltd. Naini, Allahabad SUBMITTED BY: Peush Prabhakar M.B.A. Reg. No. – VT/168/M.B.A./09 H.I.M.C.S. Farah, Mathura U.P. e-mail: peush_prabhakar_2007@yahoo.co.in Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 1
  • 2. A Summer Training Project Report CONTENTS • INTRODUCTION • ACKNOWLEDGEMENT • PREFACE • OVERVIEW • Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 2
  • 3. A Summer Training Project Report INTRODUCTION Bharat pumps & compressors ltd. Incorporated 1970 was established at Naini, the Trans yamuna area of Allahabad with objective to design, manufacture and supply of capital goods in the fluid handling field including provision of services connected therewith. BPC which caters to the need of core sector of the economy such as oil exploration, refineries, petrochemical, chemical and fertilizer, process industries nuclear and thermal power plant had in its earlier phases entered into technical collaboration with world renowned manufacturers of indigenously design and manufacture heavy duty centrifugal and reciprocating pumps, reciprocating compressors and high pressure gas cylinders and other hi-tech oil filed equipments such as cementing units, suckers rod pumps etc. In a very short span, the company absorbed the technology and established itself as the world renowned manufactured of a wide range of hi-tech products. BPC has supplied its products to the total satisfaction if the customers in almost all national projects of companies like ONGC, OIL, BPCL, IOCL, HPC, RCF, Nuclear Power Corporation, Deptt. Of Atomic Corporation, Deptt. Of Atomic Energy, IPCL etc. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 3
  • 4. A Summer Training Project Report PREFACE I did my summer training in BHARAT PUMPS AND COMPRESSORS LIMITED, Allahabad. I completed my summer training for 50 days. I got training in the study of Marketing Plan and Product Analysis, Financial department is also being considered . Hence I am presenting the training report of Marketing Plan and Product Analysis. All the mistakes and problems had been carefully removed with the help of all the managers. So I am thankful to all the managers of BPCL Peush Prabhakar MBA (IInd Semester) Hindustan Institute Of Management And Computer Studies Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 4
  • 5. A Summer Training Project Report ACKNOWLEDGEMENT After completing my IInd semester curriculum. I went for summer training for 6 weeks duration and it bears inspirit of several person. I have achieve this training in one of the most esteemed organisation of the country BHARAT PUMPS AND COMPRESSORS LIMITED, NAINI, ALLAHABAD for their kind permission to undertaken its study I am grateful to my respected Mr. R.B.Singh (Training Administrative Officer). For there moral support and encouragement throughout my project work. This list will go incomplete without the special reference of the contribution and whole hearted support of manager’s and all other staff and department, which truly reflect their deep insight into the project and the professional touch which is their benchmark. I express my sincere thanks to Mr. Yashvardhan Nagayach incharge (training n placement department) Hindustan Institute of Management & Computer Studies, who gave me professional advice from time to time. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 5
  • 6. A Summer Training Project Report BPCL-NAINI (An Overview) LOCATION- NAINI Naini is a satellite township of the city of allahabad, located on the banks of river yamuna and developed into an industrial centre. Some other manufacturing organizations located in Naini are ITI, TSL, AREVA, SAIL, etc. About: Bharat pump & compressor ltd.,, Naini , allahabad is a certified integrated management systems company having ISO 9001:2000, ISO 14001:2004, OHSAS 118001:1999 Includes Environment, occupational health & safety Management systems, with the objective to design, manufacture and supply capital goods in the fluid handling field including provision of services connected therewith. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 6
  • 7. A Summer Training Project Report BPC caters to the need of core sector of the economy such as oil exploration and exploitation, refineries, petro-chemical, chemicals and fertilizers, process industries and power plants and indigenously designs and manufactures heavy duty centrifugal pumps, reciprocating pumps, reciprocating compressors and high pressure seamless gas cylinders and other hi-tech oil field equipments such as cementing units, sucker rod pumps etc. BPC : VISION • To become an Indian MNC in the field of fluid handling, gas compression, gas storage equipment, services and project management. BPC : MISSION • To provide quality products and services to core sector industries with special thrust on oil and natural gas, petro chemicals, refineries, nuclear and thermal power plants, fertilisers and public transport services complying to health and safety requirements. BPC : OBJECTIVES • To increase market share of their products and services. • To maximise customer’s satisfaction by providing quality product and services within stipulated delivery. • To increase the business of spares and rendering prompt after sales service including refurbishment. • Achieve export turnover of 15% by 20009-10. BPC is the only company in Asia to manufacture a wide range of high tech products, heavy duty pumps and compressors and high pressure seamless and welded gas cylinders, under one roof. Such high valued hi-tech products are functioning to the total satisfaction of the customers with least maintenance cost and optimum energy. BPC is the exclusive manufacturer in the country of carbonate and ammonia pumps for fertilizer plants, mud pumps, cement pumping units and high pressure reciprocating gas compressors for the oil and gas industry. The company’s important clients to name a few are the following : ONGC, IOC, IPC, GAIL, IOL and the Department of atomic energy. CAPABILITIES: • Such high valued hi-tech products are functioning to the total satisfaction of the customers with least maintenance cost and optimum energy conservation. BPC, the ISO 9001:2000, ISO 14001:2004, OHSAS 18001 :1999 Company, manufactures highly technically sophisticated and environmentally friendly products, equalling International Standards of quality and performance with the support of a most modern and sophisticated machining centre having latest CMC Machines, assembly, testing , heat treatment and fabrication workshops. • Test facilities. The factory is equipped for full load testing of various parameter for complete product range up to 2000 KVA • Quality Assurance. Quality Assurance Department ensures that the products-pumps and compressors meet the specifications of international codes such as API and are fully guaranteed for performance on the basis of proven and most updated designs. Gas cylinders are manufactured as per specifications of international standards such as DOT, BS, BIS, ISO etc. and usage approval from recognized national/international agencies. COMPETENCY: • Quality Assurance Programmes conform to International specifications and requirements. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 7
  • 8. A Summer Training Project Report • Research and Development efforts are supported by test facilities for model testing in the centrifugal pumps, reciprocating pumps and compressors area and also carry out live testing of expendables etc. • • Fully groomed Installation, Commissioning and Spare Parts Division renders Product Support, Technical Assistance and advice besides providing quick and effective after sales service • • A strong Design Department has been established which houses Computer aided Design Centre. Highly qualified, trained, experienced and competent engineers are involved in application engineering, thermodynamic calculations, hydraulic calculations and systems design in the area of piping, instrumentation, electrical, operational control etc. • • The company undertakes long term maintenance contract of the equipments installed and commissioned at customers' plants, with the objective to maximise their profits and minimise their risks. CLIENTS • Oil & Natural Gas Commission. • Indian Oil Corporation. • Hindustan Petroleum Corporation. • Fertilizer Corporation of India Ltd. • Indian Farmers Fertilizer Corporation. • Gas Authority of India Ltd. • Indian Petro-Chemicals Ltd. • Madras Refineries Ltd. • Oil India Ltd. • Bharat Petroleum Corporation. • Engineers India Ltd. • National Fertilizer Corporation. • Indo Gulf Fertilizers Corporation. • Indraprastha Gas Limited. • Bongaigaon Refineries & Petro- Chemicals Ltd. • Cochin Refineries Ltd. • Tamil Nadu Petro-Chemicals Ltd. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 8
  • 9. A Summer Training Project Report PRODUCTS Centrifugal Pumps Pumps for Application in Power Plants. Pumps and Reciprocating Piston and Plunger Pumps. Compressors Cementing Units. Sucker Rod Pumping Unit. Reciprocating Compressors. High Pressure Seamless Industrial Gas Cylinders. Welded Cylinders. Gas Cylinders Cylinders in Cascade for Storage of Compressed Natural Gas (CNG) Range of Products Centrifugal Pumps Maximum 2500 KW Power Maximum 140 kg/cm2 Pressure Maximum 12,000 M3/Hr Capacity Fluids Demineralised water, Sea water, Hydrocarbons, Handled Neptha, LPG, Carbonate Solution, Boiler Feed Water, Benefield solution, Alkaline and Acidic Solution, Ammonia liquor and slurry Reciprocating Pumps Maximum 1700 KW Power Maximum 675 kg/cm2 Pressure Maximum 315 M3/Hr Capacity Fluids Drilling Mud, Cementing Slurry, Crude Oil steam, Handled Condensate, Heavy Water, Fatty Acids, Ammonia Carbonate, Liquid Ammonia, Water Injection Reciprocating Compressors Maximum Power 25,000 KW Maximum Pressure 450 kg/cm2 Maximum Capacity 70,000 NM3/Hr Fluids Handled Air, Nitrogen, Oxygen, Carbon Di-Oxide, Hydrocarbons, Ammonia, Synthesis Gas, Hydrogen Sulphate, Coal Gas etc. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 9
  • 10. A Summer Training Project Report GAS CYLINDERS Maximum Pressure 400 kg/cm2 Maximum Capacity 110 Litres. Fluids Handled Oxygen, Nitrogen, Hydrogen, Argon, Air, Helium, Carbon Di-Oxide, Nitrous Oxide, Acetylene, Ammonia, Chlorine, Freon, LPG, Compressed Natural Gas (CNG) C.N.G.CYLINDER FOR VEHICLE USE WORKING PRESSURE: 200 BAR (204 Kg/cm2) TEST PRESSURE: 334 BAR (340Kg/cm2) SPECIFICATION - IS: 7285-1988 WATER OUTER LENGHTH (L') (Approx) WEIGHT (APPROX) CAPACITY IN DIA(D') in in mm in Kgs LITRES mm TYPE-'A' TYPE-'B' TYPE-'A' TYPE-'B' 22 232 730 735 33.00 34.50 34 232 1045 1050 44.50 46.00 35 232 1070 1075 46.00 47.50 40 232 1200 1205 51.00 52.50 45 232 1335 1340 56.00 57.50 50 232 1465 1470 61.00 62.50 30 267 716 725 36.00 38.70 50 267 1115 1125 53.00 55.70 55 267 1215 1225 58.00 60.70 60 267 1315 1325 62.00 64.70 65 267 1415 1425 66.00 68.70 70 267 1515 1525 71.00 73.70 MANUFACTURING CAPABILITIES: • Modern & sophisticated machine facilities having at least CNC machines, assembly, heat treatment and fabrication workshop. • • In-house facilities of non destructive testing ultrasonic and chemical analysis, digital balancing machine, most modern boring and honing machines. • • CNC machines for manufacturing of high pressure industrial gas and CNC cylinders. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 10
  • 11. A Summer Training Project Report • • Strong testing facilities for reciprocating compressors. • • Sophisticated standard room and modern tool room. CUSTOMER SATISFACTION In Time Delivery, Installation Commissioning of Products Common Long Term Objective To Preventive Maximise Profits Maintenance And Minimise Contract - Low Cost Of The Cost, Customer Low Downtime Just In Time Continuous Spare Parts And Rapid Management- Technological Low Downtime Upgradation On The Job Training Programme For Customer Operational & Maintenance Personnel RIGHT TO INFORMATION ACT, 2005: Right to information Act 2005(here-in-after called the act) provide for setting out the practical regime of Right to information to secure access to information under the control of public authorities, in order to promote transparency and accountability in the working of every public authority. Bharat Pumps & Compressors Ltd., Naini, Allahabad - 211010(India) is a Public sector Enterprise. POWER AND DUTIES OF OFFICER AND EMPLOYEES: BPCL is a manufacturing unit and a commercial organisation. Power and duties of the officials are well defined. DECISION MAKING PROCESS: The company is headed by Managing Director. Various functions of the organisation are managed by product managers and departmental heads (listed below) who report to Managing Director. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 11
  • 12. A Summer Training Project Report Pump compressor design DGM(PDD) Pump compressor Pumps and compressors Business unit CGM(W) production technology DGM(DESIGN- TECH) Pump & compressor DGM(PCM) manufacturing Gas cylinder Business Unit DGM(GCD) Spares part Business Unit SM (SPCD) Marketing & EDP GM (Mktg ) Material management & stores GM (MM) Quality Control & Quality Assurance DGM (QC & QA) Engineering co-ordination & R & D. DGM (PDD & R&D) Financial Services CGM (F S,ROs & CSR) & I/C- CS Human Development , Welfare & PEX GM (PEX & HD) Workshop services , Plant GM (CS & PM) Maintenance and Safety As company in recent past was drowning so Government allotted some care takers for some time so as to revive the company and make it a profitable venture, for that Government decided to set: • E.I.L. – For Technology • B.H.L. – For Management • O.N.G.C. – For Funds. NORMS FOR DISCHARGING FUNCTIONS: • Conformance to systems ,procedures and Govt. guide-lines • Efficiency and effectiveness in performance • Good human relationship • Integrity and fairness in all the matters • Loyalty to company RIGHT OF DISCHARGING FUNCTIONS: BPCL has formulated the rules/guide-lines for conducting business in the company. Some major guiding documents are listed below: Articles and Memorandum of Association of the company • Delegation of Powers • Purchase Manual • Works Manual • Conduct, Discipline and Appeal rules • Standing orders Personnel policies and administrative orders • Right To Information Act, 2005 • Power and Duties of Employees • Decision Making Process • Norms for Discharge of Functions Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 12
  • 13. A Summer Training Project Report • Rights of Discharging Functions • Statement of Documentation • Arrangements for Consultation • Committees for Directions / Guidelines • Directory of Company Employees • Monthly Remuneration • Information Facility for Public • Public Information Officers • Other Useful Information STATEMENT OF THE CATEGORIES OF DOCUMENTATION: BPCL holds the commercial and technical documents regarding business operation of the company and data related to its employees. ARRANGEMENTS FOR CONSULTATION: BPCL has interfacing with various Govt. Departments and parliamentary committees. COMMITTEES FOR DIRECTION/GUIDE-LINES: BPCL has constituted committees to oversee its operation & provide directions/guidelines. The meetings of these committees are neither open to public nor the minutes are accessible to the public. DIRECTORY OF COMPANY EMPLOYEES: Details of all the employees are maintained by company. MONTHLY REMUNERATION RECEIVED BY EACH OF THE COMPANY'S OFFICERS AND EMPLOYEES (as on 01.07.09) ARE AS BELOW:- Grade Designation Pay Scale (Rs.) Strength E9 Managing Director 25750-650-30950 01 E8 Chief General Manager 20500-500-26500 02 E7 General Manager 18500-450-23900 04 E6 Deputy General Manager 17500-400-22300 10 E5 Senior Manager 16000-400-20800 19 E4 Manager 14500-350-18700 24 E3 Deputy Manager 13000-350-18250 77 E2 Senior Engineer 10750-300-16750 23 E1 Engineer 8600-250-14600 28 Total Executives 188 S3 Assistant Engineer 6400-180-10000 49 S2 Supervisor Grade-1 6000-160-9200 00 S1 Chargeman 5600-150-8600 09 Total Supervisors 58 W10 Chief Foreman 8600-250-14600 37 W9 Senior Foreman 6400-180-10000 222 Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 13
  • 14. A Summer Training Project Report W8 Foreman(W) 6000-160-9680 269 W7 Senior Technician 5600-150-9350 143 W6 HSW 5270-145-8895 49 W5 SKW-I 4925-135-8300 26 W4 SKW-II 4725-125-7850 22 W3 SKW-III 4550-115-7425 12 W2 SSW 4350-100-6850 12 W1 USW 4150-90-6400 18 Total Non-Executives 810 GRAND TOTAL(Executives + Supervisors + Non Executives) = 1056 INFORMATION FACILITY FOR PUBLIC: Nil. However company maintains a Library having technical books & specifications for reference of employees PUBLIC INFORMATION OFFICERS: Names, Designations and particulars of Public Information Officer. Mailing Address: Bharat Pumps & Compressors Ltd Naini, ALLAHABAD - 211010 Fax : 0532 - 2687075 E-mail : bpclindia@sancharnet.in Public Information Officers Mr. M.Shahabuddin. 91-9935595359 DGM (MKTG) Mr. Mohan Kumar 91-9935595377 DGM (GCD) Senior Public Information Mr. A.K. Mathur, 91-532-2687417 Officer GM(Marketing) 91-9935595369 Public Grievance Redressal System: A formal Complaint / Grievance handling procedure for all individuals except (i) Employees (ii) Vendors & (iii) Customers for whom a formal Grievance Redressal System already exists. A "Grievance" for the purpose of this Scheme would mean, a cause of distress felt on account of being wronged, to form a reason for complaint, relating to any Individual / Group (other than those not covered under the Scheme), arising out of any decision taken by BPCL in relation to that Individual/Group. A High-Powered Committee consisting of the following: i) Head of Finance Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 14
  • 15. A Summer Training Project Report ii) Head of P&A - Convenor iii) Head of Department to which the Grievance is related, decides on all the Grievances within 45 days of its receipt from the Personnel Grievance Officer(PGO) and thereafter informs the aggrieved person about the decision of the Committee within 7 days through the PGO. The decision given by the High-Powered Committee is final. Grievances that will not be taken up include : • Anonymous complaints / Frivolous cases / others in respect of which inadequate supporting details are provided. • Cases involving decisions/policy matters in which the aggrieved has not been affected directly/indirectly. • Cases where quasi judicial procedures are prescribed for deciding matters or cases that are sub-judice. • A grievance which has already been disposed of by the High-Powered Committee. • Complaints of corruption. These are to be lodged separately with the Chief Vigilance Officer. Complaint should be registered to: Mr. M. Shahabuddin DGM (MKTG) Bharat Pumps & Compressors Ltd. Naini, Allahabad – 211010 E-Mail: ms@bharatpumps.co.in Appellate Authority Mr. A.K. Mathur GM (Marketing) Bharat Pumps & Compressors Ltd. Naini, Allahabad – 211010 E-Mail: akmathur@bharatpumps.co.in TENDER NOTIFICATION: Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 15
  • 16. A Summer Training Project Report Notification Date of Opening BPT No. Description Date of Bids 461-16720 NON-RETURN VALVE 13.06.2009 04.07.2009 892-264 461-16510 FORGED BAR DIA 280X 15.06.2009 04.07.2009 791-270 461-24020 VANE CELL PUMP 15.06.2009 29.06.2009 19-271 461-16723 CONE. RED./ELBOW 15.06.2009 02.07.2009 691-273 461-16752 SMART LEVEL 15.06.2009 02.07.2009 79-274 TRANSMITTER 461-16771 SHIMSET 18.06.2009 29.06.2009 343-277 461-16741 SET OF GASKET 19.06.2009 06.07.2009 991-278 461-18020 MACHINING OF 19.06.2009 06.07.2009 094-279 CONNECTING ROD 461-18020 MACHINING OF 19.06.2009 06.07.2009 095-280 CONNECTING ROD 461-16771 FLEXIBLE RUBBER HOSE 20.06.2009 06.07.2009 44-281 ASSLY 461-16790 SET OF GASKET 20.06.2009 04.07.2009 391-282 461-16790 SET OF GASKET 20.06.2009 04.07.2009 392-283 461-16790 COMPLETE MECHANICAL 20.06.2009 06.07.2009 491-284 SEAL 461-16736 12 PAIR JUNCTION BOX 20.06.2009 09.07.2009 291-285 461-16753 SMART DIFF. PRESSURE 20.06.2009 06.07.2009 691-289 TEMP. 461-24020 INCREMENTAL 21.06.2009 06.07.2009 28-291 SHAFTENCODER TYPE 461-16771 "O" RING ID 65.09 CHARD 21.06.2009 06.07.2009 221-292 461-16715 HEX BOLT M14 21.06.2009 06.07.2009 491-293 461-16753 SMART TEMP.TRANSMITTER 22.06.2009 09.07.2009 79-294 461-16783 SEAL RING PAIR TYPE 22.06.2009 09.07.2009 684-295 461-24010 ROTARY ENCODER 22.06.2009 13.07.2009 16-296 461-26790 PRESSURE GAUGE 22.06.2009 09.07.2009 69-297 461-16513 FLANGE 23.06.2009 09.07.2009 Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 16
  • 17. A Summer Training Project Report BOARD OF DIRECTORS NAME DESIGNATION ADDRESS PHONE EMAIL ID NO MANAGING DIRECTOR,, MANAGING B.P.C.L. NAINI, 0532- akjain@bharatpumps.co.in ABHAY KUMAR DIRECTOR ALLAHABAD, 2687320 JAIN 211010, INDIA DIRECTOR B 510 PRAGITI VIHAR LODHI 011- r.manohar@nic.in R. MANOHAR ROAD, NEW 23063707 (NOMINEE OF DELHI-110003, GOVT OF INDIA) INDIA DIRECTOR 690 ANNA SALAI 044- prshriram@bhelpssr.co.in PALLESENA NANDANAM, 24343382 RAJGOPAL (NOMINEE OF CHENNAI- SHRIRAM BHEL) 600035, INDIA DIRECTOR ONGC TEL BHAWAN S. DHANDAPANI (NOMINEE OF DHERADUN – 0135- sdhandapani53@yahoo.co.in ONGC) 248003 2793754 DIRECTOR 7045, SECTOR-B, 011- s.choubey@eil.co.in POCKET-10,, 26101458 SHYAM VASANT KUNJ, CHOUBEY (NOMINEE OF NEW DELHI- EIL) 110070, INDIA HIGHLIGHT: BPC marches ahead with turnover of Rs. 236.36 Crores (Growth 21.4% over last year) and Profit before tax of Rs. 26.88 Crores for the Financial Year 2008-09 TSX [TECHNOLOGY] DEPARTMENT Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 17
  • 18. A Summer Training Project Report Motto: To ensure the smooth flow of instruments to match that of material.  Right M/C ~ Right Material ~ Right Tool ~ Right Job. OBJECTIVES: • To improve the quality of product. • To increase the productivity. • To reduce the cost. • To optimize facilities and machine utilization. • To enhance work culture, working conditions or environment. 5 M’s of Productivity: • Money ~ Capital • Man-Power ~ Workers(HR) • Management ~ Planning • Material ~ Direct / Indirect • Methods ~ Technology TECHNOLOGY FUNCTIONS: 1. To plan and specify methods and procedures for achieving special requirements. 2. Preparation of process sheets and procedures for specific processes and their qualification. 3. Designing jigs and fixtures, templates, special tools and gauges and initiate for the manufacture or procurement. 4. Preparation of vendor process specifications for operations to be off-loaded. 5. to approve / amend / modify changes in the processes as per the requirements, if needed. ORIGINATING DOCUMENTS FROM TSX 1. D.P.I. – For jigs and fixtures, thread rolls, gauges and special tools. 2. Drawings – For jigs and fixtures and special gauges. 3. Vendor process specifications – For operations to be off-loaded. 4. Process sheet (test estimates) – For manufacturing at fabrication and machine shop and assembly / testing. 5. Machine load chart – For annual production programme.. Process Sheet Contains: • Sequence of operation. • Work area / cost centre. • Machine tools used • Special tools requirements • Relevant technical specifications • Important inspection stages Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 18
  • 19. A Summer Training Project Report • Witnesses / hold points • Acceptance criteria • Identification and protection • Specific process specifications • Raw material supply conditions Jigs / fixtures / special tools (gauges) 1. Standard cutting tools 2. Special / form tools 3. Jigs / fixtures drill plates 4. Flanges for hydro test 5. Mandrill for DYN / STAT balancing. Purpose Of Tooling: 1. paper machining – surface finish / tolerance 2. to obtain the form / profile 3. to hold the work – piece / tool 4. to guide the tool during machining Manufacturing Processes: • To define process control at various stages of manufacture to meet the specified requirements. • Technology plans the manufacture processes in detail based on the drawing material specifications and quality plan as indicated in BM / drawing. Special Processes: These procedures are carried out by qualified professionals under controlled conditions following the documented procedures. Special processes qualifications: 1. Results of these processes cannot be fully verified by subsequent testing. 2. Production / QC to ensure that the procedure and the personnel are skilled. 3. Proper and regular record has to be maintained for every particular or attributes. 4. Technology shall issue specifications or instructions for special process qualifications and maintenance of records. IMS (INTEGRATED MANAGEMENT SYSTEM) IMS has world class standards through continuous improvements, research and developments. It comes under QMS (Quality Management System) and has been brought into application by API (American Petroleum Institute). Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 19
  • 20. A Summer Training Project Report Certifications: IMS has following three certifications: • ISO: 14001 • ISO: 9001:2000 • OHSAS: 18001 Note: ~ ISO: 14001 (environmental) management system standards to allow for easy integration of management systems. ~ ISO: 9001 is related to design, development, production, installation, testing activities and is following amendments of year 2000. ~OHSAS: 18001 has been designed to be compatible with ISO: 9001 and looking after employee’s health working in and for the organisation. ~ ISO stands for International Organisation of Standards. ~ OHSAS stands for Occupational Health And Safety Assessment System. APEX MANUAL: It covers the following features as per the IMS standards: 1. Organisational Chart 2. Departmental Procedures 3. Controlled and Uncontrolled Documents 4. Working Standards and Instructions 5. Research and Developments Note: ~ Business Quality = Product Quality + Product Service Quality TQM (TOTAL QUALITY MANAGEMENT) An integrated organisational approach in delighting customers (both internal and external) by meeting their expectations on a continuous basis through every one involved with the organisation working on continuous improvement of products, services and processes along with proper problem solving methodologies. Core Values Of TQM: S ~ Self Discipline Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 20
  • 21. A Summer Training Project Report P ~ Patience O ~ Openness R ~ Result T ~ Trust Essential Elements Of TQM: 1. Total employee involvement 2. Just in time / waste elimination 3. Total quality control (TQC) 1. Total employee involvement: SKILL ATTITUDE a) Able a) Willing b) Unable b) Unwilling (TQP)Total Quality People • Organisation is a tree(IMS) • Organisational fruits(TQM) • Organisational Stem(TQC) • Organisational roots(TQP) • Organisational resources(Cooperation, Communication and Commitment) Note: Total Quality People i.e. HR are the most important and integral elements of any Organisation. 2. Just in-time / Waste Elimination Wastes are those hidden problems or defects within an organisation which result in delay of production processes and also affect the cost of production. Hence, these need to be detected and eliminated at the earliest in order to meet the need of the customers just in-time. Wastes may result due to any of the following Abnormalities within the organisation: a) Inadequate System d) Sluggish Market b) High Defect Rate e) Low Work Standards c) Improper Work Method 3W Movement (WAGE WAR on WASTE) Identify & Eliminate wastage arising from: • Over producing Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 21
  • 22. A Summer Training Project Report • Time at hand • Transporting • Processing itself • Unneeded motion • Unnecessary stock at hand • Producing defective goods • Outdated instruments / machineries • Insufficient scheduling / routine • Congestive set-up / layout TOTAL QUALITY CONTROL(TQC) It means controlling: • Quality of work • Quality of service • Quality of process • Quality of people • Quality of system • Quality of objectives • Quality of information (verbal / non-verbal) • Quality of life QUALITY CONTROL DEPARTMENT Quality Control Department has control on all feeder sections. It checks the quality of raw material and finished products as per standard prescribed. The department can be categorised as: 1. Machine shop inspection 5. Chemical lab and ultrasonic testing 6. Mechanical lab 2. Non destructive testing 7. Gas cylinder quality control (NDT) department 3. Standard room 8. Stores(QC) 4. Assembly testing NDT (Non Destructive Testing): This section handles the following Tests: • Ultrasonic Test (UT) • Radiographic Test (RT) Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 22
  • 23. A Summer Training Project Report • Magnetic Particle Test (MT) • Dye / Liquid Penetration Test (PT) • Eddy Current Test (ET) • Helium Leakage Test Above four tests are mostly used. ULTRASONIC TEST: This is the test for checking inside defect in the material. Sound of frequency more than 20000 Hz (called Ultrasonic) is used for the test. A particular machine named Ultrasonic Testing Machine is used for the purpose with different probes (viz normal probes, angle probe of angle 30o, 45o, 60o, 75o). RADIOGRAPHIC TEST: This test is used for checking the internal defects of the material specially welded joints. These tests are done by X-rays or Gamma rays. TESTING FACILITIES IN RADDIOGRAPHIC LAB: 1) X-Ray Radiography: a. X-Ray Machine: Make: SEIFERT Type: PARVORAMIC Model: ERESCO 300/5 LRK Capacity: 300 Kw, 5 mA b. X-Ray Machine: Make: ANDREX Type: UNIDIRECTIONL Model: CMA-16 Capacity: 160 Kw, 5Ma This is used for steel thickness upto 10mm. 2) Gamma Ray Radiography: By IR – 192 Source (t ½ = 75 days) a. Tech – OPS Camera (Remote Operated) Make: USA Model: 660/664 Capacity: 100Ci Working Capacity: 60Ci Shielding Material: Uranium This is used for steel thickness 19mm to 75 mm. Along with test piece, pentameters are used for checking the standards of radiographs. Pentameters have two types: 1. Wire Type 2. Hole Type FORMULAE USED: % Sensitivity = Minimum Thickness of wire X 100/Material Thickness % Sensitivity = 2/(visible Hole /27) % Sensitivity should lie 1% to 3% ** Servameter ( Radiation detector ) : This is used for detecting every type of radiation. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 23
  • 24. A Summer Training Project Report PRODUCT COLLABORATION PRODUCT COLLABORATORS NAME PERIOD Centrifugal Pump M/s Pumps Guinard France March 72 to March 82 Nuclear M/s Pumps Guinard France March 85 to December 95 Reciprocating Compressor M/s Nuovo Pig none, March 72 to March 82 Reciprocating Pumps M/s USS Oil Well, USA March 72 to March 82 Carhamete & Ammonia Pumps M/s Uraca Pumpenfabrik November 81 to November 91 Germany Cementing Units M/s B.J. Highes, USA January 85 to January 95 Gas Cylinders M/s Showa Koatsu Kogyo Co. March 72 to March 82 Ltd. Japan Porous Mass M/s Yokohama Chemical Japan March 72 to March 82 Porous Mass (Upgrade) M/s Coyne Cylinder Co. Ltd. July 85 to July 95 USA BPCL BRANCH OFFICES MUMBAI E – Mail : bpcldel@vsnl.net Bharat Pumps & Compressors Ltd., DIBRUGARH R&C Building, 4th floor, Byculla Iron Works, Bharat Pumps & Compressors Ltd., Sir J.J. Road (Adjoining J.J. Hospital – Rupam Building, Minal Nagar, Byculla) DIBRUGARH – 786 001 MUMBAI – 400 008 Tel. No. : 0373 – 2314324 Fax No. : 022 – 23750142 E – Mail : vcjaindib@sancharnet.in Tel. No. : 022 – 23716268 / 23774577 E – Mail : bpcmumbai@vsnl.net CHENNAI VADODARA Bharat Pumps & Compressors Ltd., Gemni Parson Apartment, Bharat Pumps & Compressors Ltd., “E” Block, 3rd Floor, 4 Manasmurti Flats, No. 3 Anna Salai, 14 J.P. Nagar, Opp. G.E.B. Colony, CHENNAI – 600 006 Old Paddara Road, Tel. / Fax No. : 044 – 28257107 VADODARA – 390 015 E – Mail : bpcchennai@vsnl.net Tel. No. : 0265 – 2336193 E – Mail : bharatpump@sancharnet.in KOLKATA NEW DELHI Bharat Pumps & Compressors Ltd., Room No. 222, Bharat Pumps & Compressors Ltd., 2nd Floor, Karnani Mansion, C-115 Lajpat Nagar – 1, 21 Park Street, Behind Gulshan Properties, KOLKATA – 700 016 NEW DELHI – 110 026 Tel. / Fax No. : 030 – 22269917 Tel. No. : 011 – 29815141 E – Mail : bpckol@sancharnet.in HUMAN RESOURCE DEVELOPMENT Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 24
  • 25. A Summer Training Project Report OUR MUSCLES IS OUR MANPOWER …………………….. AND IT SHOULD BE GOOD. BPC is engaged in a wide range of activities, which are design, manufacture, assembling testing, inspection, dispatch, after sales, commissioning of Pumps & Compressor and after sale service. A professional and progressive human resource development approach is what knits together the BPC family together the BPC family of over 1200 employees. The policies and practices have been formulated with well structured programme with objective of developing an organisation that will fulfil, comply with and adopt all the statutory requirement of Govt. Of India in terms of identifying including, training and development of Indian Nationals. Strive for total quality management through human resource development based on their strength and the organisation. CORPRATE PHILOSOPHY AND OBJECTIVES THINK BIG AND GROW BIG Corporate Objectives: • To increase the profitability through judicious productions. • To maximise customer satisfaction through effective Redressal of customer queries and complaints. • To optimise the utilisation of available resources through comprehensive ERP Techniques. MANUFACTURING CAPABILITIES EVEN PICASSO NEEDED A BRUSH AND A CANVAS And so does our committed force need an excellent and latest technology manufacturing infrastructure. Our manufacturing highlights are: • Modern and sophisticated machine facilities having latest CNC machines, assembly testing heat treatment and fabrication workshops. • In-house facilities of non-destructive testing, ultrasonic and chemical analysis, digital balance machines, most modern boring & honing machines. • CNG machines for manufacturing of high-pressure industrial and CNG cylinders. • Strong testing facilities for reciprocating compressors. • Sophisticated standard room and modern tool room. MARKETING PHILOSOPHY Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 25
  • 26. A Summer Training Project Report WORK SMART INSTEAD OF WORKING HARD Marketing Objectives: • To become a market leader in design manufacturer, testing, supply, creation and commissioning of pumps and compressors. • To be a leader in design, manufacturer, testing and supply of centrifugal and Reciprocating Pumps to Nuclear Power Projects Atomic Power Project. • To develop export market for BPCL products through target based pricing of products. • To improve upon market share for BPCL Products through target based pricing of products. • To increase the order booking for spare parts for BPCL supplied equipment through extensive overhauling and refurbishment activities for the equipment supplied earlier. ASSUMPTION ABOUT THE MARKETING PLAN What is marketing plan: Marketing plan is systematic anticipation and analysis of future changes coupled with the methodology for adapting to such changes. Methodology that will allow the industrial marketing manager to capitalise on the changes in order to meet objective and goals of the company and to gain an edge over competition. It take care of all the lapses of a marketing manager and also highlight the weakness of the company that should be removed for meeting the ultimate objective of the company i.e. profitability through customer satisfaction. Need for Marketing Planning: The marketing planning seeks to ensure perpetuity growth and continued profitability to a company through devising a suitable business portfolio and helping maintain a proper balance between short and long range objectives. It augments the health and image of a company through proper investment in business opportunities as well as in various resources. The absolute necessity of marketing plan becomes more conspicuous in its absence than in its presence. As without such a plan: a. The marketing manager losses control over the future of the firm. He has no ability to react in a logical and well-reasoned manner. b. The manager inevitably ends up managing by crisis rather than by design. c. The marketing manager is forced to remain on the defence with marketing decisions to counteract the well timed well offensive thrust of competition. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 26
  • 27. A Summer Training Project Report STRATEGIES / ACTION PLAN: • BPCL have already initiated action for attainment of ISO 9000 certification. • BPCL is already registered with process consultants and various exports houses. We are receiving enquiries from EEPC, Mohan Exports and PEC etc. • BPCL has initiated action to become a member of international Trade Council. Exp. • As agents are the main contacts with the ultimate customers, we are also looking for appointing some agents of repute in foreign countries. • To participate in international trade fairs which are held in India & abroad. • Contacting ultimate customers and mailing our product leaflet and brochures to them. • Improve the level of customer satisfaction be mail questionnaires and personal discussion. Organising camps at various sites for a limited period listening to customer’s problems, resolving them and providing technical guidance. • Presentation to customers / consultants before project sets date through audiovisual presentation slides / films. • Tie ups with turnkey contractors. • Scanning and circulation of tender notices advertised in newspapers, Government bulletin. TYPES OF PLANS Mission The mission indicates primary beliefs and bedrock objectives, the central purpose of the business. The mission indicates precise answers to certain basic. Questions: • What is our business? • What will our business be? • What should be our business? • Who is our customer? • What does he buy? • What does he expect from the product? • What does he look for when he buy our product? • Why should consumer citizen tolerate our existence? And so on. If you have correct answers to these questions you can define your mission or line of business justifying its very survival. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 27
  • 28. A Summer Training Project Report Objectives: Objectives are the aims and goals to be achieved by the enterprise. They point out where we want to go what is our end or destination. They provide direction for the enterprise efforts. They become the bench marks or standards for evaluation of efforts. The facilitate control. Planning is most successful when it is based upon clear-cut, attainable and verifiable objectives or goals. Please note that objectives prescribe ends, whereas strategy prescribed means to accomplish desirable ends. Strategy: R. Anthony has defined strategic “the process to deciding on objectives of the organisation on changes in these objectives and on the policies / strategies is a pattern of purposes and policies, which are unique to the firm”. Strategies are action – oriented programmes in order to give the organisation a unified direction towards achieving the company mission, objective and goals. Strategic decision is planned course of action to achieve clearly objectives, in the face of limited resources, a changing environment and intelligent completion. The word strategy has competitive implication. Strategies are planned response to external changes e.g. changes in customer tastes and preferences, changes in production do distribution, changes are based upon basic mission and objectives, resources to be delayed and changing marking opportunities. Strategies can establish favourable relation between the firm and its environment. Policies: Policies are the principles and consequent rules of action of achieving specific organisation objective or goal. Procedure: Procedures are a series of functions or steps performed to achieve a specific task or understanding. Programmes: Programmes are a series of necessary activities and resources that are guided by the corporate objectives, plans and strategies. Project: A project is a scheme for investing resources, resources which can be analysed and evaluated separately. It is a work plan. Schedule: A schedule is a precise time table of a series of action. A vital part of a programme or project. Budget: A budget is a document indicating amount of resources to be committed to a specific purposes of an organisation. Sales budget, production budget, capital budget and so on. Standards: A standard is a selected criterion against which actual results can be measured to evaluate performance. A standard is an integral part of control. There are four standards: quantity, quality, time and cost. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 28
  • 29. A Summer Training Project Report Method: A method describes how each step of a procedure is to be performed. One best way is a standard method. Rule: A rule guides action but gives no discretion and demands strict obedience. Objectives indicate our ends or destination, policies point out what is intended; programmes, procedures, etc. describe how strategies and policies are being implemented. Standing plans ensure managerial efficiency, effective control and co-ordination. Moving from policies to rules, the standing plans become increasingly restrictive of management behaviour. IMPORTANCE OF PLANNING There are following importance of planning to Management of Business: • Planning forces on the future direction, values and sense of purpose; basic objectives tell the direction of growth. • Planning provides a unifying decision making framework and facilities integration of efforts. • Planning helps to identify potential market opportunities and threats. • Planning offers standards of performance for comparison and evaluation of actual performance. • Planning enable the organisation to tune its business with environment and establish a profitable relationship with environment. • Precise plan can achieve a correct balance among: o Corporate resources o Corporate effort and o The market potential • Planning assures effective management of change and thereby survival and growth of the enterprise. If there is anything constant, it is change. Change implies progress. Change is manageable only through conscious planning. For instance, planning can reveal future threats and uncertainties or probable changes in the national economy. Management can be prepared to face the change convert difficulty into opportunity and meet the challenge of change (resistance to change with reasonable success) • We determine our goals, policies, procedures and time bound precise action plans in advance and all activities are well coordinated and directed along predetermined channels on the target markets. Hence there is no problem of confusion or chaos, no barriers of communication and no need to grope in the dark. Thus we have an orderly and smooth journey to arrive at our destination as per plan. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 29
  • 30. A Summer Training Project Report PRODUCTS Gas Cylinder: • High pressure seamless industrial cylinders. Pumps & Compressors • Centrifugal pumps • Reciprocating piston and plunger pumps • Reciprocating compressors carbonate and ammonia pumps • Sucker rod pumping units • Pumps for nuclear power station application. QUALITY ASSURANCE Backed up by metallurgical and other laboratories including standard and calibration room, the quality assurance programme confirm to international specification and requirements and aims at achieving excellence by integration quality development, quality maintenance and quality improvement effort of the various groups in the factory. Quality assurance department ensures that the products (pumps and compressors) meet the specifications of the international codes such as API and are fully guaranteed for performance on the basis of proven and most updated design Gas cylinders are manufactured as per specification of international standards as DOT, BS, BIS etc. and usage approval from recognised national/ international agencies. NEW HORIZONS BPCL is operating in hi-tech area and has established a reputation of products on which maintenance cost is least: • In recent past the company has intensified its activity in a highly sophisticated and specialised filed of nuclear pumps manufacturing order have already been executed to supply emergency core cooling pumps, moderator pumps primary system feed pumps and shut down cooling water pumps, to the country’s atomic power projects BPC ids fully geared to design manufacture and supply these pumps to nuclear power plants in order to achieve the generating capacity of 10000 MW by turn of the century. • To expand the product base organisation has undertaken manufacturing of canned motor pumps as a replacement of traditional moderator for nuclear power generation • Pursuing the policy of the government to give more thrust to agriculture areas the company has planned to take up capacity irrigation pumps for manufacturing. • Besides the company has achieved bread through to design and manufacture a high pressure air injection compressor for the in site combustion plants for the extraction of Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 30
  • 31. A Summer Training Project Report high viscosity crude for ONGC’s pilot plant at Balol. The other two worth mentioning break through are PACOL service compressor and hydro service compressor for linear alkyl benzene (LAB) revamp project at IPCL, Baroda and recirculation compressor for Heavy Water Project at Tuticorin. Visualising the oil crunch in coming years and unavoidable dependence on alternate resources of energy BPC is also planning to manufacture compressors and kits to be used on automobiles. A small package unit of high pressure low capacity compressors for starting aero jets and aero engines has been planned for production to meet the demand of Indian Air Force respectively. BROAD CUSTOMER PROFILE (1) PRODUCT: centrifugal pump (A) REFINERY AND PETROCHEMICAL • Indian oil corporation ltd. • Bharat petroleum corporation ltd • Cochin refineries ltd. • Indo Burma petroleum co ltd. • Mangalore refinery & petrochemicals limited. • Tamil Nadu Petri-product ltd, Bongaigaon. • Reliance petroleum. • Essar oil & refinery • Haldia petrochemicals. (B) FERTILIZERS • Fertilizer corp. of India ltd. • Hindustan fertilizer corp. ltd. • Indian farmer’s corp. ltd. • Nagarjuna fertilizer & chemicals lid, Hyderabad • Gujarat Narmada valley fertilizers co. ltd., Baroda. • Hindustan Lever ltd. • Tata chemicals limited. • National chemicals ltd. • Indian explosive ltd., Kanpur • Rashtriya chemicals& fertilizers ltd. • Krishak bharti co-operative ltd., Hazaria • Fact, cochin • Bindal Agro • Chambal fertilizers (C) OILS & GAS • Oil & natural gas corporation ltd. • Gas authority of India ltd. • Oil India ltd. (D) THERMAL POWER • National thermal power corp. • Harduaganj thermal power station • Captive power plant • Namrup thermal power station Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 31
  • 32. A Summer Training Project Report • Neyveli lignite Corp. ltd. (E) ATOMIC ENERGY • atomic energy commission • Nuclear power corp. ltd. • Heavy water projects at : Talcher, Manu guru, Tuticorin. • Bhabha atomic research centre. • Indira Gandhi centre for atomic research (F) OTHER INDUSTRIAL SECTOR • National aluminium co, ltd. • Steel authority lf India ltd, : Bokaro, Bhilai, Riurkela, Vizag • Central coal fields led., Giddi • Kerala news print & paper ltd. • Bharat heavy plate & vessels ltd., Visakhapatnum. • Rashtriya Ispat Nigam ltd., Vizag. • Hindustan Zinc ltd. Vizag. (2) PRODUCT: RECIPROCATING PUMPS: (A) REFINERIES & PETROCHEMICALS • India oil corp. ltd. • Mangalore refinery & petrochemicals ltd. • Madras refinery ltd., madras • Indian petrochemicals ltd. (B) FERTILIZERS • Fertilizers corp. of India ltd. • Hindustan fertilizers corp. of India ltd. • National fertilizers ltd. • Indian farmers fertilizers co-operative ltd. • Fact-cochin • Indian explosive ltd., Kanpur • Krishak Bharti co-operative ltd., Hazira • Rourkela steel plant Rourkela • Indo- gulf fertilizers & chemical corp. ltd. • Tata chemicals ltd. Bavaria (C) OIL & GAS • Oil & natural gas commission • GAS authority of India ltd. • Oil India ltd. (D) OTHER INDUSTRIAL PROJECTS • Coal India ltd. • Steel authority of India ltd. Bokaro, Bhilai, Rourkela, Vizag Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 32
  • 33. A Summer Training Project Report CONSULTANTS • Engineers India ltd. • Uhde India ltd. • Kellogg international ltd. • MECON • Humphreys & Glasgow, Mumbai • Project & development (I) ltd. • Snamprogetti-Italy • Tata consultancy ltd. • DCPL, Calcutta • Kinetic technology India ltd., Delhi PRODUCT ANALYSIS (1) PRODUCT: CENTRIFUGAL PUMPS RANGE : Capacity up to 12000 m4/hr 7 pressure up to 140 kg./cm2 with power limited to 2500 KW. FLUID HANDLED : Demineralised water, sea water, hydrocarbon, nitrogen, LPG. Carbonate solution; border feed water, Benefied solution, ammonia, Ligour & slurry. MAJOR COMPTITORS: * KSB pumps ltd, Pune * Kirloskar Ebara ltd. Pune * Sulzer Pumps Pvt. Ltd. Mumbai * Best & Compton Engg. Ltd. New Delhi * Worthington Pumps, Calcutta FACTOR AFFACTING BUSINESS * Prices * Deliveries * Adherence to customer’s requirements/ specialization * After sales services & spare pates backup * Government policies Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 33
  • 34. A Summer Training Project Report PRESENT MARKET SIZE Rs. 500 Crores SHARE IN CO. BUSINESS 45% SWOT ANALISIS STRENGTH Good engineering capabilities. Good design backed by reputed foreign pump manufacturer. Good manufacturing & testing facilities. Good performance of equipments already supplied. Good quality & high degree of reliability. Stable industrial relations. WEAKNESS High material & manufacturing cost. Delays in deliveries. Lack of planning & scientific monitoring of jobs. Lack of reliable vendors for casting and other bought outs. Inadequate after sales services & delays in resolving customer’s problems. Higher fixed costs & administrative expended. Lack of aggressive marketing Inadequate technology up gradation. Poor liquidity position 7 market credibility. Reference to BIFR. OPPORTUNITIES Large investment planned in oil & gas, petrochemical’s refineries, power 7 chemical industries etc during 8th plan period. Growing demand for pumps in all the core sectors. THREATS Entry of foreign suppliers due to recession in world markets. Increase competition from Pvt. Sector cost and entry of more & more roreign cos. into main. Markets resulting in cut – throat competition Dependence on world bank, other agencies for funds resulting large – scale import of equipments. Project consultants/process licensors imposing preference on Indian customers leading to imports. Foreign cost quoting dumping prices. Reduction in customers duties has made offers from overseas Cos. More competitive in comparison to Indian counterparts. Due to financial constraints customers going in for turnkey package with credit package manufacturers/suppliers. Our own ex-collaborators are now Competing us. Ability of foreign cos. To quote very competitive price. (2) PRODUCTS: RECIPROCATING PUMPS RANGE: Maximum pressure – 675 kg/cm2 maximum capacity – 315 m3/hr LIQUID HANDLED: Drilling mode, cementing slurry, crud oil steam, condensate, heavy water, fatty aid, ammonium carbonate, liquid ammonia, water injection. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 34
  • 35. A Summer Training Project Report MAJOR COMPETITORS: Plunger pumps Ongersoll Rand Ahmedabad Matriplex, Coimbatore Goma Engg. Mumbai Larsen & turbo ltd. Mumbai Mid pumps Bhel, Hyderabad SRP units Simplex, Bhilai New standard engg. Mumbai Greaves cotton & co. ltd. Ahmedabad Naveen engg. New Delhi Cementing units Tractors India ltd. Calcutta FACTORS AFFECTING BUSINESS: • Prices • Deliveries • Technology • After sales services & spares parts back up • Govt. policy (e.g. hiring of chartered drilling rings) PRESENT MARKET SIZE : Rs. 2200 lacks SHARE IN CO. BUSINESS : 40% Eliminating domestic bidders. Prices preference available earlier may be dropped in publ co. Increasing competition from pvt. Sector companies. (3) PRODUCT: RECIPROCATING COMPRESSORS RANGE Maximum pressure -450 kg./cm2 Maximum pressure -450 kg./cm2 Maximum power – 25,000 Kw GASES II ANDLED Air nitrogen, oxygen, hydrogen, carbon Di- oxide, hydrocarbons, ammonia, syntheses gas, hydrogen- sulphit coal gas etc. MAJOR COMPTITORS: • Ingersoll rand, India/USA • Atlas copaco, India/Belgium • K.G. khosla, faridabad • Novo pig none, Italy • Worthington, USA • Kirlosker pneumatics, pune • Regal international, USA • Hitachi, japan • Cooper engineering USA Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 35
  • 36. A Summer Training Project Report FACTOR AFFECTING BUSINESS • Prices • Deliveries • Technology • After sales services & spare parts back up • Govt. policies MARKET SHARE: 70% PRESENT MARKER SIZE: Rs. 160 SHARE IN CO. BUSINESS: SWOT ANALYSIS STRENGTH Good design backed up by reputed foreign pump manufacture Good performance of equipment already supplied Good quality & high degree of reliability Good reference as more than 200 compressors gad been already supplied WEAKNESS High material & material manufacturing cost delays in deliveries Lack of sufficient design and engg. Expertise Very low value addition. Limited experience leading to lack of optimum selection. Lack of planning & scientific monitoring of jobs. Inadequate after sales services & delays in resolving customer’s problem Lack of aggressive marketing Lack to technology up gradation Poor liquidity position & marker credibility Reference to BIFR Enhancement in no. of site problem. OPPORTUNITIES Very good requirement of compressors exist from GAIL, ONGC, IOCL, IBP, Hudrocraker Projects Fertilizers & petrochemicals project large investment envisages in these sector during 8th plan period. THREATS Entry if foreign suppliers due to recession in the world market. Competition from ex-collaboration. Dependence on the world – bank, other agencies of fune result in large scale import equipments Project consultants/process licensers imposing preference on Indian customer. Foreign cos. Quoting dumping prices Reduction in customer duties has made offer from Overseas cos. More competitive in comparison on Indian Customer. Due to financial constraints customers are going in for turnkey package of credit package thus altogether Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 36
  • 37. A Summer Training Project Report (4) PRODUCT: GAS CYLINDERS RANGE Maximum pressure 150 to 400 kg/cm2 GASES HANDELES O2, N2, H2, AIR, HE, CO2, N2O2, NH3, CL2, LPG, CNG. LPG CPMPOSITION PROPANE & BUTANE CNG COMPTESSED NATURAL GAS. COMPOSITION – HYDRA CARBON CONDODT OF 80 TO 90% OF METHANE IN GAS FROM MAJOR COMPETITORS: • Everest kanto cylinder ltd. • Maruti katsu cylinder pvt. Ltd. MARKET SHATE : 10 TO 15% PRESENT MARKET SIZE : RS 150 CRORE SHRE IN CO. BUSINESS : 10% SWOT ANALYSIS STRENGTHS Good design backed by reputes foreign pump manufacture Good manufacture & testing facilities. Good quality & high degree of reliability. WEAKNESS High material & manufacturing cost. Lack of aggressive marketing. OPPORTUNITIES Requirement of gas cylinder exist from BPCL, ONGC, NTPC, NPCIL, TELCO, BHEL & for Delhi Transpost (CNG) Gas cylinders. THREATS Entry of foreign suppliers due to recession in the world market. Project consltants. Preference on Indian customers. 7 ‘C’ IN BPCL: 1. Concepts of what I want. 2. Concentration of what it takes. 3. Commitment to achieve and see it through. 4. consistency in what I do. 5. commitment of emotions. 6. Character of high quality. 7. capacity to enjoy it. ONE ‘N’ IN BPCL: NEVER EVER GIVE UP. NO ONE HAS FAILED TILL HE HAS GIVEN UP. These marketing offices carry out all the pre & order activities which BPCL’s main office dose. Promotion Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 37
  • 38. A Summer Training Project Report Although being a producer of industrial goods, promotional activities are not found necessary in BPCL. One more reason for this attitude is that BPCL is pioneer in this industry and its products are well known to its exiting potentia customers as of high quality. Thus its promotional activities are confined to: Frequent participation in trade fairs and exhibition all over world by holding company BYNL. • Taking initiative through personal contacts. • Sending catalogues to potential customers. • Using consultants-main consultants are: 1. engineers India ltd. ACCOUNTING POLICIES FIXED ASSETS: 1. Capitalisation: • Land given by the government of Uttar Pradesh is valued notionally at value shown in the records of land Acquisition officer, allahabad and the corresponding amount credited to Capital Reserve Account. • Fixed Assets are valued at cost including allocation from expenditure during construction wherever so applicable. • Capitalisation out of inter plant transfer is made at factory cost including excisse duty. 2. Depreciation: • Depreciation on assets capitalised and put to use and / or sold / discarded during the year is charged on monthly pro-rata basis. • Pattern and dies with fabricators, suppliers / contractors and in stock are depreciated @11.31%. VALUATION OF INVESTMENT: Investments are valued at cost. VALUATION OF INVENTORY: Raw materials, components and stores and spares: The pricing of issues of raw materials, components and stores and spares is done on periodical weighted average cost method. Loose tools: Loose tools valuing Rs.500/- or above are depreciated @ 20% on written down value and below Rs.500/- are charged off revenue. Work in progress: Work in progress of the products manufactured by the company are valued at absorption cost or estimated realizable value whichever is lower jobs done internally for use in capital works are valued at factory cost. Finished goods: Finished goods are valued at absorption cost or realisable value whichever is lower. Finished goods manufactured against stock orders are valued at absorption cost. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 38
  • 39. A Summer Training Project Report Advance from customers: Advance from customers include those received with letters of intent / sale contract and progressive payments received as per contracts during the tendency of the order. Miscellaneous expenditure to the extent not written off or adjusted: Deferred Revenue Expenditure: Techs know how / application engineering charges: Deferred revenue expenditure of technical know-how fees / application engineering charges are charged off to profit and loss account as per technical estimates. Payment under V.R.S. The ex-grated payment made by the company under V.R.S. (Voluntary Retirement Scheme) is treated as deferred revenue expenditure to be charged off to profit and loss account in five equal yearly instalments. However, the same is charged to profit and loss account in full, in case of receipt of grant of equivalent amount from Govt. Of India. Income: Sales: The pumps and compressors, gas cylinders, shell forgings and other products are billed at 100% sale value on dispatch and accounted for as sales. Others: Jobs executed including erection and other services and other revenues are taken into account on actual on billing / accrual basis. Claims: By The Company: Claims for the price escalation on sale contracts, export incentives and other fiscal incentives etc. are accounted for on accrual basis. Against The Company: Liability arising as a result of final assessment in respect of custom duty, central excise, income tax, sales tax etc. is set up in the books during the year in which final assessments are made and / or decided. Contingent liability is accounted for in the year in which it becomes evidentially estimable and / or crystallised as payable. Research & Development expenditure: Research & Development expenditure is charged to profit and loss account in the year of incurrence. However, R&D expenditure on fixed assets is treated in same way as other fixed assets of the company. Foreign Exchange: Liability for foreign currency loan and / or deferred credit payments is realigned at the year’s end exchange rates. Any loss or gain arising thereon is charged to profit and loss account. Provisions: Gratuity: The gratuity liability of the company has been taken into account based on actuarial valuation got done through actuary, at the end of the year. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 39
  • 40. A Summer Training Project Report Leave Encashment: The liability on account of leave encashment of the company has been taken into account based on actuarial valuation got done through actuary, at the end of the year. WORKING OF MARKETING DEPARTMENT Energy is a sector which is vastly flourishing around the world as all the vehicles and machineries some where or around requires oil. Various companies are indulged in oil business so as to provide service and furnish their business. Companies indulged in oil business relates to: - Oil Exploration - Oil Refining The geological section of oil exploration companies search for oil in the block section. For this purpose they require certain equipments for which they send an enquiry and pass the tender for the same. Also oil refining companies while refining oil to extract different forms of oil from crude oil being provided by Oil Exploration Company, require certain equipment for which they also send an enquiry and pass the tender for the same. Some of their requiring equipments are manufactured at BPC, such as Reciprocating pumps, Centrifugal Pumps, Reciprocating Compressors, etc. Enquiry is of two types: - Budgetary - Firm In Budgetary enquiry the budget is estimated as to what is the competitive price and what is the price company can bear and how can company can add a new feature into the product to create its USP and still making it competitive in its market. In firm enquiry the enquiry of firms are made that which are the companies who can provide the equipments meeting the standards, lower price(L1) and other required specifications TENDER: A tender is a list of required materials in a specific format as intended by the desired party. After the firm / company enquiry is being made by the company the tender is being raised or opened so as to invite those companies capable of meeting the specifications required by the company. TYPES OF TENDER: - Global - National - Limited - Single Note: • BPC generally uses limited tender. PARTS OF ENQUIRY: • Commercial: In this commercial terms are decided with the company • Technical: In this technical terms are decided with the company. If all the terms are agreed between parties then supplier is being sent a letter of intent (L.O.I.). Then for furnishing the objective the company distributes the sale order with help of marketing department to all sections or department of company for furnishing their orders. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 40
  • 41. A Summer Training Project Report WORKING OF PRODUCTION PLANNING (PEX) In production planning the decision is taken on what would be the procedure for preparing the product and what would be the methods to be implemented on product layout is being prepared with the help of list of specifications desired in the order placed by the customer. All the production planning is being made so as to what process is to be performed at what time period with specific time intervals. Also production techniques are specified, so as to which production technique to be implemented at what time. So that it can help product developed in a manner to meet out every possible standard and international standards at the same time. WORKING OF DESIGN DEPARTMENT In design department the product’s design is being stipulated in the process. Design department sends the list of items to production planning department and they send it to store to check whether items exist or not from the list of items provided. If not they are being sent to purchase department and from their again tender is being raised. The vital decision product is being taken by design so as to decide whether company would be able to produce or manufacture the product with the specifications as desired by the customer or not. WORKING OF QUALITY CONTROL DEPARTMENT The quality control department is a very vital department for BPC as BPC is a company engaged in producing equipments used in energy or power sector, where products are large in size and bulky and also they require huge amount of investment, so quality is the most basic and unavoidable segment. The quality control department first inspects the quality control department checks the sample of materials from supplier and if they pass it, then only the purchase is made. Then again when product is produced then also quality check is made so as to satisfy the company as well as the customer since product also carries company’s stakes or goodwill. Various tests are performed in quality check they are: HYDRO TEST: To see or check whether material can bear the pressure METAL TEST: To check the metal used is of good quality or not. WORKING OF ASSEMBLY DEPARTMENT After all the quality check is being done and material is purchased the production starts in various stages; as products are bulky so various parts of the product is manufactured separately. After it is being manufactured, there assembling takes place. And the product is assembled tested and finalised. After that inspection is done by an inspector i.e. a third party generally theey are member of a statutory body, if product meets the desired standard a Letter Of Award( L.O.A.) is being issued by the inspector. And he provides a release note after getting it packing is done and product is being delivered. Important Terms: • Bank Guarantee: Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 41
  • 42. A Summer Training Project Report If any supplier is contingent in supplying the product then bank pays the loss. • Performance Security: If supplier fails to provide proper service then the bank pays back the customer. • Liquidated Damages: If delivery is late on part of customer of payment then he is liable to pay back the supplier the compensation and instead if supplier delays the delivery of the product at a given time then customer is liable to receive the compensation from supplier leading to deduction in product’s price. • Deemed Order: It is if Indian suppliers get excise free from government in their product’s delivery with foreign parties so as to increase exports. WORKING OF PURCHASE DEPARTMENT (M.P.X.) The functioning of purchase department initiates from issuing of indent or requirement slip, in the organisation the purchase is made of: • Production Items: - Metallic - Non Metallic It includes raw materials, semi finished goods prepared by casting, finished product • Non Production Items: - Non Consumables - Consumables It includes office stationeries, electricity etc. If indent budget is below 8 lacks then tender committee B takes decision regarding purchase of items, it includes managers in the purchase department. If indent budget is above 8 lacks then tender committee A takes decision regarding purchase of items, it includes chiefs of marketing department. Some of the items that are purchased are such as face milling cutters, cooling systems, oil seal, moulds, wax seals, rubber materials, connectors for tube fittings etc. Normally enquiry for intent preparation takes 21 days otherwise if urgent according to the requirement. WORKING OF SALES DEPARTMENT STEPS TO PROCESS A SALES ORDER 1. Receipt of sales order from our marketing department and spare parts and component division (SPCD) (SB). 2. Open a file corresponding to the sale order simultaneously control that file in file control that file in file control register by sale order no. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 42
  • 43. A Summer Training Project Report 3. After receiving the packing list from packing department. We are sending this packing list after valuation to the market in the case of main product (RP, CP, & RC) and SPCD in the case of spares of above main product for the rechecking of valuation. 4. After rechecking the valuation of above packing list, the packing list is sent to the excise cell of our department for the calculation of excise duty. 5. Preparing excise invoice in five copies for clearing the material from factory gate, after getting packing list from excise cell. 6. Sending this excise invoice to store department for dispatch of material and after dispatching the material they send us dispatch documents (GR, Challan, Invoice Cum Delivery Note first copy i.e. original for buyer.) 7. After getting dispatch documents we are preparing commercial invoice in ten copies with six forwarding : 1. 3 copy for customer 2. 2 for marketing department 3. 1 for branch 4. 2 for office record 5. 1 for master record 6. 1 for consignee 8. After making final commercial invoice we send it our marketing department as well as SPCD for taking actions to realise the payment. STEPS TO RECORD COLLECTION AGAINST SALE ORDER We are getting payment from our customers in following manner: 1. Received directly from the customers in our bank account through EFT (Electronic Fund Transfer) or by way of CH / DD or 2. Payment collected by our branches and deposited in bank account of BPCL, Naini or bank account of that branch also 3. If collection made by the bank in the case bank directly credited our account through EFT In all the above cases we are preparing BCV (Bank Credit Voucher) for making book adjustment for payment receive in head office, or received in the nature of Ch / DD and EFT in Naini Branch after receiving collection advice from our MKTG. department. We are preparing JV (Journal Voucher) for payment collected and deposited in Bank account of branches after receiving collection advice. We are controlling collection advices in collection register and after controlling the collection we are entering the collection details in to the computer for maintaining the debtor’s realisation and for management reporting as and when required. Our Products 1. Reciprocating Pump (RP) & Spares. 2. Centrifugal Pump (CP) & Spares. 3. Reciprocating Compressors (RC) & Spares. 4. Gas Cylinder (GC) Working Of Sales Tax Section Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 43
  • 44. A Summer Training Project Report Sales tax is a statutory due which is collected from the customers and paid to the government on sales made by the company during financial year. The sales tax section is an integral part of sales section. Types of Sales Tax: 1. Central Sales Tax (CST) charged @ 2% against form “C” and 4% if form “C” is not collected from the customers. 2. Value Added Tax (VAT) charged flat @ 4% without any form for any type of goods sold whether it is RP, CP, RC or GC. Deposit Of Tax: The tax collected as above is to be deposited to thee government account as follows: 1. CST / VAT – Upto every 20th of the following next month if 20th is a holiday then the day before the 20th. But for the month of march we have to deposit the tax for the period of 1 st march to 0th march on 25th march and for the period from 21st to 31st march, the tax is to be paid as usual on 20th of following month i.e. April. 2. Interest @ 14% per annum will be charged if the sales tax not deposited in the stipulated time as mentioned above. 3. The tax is to be deposited on due date without fail ass mentioned above irrespective of whether the same is collected from our customers or not. Filing Of Return: We are required to file the Sales Tax Return within the 20th of every next month in the prescribed Form No. 24 with annexure ‘A’ & ‘B’ as per the VAT Rules 2008. Forms required to be produced under CST: 1. ‘C’ – For any central sale. 2. ‘E’ – For transit sales, required to be produced when the goods dispatched to the other site of the party. 3. ‘F’ – for the transfer of the stock from H.O. to the other branches of the company. 4. ‘H’ – Used in the course of export. List Of Benefits provided by BPC to its Employees: • Medical Benefits: Medical benefits are provided on salary of employee over 10000 and gets 95% basic DA and Personal Insurance to the salary under 10000. At the of year undertaking is taken from employees getting medical benefits. If medical treatment is taken then receipt from doctor is submitted to Personal Department and then Personal Department gives details to finance and further actions are taken under Central Government Health Scheme. Company attach with some hospitals and prepare a treatment procedure tariff which is a standard for treatment of employees in the process of curing diseases such as Saraswati Heart Care and Research Centre. 60 years is the age limit for retirement of employees from the BPC. Prepared by Peush Prabhakar M.B.A.- H.I.M.C.S. 44