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Vestas China Wind Technology
Quality and Process Excellence Plan
[Date Month 20XX, Name, Department, etc.]
Name of presentation2
Site Quality Improvement
Jens Tommerup
President
Peter Zhou
Quality &
Process Excellence
TBD
NCR
Product Quality Quality Awareness
& Assurance
Performance
Process Excellence
Quality
Business Solution
Quality & PEX Organization Chart
Name of presentation3
SBU China QPEX Role Proposal – Group OPA
SalesSales Production
Site
Construction
ServiceSalesSales ProductionSalesSales
Site
Construction
ProductionSales
Product
Development
New Product Quality Plan
Industry / National Prodt
Code & Regulation
Product Reliability Test
Design for Six Sigma
Service Project Quality
Plan
Spare Parts Quality &
Supplier Evaluation*
Material Lab (e.g.
Metallurgical)*
New Product Quality Plan
Industry / National Prodt
Code & Regulation
Product Reliability Test
Design for Six Sigma
New Product Quality Plan*
Industry / National Prodt
Code & Regulation*
Product Reliability Test*
Design for Six Sigma
* - Role to Be Developed
Customer Audit
Coordination
Product Quality
Assessment & Delivery
Review
NCR Coordinator
Customer Audit
Coordination (Site & PBU)
PBU Product Quality
Assessment &
Delivery Review
NCR Coordinator
Customer Expectation &
Potential Project Risk
Identification
Product Performance &
Specification Review *
Project Quality Plan (i.e.
Construction,
Transportation and
Commissioning, etc)
Customer Quality Incident
Resolution
Project Quality Plan (i.e.
Construction,
Transportation and
Commissioning, etc)
Customer Quality Incident
Resolution
Project Quality Plan (i.e.
Construction,
Transportation and
Commissioning, etc)
Customer Quality Incident
Resolution
Project Quality Plan (i.e.
Construction,
Transportation and
Commissioning,
Warehouse, Storage,
Tool mgmt., etc)
Customer Quality Incident
Resolution
Supplier Evaluation &
Development
Quality Transparency & Performance Analysis
Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)
Quality System Assurance (i.e. Compliance Audit, BP Mgmt, and Certification)
SBU Continuous Improvement & Training + Business Solution
Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)
Quality Transparency & Performance Analysis
Quality System Assurance (i.e. Compliance Audit, BP Mgmt, and Certification)
Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)
SBU Continuous Improvement & Training + Business Solution
Quality Transparency, Performance Analysis & Action Follow Up
Quality Assurance (i.e. Compliance Audit, BP Mgmt, Documentation, and Certification)
Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)
Name of presentation4
SAP
Awareness
Site
Quality
NCR
Performance
Continuous
Improvement
Quality
Assurance
Production
Quality
Team Interaction In QPEX
Name of presentation5
Phase I
•Documentation Focus to Site Operation Focus
•Office Stations to Job Sites Stations
•Academic Training to Job Related Skills/Competence Development
•No Process to Basic Business Process Established
Phase II
Phase III
•Project Coordinator to Project Leader as Professional in Associated Area
•Case by Case Issue Resolution to Process Oriented Resolution
•Quality Awareness W/ Well Trained Knowledge on Process & Product
•Project Driven Measureable to CTQ Driven Measureable
•Reactive Problem Solving Attitude to Preventive Attitude
•Leadership Demonstration As C.I. Change Agent Within Organization
•Tiered Talent Development Within the Team
SBU Quality 3-Year Strategy Plan
Name of presentation6
GeneratorNacelle VSPOControlBlade Hohhot Xu ZhouMachining
Greater China Quality Forum Committee
Tower
TEDA
Chairman
Peter Zhou
Sponsor
Jens Tommerup
Tower
VSPO Hohhot Tower Xu Zhou
Name of presentation7
Executive Management Quality Newsletter
Name of presentation8
Purpose:
• To recognize team/individuals who have contributed in an outstanding way to the
application of effective quality management.
• Promote Quality Awareness in SBU China.
Category:
• Quality Pilot Award
• Outstanding Contribution Award
• Best Cooperation Award
Frequency: Quarterly and Annually
Quality Award Committee:
• Nominate the candidates of Outstanding Contribution
and Best Cooperation Award
• Appraise the candidates of each award
Committee members are the Head of Related Functions in SBU China.
Category Candidates Nominated By Appraised By Approved By
Quality Pilot Award
Installation sites, and
Service sites
Project Manager, and
Regional Service Manager
Quality Award
Committee
Department
Head
Outstanding
Contribution Award
SBU Employees Function Head
Quality Award
Committee
SBU President
Best Cooperation
Award
PBU and VSPO Function Head
Quality Award
Committee
SBU President
Quality Recognition and Award
Name of presentation9
SBU QPEX Year 2011 Critical To Quality (CTQ)
Name of presentation10
0.00%
0.1%
0.2%
0.3%
0.4%
0.5%
0.6%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Prevention
1.00%
2.00%
3.00%
4.00%
5.00%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Internal scrap% Internal Goal
Internal&Scrap% -
Crystal
0.00%
0.05%
0.10%
0.15%
0.20%
0.25%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
External
External% - Crystal
0.00%
0.1%
0.2%
0.3%
0.4%
0.5%
0.6%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Appraisal
Prevention%
-
Appraisal%
-
COQ % Trend --- Example
0.00%
0.1%
0.2%
0.3%
0.4%
0.5%
0.6%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Prevention
1.00%
2.00%
3.00%
4.00%
5.00%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Internal scrap% Internal Goal
Internal & Scrap%
-
Crystal
0.00%
0.05%
0.10%
0.15%
0.20%
0.25%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
External
External%
-
0.00%
0.1%
0.2%
0.3%
0.4%
0.5%
0.6%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Appraisal
- -
COQ % Trend --- Example
SBU Cost of Poor Quality

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Vestas QPEX Plan

  • 1. Vestas China Wind Technology Quality and Process Excellence Plan [Date Month 20XX, Name, Department, etc.]
  • 2. Name of presentation2 Site Quality Improvement Jens Tommerup President Peter Zhou Quality & Process Excellence TBD NCR Product Quality Quality Awareness & Assurance Performance Process Excellence Quality Business Solution Quality & PEX Organization Chart
  • 3. Name of presentation3 SBU China QPEX Role Proposal – Group OPA SalesSales Production Site Construction ServiceSalesSales ProductionSalesSales Site Construction ProductionSales Product Development New Product Quality Plan Industry / National Prodt Code & Regulation Product Reliability Test Design for Six Sigma Service Project Quality Plan Spare Parts Quality & Supplier Evaluation* Material Lab (e.g. Metallurgical)* New Product Quality Plan Industry / National Prodt Code & Regulation Product Reliability Test Design for Six Sigma New Product Quality Plan* Industry / National Prodt Code & Regulation* Product Reliability Test* Design for Six Sigma * - Role to Be Developed Customer Audit Coordination Product Quality Assessment & Delivery Review NCR Coordinator Customer Audit Coordination (Site & PBU) PBU Product Quality Assessment & Delivery Review NCR Coordinator Customer Expectation & Potential Project Risk Identification Product Performance & Specification Review * Project Quality Plan (i.e. Construction, Transportation and Commissioning, etc) Customer Quality Incident Resolution Project Quality Plan (i.e. Construction, Transportation and Commissioning, etc) Customer Quality Incident Resolution Project Quality Plan (i.e. Construction, Transportation and Commissioning, etc) Customer Quality Incident Resolution Project Quality Plan (i.e. Construction, Transportation and Commissioning, Warehouse, Storage, Tool mgmt., etc) Customer Quality Incident Resolution Supplier Evaluation & Development Quality Transparency & Performance Analysis Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation) Quality System Assurance (i.e. Compliance Audit, BP Mgmt, and Certification) SBU Continuous Improvement & Training + Business Solution Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation) Quality Transparency & Performance Analysis Quality System Assurance (i.e. Compliance Audit, BP Mgmt, and Certification) Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation) SBU Continuous Improvement & Training + Business Solution Quality Transparency, Performance Analysis & Action Follow Up Quality Assurance (i.e. Compliance Audit, BP Mgmt, Documentation, and Certification) Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)
  • 5. Name of presentation5 Phase I •Documentation Focus to Site Operation Focus •Office Stations to Job Sites Stations •Academic Training to Job Related Skills/Competence Development •No Process to Basic Business Process Established Phase II Phase III •Project Coordinator to Project Leader as Professional in Associated Area •Case by Case Issue Resolution to Process Oriented Resolution •Quality Awareness W/ Well Trained Knowledge on Process & Product •Project Driven Measureable to CTQ Driven Measureable •Reactive Problem Solving Attitude to Preventive Attitude •Leadership Demonstration As C.I. Change Agent Within Organization •Tiered Talent Development Within the Team SBU Quality 3-Year Strategy Plan
  • 6. Name of presentation6 GeneratorNacelle VSPOControlBlade Hohhot Xu ZhouMachining Greater China Quality Forum Committee Tower TEDA Chairman Peter Zhou Sponsor Jens Tommerup Tower VSPO Hohhot Tower Xu Zhou
  • 7. Name of presentation7 Executive Management Quality Newsletter
  • 8. Name of presentation8 Purpose: • To recognize team/individuals who have contributed in an outstanding way to the application of effective quality management. • Promote Quality Awareness in SBU China. Category: • Quality Pilot Award • Outstanding Contribution Award • Best Cooperation Award Frequency: Quarterly and Annually Quality Award Committee: • Nominate the candidates of Outstanding Contribution and Best Cooperation Award • Appraise the candidates of each award Committee members are the Head of Related Functions in SBU China. Category Candidates Nominated By Appraised By Approved By Quality Pilot Award Installation sites, and Service sites Project Manager, and Regional Service Manager Quality Award Committee Department Head Outstanding Contribution Award SBU Employees Function Head Quality Award Committee SBU President Best Cooperation Award PBU and VSPO Function Head Quality Award Committee SBU President Quality Recognition and Award
  • 9. Name of presentation9 SBU QPEX Year 2011 Critical To Quality (CTQ)
  • 10. Name of presentation10 0.00% 0.1% 0.2% 0.3% 0.4% 0.5% 0.6% Mar Apr May Jun Jul Aug Sept Oct Nov Dec Prevention 1.00% 2.00% 3.00% 4.00% 5.00% Mar Apr May Jun Jul Aug Sept Oct Nov Dec Internal scrap% Internal Goal Internal&Scrap% - Crystal 0.00% 0.05% 0.10% 0.15% 0.20% 0.25% Mar Apr May Jun Jul Aug Sept Oct Nov Dec External External% - Crystal 0.00% 0.1% 0.2% 0.3% 0.4% 0.5% 0.6% Mar Apr May Jun Jul Aug Sept Oct Nov Dec Appraisal Prevention% - Appraisal% - COQ % Trend --- Example 0.00% 0.1% 0.2% 0.3% 0.4% 0.5% 0.6% Mar Apr May Jun Jul Aug Sept Oct Nov Dec Prevention 1.00% 2.00% 3.00% 4.00% 5.00% Mar Apr May Jun Jul Aug Sept Oct Nov Dec Internal scrap% Internal Goal Internal & Scrap% - Crystal 0.00% 0.05% 0.10% 0.15% 0.20% 0.25% Mar Apr May Jun Jul Aug Sept Oct Nov Dec External External% - 0.00% 0.1% 0.2% 0.3% 0.4% 0.5% 0.6% Mar Apr May Jun Jul Aug Sept Oct Nov Dec Appraisal - - COQ % Trend --- Example SBU Cost of Poor Quality