Pete Kinser
4 SlideShares 23 Seguidores
Personal Information
Organização/Local de trabalho
Greater Denver Area United States
Cargo
Independent Product Research, Strategy, and Design Consultant
Setor
Design
Sobre
I'm an Experience Design consultant in Denver, CO where I lead innovation, strategy, and product design projects and teams. I'm engaged by companies to help educate and encourage human-centered, and experience-first mindsets. Organizations are finding a need to bring experience design principles and practices into their processes. I partner with leadership in developing values-based strategies to become customer-centric and experience-focused. I also teach graduate courses at the University of Denver on design thinking, user experience (UX), and customer experience (CX).
Detalhes do contato
Marcadores
cx customer experience ux user experience leadership strategic design design thinking design service design value change management organization technology leadership development lean kanban startup denstartupweek
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Apresentações

(4)
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How To Entice Leadership To CRAVE Customer Discovery

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Leveraging UX & Kanban to Unleash Your Inner Startup

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Driving Organizational Alignment Through Customer Experience

Há 7 anos • 445 Visualizações

Leveraging Service Design to Orchestrate Customer Touchpoints

Há 5 anos • 329 Visualizações
Personal Information
Organização/Local de trabalho
Greater Denver Area United States
Cargo
Independent Product Research, Strategy, and Design Consultant
Setor
Design
Sobre
I'm an Experience Design consultant in Denver, CO where I lead innovation, strategy, and product design projects and teams. I'm engaged by companies to help educate and encourage human-centered, and experience-first mindsets. Organizations are finding a need to bring experience design principles and practices into their processes. I partner with leadership in developing values-based strategies to become customer-centric and experience-focused. I also teach graduate courses at the University of Denver on design thinking, user experience (UX), and customer experience (CX).
Marcadores
cx customer experience ux user experience leadership strategic design design thinking design service design value change management organization technology leadership development lean kanban startup denstartupweek
Ver mais