Pentaho Healthcare Solutions

Pentaho Healthcare Solutions Presentation

2012

© 2012, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555

Healthcare IT

Image: Courtesy of Athenahealth, 2012

Key Issues in the Healthcare Industry

The challenge clinicians face every day is knowing
what the right thing is, when the right time is, and
what is the right way.

• Ongoing healthcare reform
• Investment in healthcare and aging population
• Increased tension between payers and providers
• Healthcare organizations are faced with several
key issues
 Management
 Regulatory
 Contracts
 Reimbursement
 Benchmarking

3

7 BI Trends in the Healthcare Industry

1. Consolidation of information
– Bringing financial, patient & clinical data together
2. New data resources available to leverage with analytics
– National health DBs, shared data w insurers, etc…
3. Need for self-service data discovery tools
– Data is new, analytics is new
4. Ease of use for non-technical users
– Doctors & nurses are not the most technical and can’t spend hours on training or looking
into some report
5. Users are mobile
6. Professionalisation through metrics & KPIs
– Seeing the patient as a customer
7. Big Data analytics on large and varied data sets

4

Big Data in Healthcare

• Bigger challenge is data variety
• Monitor and manage growing volumes of data for compliance
• Must leverage all data sets for predictive, pattern & risk analysis
• Need to analyze patient behaviour to optimise processes, reduce re-
admissions and provide better care

5

Pentaho Use Cases

• Improve Operational Efficiency
Clinical • Eliminate costly, manual and delayed report
generation
Excellence • Behavioural analysis Nurses
• Pattern & risk analysis Analyzing patient waiting times

• Outcome of care analysis
Improving • Clinical service excellence through access to
information for better decisions
Patient • Sharing of patient information through the Predictive Healthcare Analyst
Satisfaction treatment lifecycle Preventive medical treatment for high risk
• Reduce Patient waiting times patients

• Avoid fines / litigation
Compliance • Maximise available public funding
• Provide Social and Public Information Doctors & Nurses
• Fraud detection and prevention Better patient care, compliance & cost metrics
through analysis of big data streams of clinical
data

• Resource & staff planning
Financial • Optimise supply chain
Management • Understand patients/procedures/revenue
• Manage claims & reimbursements Finance Analyst
Full financial performance visibility for
each facility to optimize operational costs
6

Pentaho Business Analytics

Power to the User
Hospital Managers Administration Staff Any Doctor/Nurse
IT Staff
Doctors & Nurses

Staff & IT
Shared Metadata & Workspace Collaboration

Access
Integrate
Cleanse
Enrich Broad Spectrum
Reports of Insight – Single
Scoring
Dashboards Patient View
Analysis Predictive
Visualizations Analytics

Easily Embeddable
100% Java Open API’s Multi-Tenant Ready
into Enterprise Apps

Operational Big Data Data Public/ Insight into all Data
Clinical Data Health DB Stream Private Clouds (Big & Diverse Data)

Pentaho for Healthcare

Powerful Reporting
Speed of and Visualization
Deployment

Innovation & Self-Service Analysis
Collaboration

Superior Data Integration,
Customer
Service
including Big Data

Total Value Data Mining
(Predictive Analytics)

8

Pentaho Analytics at StoneGate Senior Living
Assisted Living Provider

“Although StoneGate is a medium-sized
company, our Pentaho-driven expense
management system gives us the resources to
compete with the huge players in our space.”

Brandon Jackson, Director of Analytics and
Finance, StoneGate Senior Living

Business Challenges
Wanted to automate data collection, analysis and visualization from six different
businesses in 41 of its senior living facilities.

Pentaho Benefits Why Pentaho
• Major cost savings: Integrating billing transaction data resulted • Standards driven
in cumulative savings of $109,000 in 2.5 years. Cut overtime
in half saving $264,000 a year; Avoided potential Medicare • Technical innovation
fines of $300,000 each. • Cost of ownership
• Competitive advantage for a midsize company to access • Involved product engineers,
resources to refine operations such as mobile and predictive professional support and
analytics and comprehensive data integration. training.

10

Pentaho Business Analytics at Specsavers
Leading optical retailer in the UK and top five in the world

“With Pentaho Business Analytics we can
now analyze these cross-sales patterns,
which inform our marketing campaigns,
procurement planning and other processes.”

--Carl Jansen, IT Product Development Manager at
Specsavers

Business Challenge
Specsavers needed faster, more consistent reporting for inventory planning,
materials sourcing and retail promotion planning, particularly for its famous two-for-
one eyeglass deals.
• Office managers now receive monthly reports in a single, • Breadth of business analytics
standardized format. capabilities including data
• Less reliance on IT with "super user" data analysts being integration.
trained on Pentaho, freeing up IT resources for back end • Commercial open source
development. technology.
• Pentaho Business Analytics applications successfully rolled • Self-service features.
out in test markets to 25 head office managers and
approximately 200 planners in the warehouses and labs. 11

Pentaho Analytics at Bedlam Alliance for Community Health at
the University of Oklahoma School of Community Medicine in
Tulsa
“We are moving from taking care of patients
in an office to looking at an entire panel of
patients and caring for them wherever they
are. With Pentaho, we can see which
patients are moving toward therapeutic
targets and which are not and call those
individuals into the clinic as needed.”
- Dr. Ronald Saizow, Professor of Medicine,
Associate Dean of Academic Programs, University of
Oklahoma School of Community Medicine
Business Challenge
Bedlam needed a business analytics platform to allow professors and students to track
patient care efforts, take a closer look at the effects of their treatment, and create reports to
provide patients with top-notch preventive care for the future.

• Enabled students to see patient’s vital statistics, such as blood sugar,
blood pressure and cholesterol • Creates clear, readable
• Has provided an evidence-based treatment protocol to provide more and accurate data
aggressive treatments for patients
• Provides vision into
• Students are able to view and analyze data from an entire panel of treatment results
patients to provide consistent and preventive care without the
requiring patients to be present
• Now better able to move patients toward their target therapeutic goal
12

Pentaho Analytics at Cardiac Science
Global Leader in Cardiology Products

“Pentaho provides the same or better
functionality and more support versus the
competition. They provide a lower cost of
ownership versus proprietary systems. We’ve
been very happy with Pentaho Data Integration
Enterprise Edition. ”
- Debbie Shapiro, Data Warehouse Manager, Cardiac
Science

Business Challenge
With customers in over 100 countries and a rapidly growing production database, Cardiac
Science needed timely and accurate business information to make key decisions for
marketing sales, accounting and engineering quality.
• Able to obtain an automated, nightly archival of production system • Selected over Informatica
• Improved customer experience teams able to quickly and easily and Microsoft because of
access and analyze data concerning service request and incidents functionality and support
• Intuitive drag and drop design environment made it easy for
administrators to define and maintain data extraction jobs and • Ease-of-use
metadata-driven engine addresses complex integration routines • Rich feature set
without having to write code
• Professional support and vibrant community helped accelerate
deployment while minimizing risk and cost 13

Pentaho Analytics at Delta Dental
Leading dental insurance provider

“Once we had a business analytics platform
that everyone could use and people
understood its capabilities, they were
transformed into knowledge workers who can
look to data to answer their questions. As a
result, people rely on data, not anecdotes to
drive the business ”
- John Sheffield, Director of Software Development,
at Delta Dental of Virginia
Business Challenge
Needed to replace proprietary BI system, empower self-service analytics and enable the IT
team to scale and be flexible with the company’s rapid growth

• Competitive advantage to compete and win against other, often • High value
larger, carriers
• Easy to integrate
• Pentaho has precipitated a cultural shift at Delta Dental of
Virginia resulting in more than 35,000 agents relying on data, • Cost efficient
not anecdotes to drive the business
• User friendly
• Proliferated success companywide resulting in other Delta
Dental member companies either license the software or utilize it
through SaaS 14

Pentaho Analytics at St. Antonius Hospital
Clinical training hospital in the Netherlands

“With interactive analysis, our doctors, nurses,
and administrative staff can now improve the
utilization of emergency and surgery rooms to
deliver better patient care and quality
services.”

--Gerrit Krediet, CTO, St. Antonius Hospital

Business Challenge
Wanted the entire staff to leverage hospital data to identify trends, pinpoint problems
and make recommendations to streamline hospital processes.

• Enabled St. Antonius to instill a culture of self-service BI • Needed to leverage HL7
throughout the hospital. standards.
• Reduced emergency room turnaround times (20%) and • Open platform
streamlined operating room processes. • End-to-end platform
• Put more intelligence into the hands of doctors and administrators • Mobile BI capabilities
and consequently freed up the IT staff for other work.

15

Pentaho Analytics at Leaders in Oncology
Europe’s top cancer treatment facility

“We ask our clinical staff to enter a lot of
assessment data and we want them to see the
results of their work. We believe our staff
should benefit from business analytics and
Pentaho will make this happen.”

--Steve Rumbles, Head of IT, Leaders in Oncology

Business Challenge
Needed to access and analyze massive amounts of complex data generated by
patients during treatment such as diagnoses, stage of disease, demographic
profiling, blood test results and chemotherapy regimens.
• Ability to glen basic information on company information, treatment • Cost of ownership
types and diagnoses to help inform senior management and the • Scalability
board.
• Does not charge per user
• Provide clinical staff on the front line with up to the minute reports
• Selected over Business Objects
to provide insight into the recovery prospects of patients.
• Creation of monthly clinical outcome reports based on the
standard International Classification of Diseases (ICD), using
Common Toxicity Criteria (CTC) standards for disease staging and
16
treatment plan scoring formats.

Pentaho Analytics at Loma Linda
Educational health-sciences institution

“Because Pentaho is so accessible to users, it
has quickly spread to different groups and new
users. Some users want data in a cube; others
just want output or static data for a mailing.
Regardless, users know that they can basically
get anything they want, quickly and easily,
because of Pentaho’s capabilities. ”
--Duncan Henry, Analyst, Loma Linda University Health Care

Business Challenge
As a health care center with over 500,000 patients and 600 doctors, Loma Linda
sought to update excel users with OLAP analysis to support data integration and
analysis across multiple sources to gain better insight into patient and business
information.
• Ability to drill down and analyze to the individual patient level • HIPPA compliant
• Centralized, secured, consistent information delivery • Open standards
• Comprehensive analysis of time periods, services provided, billing • Ease of Integration
groups, physicians • Cost of Ownership

17

Pentaho Embedded Analytics at Intelligent Insites
Software provider helping hospitals improve patient satisfaction and operational performance

“Our partnership with Pentaho is
helping us supercharge hospitals’
real-time location systems and RFID
solutions, thereby improving overall
healthcare, one optimized process
at a time.”

- Carol Tweten, director of Product Management,
Intelligent InSites

Business Challenge
Intelligent Insites wanted to embed an analytics platform to help automate RTLS data
analysis and provide enhanced business intelligence tools for healthcare providers.

• Hospitals can now perform extensive analysis on their RTLS and • Ease of integration
RFID data, uncover trends and gain actionable intelligence.
• Superior end-to-end analytics
• Pentaho helps hospitals analyze processes, identify operational platform
bottlenecks, shorten patients’ length of stay, and improve patient
safety and patient satisfaction.

18

Big Data Analytics at Shareable Ink
Healthcare Cloud Computing Provider

“Pentaho’s ability to expose analysis
to end users directly stood up
against other BI vendors.”
--Gerry Andrady, Vice President, Product
Management, Shareable Ink

Business Challenge
Offer customers a sophisticated self-service analytics experience against unstructured data,
while focusing development resources on core domain expertise and not building analytics.

• Created a cloud-based big data analytics platform – to • Easy customization and embedding.
store, analyze & visualize data – regardless of its type. • Modern, open architecture and open
source framework.
• First to market (in 8 weeks) with reporting and analytics
solution on data that had never been digitized. • Large user community and expertise in the
market.
• Additional source of revenue.
• Established product with resources
• More effective use of R&D budget. allocated to partner success.
19

Thank You
Join the conversation. You can find us on:

http://blog.pentaho.com

@Pentaho

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Pentaho Business Analytics


Pentaho Healthcare Solutions

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