Personal Information
Organização/Local de trabalho
Selangor, Malaysia Malaysia
Cargo
Content Strategist, Problem Space Researcher, Leadership Coach
Setor
Design
Site
commaconsultancy.co
Sobre
I help organisations develop their content strategy by first understanding the purposes of people whom they want to support. I do this by applying the problem space research method by Indi Young, with the final output of an opportunity map - also known as a Mental Model Diagram.
Through the unbiased, bottom up research results - I collaborate with organisations to map opportunities together as a team so that the opportunities are owned by the entire org.
I also conduct workshops to guide teams in performing the above, if they prefer to do the research or strategy on their own. Personal, one-to-one coaching sessions are also available.
Marcadores
teamwork
indiyoung
listening
empathy
design thinking
leadership
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