Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
How to Choose the Best Payroll Service Company
1. PayrollServicesQuote
PayrollServicesQuote.com to Choosing the Right Payroll Service Provider
The Definitive Guide
The Definitive Guide to Choosing the Right
Payroll Service Provider
How to Choose the Best
Payroll Service Company
Switching Payroll Service Companies?
What You Need To Know
2. PayrollServicesQuote.com
The Definitive Guide to Choosing the Right
Payroll Service Provider
In This Guide You Will Learn
How to Evaluate if You Really Need to
Change Payroll Service Companies
What is Involved to Ensure a Smooth
Transition
A Simple Step by Step Checklist to Avoid
Common Pitfalls and Missteps
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3. PayrollServicesQuote.com
The Definitive Guide to Choosing the Right
Payroll Service Provider
Does There Really Need to be a Change?
• Do not under-estimate the cost of switching payroll
service companies.
• Before considering switching payroll services always
have a honest conversation with your current
provider.
• Try putting your current payroll service company on
“probation”.
• You are almost always better off by resolving the
issues with the current provider than dedicating time
& resources in a new relationship. In most cases your
current provider will appreciate the honesty & do
what is possible to satisfy you.
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4. PayrollServicesQuote.com
The Definitive Guide to Choosing the Right
Payroll Service Provider
Really Understand Why You Need a Change
• Before researching new payroll service companies ask
yourself some honest questions.
– What did you like about your existing provider?
– What did you not like about your existing provider?
– What could your existing provider have done better?
– What is the true reason for leaving the service?
– Were they slow to return phone calls?
– Were their prices too high?
– Were there too many errors and/or penalties?
• In order to find the right payroll service company for you,
be honest with yourself and be able to answer these
questions.
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5. PayrollServicesQuote.com
The Definitive Guide to Choosing the Right
Payroll Service Provider
If You Decide A Transition is Needed
• It is usually best to switch payroll service companies at the
beginning of the calendar year.
• In most small business cases, taxes are paid quarterly or
annually.
• Clearly communicate your needs to the new provider.
• Check & recheck your records. Mistakes greatly affect
payroll for the remaining year.
• Set Up a Trial Period Up.
– Have the new provider process checks early. A solid rule of
thumb is to process payroll at least 2 days in advance at first
– Take time to ensure W-4, social security numbers, spelling of
names and numbers are correct
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6. PayrollServicesQuote.com
The Definitive Guide to Choosing the Right
Payroll Service Provider
How to Choose the Best Payroll Service
1. Build a List
2. Compare Payroll Service Companies
3. Pick Up the Phone & Call Customer Service
4. Set Up an Introductory Period
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7. PayrollServicesQuote.com
The Definitive Guide to Choosing the Right
Payroll Service Provider
Building a List
– Research is always the most important
aspect.
– Build a list of 3 – 5 potential providers.
– Do an online search, ask your colleagues,
or ask your accountant to make a
recommendation.
– Always include a variety including large
reputable payroll service companies like
Paychex, online providers, and a few small
providers.
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8. PayrollServicesQuote.com
The Definitive Guide to Choosing the Right
Payroll Service Provider
Comparing Payroll Service Companies
– This is why the previous exercise of
understanding your needs and the
shortcomings of your previous provider is
very important.
– Develop a chart & make sure to include all
of your identified needs.
– Build a comparison chart that compares
what each provider includes in each plan &
how much it costs.
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9. PayrollServicesQuote.com
The Definitive Guide to Choosing the Right
Payroll Service Provider
Pick Up The Phone & Talk to Someone
– Remember sales people “sell”.
– If possible talk to other employees
including customer service reps. Ask them
pertinent questions including:
• How quickly can you re-run paychecks when
there is an error?
• How long they guarantee their fees?
• How long does an average customer stay a
client?
• Can you have a list of references?
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10. PayrollServicesQuote.com
The Definitive Guide to Choosing the Right
Payroll Service Provider
Make a Decision & Enroll
– After you have narrowed down your
choices make a decision.
– If you are a new business and not quite
ready send in a sample payroll for a test.
– Try an “introductory” period. Many service
providers will provide guarantees to get
new customers. Don’t ever be afraid to ask
a vendor. Remember they are there to
provide a service to you, their customer.
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11. PayrollServicesQuote.com
The Definitive Guide to Choosing the Right
Payroll Service Provider
In Summary
• Large or small, follow these simple steps and
you will find the best payroll service provider
that fits your needs.
• Yes it is simple but believe it or not most
businesses do not use a process when
evaluating vendors.
• These guidelines give you the framework to
make the right choice for your business.
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12. PayrollServicesQuote.com
The Definitive Guide to Choosing the Right
Payroll Service Provider
Free No Obligation Payroll Quote
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Visit www.PayrollServicesQuote.com
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