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RISK MANAGEMENT BY DESIGN
Page  2
Intercept Risk Services
Offer Real-time Risk Management Services into the
ecommerce industry
Assist the ecommerce Merchant in ensuring a positive
and profitable CNP base
A flexible Risk Management Service provider that offers
easily integrable Risk Management Solutions
Offer Risk Management Solutions suited to maintaining a
favourable customer experience
1
2
3
4
5
Provide ecommerce Merchants with a collection of Risk
Solutions to effectively combat online fraud
Page  3
Risk Services Overview
 Real Time Transaction Management
 Transaction Assessment
 Profiling
 Automatic Verification
 Manual Verification
Page  4
Real Time Transaction Management
Automated Risk Engine Transaction Assessment
 Sophisticated Transaction
Monitoring Engine
 Automated scrubbing of Negative
and Positive Databases
 Real-time transaction monitoring
parameters
 Flexible Solution – Outputs can be
defined to Merchants Business
Model
 Comprehensive Transaction audit
tracking
 Real-time Customer Linking; IP,
Machine ID, Software ID, Session
ID
 Multiple Payment platform support
 A dedicated and skilled team of Risk
Assessors
 Outputs generated from Risk
Engine are manually assessed for
negative behaviour
 Provide Risk recommendations on
transactions reviewed
 Global transaction screening
 Geographic Management
 Governance Management
 Chargeback Monitoring
 Fraud Syndicate Profiling and
Monitoring
Risk Management
Page  5
 Assist in compiling a comprehensive base Risk Rule Set
 Assist in the continuous management of the Merchant’s Risk Rules
 Assist in compiling detailed Business Management rules
 Adjust and introduce Risk Management parameters where and when required
 Create and maintain Positive and Negative databases
 Detailed Risk Analysis
 Chargeback Prevention and Analysis
 Comprehensive Fraud Syndicate Modelling
 Cost Of Fraud Prediction
 Exposure Management
Elevated
Analysis
Customer
Creation
Deposit/
Funding
Monies
Out/
Delivered
Goods
Page  6
Profiling
Geographic Information
 Online accessed profiling of various aspects/attributes related to the eccommerce industry.
Merchants have the ability to track customer global negative behavior as well as keep
abreast with industry related topics.
Customer Details
 Regular profiles are created for each impacted geographical region globally. Allowing the
eccommerce Merchant to access information about average earnings per household,
online access, current ocurrences i.e. economic updates etc. expenditure
 Negative Customers are profiled and daily updates can be accessed with regards to
activity noticed.
Customer Information
 Negative Customers are profiled and daily updates can be accessed with regards to
activity noticed.
Merchant Accessible
Profiling - Continued
Page  7
Geographic Information
CNP Fraud Updates
 Regular profiles are created for each impacted geographical region globally. Allowing the
eccommerce Merchant to access information about average earnings per household,
online access, current ocurrences i.e. economic updates etc. expenditure
 Regular updates are posted with regards to the current global trends as per CNP fraud.
This includes information surrounding recent disclosed data security breaches etc. This
allows the Merchant to implement the nessessary precautionary Risk measures.
Governance
 Regular updates are posted surrounding industry specific related governance issues
Merchant Industry Related
 Merchants can access updated information related to their individual Business Industry.
Page  8
Automated Verification
Verification Engine
 Real-time Customer Persona
Verification
 Mutiple Countries Supported
 Mutiple ID Types Supported
 Flexible Solution – Verification
Attributes can be set per Business
Model
 One on One Verification, Manual
Batch Verification or Automated
Verification
 Unnessessary Duplicate Verification
of a single Customer across multiple
transactions
Page  9
Manual Customer Verification
 Telephonic
Verification/Cutomer
Welcomed
 Specialised Skilled
Verification Assessors
 Specialist Call Risk
Call Scripts
 Multiple Language
Support
 Detailed Audit stored
 Specialist Identity
Document Assessment
Monies In –
Purchase
Transaction
Monies Out –
Shipped Items
Customer Account
Creation
Fraud Syndicate Detection and Monitoring
Page  10
Fraud Detected
Fraud Synopsis
Created
Exposure
Management
Pre-empt Future COF
Stakeholder Reporting
Solutions
Implemented Tracking
Reference Guide
Processor Reporting
 Fraud Syndicates are systematically and manually
detected
 Details are analysed and profiles created
 Global Alerts are forwarded into Merchant base
 Counter measures are implemented and
transaction movement assessed
 Exposure Reports are utilised
 Cost Of Fraud Reported
 Transactions are automatically assessed against
all previous recorded Fraud Syndicate details

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#Paymentasiareviews - Risk Management Model Ecommerce Industry

  • 2. Page  2 Intercept Risk Services Offer Real-time Risk Management Services into the ecommerce industry Assist the ecommerce Merchant in ensuring a positive and profitable CNP base A flexible Risk Management Service provider that offers easily integrable Risk Management Solutions Offer Risk Management Solutions suited to maintaining a favourable customer experience 1 2 3 4 5 Provide ecommerce Merchants with a collection of Risk Solutions to effectively combat online fraud
  • 3. Page  3 Risk Services Overview  Real Time Transaction Management  Transaction Assessment  Profiling  Automatic Verification  Manual Verification
  • 4. Page  4 Real Time Transaction Management Automated Risk Engine Transaction Assessment  Sophisticated Transaction Monitoring Engine  Automated scrubbing of Negative and Positive Databases  Real-time transaction monitoring parameters  Flexible Solution – Outputs can be defined to Merchants Business Model  Comprehensive Transaction audit tracking  Real-time Customer Linking; IP, Machine ID, Software ID, Session ID  Multiple Payment platform support  A dedicated and skilled team of Risk Assessors  Outputs generated from Risk Engine are manually assessed for negative behaviour  Provide Risk recommendations on transactions reviewed  Global transaction screening  Geographic Management  Governance Management  Chargeback Monitoring  Fraud Syndicate Profiling and Monitoring
  • 5. Risk Management Page  5  Assist in compiling a comprehensive base Risk Rule Set  Assist in the continuous management of the Merchant’s Risk Rules  Assist in compiling detailed Business Management rules  Adjust and introduce Risk Management parameters where and when required  Create and maintain Positive and Negative databases  Detailed Risk Analysis  Chargeback Prevention and Analysis  Comprehensive Fraud Syndicate Modelling  Cost Of Fraud Prediction  Exposure Management Elevated Analysis Customer Creation Deposit/ Funding Monies Out/ Delivered Goods
  • 6. Page  6 Profiling Geographic Information  Online accessed profiling of various aspects/attributes related to the eccommerce industry. Merchants have the ability to track customer global negative behavior as well as keep abreast with industry related topics. Customer Details  Regular profiles are created for each impacted geographical region globally. Allowing the eccommerce Merchant to access information about average earnings per household, online access, current ocurrences i.e. economic updates etc. expenditure  Negative Customers are profiled and daily updates can be accessed with regards to activity noticed. Customer Information  Negative Customers are profiled and daily updates can be accessed with regards to activity noticed. Merchant Accessible
  • 7. Profiling - Continued Page  7 Geographic Information CNP Fraud Updates  Regular profiles are created for each impacted geographical region globally. Allowing the eccommerce Merchant to access information about average earnings per household, online access, current ocurrences i.e. economic updates etc. expenditure  Regular updates are posted with regards to the current global trends as per CNP fraud. This includes information surrounding recent disclosed data security breaches etc. This allows the Merchant to implement the nessessary precautionary Risk measures. Governance  Regular updates are posted surrounding industry specific related governance issues Merchant Industry Related  Merchants can access updated information related to their individual Business Industry.
  • 8. Page  8 Automated Verification Verification Engine  Real-time Customer Persona Verification  Mutiple Countries Supported  Mutiple ID Types Supported  Flexible Solution – Verification Attributes can be set per Business Model  One on One Verification, Manual Batch Verification or Automated Verification  Unnessessary Duplicate Verification of a single Customer across multiple transactions
  • 9. Page  9 Manual Customer Verification  Telephonic Verification/Cutomer Welcomed  Specialised Skilled Verification Assessors  Specialist Call Risk Call Scripts  Multiple Language Support  Detailed Audit stored  Specialist Identity Document Assessment Monies In – Purchase Transaction Monies Out – Shipped Items Customer Account Creation
  • 10. Fraud Syndicate Detection and Monitoring Page  10 Fraud Detected Fraud Synopsis Created Exposure Management Pre-empt Future COF Stakeholder Reporting Solutions Implemented Tracking Reference Guide Processor Reporting  Fraud Syndicates are systematically and manually detected  Details are analysed and profiles created  Global Alerts are forwarded into Merchant base  Counter measures are implemented and transaction movement assessed  Exposure Reports are utilised  Cost Of Fraud Reported  Transactions are automatically assessed against all previous recorded Fraud Syndicate details