The document discusses the Business Analysis Planning and Monitoring knowledge area from BABOK. It provides details on the following tasks: 1. Plan BA Approach - Defines how the overall BA process will be approached, including team roles, deliverables, techniques, and stakeholder interactions. The organization may have standard approaches that need tailoring. 2. Conduct Stakeholder Analysis - Identifies stakeholders affected by an initiative and their influence. Techniques include RACI matrices and stakeholder maps. 3. Plan BA Activities - Determines the activities, deliverables, effort, and tools to measure progress. The project manager is responsible for integrating the BA plan into the overall project plan. 4. Plan BA

1. BABOK
Study
Group
Meeting 3. Business Analysis Planning &
Monitoring
http://zubkiewicz.com
1
Paweł Zubkiewicz TOGAF 9, OCEB, CCBA, ArchiMate 2
pawel@zubkiewicz.com

2. Business Analysis Planning & Monitoring
http://zubkiewicz.comPaweł Zubkiewicz 2

3. BABOK – Knowledge Areas &
Tasks
http://zubkiewicz.comPaweł Zubkiewicz
Source: www.projerra.ca
5.4 Define
Solution Scope
3

4. 2 – Business Analysis Planning & Monitoring
1/19/2016Paweł Zubkiewicz 4
Task Name
Inputs Elements Techniques Stakeholders Outputs
2.1 Plan BA Approach
describes how to select an
approach for business analy-sis,
which stakeholders need to be
involved in defining the approach,
and who will be
consulted/informed about the
approach, including the rationale
for using it.
Business need (5.1)
Expert judgment
Organizational process assets
Implicit Input:
BA plan(s) (2.3)
Plan vs Change driven approach
1. Timing
2. Formality and detail
3. Requirements prioritization
4. Change management
5. Planning process
6. Communication with
stakeholders
7. Req analysis & mgmt tools
8. Project complexity
General:
Decision analysis (9.8)
Process modeling (9.21)
Structured walkthrough (9.30)
Customer, Domain SME
End User, Supplier
Implementation SME
Project Manager
Tester
Regulator
Sponsor
Business analysis
approach (2.1)
Implicit Output:
BA perf metrics
2.2 Conduct Stakeholder
Analysis
identifies the stakeholders who
may be affected by the initiative.
Determines stake-holder influence
and/or authority regarding
approval of deliverables.
Business need (5.1)
Enterprise architecture
Organizational process assets
Implicit Input:
BA plan(s) (2.3)
1. Identification
2. Complexity of stakeholder group
3. Attitude and influence
4. Authority levels for BA work
General:
Acceptance & evaluation criteria (9.1)
Survey / questionnaire (9.31)
User Stories (9.33)
Other:
RACI matrix
Stakeholder map
Brainstorming (9.3) Interviews (9.14)
Organizational modeling (9.19)
Process modeling (9.21)
Requirements workshops (9.23)
Risk analysis (9.24)
Scenarios & use cases (9.26)
Scope modeling (9.27)
Domain SME
Implementation SME
Project Manager
Tester
Regulator
Sponsor
Stakeholder list, roles
& responsibilities (2.2)
Implicit Output:
BA perf metrics
2.3 Plan BA Activities
Identifies the activities and
deliverables, the effort to perform
the work and the management
tools to measure progress.
BA approach (2.1)
BA performance assessment
(2.6)
Organizational process assets
Stakeholder list, roles, & resp
(2.2)
Implicit Input:
BA plan(s) (2.3)
1. Geographic distribution
2. Type of project/initiative
3. BA deliverables
4. Determine BA activities
General:
Estimation (9.10)
Functional decomposition (9.12)
Risk analysis (9.24)
Customer, Domain SME
End User, Supplier
Implementation SME
Operational Support
Project Manager
Tester
Sponsor
BA Plan(s) (2.3)
Implicit Output:
BA perf metrics
2.4 Plan BA Communication
Describes the structure and
schedule for BA communications.
Organize activities to set
expectations for BA work,
meetings, walkthroughs and other
communications.
BA approach (2.1)
BA plan(s) (2.3)
Organizational process assets
Stakeholder list, roles, & resp
(2.2)
Implicit Input:
BA plan(s) (2.3)
1. Geography
2. Culture
3. Project type
4. Communication frequency
5. Communication formality
General:
Prepare requirement package(4.4)
Communicate requirements (4.5)
Communication skills (8.4)
Structured walkthrough (9.30)
Customer, Domain SME
End User, Supplier
Implementation SME
Operational Support
Project Manager
Tester
Regulator
Sponsor
BA Communication
Plan (2.4)
Implicit Output:
BA perf metrics
2.5 Plan Req. Mgmt. Process
Define the process to approved
requirements and manage
change to the solution or
requirement scope.
BA approach (2.1)
BA plan(s) (2.3)
Organizational process assets
Implicit Input:
BA plan(s) (2.3)
1. Repository
2. Traceability
3. Select requirement attributes
4. Requirements prioritization
5. Change management
6. Tailoring requirements mgmt
process
General:
Decision analysis (9.8)
Problem tracking (9.20)
Risk analysis (9.24)
Domain SME, End User
Implementation SME
Operational Support
Project Manager
Tester
Sponsor
Requirements
Management Plan
(2.5)
Implicit Output:
BA perf metrics
2.6 Manage BA Performance
Manage the performance of BA
activities and ensure that they are
executed effectively.
BA performance metrics (all tasks)
BA plan(s) (2.3)
Organizational performance standards
Requirements Management Plan (2.5)
Implicit Input: BA plan(s) (2.3)
1. Performance measures
2. Performance reporting
3. Preventative & corrective action
General:
Interviews (9.14) Lessons learned process (9.15)
Metrics & KPI (9.16)
Problem tracking (9.20)
Process modeling (9.21)
Survey/questionnaire (9.31)
Domain SME, End User
Implementation SME
Project Manager
Sponsor
BA performance
assessment (2.6)
BA process assets
(2.6)
Implicit Output:
BA perf metrics
Survey /
questionnaire
(9.31)
User Stories (9.33)
Other:
RACI matrix
Stakeholder map

5. 2.1 Plan BA Approach
• BA approach describes overall process that will be
followed by to perform analysis work
• BA approach specifies:
o team roles, deliverables, analysis techniques, timing and frequency of SH
interactions,
• Organization has standard approach that needs to be
tailored to the needs of specific initiative
• If no standards exist, BA works with appropriate SH (PM,
project team) to determine how work will be completed.
• Plan-driven vs. change-driven
http://zubkiewicz.comPaweł Zubkiewicz 5

6. Plan-driven vs. change-driven vs. methodology
• Plan-driven, change-driven are approaches, not
methodologies
• Waterfall, Agile are examples of approaches
• Methodology is a formalized and repeatable BA
approach
http://zubkiewicz.comPaweł Zubkiewicz 6

7. 2.2 Conduct Stakeholder Analysis
Specific techniques
• RACI Matrix
• SH Map & Onion diagram
http://zubkiewicz.comPaweł Zubkiewicz 7
Elements
• Identification
• Complexity of
Stakeholder Group
o Number and variety of direct end
users
o Number of interfacing business
processes and automated
systems
• Attitude and Influence
• Authority Levels For
Business Analysis Work
Identification of stakeholders affected by a initiative or who share a common
business need; determining stakeholder influence and/or authority regarding the
approval of project deliverables

8. 2.3 Plan BA Activities
Role of PM
• Participates in planning
and is responsible for
ensuring that BA plans
are integrated into overall
project plan
• Manages resources,
schedules work
• Develops costs estimates
http://zubkiewicz.comPaweł Zubkiewicz 8
Elements
• Geographic Distribution
of Stakeholders
• Type of Project or
Initiative
• Business Analysis
Deliverables
• Determine Business
Analysis Activities
Determine the activities that must be performed and the deliverables that must be
produced, estimate that work, and identify the management tools

9. 2.4 Plan BA Communication
Culture:
• Relationship to time
• Relationship to task
completion
• Relationship to contracts
• Relationship to formal
and informal authority
http://zubkiewicz.comPaweł Zubkiewicz 9
Elements
• Geography
• Culture
• Project Type
• Communication
frequency
• Communications
Formality
Planning business analysis communications includes determining how best to receive,
distribute, access, update, and escalate information from project stakeholders, and
determining how best to communicate with each stakeholder

10. Definitions from Glossary
Work Product
• A document or collection
of notes or diagrams
used by the business
analyst during the
requirements
development process.
http://zubkiewicz.comPaweł Zubkiewicz 10
Deliverable
• Any unique and verifiable
work product or service
that a party has agreed to
deliver.
Service
Work carried out or on
behalf of others.

11. 2.5 Plan Req. Mgmt. Process
Change Mgmt Plan/Process
• Process for requesting changes
• Who will authorize changes?
• Impact analysis
• Coordinate prioritization
• Wording (components of CR):
o Cost & time estimates
o Benefits & risks of change
o Recommended course of action
for change
http://zubkiewicz.comPaweł Zubkiewicz 11
Elements
• Repository
• Traceability
• Attributes (CARA’S SOUP)
• Prioritization
• Change Management
• Tailoring the Requirements
Management Process
Define the process to approve requirements for implementation and manage
changes to the solution or requirements scope.
Determines what information needs to be recorded and tracked.

12. The 3 plans
Business Analysis
Plan(s)
BA Communication
Plan
Requirements
Management Plan
• description of the
scope of work, the
deliverable Work
Breakdown Structure,
an Activity List,
estimates for
activities
• When and how plan
should be changed
• Level of detail is
determined by BA
Approach or
methodology
• Describes how, when
and why the business
analyst will work
directly with
stakeholders
• The stakeholder
communications
requirements for
business analysis
activities.
• Format, content,
medium, level of detail.
• Responsibility for
collecting, distributing,
accessing, and updating
information
• Approach to be taken
to structure traceability
• Definition of
requirements attributes
to be used.
• Requirements
prioritization process.
• Requirements change
process, including how
changes will be
requested, analyzed,
approved, and
implemented.
1/19/2016Paweł Zubkiewicz 12

13. 2.6 Manage BA Performance
Specific techniques
• Variance Analysis
The purpose of this technique is to
analyze discrepancies between
planned and actual performance,
determine the magnitude of those
discrepancies, and recommend
corrective and preventive action as
required.
Variances can be related to
planned versus actual estimates,
cost, scope, product expectations,
or any measures that have been
established during the planning
process.
http://zubkiewicz.comPaweł Zubkiewicz 13
Elements
• Performance Measures
• Performance Reporting
• Preventive And
Corrective Action
To manage the performance of business analysis activities to ensure that they
are executed as effectively as possible

14. http://zubkiewicz.comPaweł Zubkiewicz 14
Source:modernanalyst.com

15. Mock exam
1/19/2016Paweł Zubkiewicz 15

16. Question 1
http://zubkiewicz.comPaweł Zubkiewicz 16
How does a business analyst ensure their analysis efforts produces
expected stakeholder outcomes?
a. Extensive analysis
b. Monitoring and reporting on work performed
c. Creates a RACI Matrix
d. Defines the tasks to be done
e. Creates Stakeholder Maps
Question # Correct Answer Page Number of
Correct Answer
Comments
1. b -
Monitoring and
reporting on work
performed
17 Chapter 2, page 17 text immediately
above diagram

17. Question 2
http://zubkiewicz.comPaweł Zubkiewicz 17
The task "Plan Business Analysis Approach" includes which of
the following activities?
a. How to select an approach to perform business analysis
b. Which stakeholders need to be involved in deciding on the approach
c. Who will be consulted and informed of the approach
d. All of the above
e. None of the above
Question # Correct Answer Page Number of
Correct Answer
Comments
2. d -
All of the above
17 Chapter 2, page 17 bottom of
page

18. Question 3
http://zubkiewicz.comPaweł Zubkiewicz 18
Which of the following best expresses the activities encompassed in the
knowledge area "Business Analysis Planning and Monitoring"?
a. Identification of stakeholders, selection of business analysis techniques, selecting the
requirements needing to be managed, and assessing the progress of the work
b. Identification of processes, selection of business analysis techniques, selecting the process that
will be used to manage requirements, and assessing the progress of the work
c. Identification of stakeholders, selection of business analysis techniques, selecting the process
that will be used to manage requirements, and how to assess the progress of the work
d. Identification of stakeholders, selection of business analysis techniques, selecting the process
that will be used to manage requirements, and monitoring and reporting results to SMEs
e. None of the above
Question # Correct Answer Page Number of
Correct Answer
Comments
3. c - 6 Chapter 1, page 6 last
paragraph

19. Question 4
http://zubkiewicz.comPaweł Zubkiewicz 19
Business analysis approaches describe which of the following?
a. Overall process that will be followed to perform business analysis work on a given
initiative
b. How and when tasks will be performed
c. Techniques that will be used
d. Deliverables that should be produced
e. All of the above
Question # Correct Answer Page Number of
Correct Answer
Comments
4. e -
All of the above
18 Chapter 2, page 18 first sentence

20. Question 5
http://zubkiewicz.comPaweł Zubkiewicz 20
What best characterizes the differences between "plan-driven" vs
"change-driven" approaches to business analysis?
a. Plan-driven approaches ensure the solution is fully defined before implementation begins, where
as change-driven approaches allow for rapid delivery of business value in short iterations
b. Plan-driven approaches maximize control and minimize risk, where as change-driven
approaches allow for a higher degree of uncertainty
c. Plan-driven approaches assume that requirements need not be defined before implementation,
where as change-driven allow requirements to be clarified and refined through iterative process
d. a and b only
e. a, b and c
Question # Correct Answer Page Number of
Correct Answer
Comments
5. d –
a and b only
19 Chapter 2, page 19

21. Question 6
http://zubkiewicz.comPaweł Zubkiewicz 21
According to the BABOK 2.0, when is stakeholder analysis
started?
a. As soon as a business need is identified
b. As soon as a project is started
c. In the final phases of business analysis planning
d. After the business analysis starts
e. All of the above
Question # Correct Answer Page Number of
Correct Answer
Comments
6. a –
As soon as a
business need is
identified
24 Chapter 2, page 24, start of Section
2.2.2 Description

22. Question 7
http://zubkiewicz.comPaweł Zubkiewicz 22
With respect to planning business analysis activities, what does
the BABOK 2.0 recommend to accommodating change on a
larger initiative or project?
a. Create a high level plan understanding that long-term plans will change as more
information becomes available
b. Develop the plan at the start of the initiative
c. Plan on an incremental or rolling-wave basis
d. a, b and c
e. a and b c only REVISED answer per feedback.
Question # Correct Answer Page Number of
Correct Answer
Comments
7. e –
a and c only
32 Chapter 2, page 32 paragraph
just above Section 2.3.3

23. Question 8
http://zubkiewicz.comPaweł Zubkiewicz 23
In what other document is the business analysis plan integrated
with?
a. BRD - Business Requirements Document
b. Project Plan
c. FRS - Functional Requirements Specifications
d. WBS - Work Breakdown Structure
e. RACI Matrix
Question # Correct Answer Page Number of
Correct Answer
Comments
8. b –
Project Plan
37 Chapter 2, page 37 under
Section 2.3.6 Stakeholders in
subheading "Project Manager"

24. Question 9
http://zubkiewicz.comPaweł Zubkiewicz 24
What are the inputs to "Planning Business Analysis
Communication"?
a. Business Analysis Approach
b. Business Analysis Plan
c. Stakeholder List, Roles and Responsibilities
d. None of the above
e. a, b and c only
Question # Correct Answer Page Number of
Correct Answer
Comments
9. e –
a, b and c
38 Chapter 2, page 38 Section
2.4.3 "Input"

25. Question 10
http://zubkiewicz.comPaweł Zubkiewicz 25
In which task would an assessment for a requirements traceability
matrix or some other requirements tracing tool be done?
a. Plan Business Analysis Approach
b. Plan Business Analysis Activities
c. Plan Requirements Management Process
d. Manage Business Analysis Performance
e. Conduct Stakeholder Analysis
Question # Correct Answer Page Number of
Correct Answer
Comments
10. c –
Plan Requirements
Management
Process
42 Chapter 2, page 42 last
sentence Section 2.5.2

26. Did you enjoy the presentation?
Do you have any questions?
Or maybe you just want to say "thanks"
Just click the pic above to visit my blog http://zubkiewicz.com
http://zubkiewicz.com 26