SurePeople - Brief - People Science.pdf

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Confidential & Proprietary. Patents Pending. All Rights Reserved. Copyright © 2023. SurePeople Inc.
SurePeople
Briefing on
People Science
Paul Tsagaroulis, PhD
Chief Science Officer, SurePeople

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People Science is an emerging field focused
on human behavior and performance. The
awareness of psychological and social
influences creates a deeper understanding of
ourselves. People Science provides insights
that help create positive, engaging, and
thriving work environments. These insights
help address employee attitudes, drives,
capabilities, and behaviors at work. In turn,
this creates a culture of self-awareness that
frames fulfilling experiences. Human-centric
leaders and organizations function with a
deep understanding of human behavior. A
human-centric organization places people
at its center. Leaders can use psychometric
insights to promote human-centric
approaches while driving results.
Emerging business practices, technological
advances, and societal forces continue
to transform the world of work1
. As work
changes, so will our needs at work and
home; as our needs shift to a more human-
centered worklife, so will work.
As the world of work continues to evolve,
leaders need to prioritize employees’
wellbeing. The most effective leaders
balance their team’s needs and the
organization’s goals. They create high-
performing teams while driving results.
Leadership based on authenticity, empathy,
and adaptivity supports a human-centric
paradigm. To develop a strong culture,
leaders must overcome doubt, fear, and
uncertainty. They do this by creating
alignment and connection2
.
Leadership practices that inspire cohesion,
psychological safety, and trust are
also needed. But leading teams can be
challenging. People are complex. A nuanced
leadership approach is critical. Steps leaders
can take to support high-performing teams
begins with alignment:
• Create clarity about the organization’s
purpose and what it means for the team.
• Align their teams while fostering
psychological safety and promoting
wellbeing.
• Develop a collaborative team culture
built on trust that fosters thriving at
work.
• Act on employees’ needs while driving
high performance and results.
Many leaders can benefit by being
empowered to create environments
where people can thrive. What can help
is a comprehensive starting point: A deep
understanding of people in the world of
work driven by science.
SUMMARY OVERVIEW

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People Science is an emerging field focused
on human behavior and performance.
People Science is a science-based approach
to people and groups in the workplace. It
combines evidence-based practices from
psychology, sociology, economics, and other
social sciences. People Science focuses
on understanding how people behave and
interact with others. For example, it focuses
on exploring the mechanisms of why people
work well in some groups but not others.
“ People Science is a
multidisciplinary and
people-centric approach to
understanding people in the
world of work and the future
of work. “
WHAT IS
PEOPLE
SCIENCE?
PEOPLE SCIENCE AT
SUREPEOPLE
People Science raises awareness about human behavior through research. Awareness of
psychological and social influences creates a deeper understanding of people in the world of
work. Psychometrics, such as Prism®
, offer personalized insights that enable self-awareness and
emotional regulation. Our traits and attributes explain our behaviors and interactions. These
lead to a deeper understanding of our attitudes, behaviors, capabilities, and drives. In turn, this
creates a culture of self-awareness that frames fulfilling experiences.
People Science provides insights and frameworks that drive human-centric leadership
behaviors. It designs practices that promote psychological wellbeing that leads to positive
employee experiences. Leaders who cultivate self-awareness and create positive work
environments build strong teams. They are enablers of enhanced performance. By harnessing
these practices, leaders can develop a human-centric culture. They drive better experiences,
improved wellbeing, and thriving work environments.
PEOPLE SCIENCE AT LEADING ORGANIZATIONS
People Science provides a deep understanding of people in the world of work. Prominent
organizations leverage People Science in their practices. These practices include:
• Focus on team performance, wellbeing,
happiness, and success at work3
.
• Drive decisions using scientific methods,
academic thought leadership, and
internal experimentation4
.
• Emerging technologies evolve the
understanding of cognitive, social, and
emotional traits5
.
• Deliver insights that develop skills and
capabilities, focusing on employee
wellbeing6
.
• Support human-centric leadership
paradigms7
.

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A human-centric organization places people
at its center. It begins with considering
people’s needs, experiences, and goals.
Human-centric organizations define their
culture by how they operate. A people-
first mindset recognizes people as unique
individuals who bring value to organizations.
It goes beyond viewing employees as
resources. They know the organization’s
success depends on the success of its
employees. Human-centric organizations
create a supportive learning environment that
encourages employees to thrive.
Human-centric leaders operate with a deep
understanding of the unique qualities and
needs of the individuals they lead. They
prioritize empathy, inclusivity, work-life
balance, personal growth, and a positive
organizational culture. They focus on team
members’ wellbeing and growth. They show
behaviors such as empathy and collaboration
and focus on individuals’ development.
They foster a supportive and inclusive work
environment while achieving organizational
goals. Human-centric leaders enable teams
to reach their full potential.
ORGANIZATIONS
HUMAN
CENTRIC
LEADERS
Human-Centric
Leadership Behaviors
Leaders have a responsibility to create a
positive and inclusive work environment.
Leaders create a supportive culture by
acknowledging their teams’ needs, values,
and aspirations. This results in employees
feeling respected, valued, and supported. By
adopting this approach, leaders can foster a
culture that promotes employee wellbeing.
This, in turn, drives high performance.
Leading with
Compassion
Compassionate leaders understand their
teams and care about others’ wellbeing.
They create a space that encourages open
communication and trust. This fosters
psychological safety. Compassionate
leaders put empathy into action8
. They help
others grow and develop. This creates a
sense of trust, which in turn, strengthens
relationships. By promoting a culture
of helping others, leaders encourage
team members to share feedback. This
drives collaboration, engagement, and
productivity.
CASE STUDY
Our research shows that 50% of leaders have powerful personality traits. These traits
include being results-driven, direct, dutiful, and expressing a drive-forward attitude.
Often, powerful leadership styles come with a cost to relationships. Leaders can flourish
by developing people-driven approaches. This, in turn, empowers leaders to create
environments where people can thrive. Leaders can use psychometric insights to promote
human-centric behaviors while driving results through:

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Paul Tsagaroulis, PhD
Chief Science Officer, SurePeople
Paul Tsagaroulis leads the people science practice at SurePeople. He
has 20+ years of experience in people analytics as a director at Carrier
and U.S. General Services Administration and as an analyst at UBS
and Allstate. Paul has been recognized as a data visualization expert
with a research interest in data literacy. He has a Ph.D. in business
psychology (industrial-organizational track) from the Chicago School
of Professional Psychology.
BIO

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Prism provides a rich, nuanced understanding of the “whole person.”
The Prism algorithm measures 54 traits and attributes across
seven modules. Prism’s journey begins with an enhanced self-
understanding. Prism offers deep data insights – it helps leaders
identify and address individual and team development needs. These
insights serve leaders to make informed decisions impacting teams
and organizational performance.
SurePeople is a technology innovator combining People Science and
AI. We cultivate human-centric leaders to unlock and elevate human
potential. SurePeople provides solutions that enhance the employee
experience. Our software supports individual development, leadership
capabilities, and organizational talent strategies. At the center of
our technology stack is Prism — our psychometric algorithm. Prism
delivers prescriptive and personalized digital learning journeys and
promotes self-awareness and self-management.
Learn more at www.surepeople.com, subscribe to our blog, evolve,
and follow us on LinkedIn, Twitter, and Facebook.
ABOUT PRISM
ABOUT SUREPEOPLE

1. https://www.siop.org/
Business-Resources/Top-10-
Work-Trends
2. https://www.gartner.com/
en/newsroom/press-
releases/06-23-22-gartner-
hr-research-identifies-
human-leadership-as-the-
next-evolution-of-leadership
3. https://www.glintinc.com/
blog/what-is-people-science
4. https://www.goldmansachs.
com/careers/our-firm/
human-capital-management
5. https://workofthefuture.mit.
edu/research-post/cognitive-
science-as-a-new-people-
science-for-the-future-of-
work
6. https://techcommunity.
microsoft.com/t5/viva-glint-
blog/20-tips-from-people-
scientists-to-be-happy-and-
successful-at/ba-p/3791737
7. https://www.gartner.com/
en/newsroom/press-
releases/2022-10-12-gartner-
survey-reveals-leader-and-
manager-effectiveness-tops-
hr-leaders-list-of-priorities-
for-2023
8. https://www.surepeople.
com/community/
blog/2023/06/21/an-
exercise-of-compassion
ENDNOTES

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