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Difficult learning 
Maximising energy 
Resonant simplicity 
Multiple focus 
Mastering inner sense 
Source: White, Hodgson and Crainer
Imposing context 
Taking risks 
Unpredictability 
Conviction 
Making things happen 
Source: Peter Taffinder
Develop your own vision for the organisation 
Decide on the few absolutely critical interventions 
that will make a decisive difference 
Develop close relationships with managers 
Build your network 
Develop support for yourself 
From: Bruce Nixon
Challenge the process 
Inspire a shared vision 
Enable others to act 
Model the way 
Encourage the heart 
Source: Larry Reynolds
Think in different ways 
Develop a point of view 
Take it on the road 
Pull it all together 
Make it happen 
Source: Robert Enricot
Creating the case for change 
Creating structural change 
Engaging others 
Implementing and sustaining changes 
Facilitating and developing capability 
Source: Higgs and Rowland
A guiding vision 
Passion 
Integrity 
Trust 
Curiosity and daring 
Source: Warren Bennis
Authenticity 
Integrity 
Will 
Self-belief 
Self-awareness 
Source: Malcolm Higgs
Sheep 
‘Yes’ people 
Alienated 
Survivors 
Effective/exemplary 
Source: Brown and Thornborrow
Take risks 
Seek opportunities 
Change organisational rules 
Provide something to believe in 
Inspire achievement
Extraversion 
Agreeableness 
Conscientiousness 
Emotional stability 
Openness to experience 
Source: Stuart Tubbs
What would my mother say about this? 
What if this was my personal money? 
Is this how I would want to be treated? 
Would I want what I am doing widely known? 
Am I going to keep this promise? 
Source: George Franks
Predicting 
Visioning 
Assessing 
Designing 
Communicating 
Source: Valarie Washington
Leadership is commonly found 
Leaders are not all at the top 
Leadership skills are needed by many not the few 
Leadership is often low profile and not obvious 
Leaders that are enablers not directors achieve most 
Source: Andy Britnell
Put ethics first – do the right things 
Surround yourself with the best you can find 
How people you value them as individuals 
Be trustworthy 
Develop win/win solutions 
Source: Susan Cullen
Learn to enlist and involve others in the vision 
Show passion and demand it in others 
Set the bar high 
Set the stage 
Communicate values 
Source: Nicholas Conner
Tact and diplomacy 
Tolerance for ambiguity 
Reliability and loyalty 
Diligence and quality 
Regard for others 
Source: Donald Krause
The self-awareness cluster 
The self-regulation cluster 
The motivation cluster 
The empathy cluster 
The social skills cluster 
Source: Henry Stewart
What is our purpose? 
What are our driving forces? 
What are our core values? 
What do we do best? 
What do we want to accomplish? 
What do we need to change? 
Source: Richard Allen
That leaders believe in… 
Being the best 
Superior customer service – both internal and externally 
The need for ongoing innovation and entrepreneurship 
The dignity and worth of the individual employee 
The need for close attention to detail 
Source: Peters and Austin
Directive 
Visionary 
Affiliative 
Participative 
Pace setting 
Coaching
Achievement orientation 
Pragmatism 
Practising humility 
Being service focused 
Demonstrating optimism 
Accepting responsibility 
Source: Murphy
L istens skillfully 
E nthuses and inspires 
A cts creatively and decisively 
D ependable and reliable 
E ducated and aware 
R esults driven 
From: George Mason University
Vision and articulation 
Sensitivity to member needs 
Unconventional behaviour 
Taking personal risks 
Environmental sensitivity 
Not maintaining the status quo 
Source: hip
Leads and encourages change 
Lives by example 
Lauds achievement 
Lends a vision 
Leverages learning and development 
Looks out for others 
Source: Tirmizi
Leaders need: 
Clarity 
Consistency 
Connectivity 
Leadership competencies must be: 
Complicated, but organised 
Conceptual, but real 
Current, up to date and ready for use 
Source: Douglas Ready
Shows determination to achieve excellent results 
Focuses on the market 
Finds better ways 
Demands top performance 
Inspires commitment 
Develops self and others 
Source Phillips
Honesty 
Forward looking 
Inspiring 
Competence 
Fair-minded 
Supportive 
Source: Kouzes and Posner
Accepts chaos 
Shares information 
Develops relationships 
Embraces vision 
Acts with authenticity 
Demonstrates ethical sensibility
Conviction to craft the future 
Strength to surface sentiments 
Wisdom for pathways through the paradox 
Flair to engage through dialogue 
Passion for success 
Staying power 
Source: Andrew and Nada Kakabadse
Provide a new perspective 
Change attitudes 
Instil a sense of fairness 
Use political skills 
Show consideration for others 
Use rhetorical skills 
Source: Landrum et al
Ethics and values 
Composure and appearance 
Learning on the fly 
Making decisions and solving problems 
Negotiation skills 
Able to cope with ambiguity 
A drive for results 
From: St Pauls Leadership programmes
Vision and articulation 
Intellectual stimulation 
Gaining group commitment 
Providing a positive model 
Has high expectations 
Is goal-orientated 
Source: Bernard Lim
L iberates 
E ncourages and supports 
A chieves purpose 
D evelops people and teams 
E xample setting 
R elationship building through trust 
Source: The Industrial Society
Challenging the process 
Inspiring a shared vision 
Enabling others to act 
Modeling the way 
Encouraging the heart 
Developing leadership at every level 
Source: Kouzes and Posner
Moodiness 
Insensitivity 
Arrogance 
Compulsiveness 
Untrustworthiness 
Abrasiveness 
Source: Malcolm Higgs
Heroes 
Actors 
Immortalists 
Power-brokers 
Diplomats 
Willing victims 
Source: Andrew Brown
Transmitting a sense of joint mission and ownership 
Expressing dedication to followers 
Appealing to the hopes and desires of followers 
Addressing crises head on 
Easing group tension in critical times 
Sacrificing self-gain for the gain of others 
Source: Bass and Avolio
Integrity 
Determination 
Magnamanity 
Humility 
Openness 
Creativity 
Source: Warren Bennis
A shift in focus and loss of control 
Poor communication 
Risk aversion 
Slip of ethics 
Poor self-management 
Loss of passion and belief 
Source: Mark Sanborn
Systems thinker 
Change agent 
Innovator and risk taker 
Servant and steward 
Polychronic co-ordinator 
Teacher, mentor, coach and learner 
Visionary and vision-builder 
Source: Michael Marquardt
Pick up on environmental signals 
Be energised about the future 
Cut through complexity, get to the essence of 
all key issues 
Set clear parameters 
Provide context and shared language 
Identify and engage significant stakeholders 
Tap into the best ideas wherever their source 
Source: Tichy and Bennis
Model the values 
Create external focus 
Anticipate change, plan for the future 
Implement with quality, speed and value 
Achieve results with people 
Evaluate and act 
Share key learning
Confidence 
Control 
Engagement 
Resilience 
Decision Making 
Problem solving 
Flexibility 
Source: Provek
Lead by example 
Listen aggressively 
Communicate purpose and meaning 
Create a climate of trust 
Look for results not salutes 
Go beyond standard procedure 
Build up your people 
Source: Eli Lilly and Company
Learn what leadership means 
Be honest and open with yourself 
Concentrate on behaviour 
Monitor your leadership behaviour 
Focus first on your strengths 
Work on your weaknesses over time 
Do it! Turn what you know into what you do
Catalyse change 
Cope with transition 
Are open, pragmatic, and self reliant 
Show a sense of urgency and optimism 
Demonstrate realistic patience 
Are empathetic and trust others 
Go against the grain responsibility 
Source: Bunker et al
Know your people and your business 
Insist on reality 
Set clear goals and priorities 
Follow through 
Reward the ‘doers’ 
Expand people’s capabilities 
Know yourself 
Source: Bossidy and Charan
Optimistic 
Self-assured 
Innovative 
Collaborative 
Purposeful 
Structured 
Proactive 
Source: David Miller
Respects others 
Communicates high personal standards 
Keeps commitments made to others 
Is open and honest 
Actions are consistent with words 
Represents self truthfully 
Does not exploit people

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Leadership 101 150

  • 1. Difficult learning Maximising energy Resonant simplicity Multiple focus Mastering inner sense Source: White, Hodgson and Crainer
  • 2. Imposing context Taking risks Unpredictability Conviction Making things happen Source: Peter Taffinder
  • 3. Develop your own vision for the organisation Decide on the few absolutely critical interventions that will make a decisive difference Develop close relationships with managers Build your network Develop support for yourself From: Bruce Nixon
  • 4. Challenge the process Inspire a shared vision Enable others to act Model the way Encourage the heart Source: Larry Reynolds
  • 5. Think in different ways Develop a point of view Take it on the road Pull it all together Make it happen Source: Robert Enricot
  • 6. Creating the case for change Creating structural change Engaging others Implementing and sustaining changes Facilitating and developing capability Source: Higgs and Rowland
  • 7. A guiding vision Passion Integrity Trust Curiosity and daring Source: Warren Bennis
  • 8. Authenticity Integrity Will Self-belief Self-awareness Source: Malcolm Higgs
  • 9. Sheep ‘Yes’ people Alienated Survivors Effective/exemplary Source: Brown and Thornborrow
  • 10. Take risks Seek opportunities Change organisational rules Provide something to believe in Inspire achievement
  • 11. Extraversion Agreeableness Conscientiousness Emotional stability Openness to experience Source: Stuart Tubbs
  • 12. What would my mother say about this? What if this was my personal money? Is this how I would want to be treated? Would I want what I am doing widely known? Am I going to keep this promise? Source: George Franks
  • 13. Predicting Visioning Assessing Designing Communicating Source: Valarie Washington
  • 14. Leadership is commonly found Leaders are not all at the top Leadership skills are needed by many not the few Leadership is often low profile and not obvious Leaders that are enablers not directors achieve most Source: Andy Britnell
  • 15. Put ethics first – do the right things Surround yourself with the best you can find How people you value them as individuals Be trustworthy Develop win/win solutions Source: Susan Cullen
  • 16. Learn to enlist and involve others in the vision Show passion and demand it in others Set the bar high Set the stage Communicate values Source: Nicholas Conner
  • 17. Tact and diplomacy Tolerance for ambiguity Reliability and loyalty Diligence and quality Regard for others Source: Donald Krause
  • 18. The self-awareness cluster The self-regulation cluster The motivation cluster The empathy cluster The social skills cluster Source: Henry Stewart
  • 19. What is our purpose? What are our driving forces? What are our core values? What do we do best? What do we want to accomplish? What do we need to change? Source: Richard Allen
  • 20. That leaders believe in… Being the best Superior customer service – both internal and externally The need for ongoing innovation and entrepreneurship The dignity and worth of the individual employee The need for close attention to detail Source: Peters and Austin
  • 21. Directive Visionary Affiliative Participative Pace setting Coaching
  • 22. Achievement orientation Pragmatism Practising humility Being service focused Demonstrating optimism Accepting responsibility Source: Murphy
  • 23. L istens skillfully E nthuses and inspires A cts creatively and decisively D ependable and reliable E ducated and aware R esults driven From: George Mason University
  • 24. Vision and articulation Sensitivity to member needs Unconventional behaviour Taking personal risks Environmental sensitivity Not maintaining the status quo Source: hip
  • 25. Leads and encourages change Lives by example Lauds achievement Lends a vision Leverages learning and development Looks out for others Source: Tirmizi
  • 26. Leaders need: Clarity Consistency Connectivity Leadership competencies must be: Complicated, but organised Conceptual, but real Current, up to date and ready for use Source: Douglas Ready
  • 27. Shows determination to achieve excellent results Focuses on the market Finds better ways Demands top performance Inspires commitment Develops self and others Source Phillips
  • 28. Honesty Forward looking Inspiring Competence Fair-minded Supportive Source: Kouzes and Posner
  • 29. Accepts chaos Shares information Develops relationships Embraces vision Acts with authenticity Demonstrates ethical sensibility
  • 30. Conviction to craft the future Strength to surface sentiments Wisdom for pathways through the paradox Flair to engage through dialogue Passion for success Staying power Source: Andrew and Nada Kakabadse
  • 31. Provide a new perspective Change attitudes Instil a sense of fairness Use political skills Show consideration for others Use rhetorical skills Source: Landrum et al
  • 32. Ethics and values Composure and appearance Learning on the fly Making decisions and solving problems Negotiation skills Able to cope with ambiguity A drive for results From: St Pauls Leadership programmes
  • 33. Vision and articulation Intellectual stimulation Gaining group commitment Providing a positive model Has high expectations Is goal-orientated Source: Bernard Lim
  • 34. L iberates E ncourages and supports A chieves purpose D evelops people and teams E xample setting R elationship building through trust Source: The Industrial Society
  • 35. Challenging the process Inspiring a shared vision Enabling others to act Modeling the way Encouraging the heart Developing leadership at every level Source: Kouzes and Posner
  • 36. Moodiness Insensitivity Arrogance Compulsiveness Untrustworthiness Abrasiveness Source: Malcolm Higgs
  • 37. Heroes Actors Immortalists Power-brokers Diplomats Willing victims Source: Andrew Brown
  • 38. Transmitting a sense of joint mission and ownership Expressing dedication to followers Appealing to the hopes and desires of followers Addressing crises head on Easing group tension in critical times Sacrificing self-gain for the gain of others Source: Bass and Avolio
  • 39. Integrity Determination Magnamanity Humility Openness Creativity Source: Warren Bennis
  • 40. A shift in focus and loss of control Poor communication Risk aversion Slip of ethics Poor self-management Loss of passion and belief Source: Mark Sanborn
  • 41. Systems thinker Change agent Innovator and risk taker Servant and steward Polychronic co-ordinator Teacher, mentor, coach and learner Visionary and vision-builder Source: Michael Marquardt
  • 42. Pick up on environmental signals Be energised about the future Cut through complexity, get to the essence of all key issues Set clear parameters Provide context and shared language Identify and engage significant stakeholders Tap into the best ideas wherever their source Source: Tichy and Bennis
  • 43. Model the values Create external focus Anticipate change, plan for the future Implement with quality, speed and value Achieve results with people Evaluate and act Share key learning
  • 44. Confidence Control Engagement Resilience Decision Making Problem solving Flexibility Source: Provek
  • 45. Lead by example Listen aggressively Communicate purpose and meaning Create a climate of trust Look for results not salutes Go beyond standard procedure Build up your people Source: Eli Lilly and Company
  • 46. Learn what leadership means Be honest and open with yourself Concentrate on behaviour Monitor your leadership behaviour Focus first on your strengths Work on your weaknesses over time Do it! Turn what you know into what you do
  • 47. Catalyse change Cope with transition Are open, pragmatic, and self reliant Show a sense of urgency and optimism Demonstrate realistic patience Are empathetic and trust others Go against the grain responsibility Source: Bunker et al
  • 48. Know your people and your business Insist on reality Set clear goals and priorities Follow through Reward the ‘doers’ Expand people’s capabilities Know yourself Source: Bossidy and Charan
  • 49. Optimistic Self-assured Innovative Collaborative Purposeful Structured Proactive Source: David Miller
  • 50. Respects others Communicates high personal standards Keeps commitments made to others Is open and honest Actions are consistent with words Represents self truthfully Does not exploit people