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Following a Competitor’s Pricing Leads to Failure
3 Strategic Action Steps to Calculate Price Correctly and Increase HighTech Business
Success
Executive Summary
IT business success requires a planned
process where pricing is correctly selected
to maximize the company’s revenue goals,
market penetration and profit objectives.
Most sales teams in a competitive buying
position often declare that their price is too
high, but price must equal value and value
must be positioned correctly. Often pricing
is not strategically positioned based on the
company’s planned needs, but frequently
calculated based on alignment with a
competitor’s price point.
This approach never works because your
competitors are not you. Their operational
assets, brand acceptance and core company
capabilities do not transpose to your
business model and needs. So, pricing must
be based on a calculated success model
where it drives your corporate performance,
not hinders it.
To build the most successful technology
pricing model, three selection criteria must
work in tandem.
Introduction
There are multiple technology pricing
options available today to executive teams
who are trying to determine correct price
positioning. Each option has multiple
variations and often more than one pricing
option can be deployed simultaneously to
increase business success. The selection
of price is a strategic discussion based
on corporate needs internally to pay for
overhead and profit and externally to sell
based on the buyer’s perception of your IT
offerings’ value. The correct selection can
accelerate corporate growth year over year.
Incorrect selection can force companies to
lose market share, reduce R&D funding and
if not adjusted can affect corporate cash
flow.
Pricing Strategy
To correctly price your IT offerings, there
are three strategic sequential steps that must
be deployed to drive your decision process
accurately.
2	 	 		 © 2013 Paul R. DiModica
www.ValueForward.com
Step 1: Determine & Prioritize Your
Corporate Objectives
To maximize the success of your pricing
model selection, specific company objectives
must be determined and then used as key
performance indicators when selecting the
price position options.
Here are some company objectives to
consider when creating (or changing) your
technology price:
•	 To maximize company EBITDA
•	 To increase corporate revenue
•	 To maximize business valuation
•	 To increase market share
•	 To eliminate competitors
Each one of these company objectives
adjusts pricing selection. Company
objectives are the primary drivers in price
selection. Once you have determined
what your business objectives are for your
pricing selection, you then need to choose
one or more price options that meet those
objectives.
Step 2: Select a Pricing Option to
Accomplish Your Objectives
Each pricing option has unique specific
strategic variables that must be weighed to
determine their viability for your IT firm’s
corporate objectives. Here are 12 strategic
pricing options for technology, software and
professional service companies to consider
when building out this pricing model.
12 Strategic IT Pricing Options
1.	 Skim Pricing is selling products and
services at a higher price point to
maximize profit. It is often used during
a new product or service launch to
reimburse development and start-up
costs.
2.	 Competitive Pricing is setting a price
as a strategic position above or below
your direct competitors to position your
offering differently.
3.	 Cost-Plus Pricing is calculated by
taking costs and adding margin.
4.	 Cost Loss Leader is a price model that
positions an offering at a low or below
cost price point to generate other add-
on revenue streams once the primary
technology offering is purchased.
© 2013 Paul R. DiModica 3
www.ValueForward.com
5.	 R.O.I. Pricing is based on the return
on investment it creates for the buyer.
Most R.O.I. pricing models shoot for at
least a 10X return within twelve months
following the technology purchase.
6.	 Penetration Pricing focuses on setting
a price low enough to generate increased
market share. Often the IT price is
raised after market share is captured.
7.	 Discrimination Pricing utilizes
different pricing based on a variety
of business verticals, segments or
sub-markets that you sell to (i.e.,
manufacturing versus wholesale; under
1000 seats versus over 1000 seats
pricing).
8.	 Premium Pricing is when the price of
your offering is positioned artificially
above competitors’ pricing to create a
perception of increased value.
9.	 Predatory Pricing is a market model
designed to drop your offering price to a
point that eliminates competitors.
10.	High-Low Pricing is used where
your offering is priced above your
competitors as a planned process
but your firm aggressively discounts
your IT products or services through
promotions or buyer negotiations to
below retail.
11.	Value-Based Pricing is when pricing
is based on the total value (not just the
R.O.I value) that your offering creates.
Many times it takes into consideration
indirect value that is hard numerically
to calculate like accelerated decision
making, improved productivity and
better customer service.
12.	Freemium Pricing is a business
approach that offers a product or service
free of charge while charging a premium
price point for features or services that
are more advanced. Sometimes this is
also used in Proof of Concepts (POC)
or in shrink-wrap software package
offering.
Each of these twelve options drives
company business model adjustments.
Each price model selected affects the
entire company holistically as sales,
marketing, strategy, finance, operations
and development departments align their
functioning requirements collectively based
on how the chosen pricing changes their
business processes and budgets.
4	 	 © 2013 Paul R. DiModica
www.ValueForward.com
Step 3: Align Your Pricing With
Your Corporate Life Cycle
Once price options are selected that match
your corporate objectives, then you must
plot these decisions on your IT product or
professional service life cycle to see if they
are positioned correctly.
All IT offerings have a life cycle that is
driven by the number of competitors, age
of market deployment, buyer demand,
market gap size and price acceptance value.
It is not unusual for a company to select
an IT price model option that meets their
corporate objectives and then discover that
it is incorrectly positioned on the product or
corporate life cycle and it ultimately fails.
Here are the stages of product life cycle you
must consider:
Product Life Cycle Curve
Introduction/Innovation Stage
Characteristics
•	 Few competitors
•	 Educational sale
•	 High value perceptions
•	 Early adopter buyers
•	 High price
•	 Skim market model
Growth Stage Characteristics
•	 Me-too competitors enter the market
•	 Buyers understand offering’s value
•	 Demand increases
•	 Market share growth by market leader
•	 Price drops
•	 Profits increase
Maturity Stage Characteristics
•	 Price drops
•	 Margins decrease
•	 Sales start to decrease and stabilize
•	 Brand leaders aggressively try to
differentiate products and brands
•	 Aggressive competition
Decline Stage Characteristics
•	 Intense price discounting
•	 Many competitive players leave market
•	 Buyer demand shrinks
•	 Companies reduce costs aggressively
© 2013 Paul R. DiModica 5
www.ValueForward.com
By looking at the life cycle position of
your IT offering (or offerings) and then
overlaying your objectives and price model
selected, you can correctly price your
technology or service to reach your goals.
Pricing success is the intersection of these
three variables and when done correctly,
pricing becomes a strategic growth driver.
Conclusion
Revenue capture is a company responsibility.
Pricing your offering correctly is as
important if not more important than the
other business drivers of sales, marketing,
operations and the quality of technology
you offer. Pricing is a lead driver that will
intersect your other company competencies
and the decision processes needed to
make those departments maximize their
efficiencies and capabilities.
Price correctly and hit your high tech
company objectives.
Price incorrectly… and struggle to be
successful.
AboutThe Author
Paul DiModica is the founder and CEO
of Value Forward Group, a high tech
revenue capture specialist advisement
and management consulting firm. Paul
is also editor of the IT sales, strategy
6	 	 © 2013 Paul R. DiModica
www.ValueForward.com
and marketing strategy newsletter called
HighTechSuccess read by high tech executives
in over 110 countries worldwide (www.
hightechsuccess.com).
Additionally, he is the author of the books
High Tech CEO Business Success Strategies, How
to Sell Technology® and his new book the
Revenue Capture Scorecard®
.
Prior to launching the Value Forward Group
in 2001, Paul spent over 20 years in high
tech businesses as a Senior Vice President
of Sales and Marketing, Vice President of
Strategy Worldwide (Renaissance Worldwide
Inc.), Vice President of Operations, Chief
Operating Officer and company founder in
private, family-run and public IT companies
with annual revenues up to $900 million.
Paul has been featured or interviewed in
hundreds of media outlets including the
New York Times, Investors Daily, Fox News,
Selling Power Magazine, Sales and Marketing
Magazine, CIO Magazine, CFO Magazine,
Entrepreneur Magazine, Training Magazine,
Marketing Magazine, Computer World Magazine,
Entrepreneur Radio, Chicago Tribune, Executive
Travel Magazine, Value Added Partners and
many others.
AboutValue Forward Group
The Value Forward Group is a high tech
business success advisement consulting
firm. We focus on helping CEOs, company
founders and senior executive team
members of technology, software and
professional service companies maximize
revenue, increase marketing success, reduce
operating expenses and build a replicable
and scalable revenue capture process that
gives them a competitive edge. For more
information about Value Forward programs
and services, please contact:
Paul DiModica
770-632-7647
pdimodica@valueforward.com
www.valueforward.com
© 2013 Paul R. DiModica 7
www.ValueForward.com
Kickstart Your Business Growth
The Value Forward group offers one-on-one and team advisement programs for technology, software
and professional service executive leadership. Our programs are personalized based on the client’s needs,
business objectives and company size. Working with CEOs and department executives, we offer a broad
range of best practice and thought leadership input on sales, marketing, operations, strategy, technology
development and financial models.
Our programs and services include:
•	 Keynote and conference speaking
•	 360° High Tech Business Success Assessment and Recommendations Program
•	 Team sales training
•	 Sales and marketing strategy development
•	 Operations department best practices design
•	 Strategic Planning
•	 Merger and acquisition advisement
For more information on our programs and services, contact Paul DiModica at 770-632-7647.

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Calculating Price Correctly Increases Tech Business Success

  • 1. Following a Competitor’s Pricing Leads to Failure 3 Strategic Action Steps to Calculate Price Correctly and Increase HighTech Business Success
  • 2. Executive Summary IT business success requires a planned process where pricing is correctly selected to maximize the company’s revenue goals, market penetration and profit objectives. Most sales teams in a competitive buying position often declare that their price is too high, but price must equal value and value must be positioned correctly. Often pricing is not strategically positioned based on the company’s planned needs, but frequently calculated based on alignment with a competitor’s price point. This approach never works because your competitors are not you. Their operational assets, brand acceptance and core company capabilities do not transpose to your business model and needs. So, pricing must be based on a calculated success model where it drives your corporate performance, not hinders it. To build the most successful technology pricing model, three selection criteria must work in tandem. Introduction There are multiple technology pricing options available today to executive teams who are trying to determine correct price positioning. Each option has multiple variations and often more than one pricing option can be deployed simultaneously to increase business success. The selection of price is a strategic discussion based on corporate needs internally to pay for overhead and profit and externally to sell based on the buyer’s perception of your IT offerings’ value. The correct selection can accelerate corporate growth year over year. Incorrect selection can force companies to lose market share, reduce R&D funding and if not adjusted can affect corporate cash flow. Pricing Strategy To correctly price your IT offerings, there are three strategic sequential steps that must be deployed to drive your decision process accurately. 2 © 2013 Paul R. DiModica www.ValueForward.com
  • 3. Step 1: Determine & Prioritize Your Corporate Objectives To maximize the success of your pricing model selection, specific company objectives must be determined and then used as key performance indicators when selecting the price position options. Here are some company objectives to consider when creating (or changing) your technology price: • To maximize company EBITDA • To increase corporate revenue • To maximize business valuation • To increase market share • To eliminate competitors Each one of these company objectives adjusts pricing selection. Company objectives are the primary drivers in price selection. Once you have determined what your business objectives are for your pricing selection, you then need to choose one or more price options that meet those objectives. Step 2: Select a Pricing Option to Accomplish Your Objectives Each pricing option has unique specific strategic variables that must be weighed to determine their viability for your IT firm’s corporate objectives. Here are 12 strategic pricing options for technology, software and professional service companies to consider when building out this pricing model. 12 Strategic IT Pricing Options 1. Skim Pricing is selling products and services at a higher price point to maximize profit. It is often used during a new product or service launch to reimburse development and start-up costs. 2. Competitive Pricing is setting a price as a strategic position above or below your direct competitors to position your offering differently. 3. Cost-Plus Pricing is calculated by taking costs and adding margin. 4. Cost Loss Leader is a price model that positions an offering at a low or below cost price point to generate other add- on revenue streams once the primary technology offering is purchased. © 2013 Paul R. DiModica 3 www.ValueForward.com
  • 4. 5. R.O.I. Pricing is based on the return on investment it creates for the buyer. Most R.O.I. pricing models shoot for at least a 10X return within twelve months following the technology purchase. 6. Penetration Pricing focuses on setting a price low enough to generate increased market share. Often the IT price is raised after market share is captured. 7. Discrimination Pricing utilizes different pricing based on a variety of business verticals, segments or sub-markets that you sell to (i.e., manufacturing versus wholesale; under 1000 seats versus over 1000 seats pricing). 8. Premium Pricing is when the price of your offering is positioned artificially above competitors’ pricing to create a perception of increased value. 9. Predatory Pricing is a market model designed to drop your offering price to a point that eliminates competitors. 10. High-Low Pricing is used where your offering is priced above your competitors as a planned process but your firm aggressively discounts your IT products or services through promotions or buyer negotiations to below retail. 11. Value-Based Pricing is when pricing is based on the total value (not just the R.O.I value) that your offering creates. Many times it takes into consideration indirect value that is hard numerically to calculate like accelerated decision making, improved productivity and better customer service. 12. Freemium Pricing is a business approach that offers a product or service free of charge while charging a premium price point for features or services that are more advanced. Sometimes this is also used in Proof of Concepts (POC) or in shrink-wrap software package offering. Each of these twelve options drives company business model adjustments. Each price model selected affects the entire company holistically as sales, marketing, strategy, finance, operations and development departments align their functioning requirements collectively based on how the chosen pricing changes their business processes and budgets. 4 © 2013 Paul R. DiModica www.ValueForward.com
  • 5. Step 3: Align Your Pricing With Your Corporate Life Cycle Once price options are selected that match your corporate objectives, then you must plot these decisions on your IT product or professional service life cycle to see if they are positioned correctly. All IT offerings have a life cycle that is driven by the number of competitors, age of market deployment, buyer demand, market gap size and price acceptance value. It is not unusual for a company to select an IT price model option that meets their corporate objectives and then discover that it is incorrectly positioned on the product or corporate life cycle and it ultimately fails. Here are the stages of product life cycle you must consider: Product Life Cycle Curve Introduction/Innovation Stage Characteristics • Few competitors • Educational sale • High value perceptions • Early adopter buyers • High price • Skim market model Growth Stage Characteristics • Me-too competitors enter the market • Buyers understand offering’s value • Demand increases • Market share growth by market leader • Price drops • Profits increase Maturity Stage Characteristics • Price drops • Margins decrease • Sales start to decrease and stabilize • Brand leaders aggressively try to differentiate products and brands • Aggressive competition Decline Stage Characteristics • Intense price discounting • Many competitive players leave market • Buyer demand shrinks • Companies reduce costs aggressively © 2013 Paul R. DiModica 5 www.ValueForward.com
  • 6. By looking at the life cycle position of your IT offering (or offerings) and then overlaying your objectives and price model selected, you can correctly price your technology or service to reach your goals. Pricing success is the intersection of these three variables and when done correctly, pricing becomes a strategic growth driver. Conclusion Revenue capture is a company responsibility. Pricing your offering correctly is as important if not more important than the other business drivers of sales, marketing, operations and the quality of technology you offer. Pricing is a lead driver that will intersect your other company competencies and the decision processes needed to make those departments maximize their efficiencies and capabilities. Price correctly and hit your high tech company objectives. Price incorrectly… and struggle to be successful. AboutThe Author Paul DiModica is the founder and CEO of Value Forward Group, a high tech revenue capture specialist advisement and management consulting firm. Paul is also editor of the IT sales, strategy 6 © 2013 Paul R. DiModica www.ValueForward.com
  • 7. and marketing strategy newsletter called HighTechSuccess read by high tech executives in over 110 countries worldwide (www. hightechsuccess.com). Additionally, he is the author of the books High Tech CEO Business Success Strategies, How to Sell Technology® and his new book the Revenue Capture Scorecard® . Prior to launching the Value Forward Group in 2001, Paul spent over 20 years in high tech businesses as a Senior Vice President of Sales and Marketing, Vice President of Strategy Worldwide (Renaissance Worldwide Inc.), Vice President of Operations, Chief Operating Officer and company founder in private, family-run and public IT companies with annual revenues up to $900 million. Paul has been featured or interviewed in hundreds of media outlets including the New York Times, Investors Daily, Fox News, Selling Power Magazine, Sales and Marketing Magazine, CIO Magazine, CFO Magazine, Entrepreneur Magazine, Training Magazine, Marketing Magazine, Computer World Magazine, Entrepreneur Radio, Chicago Tribune, Executive Travel Magazine, Value Added Partners and many others. AboutValue Forward Group The Value Forward Group is a high tech business success advisement consulting firm. We focus on helping CEOs, company founders and senior executive team members of technology, software and professional service companies maximize revenue, increase marketing success, reduce operating expenses and build a replicable and scalable revenue capture process that gives them a competitive edge. For more information about Value Forward programs and services, please contact: Paul DiModica 770-632-7647 pdimodica@valueforward.com www.valueforward.com © 2013 Paul R. DiModica 7 www.ValueForward.com
  • 8. Kickstart Your Business Growth The Value Forward group offers one-on-one and team advisement programs for technology, software and professional service executive leadership. Our programs are personalized based on the client’s needs, business objectives and company size. Working with CEOs and department executives, we offer a broad range of best practice and thought leadership input on sales, marketing, operations, strategy, technology development and financial models. Our programs and services include: • Keynote and conference speaking • 360° High Tech Business Success Assessment and Recommendations Program • Team sales training • Sales and marketing strategy development • Operations department best practices design • Strategic Planning • Merger and acquisition advisement For more information on our programs and services, contact Paul DiModica at 770-632-7647.