Paul Albani was hired in 2010 as a host at Cooper's Hawk Winery & Restaurants. Over the past six years, he has developed his skills and experience, successfully moving between multiple departments. He now excels at anticipating customer needs, leading teams, and managing wine club membership details. Paul's dedication to providing excellent service and commitment to the company's vision of creating community makes him a valued member of the team well-suited for future opportunities.

1. May 18, 2016
To Whom It May Concern,
In April of 2010 I hiredaneagerbut inexperiencedPaul Albani andaddedhimtoourrosterof hostsin
the role of Seaterat Cooper’sHawkWinery&Restaurants,SouthBarringtonIllinois. Fastforwardto
2016, Paul isa mature andwell respectedmemberof ourteamwhohas continuedtobroadenhis
knowledge aswellashisexperience and successfullydevelop the skillsanddemonstrate the agility
necessarytomove betweenmultiple departments. Overthe yearsPaul hascontributedtothe growth
and successof the business bynotonlypossessing atrue giftforanticipatingthe needs of othersbutby
leadingteams,trainingothersandcateringtoour guests.
Today Paul isa valuedteammemberwhothinksonhis feet,findssolutionsandexcelsatwearingthe
manyhats requiredinthe restaurantbusiness. Paul hasreachedelite statusof Grand Cru whichhe
achievedbysurpassingsalesgoalsrelatedtoourWine Clubmemberships.Mostimportantly Paul retains
membersby providingthe qualityserviceandfollow upnecessarytoguarantee ourmembersare happy
and content.
Paul has excelledinapressure filledenvironmentandexhibitsenergyandenthusiasmtowardspeople,
tasks& challengesalike. He isdetail oriented,asdisplayedbythe meticulousrecordkeepingthatmust
accompanymanagingthe Wine Clubmemberdetails,andalwaysbalancesthe needsof the business
withthe needsof the guest.
Our companyvision&purpose at Cooper’sHawkis“We Create Community”andPaul embracesthis
purpose anddemonstratesa commitmenttoiteverydayas he leadsbyexample. Inmycurrentrole as
Manager of LeadershipDevelopmentatCooper’sHawkWinery&RestaurantsIhave had the
responsibilityof hiringandenablingthe developmentof manymanagersandteammembers;Iam
pleasedand qualifiedtosayPaul’sdedicationto excellence will serve himwell inall future endeavors.
Yours VeryTruly,
Toni Colhoff
Toni Colhoff
Manager of LeadershipDevelopment
Cooper'sHawkWineryand Restaurants
5325 S. 9th
Avenue
Countryside,IL.60525
847-274-4832
tcolhoff@chwinery.com