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© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
Effective Organisational Strategy
Future Proof Your Business
Ooro, P.E.O., Ndwiga, K., & Berrian, H.M.
September 2018
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
1. About DaySeven Group
2. Strategic Direction & Leadership
3. Understanding Your Business Environment
4. Are YOU Ready for Change?
5. Measuring Your Performance
Agenda
2
© DaySeven Group (Pty) Ltd. 2016. All rights reserved. 3
1. About DaySeven Group
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
1.1 About DaySeven Group
4
2008
•DaySeven Consulting CC Established
•Level 3 B-BBEE
•Initial Focus Areas:
•Management Consulting
•Advisory Services
•Process & Project Management
2012
•DaySeven Consulting CC Expansion
•Additional Focus Areas within DaySeven Consulting:
•Training
•Technology
•Research
2016
•DaySeven Group (Pty) Ltd Established
•Specialist Companies Established within DaySeven Group:
•DaySeven Technology (Pty) Ltd
•DaySeven Projects (Pty) Ltd
•DaySeven Training (Pty) Ltd
•DaySeven Consulting retains focus areas: Management Consulting, Advisory & Research
2018
•Expansion into East Africa
•Growth in DaySeven Consulting: Cross Sector Research Capability
•DaySeven Training: Services SETA Accreditation
© DaySeven Group (Pty) Ltd. 2016. All rights reserved. 5
2. Strategic Direction & Leadership
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
2.1 Setting The Tone
6
• What is Your Plan?
• Defining: Vision, Mission, Values & Goals
• Organisational Strategy (Plans, Structure, Culture) & Leadership
• Building a common/shared understanding
• Transition over time – Understanding Change
• Determining a path for YOUR Future
• What you Need to Do vs. What you Have to Do
• What are the: Challenges, Timeframes & Priorities
Where you
Started
Where
you Are
Where you
are GoingYour History/Legacy
This is NOW!
Your FutureAre you Leading or
Being Led?
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
2.2 Origin of Organisational Strategy
7
• Things that form an Organisational Strategy:
• Mission, Vision, Values & Goals
• The principles by
which we do
business
• Where we aim to
be within a
certain time
frame
• What we will
achieve when we
fulfill our mission
• Why we are in
business
• Guides all
strategic
decisions
Mission Vision
ValuesGoals
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
2.3 Defining Organisational Strategy
• All actions an organisation intends to take to achieve long-term goals:
• All these actions make up a company’s strategic plan (Intentional Road Map)
• Strategic plans have a definite timeframe (How Long)
• They require involvement from all company levels.
• All your experience and input is relevant – Common Goal, Self-Leadership
Executive
Long-Term
Organisational
Strategic Plans
Leadership
Management
Implementation
Day-to-Day
Management
Operations
Day-to-Day Operations Short-Term Execution (Step-
by-Step)
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
2.4 Importance of Organisational Strategy
• Does having an Organisational Strategy/Plan make a difference?
• It is the glue that links everything together
• Lack of Strategy = Strategy to Fail
Plans Actions Goals
VISION
ORGANISATIONAL STRATEGY/PLAN
SUCCESS
LEADERSHIP
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
2.5 Why Strategy Implementation Fails
10
LackOf/Poor
Communication
Lack of understanding of; Individual, Team &
Organisation Capability, & Responsibility
Poor Resource Planning & Allocation – Skills &
Resources Matrix
Insufficient Controls and Project Planning
Poor Financial Decisions (Failure to appreciate cash-
flow needs or under-budgeting)
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
3. Understanding Your Business Environment
11
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
3.1 The Business Environment
12
• Market Influences:
• Market Forces: Suppliers, Customers,
Intermediaries, Competitors
• Macro-Environment:
• Political, Economic, Social,
Technological, Legal & Environmental
(PESTLE Tool)
• Internal Influences:
• Vision, Mission, Objectives
• Value System
• Organisational Structure
• Quality of Workforce (HR Strategy)
• Available Resources
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
3.2 Understanding The Environment
13
• Business Environment Scanning:
• External – What is the Competition doing?
• Internal – What are we doing?
• Readiness for change – Can we change and adopt?
• Adopt of Die – Need for an Agile, Fluid Organisation Structure
Review Analyse Identify Improve
Objectives of External Analysis
Review &
Develop
Strategic
Direction
based on the
business
Environment
Use different
tools to
consistently
Analyse &
Monitor the
business
Environment
Identify key
Areas that
need to be
improved
within LMC –
Becoming
Competitive
Develop and
Execute
Actions and
Timeframes to
improve the
identified
areas
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
3.3 Understanding The Environment
14
• Business Environment Scanning:
ü External – What is the Competition doing?
• Internal – What are we doing?
• Readiness for change – Can we change and adopt?
• Adopt of Die – Need for an Agile, Fluid Organisation Structure
Components of Internal Analysis
Vision, Mission & Objectives
Value
System
Org.
Structure
Quality of
Workforce
Legal
Requiements
Physical
Resources &
Technology
(IP)
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
3.4 Understanding The Environment
15
Objectives of the Internal Analysis
Review Evaluate Identify Improve
Review &
Develop
Strategic
Direction
based on the
internal
business
dynamics
Use different
tools to
consistently
Evaluate LCM
Strengths &
Weaknesses
Identify key
Areas that
need to be
improved
within LMC –
Building
optimal and
Sustainable
Growth
Develop and
Execute
Actions and
Timeframes to
improve the
identified
areas
internally and
measure
improvement
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
4. Are YOU Ready For Change?
16
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
4.1 Theory of Change
17
• Theory of Change – Managing the Change Process:
• Why do we need to change?
• When do we need to change?
• How do we manage change?
• What do we change?
• 2 Key determinants for Management & Staff:
• Readiness
• Openness/Willingness
• Can be assessed by:
• Flexibility & Willingness to undertake strategic
initiatives effectively at strategic management level
Have YOU answered these?
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
4.2 Planning for The Future
18
Long-Term Focus & Sustainability
• Long term organisational strategy
defined by management
• 10 years or more cycles -
Dependent on market strategy
• Influenced by political, economic
and technology cycles
• Made up of short term cycles that
can overlap
• Building blocks for long-term
sustainability
• Influenced by political and
economic planning and cycles
• Quick immediate wins
• Cyclical – 2 year blocks
Current Short-Term Mid-Term Long-Term
ROI
Up to 2 Yrs 2 – 5 Yrs Over 10 Yrs
ACTIONS DRIVERS PLAN
What we have
to do
Organisational
policies and
procedures
Exceed set
timelines
What we need
to do
Business
deliverables
Quick wins –
small blocks
Management’s
role
Operational
staff’s role
Do you Know where
YOU are Going?
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
4.3 Building A Dynamic Organisation
19
Consider the following aspects – Future Proof Your Organisation:
YOU
Business
Intelligence
Culture
Structure
Communication
The information you
have and how we use it
Your Values & Way of
Doing Things
Do you have the
“Correct” Structure?
How do you
communicate change?
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
5. Measuring Your Performance
20
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
5.1 Importance of KRAs
21
• Key Result Areas (KRAs) can be defined as:
• The things that LMC absolutely, positively must do to fulfill
your responsibilities and achieve your business goals
• They are derived from the Organisational Strategy
Does YOU have KRAs?
• Relationship between KRAs and KPIs:
• KPIs are used to measure delivery of
KRAs
• KPIs are both Organisational and
Individual
• Organisational KPIs are defined in the
Strategy
• Individual KPIs result from
Organisational KPIs
Organisational
Strategy
Organisational
KRAs
Management
KPIs Staff KPIs
KPIs
Measurement
Matrix etc.
© DaySeven Group (Pty) Ltd. 2016. All rights reserved.
Future Proof Your Business
Effective Organisational Strategy
END
22
Contact Us:
T: +27 64 544 9636
E: consulting@dayseven.co.za
www.dayseven.co.za
Effective organisational strategy

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Effective organisational strategy

  • 1. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. Effective Organisational Strategy Future Proof Your Business Ooro, P.E.O., Ndwiga, K., & Berrian, H.M. September 2018
  • 2. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 1. About DaySeven Group 2. Strategic Direction & Leadership 3. Understanding Your Business Environment 4. Are YOU Ready for Change? 5. Measuring Your Performance Agenda 2
  • 3. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 3 1. About DaySeven Group
  • 4. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 1.1 About DaySeven Group 4 2008 •DaySeven Consulting CC Established •Level 3 B-BBEE •Initial Focus Areas: •Management Consulting •Advisory Services •Process & Project Management 2012 •DaySeven Consulting CC Expansion •Additional Focus Areas within DaySeven Consulting: •Training •Technology •Research 2016 •DaySeven Group (Pty) Ltd Established •Specialist Companies Established within DaySeven Group: •DaySeven Technology (Pty) Ltd •DaySeven Projects (Pty) Ltd •DaySeven Training (Pty) Ltd •DaySeven Consulting retains focus areas: Management Consulting, Advisory & Research 2018 •Expansion into East Africa •Growth in DaySeven Consulting: Cross Sector Research Capability •DaySeven Training: Services SETA Accreditation
  • 5. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 5 2. Strategic Direction & Leadership
  • 6. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 2.1 Setting The Tone 6 • What is Your Plan? • Defining: Vision, Mission, Values & Goals • Organisational Strategy (Plans, Structure, Culture) & Leadership • Building a common/shared understanding • Transition over time – Understanding Change • Determining a path for YOUR Future • What you Need to Do vs. What you Have to Do • What are the: Challenges, Timeframes & Priorities Where you Started Where you Are Where you are GoingYour History/Legacy This is NOW! Your FutureAre you Leading or Being Led?
  • 7. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 2.2 Origin of Organisational Strategy 7 • Things that form an Organisational Strategy: • Mission, Vision, Values & Goals • The principles by which we do business • Where we aim to be within a certain time frame • What we will achieve when we fulfill our mission • Why we are in business • Guides all strategic decisions Mission Vision ValuesGoals
  • 8. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 2.3 Defining Organisational Strategy • All actions an organisation intends to take to achieve long-term goals: • All these actions make up a company’s strategic plan (Intentional Road Map) • Strategic plans have a definite timeframe (How Long) • They require involvement from all company levels. • All your experience and input is relevant – Common Goal, Self-Leadership Executive Long-Term Organisational Strategic Plans Leadership Management Implementation Day-to-Day Management Operations Day-to-Day Operations Short-Term Execution (Step- by-Step)
  • 9. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 2.4 Importance of Organisational Strategy • Does having an Organisational Strategy/Plan make a difference? • It is the glue that links everything together • Lack of Strategy = Strategy to Fail Plans Actions Goals VISION ORGANISATIONAL STRATEGY/PLAN SUCCESS LEADERSHIP
  • 10. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 2.5 Why Strategy Implementation Fails 10 LackOf/Poor Communication Lack of understanding of; Individual, Team & Organisation Capability, & Responsibility Poor Resource Planning & Allocation – Skills & Resources Matrix Insufficient Controls and Project Planning Poor Financial Decisions (Failure to appreciate cash- flow needs or under-budgeting)
  • 11. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 3. Understanding Your Business Environment 11
  • 12. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 3.1 The Business Environment 12 • Market Influences: • Market Forces: Suppliers, Customers, Intermediaries, Competitors • Macro-Environment: • Political, Economic, Social, Technological, Legal & Environmental (PESTLE Tool) • Internal Influences: • Vision, Mission, Objectives • Value System • Organisational Structure • Quality of Workforce (HR Strategy) • Available Resources
  • 13. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 3.2 Understanding The Environment 13 • Business Environment Scanning: • External – What is the Competition doing? • Internal – What are we doing? • Readiness for change – Can we change and adopt? • Adopt of Die – Need for an Agile, Fluid Organisation Structure Review Analyse Identify Improve Objectives of External Analysis Review & Develop Strategic Direction based on the business Environment Use different tools to consistently Analyse & Monitor the business Environment Identify key Areas that need to be improved within LMC – Becoming Competitive Develop and Execute Actions and Timeframes to improve the identified areas
  • 14. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 3.3 Understanding The Environment 14 • Business Environment Scanning: ü External – What is the Competition doing? • Internal – What are we doing? • Readiness for change – Can we change and adopt? • Adopt of Die – Need for an Agile, Fluid Organisation Structure Components of Internal Analysis Vision, Mission & Objectives Value System Org. Structure Quality of Workforce Legal Requiements Physical Resources & Technology (IP)
  • 15. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 3.4 Understanding The Environment 15 Objectives of the Internal Analysis Review Evaluate Identify Improve Review & Develop Strategic Direction based on the internal business dynamics Use different tools to consistently Evaluate LCM Strengths & Weaknesses Identify key Areas that need to be improved within LMC – Building optimal and Sustainable Growth Develop and Execute Actions and Timeframes to improve the identified areas internally and measure improvement
  • 16. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 4. Are YOU Ready For Change? 16
  • 17. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 4.1 Theory of Change 17 • Theory of Change – Managing the Change Process: • Why do we need to change? • When do we need to change? • How do we manage change? • What do we change? • 2 Key determinants for Management & Staff: • Readiness • Openness/Willingness • Can be assessed by: • Flexibility & Willingness to undertake strategic initiatives effectively at strategic management level Have YOU answered these?
  • 18. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 4.2 Planning for The Future 18 Long-Term Focus & Sustainability • Long term organisational strategy defined by management • 10 years or more cycles - Dependent on market strategy • Influenced by political, economic and technology cycles • Made up of short term cycles that can overlap • Building blocks for long-term sustainability • Influenced by political and economic planning and cycles • Quick immediate wins • Cyclical – 2 year blocks Current Short-Term Mid-Term Long-Term ROI Up to 2 Yrs 2 – 5 Yrs Over 10 Yrs ACTIONS DRIVERS PLAN What we have to do Organisational policies and procedures Exceed set timelines What we need to do Business deliverables Quick wins – small blocks Management’s role Operational staff’s role Do you Know where YOU are Going?
  • 19. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 4.3 Building A Dynamic Organisation 19 Consider the following aspects – Future Proof Your Organisation: YOU Business Intelligence Culture Structure Communication The information you have and how we use it Your Values & Way of Doing Things Do you have the “Correct” Structure? How do you communicate change?
  • 20. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 5. Measuring Your Performance 20
  • 21. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. 5.1 Importance of KRAs 21 • Key Result Areas (KRAs) can be defined as: • The things that LMC absolutely, positively must do to fulfill your responsibilities and achieve your business goals • They are derived from the Organisational Strategy Does YOU have KRAs? • Relationship between KRAs and KPIs: • KPIs are used to measure delivery of KRAs • KPIs are both Organisational and Individual • Organisational KPIs are defined in the Strategy • Individual KPIs result from Organisational KPIs Organisational Strategy Organisational KRAs Management KPIs Staff KPIs KPIs Measurement Matrix etc.
  • 22. © DaySeven Group (Pty) Ltd. 2016. All rights reserved. Future Proof Your Business Effective Organisational Strategy END 22 Contact Us: T: +27 64 544 9636 E: consulting@dayseven.co.za www.dayseven.co.za