1. Patricia Conklin
18 Minotto Lane, Douglassville PA 19518 (484) 336-6654
pconklin@cartech.com
Employment:
Carpenter Technology, Corp. Reading, PA
Senior Account Representative 2006-Present
At Carpenter Technologies, I have advance from a part time Account Representative who handled transactional
business to a Senior Account Representative with sales of $40 million in fiscal 2016. My account base is mainly
focused in the Aerospace Engine Markets with two of my accounts being Rolls Royce Corporation and General
Electric Aviation.
• Increased market share of aerospace shaft business by developing and
managing a stocking program to improve on time delivery.
• Liaison between Carpenter and their high value domestic accounts to
provide overall support and total account management
• Develop and maintain customer specific documentation that provides a
precise level of service to high value customers
• Find permanent resolution to all issues that arise while managing
accounts. This may be achieved by working independently or within a
designated team.
• Develop, maintain and grow network of relationships with internal
departments to solve a wide range of customer issues encompassing
logistics, planning, inventory, technical, pricing and contract review
• Mentor and train new account representatives as need arises within the
department
• Technical expertise of specific accounts to ensure accounts needs are
being meet in timely manner
• Computer skill including word, excel, carpenter mainframe systems and
specific customer website based applications
The Reading Hospital & Medical Center Reading, PA
Surgicenter Registration Clerk 2002-2003
Pottstown Memorial Medical Center Pottstown, PA
ER and Admissions Registration Clerk 2000-2002
The Eastwood Company Pottstown, PA
Order Entry Telephone Representative 1994-2000
Education:
Pennsylvania State University Reading, PA
Business Writing class 2012
Metropolitan Real Estate School Doylestown, PA
Certified Real Estate Agent 1993
Porter & Chester Institute Enfield, CT
One semester of secretarial studies 1998
Niagara University Niagara, NY
Major in Accounting 1986-1987
National Dean’s List Honors