2018-11-14 Office 365 and SharePoint Connect - How to empower your end-users with Microsoft 365 my session at the awesome Haarlem Philarmonie

1. Office 365 and SharePoint Connect
How to empower your end-
users with Microsoft 365
Patrick Guimonet
Enterprise Solution Architect, CEO Abalon

2. Office 365 and SharePoint Connect

3. Office 365 and SharePoint Connect
@patricg
Enterprise Solutions
Architect - Abalon
Who am I? Patrick Guimonet
9 times MVP
Office Servers and Services
2 times MS RD
aOS Community
Founder and member
Greater Paris, France
International speaker and
events organizer
My events

4. Office 365 and SharePoint Connect
Speaking locations

5. Office 365 and SharePoint Connect
Béret : FALSE
Wine : Partly true
But I like Beer as well
Foulard : FALSE
Baguette : Totally true

6. Office 365 and SharePoint Connect
Who are you?
BusinessIT

7. Office 365 and SharePoint Connect
Agenda

8. Office 365 and SharePoint Connect
Know your users

9. Office 365 and SharePoint Connect
Who are your users?
Information
workersArchitects
Developers Administrators
Executive sponsors
SaaS
administrators
Champions
End-users
Consultants
Business leaders

10. Office 365 and SharePoint Connect
Rise of the knowledge worker
• Many businesses, and the US
economy, are increasingly
dependent on knowledge worker
productivity
knowledge worker
70 Million
60
50
40
30
20
10
0
1985 ‘90 ‘95 2000 ‘05 ‘10 ‘15
Source: Labor Department via St. Louis Fed THE WALL STREET JOURNAL
Non-routine manual workers
Routine cognitive workers
Routine manual workers
Knowledge workers

11. Office 365 and SharePoint Connect
Not everyone will immediately
adopt a disruptive idea despite
obvious benefits.

12. Office 365 and SharePoint Connect
End-users never adopt technologies at the same pace
https://ondigitalmarketing.com/learn/odm/foundations/5-customer-segments-technology-adoption

13. Office 365 and SharePoint Connect
Why Champions are key?
Me, my trails and errors

14. Office 365 and SharePoint Connect
Why Champions are key?
Me, my trails and errors

15. Office 365 and SharePoint Connect
Why Champions are key?
Me, my trails and errors

16. Office 365 and SharePoint Connect
There are great tools to help
• Yammer to follow needs, concerns,
ambiance
• Forms to evaluate and get
feedbacks
• MyAnalytics
• Workplace Analytics

17. Office 365 and SharePoint Connect
Give sense of
usages to tools

18. Office 365 and SharePoint Connect

19. Office 365 and SharePoint Connect
Digital Workplace fundamental
1. Work is no longer a place
2. Manage the outcome, not the process.
3. The digital workplace should be a pleasure to use.
4. Let me be myself online.
5. Learning is good for me and the company.
6. Not everyone is an early-adopter.
7. Work doesn’t stop at the firewall.
8. Everything should be geared to helping me do the work
that matters.
9. Working relationships involve understanding each other.
10. Collaboration only works if we do it the same way.
11. If I don’t like it, I can always leave.
https://www.clearbox.co.uk/digital-workplace-manifesto

20. Office 365 and SharePoint Connect
My preferred one

21. Office 365 and SharePoint Connect
Microsoft 365
Office 365
SharePoint
Teams
OneDrive

22. Office 365 and SharePoint Connect
Digital Workplace usages
Personal productivity
Communication
Business Apps
Documents
management
Collaboration
Mobility

23. Office 365 and SharePoint Connect
What end-users see
30 tools
++

24. Office 365 and SharePoint Connect
World has changed... a lot!
Source: https://www.digital-inside.fr

25. Office 365 and SharePoint Connect
What they should see (now)
Personal
productivity
Admin &
Security
Communication Collaboration
Business
Apps
File
management

26. Office 365 and SharePoint Connect
I have a dream!
Personal
productivity
File
management
Communication Collaboration
Admin &
Security
Business
Apps
My files
Org files
Files search
& discovery
Spreadsheet
Word processor
Presentation
Note taking
My Tasks
Time analyzer
Mails
Instant
messages
Communication
sites
Videos
Teamwork space
Discussion space
Team site
Team Tasks
Web presentation
Dashboard
Business App
designer
Workflow
Mobile team
management
ERP & CRM
Project
management

27. Office 365 and SharePoint Connect
Train on key
features

28. Office 365 and SharePoint Connect
What are key features for end-users in Microsoft 365?
Groups in Office 365 Tools to collaborate Cloud storage

29. Office 365 and SharePoint Connect
Train user to master Office 365 groups!

30. Office 365 and SharePoint Connect
The true nature of Office 365 groups
Office 365 Groups is not a tool, it’s a membership service
#Office365Groups MS Ignite 2016 BRK2033 MS Ignite 2017 BRK2047

31. Office 365 and SharePoint Connect
Key groups scenarios
#Office365Groups MS Ignite 2016 BRK2033 MS Ignite 2017 BRK2047

32. Office 365 and SharePoint Connect
Create group on the desktop

33. Office 365 and SharePoint Connect
What they see on the desktop

34. Office 365 and SharePoint Connect
Microsoft 365 Teamwork: Where to Start a Conversation
GS09
Office 365 Groups
Outer LoopInner Loop
Files
Sites
Content
SharePoint
For brainstorming
and discussions
oriented job
For a production
oriented job

35. Office 365 and SharePoint Connect
Train on Teams
2 main features

36. Office 365 and SharePoint Connect
Train to master storage

37. Office 365 and SharePoint Connect
Choose between the three levels of storage
And manage
your files by YEARS
Global repository for business
Team work files
My files in Microsoft 365

38. Office 365 and SharePoint Connect
Benefits of Cloud storage for end-users
• Access anywhere, on any device
• Data protection against device
lost or theft, and ransomwares
• File on-demand syncing
• Enable autosave and coedition in
Office clients
• Enable local synchronization and
offline work
• Sharing by link
• 1 TB (extensible to 5 TB)
• 30 days Recycle Bin
Syncing
file
Online-
only files
Locally
available
files
Always
available
files

39. Office 365 and SharePoint Connect
Make them
aware
« No man ever steps in the same river twice,
for it’s not the same river and
he is not the same man. »
Heraclitus
”No man ever steps in the same Office 365 twice.” Patrick Guimonet

40. Office 365 and SharePoint Connect
Internal awareness, it’s all about
• Focusing on
➢Why the change?
➢Giving sense
➢Benefits for them to change
• Internal communication
• Success stories
• Testimonies
• Building Champion community
• Making the (internal) buzz
• Organizing (internal) events
• Building an (internal) learning
center

41. Office 365 and SharePoint Connect
How a Minimum Viable (software) Product?

42. Office 365 and SharePoint Connect
MVP way of life!

43. Office 365 and SharePoint Connect
From idea to feature in Office 365 (simplified)
From Surfing the Office 365 Waves: An Office 365 Roadmap Analysis with Power BI

44. Office 365 and SharePoint Connect
Release process
https://support.office.com/en-us/article/set-up-the-standard-or-targeted-release-options-in-office-365-3b3adfa4-1777-4ff0-b606-fb8732101f47?ui=en-US&rs=en-US&ad=US

45. Office 365 and SharePoint Connect
Office Desktop is also a service nowadays!

46. Office 365 and SharePoint Connect
Office 2016 has multiple update channels
Channel Update level compared main release
Office insider -4 to -6 weeks
Monthly Channel (targeted) -2 to -4 weeks
Monthly Channel 0 months
Semi-Annual Channel (Targeted) + 2 to 6 months (March and December)
Semi-Annual Channel + 6 to 24 months (January and July)
Overview of update channels for Office 365 ProPlus

47. Office 365 and SharePoint Connect
Which channel am I in?
https://www.msoutlook.info/question/office-update-channels

48. Office 365 and SharePoint Connect
How to change it?
https://www.msoutlook.info/question/office-update-channels
Office 365 admin / Settings / Services & Add-ins /
Office software download settings

49. Office 365 and SharePoint Connect
Ultimately there are only 2 ways to Digital Transformation
Operational
efficiency
Customer
relationship

50. Office 365 and SharePoint Connect
In a limited resources world
• You should choose and focus on a few axes and directions,
➢ First step is to define YOUR roadmap.