1. Pamela D. Baynes
6011 White Chapel Way ⦁ Greensboro, NC 27405 ⦁ (336) 253-7583 ⦁ baynespamela@bellsouth.net
PROFESSIONAL SUMMARY
An energetic and dedicated professional with a wide background in the Accounting, Property Management, and Customer Service fields. Strong
work ethic, with impressive oral and written communication and organizational skills. Seeking a position in which to demonstrate my skills,
experience, knowledge and commitment to job excellence.
SKILLS
• Impressive Oral and Written Communication Skills • Inventive and Professional Customer Service Experience
• Professional Project Management Experience • Strong Work Ethic – Major Contributor
• Skilled in MS Office; MS Word, Excel & Publisher • Internet Research/Email Proficiency
KEY COMPENTENCIES
Account Manager:
• Worked directly with Sales Team and customers to insure order processing.
• Support the company LEAN initiative and develop processes for success.
• Manage daily reporting for customers and company.
• Utilize all departments for work flow manageability and to meet monthly sales goals.
Accounting/Bookkeeping:
• Experienced handling payroll/benefits, account representation, banking, and bookkeeping.
• Performed various A/R duties including daily and weekly reports, financial collections and reconciliations.
• Managed financial administration of a real estate property management company.
• Analyzed and operated budgets and other financial statements.
• Worked with various customized accounting software.
Property Management:
• Coordinated monthly residential events and monthly rent collections, court filings and evictions.
• Supported the Leasing Staff in leasing of units while ensuring Fair Housing guidelines.
• Maintained resident’s files and records, as well as conducted monthly market survey.
• Studied the area and maintained an aggressive marketing plan for resident retention.
• Modeled new units and pre-leased new buildings.
Customer Service:
• Strong ability to work with the public; strive to achieve friendly and excellent customer care.
• Assisted customers both in person and via phone; attentive to needs and problem resolution.
• Processed new client accounts, maintained customer accounts, implemented changes to existing accounts, and filed documents and other
paperwork.
WORK HISTORY
Cpp Global; Asheboro, NC – Account Manager 01/2013-10/2015
Vision Experience, LLC; Greensboro, NC – Owner/Founder/Creator/Decorator 06/2008-Present
Greater Christian Fellowship; Greensboro, NC – Part-Time Music Assistant 02/ 2005-Present
Account Temps; Greensboro, NC – Accounts Receivable Manager (temporary) 06/2010-09/2010
Account Temps; Greensboro, NC – Temporary Assignment 01/2008-5/2008
Steven D. Bell & Company; Greensboro, NC – Property Manager 12/2006-12/2007
United Dominion Realty; Greensboro, NC – Trust Assistant Property Manager 05/2000-12/2006
EDUCATION
Business and Entrepreneurship Certification – N.C. A&T State University
Computer Technology Certification – North Carolina State University
Payroll Processing Certification – North Carolina State University
Accounting I & II – Rockingham Community College
Principles of Banking – Rockingham Community College

2. REFERENCES
Available upon request