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Finance will keep a record of all moneycoming in and going out of the business.They have responsibility for securing financesfor future expansion and paying staff andsuppliers. Cash inflow Cash outflow Capital
Human Resources - ensures the business hasthe best staff for the job and that they areable to work effectively in a safe environment. Recruitment Retention Training Conditions of work Work Representatives: Health and Safety
Customer Service will help the customerbefore and after a sale has been made byproviding information, givingadvice, providing credit facilities, deliveringgoods and providing after-sales support. Information Customer Support After Sale Support Customer Advice
Operations have the task of producing thegoods or service in the most efficient way.This is done by making best use of thebusinesss staff, machinery, building and rawmaterials. Getting the right materials/equipment Planning Production Monitoring Production Monitoring Budgets Providing Services Monitoring Quality
Marketing and sales will try and maximize thelevel of sales by carrying out market researchand promoting the goods or service througha motivated sales team. Market Research Market Analysis Market Strategy Sales Team
Administration and ICT support ensure thesmooth running of the business on a day-to-day basis. They have responsibility for clericalduties, cleaning, computer and softwaresupport, security and health and safety; Clerical Work Cleaning and Maintenance Technical Support Security
Research and development will help thebusiness remain competitive by developingnew goods and services and updating theexisting ones. New Product Development Research into New Products Experiment with New Ideas Improving Existing Product