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Get your Brand House in Order
Paige Booth
VP for Marketing & Enrollment Management
So what’s your problem?
• Everyone wants their own logo!
• Life getting more complex
– New programs
– New segments
– New locations
• Don’t know how to say no?
• Don’t know when to say yes?
The problem at St. Edward’s
• Master brand signature was tied to Austin even
as we aspired to expand globally
• No guidelines to help answer emerging brand
questions
• Growing complexity of programs, products and
markets
The cast of characters
• The VP: has lived in a branded house but never
built one
• The Consultant: former brand czar for Duracell
• The President: he gets it
• The Marketing Staff: want to be good marketing
stewards but have no road map
• The Clients: I need to promote ergo I need
a logo
OUR STORY UNFOLDS…
New university logo launched
in 2001 amid much hoopla
Ten years later
The challenge in
higher education
• Decades of program and geographic expansion
• Increasing complexity of maintaining consistent
branding, positioning and messaging
• Without consistency, brands lose power
• Increasing competition and noise in the
marketplace make brand definition more
important
• Most universities lack methods to deal with
these challenges
Our catalyst for change
• Strategic Plan 2015: St. Edward’s University will
educate students for the opportunities and
challenges of a 21st century world.
– Academic distinctiveness
– Global preparedness
– Holy Cross, Catholic heritage
– Resource development
The stakes were high
• Strategic Plan 2015 calls for the university to
expand its international presence
• Inefficient branding would make it especially
hard to extend the brand worldwide
• Name identification and prestige is key to
forming global partnerships
Goals for brand architecture
• Simplify and align brand’s visual voice
• Strengthen brand recognition
• Leverage modest marketing resources
• Prepare to be a global university
• Anticipate increasing complexity
• Create a brand role rubric for the portfolio
of offerings
A house of brands
A branded house
FEW
BRAND HOUSE OR HOUSE OF BRANDS?
BUILDING ESTABLISHED
MANY
INDEPENDENTHALO
BRAND HOUSE HYBRID HOUSE OF BRANDS
MANY
Current Awareness
FEWTarget Audience
Available Resources
Brand Equity BUILDING ESTABLISHED
Promotion Level
Brand portfolio roles and definitions
• Master Brand – St. Edward’s University
– Singular, dominant brand
– Projects over all other layers
• Core Academic Identities
– Core campus units, central to everything we do
– Includes primary services, schools of study, degree programs and student/campus services and
facilities
• Brand Extension Identities
– Programs and organizations that extend the university’s reach
– Provide value-added programs that appeal to new and existing markets
– Exist only in relation to St. Edward’s University
– Complement the master brand while inheriting its equity
• Co-brand Identities
– Involve independent organizations with distinct identities
– Align with core values of university
• Promotions and Event Identities
– Special events, publications that happen at a point in time
– Have more flexibility with their visual identity, but must always present a clear connection to
St. Edward’s University
The St. Edward’s portfolio – Before
The St. Edward’s portfolio – After
Brand principles
1. We have one brand – St. Edward’s University. In
communication, the master brand is more important
than any other identity elements.
2. Core academic identities and brand extensions must
appear to be endorsed by the master brand and should
not appear alone.
3. When the master brand is presented in close proximity
to a core academic identity or brand extension, the ratio
of the entire master signature to the core academic
identity or brand extension height is 2 to 1.
Changes to the master signature
Old New
Letterhead
Magazine – Before & After
Brochure – Before & After
Kozmetsky – Before & After
Website – Before & After
Project timeline
• Summer
– Inventory and categorize marks
– First draft of portfolio roles and rule set
• Fall
– Practice application of rule set
– Review with leadership
– Debate some portfolio placements
– Strengthen rule set and define brand principles
– Revise master signature and redesign letterhead
Project timeline
• Winter
– Complete guidelines
– Communicate to leadership
– Communicate to internal clients
– Gradual implementation—6 to 12 months
Challenges
• Input from SVPs led to stronger guidelines
• Wild Basin will undergo major rebranding
• Professional Education Center—
core or extension?
Questions?
Consultant: Janet Mitchell
The Mitchell Group Consulting
janet@themitchellgroupconsulting.com
See full guidelines at
www.stedwards.edu/brandguide

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Get your brand house in order

  • 1. Get your Brand House in Order Paige Booth VP for Marketing & Enrollment Management
  • 2. So what’s your problem? • Everyone wants their own logo! • Life getting more complex – New programs – New segments – New locations • Don’t know how to say no? • Don’t know when to say yes?
  • 3. The problem at St. Edward’s • Master brand signature was tied to Austin even as we aspired to expand globally • No guidelines to help answer emerging brand questions • Growing complexity of programs, products and markets
  • 4. The cast of characters • The VP: has lived in a branded house but never built one • The Consultant: former brand czar for Duracell • The President: he gets it • The Marketing Staff: want to be good marketing stewards but have no road map • The Clients: I need to promote ergo I need a logo
  • 6. New university logo launched in 2001 amid much hoopla
  • 8. The challenge in higher education • Decades of program and geographic expansion • Increasing complexity of maintaining consistent branding, positioning and messaging • Without consistency, brands lose power • Increasing competition and noise in the marketplace make brand definition more important • Most universities lack methods to deal with these challenges
  • 9. Our catalyst for change • Strategic Plan 2015: St. Edward’s University will educate students for the opportunities and challenges of a 21st century world. – Academic distinctiveness – Global preparedness – Holy Cross, Catholic heritage – Resource development
  • 10. The stakes were high • Strategic Plan 2015 calls for the university to expand its international presence • Inefficient branding would make it especially hard to extend the brand worldwide • Name identification and prestige is key to forming global partnerships
  • 11. Goals for brand architecture • Simplify and align brand’s visual voice • Strengthen brand recognition • Leverage modest marketing resources • Prepare to be a global university • Anticipate increasing complexity • Create a brand role rubric for the portfolio of offerings
  • 12. A house of brands
  • 14. FEW BRAND HOUSE OR HOUSE OF BRANDS? BUILDING ESTABLISHED MANY INDEPENDENTHALO BRAND HOUSE HYBRID HOUSE OF BRANDS MANY Current Awareness FEWTarget Audience Available Resources Brand Equity BUILDING ESTABLISHED Promotion Level
  • 15. Brand portfolio roles and definitions • Master Brand – St. Edward’s University – Singular, dominant brand – Projects over all other layers • Core Academic Identities – Core campus units, central to everything we do – Includes primary services, schools of study, degree programs and student/campus services and facilities • Brand Extension Identities – Programs and organizations that extend the university’s reach – Provide value-added programs that appeal to new and existing markets – Exist only in relation to St. Edward’s University – Complement the master brand while inheriting its equity • Co-brand Identities – Involve independent organizations with distinct identities – Align with core values of university • Promotions and Event Identities – Special events, publications that happen at a point in time – Have more flexibility with their visual identity, but must always present a clear connection to St. Edward’s University
  • 16. The St. Edward’s portfolio – Before
  • 17. The St. Edward’s portfolio – After
  • 18. Brand principles 1. We have one brand – St. Edward’s University. In communication, the master brand is more important than any other identity elements. 2. Core academic identities and brand extensions must appear to be endorsed by the master brand and should not appear alone. 3. When the master brand is presented in close proximity to a core academic identity or brand extension, the ratio of the entire master signature to the core academic identity or brand extension height is 2 to 1.
  • 19. Changes to the master signature Old New
  • 25. Project timeline • Summer – Inventory and categorize marks – First draft of portfolio roles and rule set • Fall – Practice application of rule set – Review with leadership – Debate some portfolio placements – Strengthen rule set and define brand principles – Revise master signature and redesign letterhead
  • 26. Project timeline • Winter – Complete guidelines – Communicate to leadership – Communicate to internal clients – Gradual implementation—6 to 12 months
  • 27. Challenges • Input from SVPs led to stronger guidelines • Wild Basin will undergo major rebranding • Professional Education Center— core or extension?
  • 28. Questions? Consultant: Janet Mitchell The Mitchell Group Consulting janet@themitchellgroupconsulting.com See full guidelines at www.stedwards.edu/brandguide