2. BACKGROUND HISTORY
• Named Suvarnabhumi (meaning 'Golden Land') (pronounced Suu-vah-nah-poom)
• The new airport is one of the WORLD LARGEST AIRPORT IN THE WORLD. The airport can handle as many as 76 flights per hour on its
two simultaneously operating runways. The open-plan facility includes main arrival halls, departure halls, concourses, ticketing areas,
baggage claim, customs/immigration, lounges and concessions.
• The terminal serves 30,000,000 people annually and covers a total of 5,000,000 Staff.
• An international airport of great distinction, the Suvarnabhumi Airport is open twenty-four hours a day, seven days a week for
convenient travel services. Everything from dining facilities to shopping, from transportation services to accommodations is easily
accessible from the Suvarnabhumi Airport.
• An international airport of great distinction, the Suvarnabhumi Airport is open twenty-four hours a day, seven days a week for
convenient travel services. Everything from dining facilities to shopping, from transportation services to accommodations is easily
accessible from the Suvarnabhumi Airport.
• 45 million passenger capacity
• Built the chiller plant to provide 20,000 tons of chilled water for the complex to air-condition roughly 4,300,000 square feet of building
areas.
• World's largest radiant flooring system
• The airport became operational on 15th September 2006
• The airport is designed by Helmut Jahn
• Has the TALLEST CONTROL TOWER OF THE WORLD which is 132.2 meters. Providing the best visual coverage of overall airside.
• The total area of the airport terminal is 563,000 m² and it is one of the busiest airport in Asia.
• The ICAO code of the International Airport in Suvarnabhumi is VTBS and the IATA code of the Suvarnabhumi Airport International is
BKK.
• Features the WORLD'S LONGEST RUNWAY

3. • One of the civilian airports and has a paved runway which runs for a total length of 12100 ft.
• There is the IFR facility in the Suvarnabhumi Airport for help during bad weather conditions
• expanded facilities and advanced equipment that will move both passengers and cargo more efficiently on a greater scale than anywhere
else in the region.
• Its twin runways (expandable to four) are designed for peak period loads of up to 76 aircraft take-offs and landings per hour
• The innovative steel and glass passenger terminal includes a roof trellis designed to shade the building against the tropical sun, reducing
the cost of air conditioning.
The airport has helped a lot in the economic development of the country as it is well connected with the business districts of the
country by roads.
A Vision of being “Asia’s Leading Airport Business“, and aim of becoming a World Top 10 Airport in Airports Council International’s (ACI) Airport
Service Quality ranking program.
One of the world's newest, futuristic and most modern facilities, and at a cost of
$3 billion!
100 million passengers.
Designed for the extended range aircraft - the Boeing 777 and the Airbus 380
Features the world's longest runway
Never delayed more than 15 minutes
Flight punctuality improved

4. Airport Terminal Design
PIER FINGER TERMINALS
• Piers offer high aircraft capacity and simplicity of design, but often
result in a long distance from the check-in counter to the gate (this
way called as Contact Pier).
• Example airport
Suvarnabhumi Airport
Pier Satellite Terminal
• This configuration involves a single terminal where all the ticketing
and passenger processing takes place.
• Connected to this are numerous concourses that lead to one or more
satellite structures.
• Need high speed escalators, monorails or electric-powered carts to
reduce walking distances.
• Example Hong Kong airport

5. Suvarnabhumi Airport close smoking areas in international terminal
Thailand Bangkok Suvarnabhumi Airport plans to close all smoking areas in its international terminal. The closure is to abide by ministerial
regulation that prohibits smoking in public places. The Tobacco Control Committee will work with Airports of Thailand Plc (AoT) to put the Public Health
Ministry regulation into practice. The airport has 18 smoking rooms for international passengers.
Airlines operating in Suvarnabhumi
International Airport
• Thai Airways International
• Bangkok Airways
• Orient Thai Airlines
• PBair
• Thai AirAsia
• Cathay Pacific
• China Airlines
• Indian Airlines
• Singapore Airlines
Suvarnabhumi International Airport has a lot of
facilities like:
• Information Counter
• Airport Guidance Inquiry Station
• Monitors for flight information
• Restaurant
• Telephones
• Internet
• ATM facility
• Post Office
• Medical Assistance
• Security arrangements

6. Passenger Terminal Facilities
Suvarnabhumi Airport is designed with passengers' convenience in mind. At
the Departures Level, there are 460 check-in counters and 60 passport control
counters whereas at the Arrivals Level, there are 83 passport control counters. The
whole procedure takes under 45 minutes. The baggage handling facility has a
capacity over 9,000 bags and hour. Scattered everywhere are flight information
displays, including audio announcement at intervals, to prevent passengers'
boarding failure.
Wherever possible, signage with internationally accepted icons is used as an
aid to easy navigation while information and help desks are located throughout the
airport. Provided is the Prayer Room in compliance with the international airport's
standard. The new airport offers a variety of facilities, including different outlets in
the Departures/transit lounges such as reasonable Thai food shops, Duty Free
shops, Children's Play Zone, internet café, pay internet booth, roomy waiting
lounges and VIP lounge, etc. for passengers' ultimate convenience.
Everything from dining facilities to shopping, from transportation services to
accommodations is easily accessible from the Suvarnabhumi Airport.

8. AEROPOLIS
An airport city will take shape in the area surrounding the new Suvarnabhumi International Airport
The City is designed to accommodate financial and commercial services including retail and entertainment businesses in order to attract
industry and help Suvarnabhumi compete with other international airports in the region, as well as generate additional substantial
revenues to the new airport. Mass transit system
A 'water-city' or 'Venice-of-the-East'," is how to describe the Aerotropolis city.Transport component includes infrastructure such
as an expressway. The Suvarnabhumi Aerotropolis would become a business and investment hub.
This concept will feature a water front community with clean, energy-saving residential areas. Zones within the aerotropolis will
be targeted for industrial promotion. The first phase of the aerotropolis is expected
The first step [for Suvarnabhumi] is to link multimodel airport transportation, land use and commercial development, which will
lead to an economically efficient, aesthetically pleasing and environmentally sustainable aerotropolis d to be the establishment of a new
Suvarnabhumi Province or 'Suvarnabhumi Mahanakorn‘.
It should be remembered that major airports are both a country's calling card and handshake—it's the first thing people see when
they enter a country and it's the last thing they see when they leave.

9. CHECK-IN
• Airport Check-in are service counters found at commercial airports handling commercial air travel. The
check-in is normally handled by an airline or a handling agent working on behalf of an airline.
Passengers usually hand over any baggage they do not wish or are not allowed to carry-on to the
aircraft's cabin and receive a boarding pass before they can proceed to board their aircraft
• Self Check-in Kiosk Check-in counters

10. SECURITY CHECKS
• Confirming the identity of travelers, Checking a photo ID & transports.
• Body Screening using Metal Detector Gate
• Baggage scanning using X-ray machine

11. Method Of Baggage Handling System
• Manual Methods
– Multiple luggage pieces in one cart
– Not automatically sorted
• Automatic Methods
– DCV – Destination Coded Vehicles
• Each cart contains a single
piece of baggage
• Automatically sorted
• Little or no human interaction required

12. DCV – Destination Coded Vehicles
• DCVs = Destination-Coded Vehicles
• Automatic Scanner = scan the labels
on the baggage
• Conveyors- Like a local ‘roads’

13. FACILITY
As mentioned earlier, the Suvarnabhumi Airport offers superlative services for the traveler. The
airport is easy to get around with escalators, elevators, walkways and luggage conveyors. Travelers can
rely on the convenient services offered to make their travel experience as convenient and enjoyable as
possible.
Along with all of the amazing transportation options available, the Suvarnabhumi Airport aims at
offering travels every amenity imaginable. First, there are a number of different dining facilities at the
airport so that travelers can get a bite to eat. Next, travelers can shop at the various stores located on
site. Finally, there is even an airport hotel available for convenient and accessible accommodations
There are myriad forms of transportation offered at the Suvanrnabhumi Airport. One can rely on
the services of the Airport Express, the car rental, the limousines, the public bus, public taxis, or the
shuttle bus to travel within from the Suvanrnabhumi Airport to various parts of Thailand. The shuttle
bus at the Suvanrnabhumi Airport is free for both airport employees and passengers utilizing the
services of the airport.

14. TRANSIT TOUR AT SUVARNABHUMI
INTERNATIONAL AIRPORT
The “Package Tour for Transfer Passengers” project is being offered by Thai Travel Agents, Airports
of Thailand, Ministry of Transport, Immigration Department, and Thai Airways International. UK
residents travelling beyond Thailand to Australia or New Zealand can “break journey” at Bangkok’s
Suvarnabhumi International Airport and take short “appetiser” tours in and around the Thai capital, as
long as the transit stop is for a minimum of 12 hours.
The facility allows thousands of daily air passengers with time to spare between connecting
flights to take a wide variety of tours in Bangkok and surrounding areas. As an incentive to take the
tours, they are not required to pay the 500-Baht airport tax, upon re-checking in for their onward
flights. Which are of about four hours duration each tour.
Information on the tours is provided to all transfer passengers at Suvarnabhumi International
Airport through a number of in-flight collaterals, especially on THAI Airways International aircraft, and in
the transit halls.

15. Airport ranking.
World Airport Star Ranking® is reviewed annually, with detailed Quality analysis of standards by SKYTRAX. Ranking does
not have any association with trip reports / traveller assessments in consumer review areas of our web site
• WEBSITE : Parking / Transportation information ,Language Options ,Transit / Local hotel ,Flight Information Terminal
Guide
• GROUND TRANSPORT : Selection of Public Transport facilities, Access by car / car parking facilities ,Location of
Public Transport facilities, Short term car park facilities ,Frequency of Express link(s) downtown
• ARRIVAL - TRANSIT - DEPARTURE : Walking distances - Arrival / Transit,Transfer between Terminal areas,Walking
distances – Departure,Ease of Locating Check-in counters,Time / Distance to Boarding Gates,Waiting times at
Check-In,Availability of baggage carts : Airside,Availability of baggage carts : Landside,Ease of Transfer : Int'l to Int'l
,Crowds / Queuing in Check-in areas
• SECURITY & IMMIGRATION : Waiting times for Security screening,Immigration Queues : Arrival,Efficiency of
Security screening,Immigration Queues : Departure,Staff attitude at Security screening,Fast Track Immigration
channel
• TERMINAL COMFORT - FACILITIES : Seating Areas - Comfort & Capacity,Flight Information Screens,Passenger
crowding around terminalAirport ,PA Information,Natural daylight in Terminal,Disabled facilities / ease of
access,Terminal Ambience & DecorQuiet / rest areas,Views of aircraft / runways,Smoking policy / Smoking
RoomsCleanliness of Terminal areas,Customer service counters,Standard of air conditioning,ATM / Cash
machines,Washrooms - Numbers / LocationBureau de ChangeWashrooms – Cleanliness,WiFi facilities,Showers -
Availability /Cleanliness,Public access Internet facilities,Transit Hotel / Dayroom facilitiesPublic TelephonesBaby
changing facilitiesBusiness CentreChildren's Play facilities,Boarding Gates : facilities / toilet,Other Leisure
facilitiesBoarding Gates : seating areas
• FOOD & BEVERAGE : Selection of restaurants / food outletsCoffee shop / Snack countersService in restaurants / food
outletsInternational Food choicesOpening hours of Bars / food outletsLocal / ethnic Food choicesPrices of food and
beveragesCurrency acceptance in outlets
• SHOPPING FACILITIES : Shopping facilities : LandsideLayout of Tax Free shopping areasShopping facilities : AirsideVariety
of Tax Free shopping outletsStaff service in shopsPrices in Tax Free shops

16. 2010 PAX
• Bangkok Suvarnabhumi’s international pax traffic was up
9% - traffic highlights in Sep-2010:
• Passenger numbers: 3.2 million, +1.4%;
– Domestic: 689,846, -19.1%;
– International: 2.5 million, +8.95%;
• Aircraft movements: 20,981, +1.7%;
• Air cargo: 113,821 tonnes, +17.9%.

20. FUTURE PLANNING
According to the official masterplan: Suvarnabhumi is planned to
operate as many as 76 flights per hour on two parallel runways.
The airport boasts 51 aircraft stands and 120 parking bays
for wide-bodied aircraft.
5 of these bays are capable of accommodating the Airbus A380, the future
monster of the air.
Capable of handling 45 million passengers and 3 million tonnes of cargo per
year.

21. LONG-TERM PLANS
• Underground rail link station and in front of the passenger terminal building is
a 600-room hotel
• Between the airport hotel and the terminal building are the two 5-storey car
parks with a combined capacity of 5,000 cars.
• 4 runways flanking 2 main terminals and 2 satellite buildings with a combined
capacity capable of handling up to 100 million passengers and 6.4 million
tonnes of cargo a year
• Built a separate terminal for low-cost airlines operating concept will be
modeled after the LCCT of KLIA and Singapore Changi Airport.
• Aerotropolis city - A 'water-city' or 'Venice-of-the-East - This concept will
feature a water front.

22. Suvarnabhumi EMBARASSING PROBLEM
Despite impressive architecture, the quest to build the world's largest single terminal results in a facility that is far too
large to navigate :
• Crumbling runways and taxi ways
• One runway closed
• Almost 50% of the lighting faulty
• Poor facilities, both catering and lack of toilets
• Nowhere near large enough, almost at full capacity within weeks!
• Poor baggage handling leading to long incoming delays.
• February sees the safety certificate withdrawn!
• A reader reports a 1 hour 20 minute flight took 1 hour and 45 minutes to begin disembarkation!
• Severe congestion when checking in to domestic flights.
• Maximum capacity almost reached within months of opening.
• Domestic & International all handled in the same terminal building.
• CTX baggage scanners, dozens were bought at over double the "one off" advertised price.
• Security scanners are in short supply
• Problems with the tarmac
• He few signs there are mostly do not face people walking along but face them sideways
• Arriving passengers
• Cracked runways
• At Least 60 Problem Identified
• Malfunctioning Skybridges.
• Taxiway rutting
No records of any accidents or incidents at all.

23. Sign Level 1 : Bus Lobby

24. Level 2 Arrival

25. Level 3 Meeting & Greeting Gallery

26. Level 4 Departures

27. Facilities
• 130 passport control checkpoints for arrivals, 72 for
departures.
• 26 customs control checkpoints for arrivals, 8 for
departures.
• 22 baggage conveyor .
• 360 check-in counters. There are 100 additional counters for
passengers without luggage.
• 107 moving walkways.
• 102 elevators.
• 83 escalators.

28. Capacity
• Handling 45 million passengers and 3 million tonnes of
cargo per year
• 2 parallel runways
• 2 parallel taxiways to accommodate simultaneous
departures and arrivals.
• 120 parking bays (51 with contact gates and 69 remote
gates) capable of accommodating the Airbus A380
• 76 flight operations per hour
• Two 5-storey car park buildings accommodate 5,000 cars

29. Long-term plans
• Long-term plans for four runways flanking two main
terminals and two satellite buildings with a combined
capacity capable of handling up to 100 million passengers
and 6.4 million tonnes of cargo a year are on the drawing
board. The second phase of airport expansion involving the
construction of a satellite building south of the main
terminal

30. CONCLUSION

31. shahrul
Rizwan Amidee
Ashraff