PSFK’s NYC Retail Guide examines how retailers are raising the bar for excellent customer service and memorable brand experiences through innovative technologies, community engagements and other unexpected retail integrations. In New York City’s crowded retail landscape, retailers—both independent boutiques and legacy names—are setting themselves apart by inviting their customers into an intimate brand relationship, offering uncompromised service, behind-the-scenes looks and last-mile resources.

1. PSFK NYC
RETAIL GUIDE
A Guide To Innovative Customer
Service & Brand Touchpoints
Slideshare Deck

2. PSFK NYC RETAIL GUIDE
Get The Full Report
Download the Full Report at: psfk.com/report/nyc-retail-guide-2018
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PSFK’s NYC Retail Guide examines how retailers are
raising the bar for excellent customer service and
memorable brand experiences through innovative
technologies, community engagements and other
unexpected retail integrations. In New York City’s crowded
retail landscape, retailers—both independent boutiques
and legacy names—are setting themselves apart by
inviting their customers into an intimate brand
relationship, offering uncompromised service, behind-the-
scenes looks and last-mile resources.

3. Neighborhoods
Flatiron
&
Chelsea
Midtown SoHo NoHo Williamsburg

4. Sneak Peek
Bluemercury
1335 Sixth
Avenue
FujiFilm Wonder
Photoshop
176 Fifth Avenue
Converse Store
SoHo
560 Broadway
The Phluid
Project
684 Broadway
Celsious
115 North 7th
Street

5. PSFK is the world’s leading
business intelligence platform for
consumer experience innovation.
We offer:
• Insights & Reports
• Events & Workshops
• Consulting & Research
About PSFK
PSFK 42 Bond Street, 6th Floor, New York, New York 10012 | +1 646 520 4672 | psfk.com | @psfk

6. PSFK NYC
RETAIL GUIDE
A Guide To Innovative Customer
Service & Brand Touchpoints
Slideshare Deck