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Copyright © 2021, The Risk Doctor Partnership
MANAGING RISK FOR SUSTAINABLE BUSINESS
Dr David Hillson, The Risk Doctor
© Copyright 2021, The Risk Doctor Partnership, Slide 1
?
MANAGING RISK FOR
SUSTAINABLE BUSINESS:
A practical approach
Presented by
Dr David Hillson
PMI Fellow, HonFAPM, CFIRM
The Risk Doctor The Risk Doctor Partnership
david@risk-doctor.com www.risk-doctor.com
2021
© Copyright 2021, The Risk Doctor Partnership, Slide 2
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Key questions
What drives sustainability?
Timely availability of necessary resources in required
quantity and quality
What makes a business sustainable?
Manages necessary resources in a way that avoids
long-term depletion, and ideally adds to the resource
pool in future
“Conserve and enhance”
What is sustainability?
“Meeting the needs of the present without compromising
the ability to meet the needs of the future”
(UN Brundtland Commission, 1987)
Page 2
Copyright © 2021, The Risk Doctor Partnership
MANAGING RISK FOR SUSTAINABLE BUSINESS
Dr David Hillson, The Risk Doctor
© Copyright 2021, The Risk Doctor Partnership, Slide 3
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© Copyright 2021, The Risk Doctor Partnership, Slide 4
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Defining sustainability risk
“The effect of uncertainty on sustainability” ?
“Any uncertainty that can affect timely availability of
necessary resources in required quantity and quality” ?
No!
A business & its projects exist to meet their objectives
Risk is any uncertainty that, if it occurs, will affect
achievement of objectives
Page 3
Copyright © 2021, The Risk Doctor Partnership
MANAGING RISK FOR SUSTAINABLE BUSINESS
Dr David Hillson, The Risk Doctor
© Copyright 2021, The Risk Doctor Partnership, Slide 5
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Defining sustainability risk
Risk is:
Any uncertainty
that, if it occurs,
will affect achievement of objectives
Sustainability risk is:
in availability of necessary resources
Availability of necessary resources is a risk to the business,
not an impact type
© Copyright 2021, The Risk Doctor Partnership, Slide 6
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Sustainability Risk Management
Like standard risk management, but three essential prior steps:
1. Link strategic objectives with “necessary resources”
2. Determine which resources are most vulnerable
3. Set risk assessment criteria to reflect effect of resources on objectives
 We should know our objectives (?!)
 SMART?
 Agreed, communicated, understood?
 But how do we know which resources are “necessary”?
Page 4
Copyright © 2021, The Risk Doctor Partnership
MANAGING RISK FOR SUSTAINABLE BUSINESS
Dr David Hillson, The Risk Doctor
© Copyright 2021, The Risk Doctor Partnership, Slide 7
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1. Framework for identifying resources
RSA Tomorrow’s Company/Forum for the Future (2007)
Five Capitals Model [https://www.forumforthefuture.org/the-five-capitals]
Provides a basis for understanding sustainability in terms of the
economic concept of wealth creation or ‘capital’
Any organisation will use five types of ‘capital’ to deliver its products
or services: Natural, Human, Social, Manufactured, Financial
A sustainable organisation will maintain and where possible enhance
these stocks of capital assets, rather than deplete or degrade them
© Copyright 2021, The Risk Doctor Partnership, Slide 8
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Five Capitals Model
Source: ACE Report “Measures for successful outcomes: The Five Capitals approach” (April 2020)
Sustainable
business
1. Framework for identifying resources
Page 5
Copyright © 2021, The Risk Doctor Partnership
MANAGING RISK FOR SUSTAINABLE BUSINESS
Dr David Hillson, The Risk Doctor
© Copyright 2021, The Risk Doctor Partnership, Slide 9
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1. Link resources to objectives
For each strategic objective:
Take each of the Five Capitals in turn
Decompose into sufficient detail: What specific resources must we
have in order to achieve this objective?
OBJECTIVE 1 OBJECTIVE 2 OBJECTIVE 3
© Copyright 2021, The Risk Doctor Partnership, Slide 10
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1. Link resources to objectives
Examples
CapEx, OpEx, shareholder funds, bonds, bank loans, cash reserves…
Raw materials (steel, timber…), fuel (electricity, gas…), water, air…
Knowledge, skills, energy, motivation, commitment, wellbeing…
Factories, offices, comms, IT services, infrastructure, transport…
Supply chain, partners, trades unions, NGOs, community goodwill…
Page 6
Copyright © 2021, The Risk Doctor Partnership
MANAGING RISK FOR SUSTAINABLE BUSINESS
Dr David Hillson, The Risk Doctor
© Copyright 2021, The Risk Doctor Partnership, Slide 11
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2. Determining vulnerable resources
Vulnerability assessment, using two dimensions
(LACK
OF)
AVAILABILITY
CRITICALITY
HI (4)
SEVERELY
LIMITED
MED (3)
CONSTRAINED
LO (2)
GENERALLY
AVAILABLE
VLO (1)
UNRESTRICTED
VLO (1)
NON-ESSENTIAL
MED (5)
REQUIRED
LO (3)
IMPORTANT
HI (7)
BUSINESS-
CRITICAL
1 3 5 7
2 6 10 14
3 9 15 21
4 12 20 28
CRITICALITY (LACK OF) AVAILABILITY
VLO (1)
Non-essential. The
business can function well
even if this resource is
limited or absent.
VLO (1)
Unrestricted. This
resource is freely available
in the quantity and quality
required.
LO (3)
Important. Lack of this
resource would impose
some limitations on
performance.
LO (2)
Generally available. In
normal times, there are no
restrictions in supply of this
resource.
MED (5)
Required. Significant
difficulties would arise if
this resource was limited.
MED (3)
Constrained. Some
conditions exist that limit
availability of this resource.
HI (7)
Business-critical. The
business is unable to
perform in the absence of
this resource.
HI (4)
Severely limited. Special
arrangements are required
to obtain this resource.
© Copyright 2021, The Risk Doctor Partnership, Slide 12
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3. Set risk assessment criteria
 Select relevant measures to reflect effect of resource on objectives
 Turn these into impact scales
 Specific example (mining company)
FINANCIAL
PERFORMANCE
PROJECT
PERFORMANCE
OPERATIONS LEGAL/COMPLIANCE
HEALTH &
SAFETY
ENVIRONMENT
STAKEHOLDER
RELATIONS
Core operating
margin
Cash generation
from operations
Working capital
Net cash
Total asset base
Schedule variance
Cost variance
Project scope
change
Variation in project
ROI
Production levels
Productivity rate
Critical systems
availability
Energy usage
Water usage
Systems & services
availability
Facility closure due to
non-compliance
Legal fines
Potential civil liability
Death, disability
or lost time
injuries (LTI)
Occupational
exposures
Occupational
diseases
Reportable
environmental
incidents
Media attention
Stakeholder
relations
Local community
relations
Analyst ratings
Page 7
Copyright © 2021, The Risk Doctor Partnership
MANAGING RISK FOR SUSTAINABLE BUSINESS
Dr David Hillson, The Risk Doctor
© Copyright 2021, The Risk Doctor Partnership, Slide 13
?
FINANCIAL
PERFORMANCE
PROJECT
PERFORMANCE
OPERATIONS LEGAL/COMPLIANCE
HEALTH &
SAFETY
ENVIRONMENT
STAKEHOLDER
RELATIONS
LOW
(1)
<0.5% change in
core operating
margin
<1% change in cash
generation from
operations
<0.25% change in
working capital
<1% change in total
asset base
<1% variation in
remaining project
schedule
<1% variation in
total project costs
<1% change in
project scope
elements
<1% variation on
project ROI
<1% variation in
production
<1% variation in
productivity
Loss of non-critical
systems for <½ day
(without data loss)
No non-compliance
directives
No legal fines
Zero civil liability
Only minor
injuries requiring
first aid
treatment
Only non-reportable
environmental
incidents
Local media
attention lasting <1
week
No change in local
community relations
MED
(3)
1-2% change in
core operating
margin
2-5% change in
cash generation
from operations
0.5-1% change in
working capital
2-5% change in
total asset base
2-5% variation in
remaining project
schedule
2-5% variation in
total project costs
2-5% change in key
project scope
elements
2-5% variation on
project ROI
2-5% variation in
production
2-5% variation in
productivity
Loss of critical
systems for 1-2 days
(without data loss)
Temporary facility
closure due to non-
compliance
Legal fines between
$1-5M
Potential civil liability
Lost time injuries
(LTI) with no
irreversible loss
of quality of life
Level 2 reportable
environmental
incident resulting in
moderate
environmental
effect and/or short-
term reversible
ecological
disturbance
National media
attention lasting
less than one week
Local media
attention lasting 1-2
weeks
Temporary change
(<4 weeks) in local
community relations
VHI
(5)
>5% change in core
operating margin
>10% change in
cash generation
from operations
>2% change in
working capital
>10% change in
total asset base
>10% variation in
remaining project
schedule
>10% variation in
total project costs
>10% change in
key project scope
elements
>10% variation on
project ROI
>10% variation in
production
>10% variation in
productivity
Loss of critical
systems for >5 days
and/or irrecoverable
data loss
Permanent facility
closure due to non-
compliance
Legal fines >$10M
Unacceptable civil
liability
Death or
multiple
permanent
disabilities
Level 3 reportable
environmental
incident resulting in
extreme
environmental
effect and/or
irreversible
ecological
disturbance
International media
attention lasting >1
week
National & local
media attention
lasting >2 weeks
Permanent change
in local community
relations
© Copyright 2021, The Risk Doctor Partnership, Slide 14
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Sustainability Risk Management
Then
Identify risks to vulnerable resources that would affect objectives (+/–)
Prioritise
Quantify & model where appropriate
Plan & implement responses
Review & update
Like standard risk management, but three essential prior steps:
1. Link strategic objectives with “necessary resources”
2. Determine which resources are most vulnerable
3. Set risk assessment criteria to reflect effect of resources on objectives
Page 8
Copyright © 2021, The Risk Doctor Partnership
MANAGING RISK FOR SUSTAINABLE BUSINESS
Dr David Hillson, The Risk Doctor
© Copyright 2021, The Risk Doctor Partnership, Slide 15
?
Extending to projects/programmes
Strategic business-level risk
assessment criteria reflect
corporate risk appetite
Risk thresholds at lower levels
must be coherent & aligned
with corporate level
Develop lower-level risk
assessment criteria to support
tactical risk management
INTERMEDIATE
[PORTFOLIO/PROGRAMME]
LEVELS
PROJECT/OPERATIONAL LEVEL
© Copyright 2021, The Risk Doctor Partnership, Slide 16
?
FINAL THOUGHTS
Page 9
Copyright © 2021, The Risk Doctor Partnership
MANAGING RISK FOR SUSTAINABLE BUSINESS
Dr David Hillson, The Risk Doctor
© Copyright 2021, The Risk Doctor Partnership, Slide 17
?
“Sustainability is A Good Thing”
Ability to achieve sustainability is uncertain
Sustainability Risk Management
Define sustainability in measurable terms for your business
Map “Five Capitals” to strategic objectives  risk assessment criteria
Perform vulnerability assessment
Manage risks to key vulnerabilities (threats & opportunities)
Outcomes  Sustainable businesses, projects, future
© Copyright 2021, The Risk Doctor Partnership, Slide 18
?
Over to you...
New ideas: “blah blah blah” or valuable insights?
Ensuring sustainable business requires hard
thinking and work
Turn framework into reality
What will you do differently?
Page 10
Copyright © 2021, The Risk Doctor Partnership
MANAGING RISK FOR SUSTAINABLE BUSINESS
Dr David Hillson, The Risk Doctor
© Copyright 2021, The Risk Doctor Partnership, Slide 19
?
Thank you
Any questions?
© Copyright 2021, The Risk Doctor Partnership, Slide 20
?
For further information
Dr David Hillson
The Risk Doctor Partnership
+44(0)7717.665222
david@risk-doctor.com
www.risk-doctor.com
YouTube.com/RiskDoctorVideo
2021

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Managing Risk for Sustainable Business by Dr David Hillson

  • 1. Page 1 Copyright © 2021, The Risk Doctor Partnership MANAGING RISK FOR SUSTAINABLE BUSINESS Dr David Hillson, The Risk Doctor © Copyright 2021, The Risk Doctor Partnership, Slide 1 ? MANAGING RISK FOR SUSTAINABLE BUSINESS: A practical approach Presented by Dr David Hillson PMI Fellow, HonFAPM, CFIRM The Risk Doctor The Risk Doctor Partnership david@risk-doctor.com www.risk-doctor.com 2021 © Copyright 2021, The Risk Doctor Partnership, Slide 2 ? Key questions What drives sustainability? Timely availability of necessary resources in required quantity and quality What makes a business sustainable? Manages necessary resources in a way that avoids long-term depletion, and ideally adds to the resource pool in future “Conserve and enhance” What is sustainability? “Meeting the needs of the present without compromising the ability to meet the needs of the future” (UN Brundtland Commission, 1987)
  • 2. Page 2 Copyright © 2021, The Risk Doctor Partnership MANAGING RISK FOR SUSTAINABLE BUSINESS Dr David Hillson, The Risk Doctor © Copyright 2021, The Risk Doctor Partnership, Slide 3 ? © Copyright 2021, The Risk Doctor Partnership, Slide 4 ? Defining sustainability risk “The effect of uncertainty on sustainability” ? “Any uncertainty that can affect timely availability of necessary resources in required quantity and quality” ? No! A business & its projects exist to meet their objectives Risk is any uncertainty that, if it occurs, will affect achievement of objectives
  • 3. Page 3 Copyright © 2021, The Risk Doctor Partnership MANAGING RISK FOR SUSTAINABLE BUSINESS Dr David Hillson, The Risk Doctor © Copyright 2021, The Risk Doctor Partnership, Slide 5 ? Defining sustainability risk Risk is: Any uncertainty that, if it occurs, will affect achievement of objectives Sustainability risk is: in availability of necessary resources Availability of necessary resources is a risk to the business, not an impact type © Copyright 2021, The Risk Doctor Partnership, Slide 6 ? Sustainability Risk Management Like standard risk management, but three essential prior steps: 1. Link strategic objectives with “necessary resources” 2. Determine which resources are most vulnerable 3. Set risk assessment criteria to reflect effect of resources on objectives  We should know our objectives (?!)  SMART?  Agreed, communicated, understood?  But how do we know which resources are “necessary”?
  • 4. Page 4 Copyright © 2021, The Risk Doctor Partnership MANAGING RISK FOR SUSTAINABLE BUSINESS Dr David Hillson, The Risk Doctor © Copyright 2021, The Risk Doctor Partnership, Slide 7 ? 1. Framework for identifying resources RSA Tomorrow’s Company/Forum for the Future (2007) Five Capitals Model [https://www.forumforthefuture.org/the-five-capitals] Provides a basis for understanding sustainability in terms of the economic concept of wealth creation or ‘capital’ Any organisation will use five types of ‘capital’ to deliver its products or services: Natural, Human, Social, Manufactured, Financial A sustainable organisation will maintain and where possible enhance these stocks of capital assets, rather than deplete or degrade them © Copyright 2021, The Risk Doctor Partnership, Slide 8 ? Five Capitals Model Source: ACE Report “Measures for successful outcomes: The Five Capitals approach” (April 2020) Sustainable business 1. Framework for identifying resources
  • 5. Page 5 Copyright © 2021, The Risk Doctor Partnership MANAGING RISK FOR SUSTAINABLE BUSINESS Dr David Hillson, The Risk Doctor © Copyright 2021, The Risk Doctor Partnership, Slide 9 ? 1. Link resources to objectives For each strategic objective: Take each of the Five Capitals in turn Decompose into sufficient detail: What specific resources must we have in order to achieve this objective? OBJECTIVE 1 OBJECTIVE 2 OBJECTIVE 3 © Copyright 2021, The Risk Doctor Partnership, Slide 10 ? 1. Link resources to objectives Examples CapEx, OpEx, shareholder funds, bonds, bank loans, cash reserves… Raw materials (steel, timber…), fuel (electricity, gas…), water, air… Knowledge, skills, energy, motivation, commitment, wellbeing… Factories, offices, comms, IT services, infrastructure, transport… Supply chain, partners, trades unions, NGOs, community goodwill…
  • 6. Page 6 Copyright © 2021, The Risk Doctor Partnership MANAGING RISK FOR SUSTAINABLE BUSINESS Dr David Hillson, The Risk Doctor © Copyright 2021, The Risk Doctor Partnership, Slide 11 ? 2. Determining vulnerable resources Vulnerability assessment, using two dimensions (LACK OF) AVAILABILITY CRITICALITY HI (4) SEVERELY LIMITED MED (3) CONSTRAINED LO (2) GENERALLY AVAILABLE VLO (1) UNRESTRICTED VLO (1) NON-ESSENTIAL MED (5) REQUIRED LO (3) IMPORTANT HI (7) BUSINESS- CRITICAL 1 3 5 7 2 6 10 14 3 9 15 21 4 12 20 28 CRITICALITY (LACK OF) AVAILABILITY VLO (1) Non-essential. The business can function well even if this resource is limited or absent. VLO (1) Unrestricted. This resource is freely available in the quantity and quality required. LO (3) Important. Lack of this resource would impose some limitations on performance. LO (2) Generally available. In normal times, there are no restrictions in supply of this resource. MED (5) Required. Significant difficulties would arise if this resource was limited. MED (3) Constrained. Some conditions exist that limit availability of this resource. HI (7) Business-critical. The business is unable to perform in the absence of this resource. HI (4) Severely limited. Special arrangements are required to obtain this resource. © Copyright 2021, The Risk Doctor Partnership, Slide 12 ? 3. Set risk assessment criteria  Select relevant measures to reflect effect of resource on objectives  Turn these into impact scales  Specific example (mining company) FINANCIAL PERFORMANCE PROJECT PERFORMANCE OPERATIONS LEGAL/COMPLIANCE HEALTH & SAFETY ENVIRONMENT STAKEHOLDER RELATIONS Core operating margin Cash generation from operations Working capital Net cash Total asset base Schedule variance Cost variance Project scope change Variation in project ROI Production levels Productivity rate Critical systems availability Energy usage Water usage Systems & services availability Facility closure due to non-compliance Legal fines Potential civil liability Death, disability or lost time injuries (LTI) Occupational exposures Occupational diseases Reportable environmental incidents Media attention Stakeholder relations Local community relations Analyst ratings
  • 7. Page 7 Copyright © 2021, The Risk Doctor Partnership MANAGING RISK FOR SUSTAINABLE BUSINESS Dr David Hillson, The Risk Doctor © Copyright 2021, The Risk Doctor Partnership, Slide 13 ? FINANCIAL PERFORMANCE PROJECT PERFORMANCE OPERATIONS LEGAL/COMPLIANCE HEALTH & SAFETY ENVIRONMENT STAKEHOLDER RELATIONS LOW (1) <0.5% change in core operating margin <1% change in cash generation from operations <0.25% change in working capital <1% change in total asset base <1% variation in remaining project schedule <1% variation in total project costs <1% change in project scope elements <1% variation on project ROI <1% variation in production <1% variation in productivity Loss of non-critical systems for <½ day (without data loss) No non-compliance directives No legal fines Zero civil liability Only minor injuries requiring first aid treatment Only non-reportable environmental incidents Local media attention lasting <1 week No change in local community relations MED (3) 1-2% change in core operating margin 2-5% change in cash generation from operations 0.5-1% change in working capital 2-5% change in total asset base 2-5% variation in remaining project schedule 2-5% variation in total project costs 2-5% change in key project scope elements 2-5% variation on project ROI 2-5% variation in production 2-5% variation in productivity Loss of critical systems for 1-2 days (without data loss) Temporary facility closure due to non- compliance Legal fines between $1-5M Potential civil liability Lost time injuries (LTI) with no irreversible loss of quality of life Level 2 reportable environmental incident resulting in moderate environmental effect and/or short- term reversible ecological disturbance National media attention lasting less than one week Local media attention lasting 1-2 weeks Temporary change (<4 weeks) in local community relations VHI (5) >5% change in core operating margin >10% change in cash generation from operations >2% change in working capital >10% change in total asset base >10% variation in remaining project schedule >10% variation in total project costs >10% change in key project scope elements >10% variation on project ROI >10% variation in production >10% variation in productivity Loss of critical systems for >5 days and/or irrecoverable data loss Permanent facility closure due to non- compliance Legal fines >$10M Unacceptable civil liability Death or multiple permanent disabilities Level 3 reportable environmental incident resulting in extreme environmental effect and/or irreversible ecological disturbance International media attention lasting >1 week National & local media attention lasting >2 weeks Permanent change in local community relations © Copyright 2021, The Risk Doctor Partnership, Slide 14 ? Sustainability Risk Management Then Identify risks to vulnerable resources that would affect objectives (+/–) Prioritise Quantify & model where appropriate Plan & implement responses Review & update Like standard risk management, but three essential prior steps: 1. Link strategic objectives with “necessary resources” 2. Determine which resources are most vulnerable 3. Set risk assessment criteria to reflect effect of resources on objectives
  • 8. Page 8 Copyright © 2021, The Risk Doctor Partnership MANAGING RISK FOR SUSTAINABLE BUSINESS Dr David Hillson, The Risk Doctor © Copyright 2021, The Risk Doctor Partnership, Slide 15 ? Extending to projects/programmes Strategic business-level risk assessment criteria reflect corporate risk appetite Risk thresholds at lower levels must be coherent & aligned with corporate level Develop lower-level risk assessment criteria to support tactical risk management INTERMEDIATE [PORTFOLIO/PROGRAMME] LEVELS PROJECT/OPERATIONAL LEVEL © Copyright 2021, The Risk Doctor Partnership, Slide 16 ? FINAL THOUGHTS
  • 9. Page 9 Copyright © 2021, The Risk Doctor Partnership MANAGING RISK FOR SUSTAINABLE BUSINESS Dr David Hillson, The Risk Doctor © Copyright 2021, The Risk Doctor Partnership, Slide 17 ? “Sustainability is A Good Thing” Ability to achieve sustainability is uncertain Sustainability Risk Management Define sustainability in measurable terms for your business Map “Five Capitals” to strategic objectives  risk assessment criteria Perform vulnerability assessment Manage risks to key vulnerabilities (threats & opportunities) Outcomes  Sustainable businesses, projects, future © Copyright 2021, The Risk Doctor Partnership, Slide 18 ? Over to you... New ideas: “blah blah blah” or valuable insights? Ensuring sustainable business requires hard thinking and work Turn framework into reality What will you do differently?
  • 10. Page 10 Copyright © 2021, The Risk Doctor Partnership MANAGING RISK FOR SUSTAINABLE BUSINESS Dr David Hillson, The Risk Doctor © Copyright 2021, The Risk Doctor Partnership, Slide 19 ? Thank you Any questions? © Copyright 2021, The Risk Doctor Partnership, Slide 20 ? For further information Dr David Hillson The Risk Doctor Partnership +44(0)7717.665222 david@risk-doctor.com www.risk-doctor.com YouTube.com/RiskDoctorVideo 2021