Brought to you by the Process Excellence Network http://www.processexcellencenetwork.com

1. Automating the invoicing process
at the UK's PD Ports
PD Ports, a UK-based ports and
logistics business, was
struggling with manual
processes that cost time, money
and productivity. One process
that was a large roadblock for
the company was its proof-of-
delivery (POD) scanning
process. With increased
demands to meet customer
needs, PD Ports needed to
implement business applications
that would free up time so the company could focus on serving its customers. The company
deployed K2 software to improve the quality of its invoicing process and saved £25,000 with
the first solution it developed.
“We were able to save a significant amount of time from manually filing 500 PODs a week,”
said Nathan Clarke, business analyst. “We improved the invoicing process because the
documentation was ready earlier, we could easily identify missing documentation, so we give
the customers a better service, and we were able to invoice a lot quicker.”
In this short video case study, Clarke describes how IT-enabled process improvement has
helped the business realize its vision of building a platform for the future.
Independent research organization IDC has also written a case study on PD Ports' use of K2
software.
>> Free Download http://bit.ly/ZLKY2X
This report has been brought to you in association with K2 http://www.k2.com
All the best,
Natalie Evans
PEX Network
Lets connect on LinkedIn:
http://www.linkedin.com/in/processexcellencenetwork
Email me: Natalie.evans@iqpc.co.uk