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Healthcare Provision
(Singapore and UK)
  Should the State provide…?
Lesson Agenda
   After the lesson, students would be able to:
       Appreciate the various stages of healthcare provision in
        Singapore.
       Understand the various schemes to support healthcare
        in Singapore.
       Practice an approach to Comparison questions (SBQ).
Healthcare Provision in
                Singapore
   1960’s
       Healthcare measures linked to public housing
        because Singapore was overcrowded.
       Healthcare programmes focussed on public hygiene
       Eg. govt. cleared squatters and slums – citizens
        relocated to HDB flats. Clinics and hospitals were
        built to meet growing pop.

       Effects of overcrowding reduced - public health
        improved and spread of major diseases minimized.
Healthcare Provision in
                 Singapore
   1970’s
       Economy improved & standard of living went up –
        citizens now wanted better quality healthcare. (F)
       Polyclinics built conveniently within HDB estates
        to replace “out-patient dispensaries” (E1 + E2)
       Better facilities in government hospitals –
        sophisticated equipment and treatment. Healthcare
        costs rising. (L)
Healthcare Provision in
                Singapore
   1980s to the present
       Government observed - population is ageing.
        healthcare costs will rise.
       Government resources would be taken away to pay
        for healthcare.
       1980s, Govt. developed a new approach to
        healthcare:
National Health Plan
   Healthcare = Shared responsibility.

       The Individual + the Government + the
        Community = Healthcare provision in
        Singapore
Healthcare Provision in
                    Singapore
   The Individual
       Self-reliance:
           1984 Introduced MediSave Account. 8% of monthly
            contribution to CPF channelled to MediSave.
           Singaporeans to take charge of their own healthcare.

           MediSave further enhanced - includes Medishield (for those
            who do not have CPF Accounts) and Eldershield (for those
            above 40 who have disabilities)
Healthcare Provision in
               Singapore
   The Individual (Self-Reliance) - MediShield:
       This is a national healthcare insurance scheme.
       Just like insurance – Singaporeans pay for
        MediShield from monthly contributions from
        MediSave.
       Allows greater financial cover for rising
        healthcare costs.
Healthcare Provision in
                    Singapore
   The Individual (Self-reliance) - Eldershield
       This is another insurance scheme. Targeted for those above 40.

       It uses CPF MediSave accounts to pay premiums. Caters for
        those who have not built up enough savings in their MediSave
        accounts.
       Provides assistance for those who cannot pay for high
        Medishield premiums.
Healthcare Provision in
                  Singapore
   The Government
       Keeping healthcare affordable (Government Subsidies)

           Provide government subsidies to hospitals, polyclinics
            and nursing homes.
           Government saved $200mill and from the interest it gets
            it provides Medifund to subsidize hospital wards.
           Hospital authorities decide how to use funds for
            individual cases.
Healthcare Provision in
                  Singapore
   The Government
       Keeping healthcare affordable (Restructured Hosp.)
         Restructuring means – Hospitals now have freedom to
          reorganise to better meet needs to Singaporeans
         Government has flexibility to reduce the amount of subsidies

          when necessary

       Keeping healthcare affordable (Means testing)
         Govt must ensure fairness in subsidies.
         Lowest income receive most. Higher income receive less.

         Important because - Subsidies must benefit patients who are

          in most need of them.
Healthcare Provision in
                   Singapore
   The Government (Promoting Healthy Lifestyle)
       A healthy person does not need a lot of medical care
       Government encourages citizens to keep healthy.
       This means a well-balanced diet & habit of physical
        exercise.
       This will reduce the reliance on healthcare provision in
        the later years. This keeps healthcare affordable.
Provision of Healthcare in
               Singapore
   The Community- healthcare support
         Some patients require help to fully recover after
          discharge.
         Voluntary & private organizations given grants to operate
          these facilities.
         Grants given to provide specialised healthcare services:
          NKF and SATA (Singapore Anti Tuberculosis Assoc.)
         Eases the burden of healthcare costs to the Govt as many
          agencies are providing these services.
Making Comparisons
   What is a comparison?
       It is a way of evaluating two (or three) items or
        subjects
       using a category or classification. For example:
            You can compare two bags according to their colour (one
             classification) or

            according to their prices (second classification).

            You are not describing the differences or similarities!
             You are stating what makes them different or similar
Making Comparisons
   Note: The two bags are different in colour.
    (Inference). Bag A has a bright red colour
    while Bag B has a dull blue colour. (Support)
Let’s practice!
   Alfred always kept to himself and never spoke
    to anyone. Melissa spoke only when spoken to

   Inference? Alfred & Melissa are similar in the
               way they deal with others
   Support:   I know this because, Source A tells me
               that “Alfred kept to himself…”
               Similarly, Source B tells me that
               Melissa “…only spoke when spoken
               to…”
Let’s Practice
   Can you come up with your own examples?
       Come up with two sources and figure out how you
        are going to compare them
       Present to the class…
Lesson Re-cap
   What is the challenge of governments in
    providing healthcare?

   What was Singapore’s healthcare system like
    in the 1960s and 70s?

   What are the principles healthcare provision
    here…since the 1980’s?
Welfare State & Healthcare
           Provision in UK
   Before the 20th Century, the British government did
    not provide much medical care for its citizens.

   The poor, aged or homeless had to depend on private
    charities, friends or family to help them pay for
    healthcare.

   After the war – Government felt it was necessary to
    look after these groups of people. The state would
    look after its citizens – for free
Welfare State & Healthcare in
               the UK
   In a Welfare state, the government looks after
    its citizens from ‘cradle-to-grave’.
   This means that the government would ensure
    that every citizen would have a minimum
    standard of welfare to live a ‘decent’ life:
       Each citizen would have a job
       Each citizen would have a home
       Each citizen would have access to healthcare.
NHS in the initial years
   Initial success: It was popular with the people.
    The government provided free basic medical
    service for all citizens.

   Free medical treatments: This means that all
    medical services, dental and even optical
    treatments were FREE.
Buzz Break
   What are the advantages and disadvantages of
    living under a welfare system?
    Advantages           Disadvantages
Initial years of NHS
   Govt. expected demand to increase & then
    stabilize.
   However increases went beyond expectations.
       Too many people wanted healthcare services
       Treatments prescribed without consideration for costs.
   By 1951 NHS could not meet expectations.
       “Free at the point of service” was not working
        Now had to charge for some treatments
Britain and the NHS now
   Ageing pop & rising health costs affects Britain
    too.
   The British approach is to ensure that healthcare
    spending is put to good use:
       No wastage or unnecessary expenditures.
       Resources cater for specific patient needs.
Managing healthcare in UK (1980s)
   Managing government spending:
       The government is expected to provide healthcare
        to everyone.
       Healthcare costs rise. This means government has
        to collect more taxes.
       In the 1980s – new government in Britain wanted
        to reduce expenditure in healthcare.
Managing healthcare-Thatcher’s policies

   Prime Minister Thatcher’s approach :
       Cut back on government spending on welfare
        benefits including healthcare.
       Return some services to be provided by private
        companies (privatization).
       Healthcare should also be the responsibility of the
        individual.
Challenges faced by UK
   Challenge 1: Loss of people’s support :
       Reduction in healthcare spending = NHS could not
        continue to provide free health services.
       Citizens used to receiving free healthcare – now
        very unhappy.
       Government concerned about losing the support
        from citizens.
       Healthcare policy needed to be carefully balanced
        to meet citizens’ expectations & managing costs
Challenges faced by UK
   Challenge 2: Cost increase & increasing tax
    contribution:
       Healthcare costs are rising.
       Britain's National Insurance contributions (which
        partly paid for NHS services) also had to increase.
       This was not always popular. Increases meant
        there would be less money for people to spend on
        other things.
Challenges faced by UK
   Challenge 3: Increasing efficiency
       Demand for healthcare grew with an ageing
        population.
       Numbers of people paying taxes to support the
        NHS was declining.
       Despite cuts to healthcare spending - still not
        enough resources to support the demand.
Challenges faced by UK
   Challenge 4: Privatization.
       The aim was to reduce government subsidies.
       To save costs and make NHS more efficient.
       Private companies would now provide some services
        to the public.
       E.g. All non-medical services would be supplied by
        private companies under a contract
            Cleaning services and catering.
Challenges
   Challenge 5: Providing Quality Services
       By the late 1980s demand for services was high.
       NHS system could not cope with this demand.
        Lead to declining standards in the NHS.

       Govt responded by providing patients with info on
        their treatment - they can monitor rising costs
        themselves. But long queues still common.
Response of Challenges
   NHS Plan (2000)
       Based on feedback from patients, staff and doctors.
       Increase government spending up to 2004.
       To offer patients more convenient services
       Could make use of facilities in private hospitals
        without the patients paying for it.
Response to Challenges
   NHS Plan (2004)
       Patients had a choice of 4 different healthcare
        providers. Treatment paid for by NHS.
       Every patient have access to their own records on
        the Internet (HealthSpace).

       Patient’s with minor illness can get advice from
        doctors over the phone (NHS Direct).
Let’s Compare
   No one system is better than the other. The UK
    system works in there because:

       people’s expectations are different
       Standard of living is high etc.


   Singapore system of healthcare works here
    because of our different cultural and social
    characteristics
Comparison 1:
    How citizens participate in the system

               UK                                   S’pore
   Citizens make use of benefits –       Promote self-reliance among
    Govt.     manages   costs    by        citizens – Govt. plans for citizens
    carefully           controlling        to share the costs of their own
    government spending.                   healthcare

   Citizens pay two types of taxes:      MediSave and Medishield from
    Income     tax   &     National        citizen’s CPF contributions.
    Insurance tax
Comparison 2:
    Keeping Healthcare affordable
UK                                    S’pore
 Privatization to reduce:               Government subsidies
                                            given to nursing homes, polyclinics
        Operating costs
        Govt. subsidies                 Medifund
                                            Given to hospitals to use to off-set
        Increase efficiency
                                             patient’s bill (needy cases)

   Every individual encouraged to       Restructured hospital
    be responsible for welfare and           Govt. is able to give less subsidies.
    health (except for expectant
    mothers, mothers with young
                                         Means Testing
                                            ensure that Govt. subsidies given to
    children and students below 19)
                                             patients who need.
Comparison 3:
    Lifestyle choices and role of community
                UK                                   S’pore
   Citizens encouraged…but no            Government provides support by
    government programme or                championing healthy lifestyle
    policy to promote healthy              choices through Health Promotion
    lifestyles.                            Board (a govt. agency)

   Community provides nursing            Government gives grants (sums of
    support, social services etc…but       money for specific purposes) to
    these are self-funded.                 VWOs to operate: day
                                           rehabilitation centres, nursing
                                           homes and community hospitals
   Government (through NHS)
                                           for discharged patients
    still seen as the main provider
    of healthcare services and
    aftercare
The Comparison Question
   3 Steps to answering the question:
       Step 1: Identify the type of comparison required
       Step 2: locate similarities and/or differences
       Step 3: Write out the answer – do not describe
        differences or similarities.
Comparison Questions
   Type 1 (Similarities or Differences ONLY):
       Provide, support & explain similarities only; or
       Provide, support & explain differences only

   Possible question words:
       What are the similarities between these 2 sources?
       In what ways are Sources A and B similar?
       How do the 2 sources differ?
       What are the differences between the 2 sources?
Comparison Question
   Type 2 (Similarity & Differences):
       Provide, Support & Explain 2 Similarities + 1 Diff.
       Provide, Support & Explain 2 Differences + 1 Sim

   Possible question words:
       How similar are these 2 sources?
       How different are Sources A and B?
       To what extent are the 2 sources similar?
       How far are these 2 sources different?
       How far does Source A support/differ from Source B?
Comparison Question
   Step 2: “locate” similarities and/or differences.
   Read the sources – search for:
       What the sources have in common
       What makes the sources different
       look for POV (point-of-view),
       tone (Negative tone, positive tone etc.)
   Don’t describe the differences!
       Common mistake: A is red in colour and B is blue in
        colour, therefore they are different.
       Try: The difference bet. A and B is colour.
Comparison Question – Type 1
         Template and guiding words
Common factor                    Support                      Explain

Both sources differ or are       This is shown in Source A, Source A (Make explanation
similar in (state criteria for   “…” However as seen in     linking inference of Source A
comparison)                      Source B, “…”              to the issue of the question)

                                                              …However, Source B
Infer                                                         highlights/comments that
                                                              (Make explanation linking
Source A shows that (state                                    inference of Source B to the
inference) …whereas                                           issue of question)
Source B comments (state
inference)



    Repeat Infer, Support and Explain (ISE) for every similarity/difference inference
    that has been identified.
Comparison Questions
   Conclusion for comparison questions:

       Link similarities/differences   back   to    the
        question issue

    and;

       Highlight the connection        difference   or
        similarity) with the issue.
Lesson recap
   Are there any differences between the
    Singapore healthcare system and that of the
    UK?
   What are the features of Singapore’s National
    Healthcare Plan?
   What were some of the challenges that British
    governments faced in managing the NHS?

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Bmc social studies_chapter3_healthcare(spore&uk systems)

  • 1. Healthcare Provision (Singapore and UK) Should the State provide…?
  • 2. Lesson Agenda  After the lesson, students would be able to:  Appreciate the various stages of healthcare provision in Singapore.  Understand the various schemes to support healthcare in Singapore.  Practice an approach to Comparison questions (SBQ).
  • 3. Healthcare Provision in Singapore  1960’s  Healthcare measures linked to public housing because Singapore was overcrowded.  Healthcare programmes focussed on public hygiene  Eg. govt. cleared squatters and slums – citizens relocated to HDB flats. Clinics and hospitals were built to meet growing pop.  Effects of overcrowding reduced - public health improved and spread of major diseases minimized.
  • 4. Healthcare Provision in Singapore  1970’s  Economy improved & standard of living went up – citizens now wanted better quality healthcare. (F)  Polyclinics built conveniently within HDB estates to replace “out-patient dispensaries” (E1 + E2)  Better facilities in government hospitals – sophisticated equipment and treatment. Healthcare costs rising. (L)
  • 5. Healthcare Provision in Singapore  1980s to the present  Government observed - population is ageing. healthcare costs will rise.  Government resources would be taken away to pay for healthcare.  1980s, Govt. developed a new approach to healthcare:
  • 6. National Health Plan  Healthcare = Shared responsibility.  The Individual + the Government + the Community = Healthcare provision in Singapore
  • 7. Healthcare Provision in Singapore  The Individual  Self-reliance:  1984 Introduced MediSave Account. 8% of monthly contribution to CPF channelled to MediSave.  Singaporeans to take charge of their own healthcare.  MediSave further enhanced - includes Medishield (for those who do not have CPF Accounts) and Eldershield (for those above 40 who have disabilities)
  • 8. Healthcare Provision in Singapore  The Individual (Self-Reliance) - MediShield:  This is a national healthcare insurance scheme.  Just like insurance – Singaporeans pay for MediShield from monthly contributions from MediSave.  Allows greater financial cover for rising healthcare costs.
  • 9. Healthcare Provision in Singapore  The Individual (Self-reliance) - Eldershield  This is another insurance scheme. Targeted for those above 40.  It uses CPF MediSave accounts to pay premiums. Caters for those who have not built up enough savings in their MediSave accounts.  Provides assistance for those who cannot pay for high Medishield premiums.
  • 10. Healthcare Provision in Singapore  The Government  Keeping healthcare affordable (Government Subsidies)  Provide government subsidies to hospitals, polyclinics and nursing homes.  Government saved $200mill and from the interest it gets it provides Medifund to subsidize hospital wards.  Hospital authorities decide how to use funds for individual cases.
  • 11. Healthcare Provision in Singapore  The Government  Keeping healthcare affordable (Restructured Hosp.)  Restructuring means – Hospitals now have freedom to reorganise to better meet needs to Singaporeans  Government has flexibility to reduce the amount of subsidies when necessary  Keeping healthcare affordable (Means testing)  Govt must ensure fairness in subsidies.  Lowest income receive most. Higher income receive less.  Important because - Subsidies must benefit patients who are in most need of them.
  • 12. Healthcare Provision in Singapore  The Government (Promoting Healthy Lifestyle)  A healthy person does not need a lot of medical care  Government encourages citizens to keep healthy.  This means a well-balanced diet & habit of physical exercise.  This will reduce the reliance on healthcare provision in the later years. This keeps healthcare affordable.
  • 13. Provision of Healthcare in Singapore  The Community- healthcare support  Some patients require help to fully recover after discharge.  Voluntary & private organizations given grants to operate these facilities.  Grants given to provide specialised healthcare services: NKF and SATA (Singapore Anti Tuberculosis Assoc.)  Eases the burden of healthcare costs to the Govt as many agencies are providing these services.
  • 14. Making Comparisons  What is a comparison?  It is a way of evaluating two (or three) items or subjects  using a category or classification. For example:  You can compare two bags according to their colour (one classification) or  according to their prices (second classification).  You are not describing the differences or similarities! You are stating what makes them different or similar
  • 15. Making Comparisons  Note: The two bags are different in colour. (Inference). Bag A has a bright red colour while Bag B has a dull blue colour. (Support)
  • 16. Let’s practice!  Alfred always kept to himself and never spoke to anyone. Melissa spoke only when spoken to  Inference? Alfred & Melissa are similar in the way they deal with others  Support: I know this because, Source A tells me that “Alfred kept to himself…” Similarly, Source B tells me that Melissa “…only spoke when spoken to…”
  • 17. Let’s Practice  Can you come up with your own examples?  Come up with two sources and figure out how you are going to compare them  Present to the class…
  • 18. Lesson Re-cap  What is the challenge of governments in providing healthcare?  What was Singapore’s healthcare system like in the 1960s and 70s?  What are the principles healthcare provision here…since the 1980’s?
  • 19. Welfare State & Healthcare Provision in UK  Before the 20th Century, the British government did not provide much medical care for its citizens.  The poor, aged or homeless had to depend on private charities, friends or family to help them pay for healthcare.  After the war – Government felt it was necessary to look after these groups of people. The state would look after its citizens – for free
  • 20. Welfare State & Healthcare in the UK  In a Welfare state, the government looks after its citizens from ‘cradle-to-grave’.  This means that the government would ensure that every citizen would have a minimum standard of welfare to live a ‘decent’ life:  Each citizen would have a job  Each citizen would have a home  Each citizen would have access to healthcare.
  • 21. NHS in the initial years  Initial success: It was popular with the people. The government provided free basic medical service for all citizens.  Free medical treatments: This means that all medical services, dental and even optical treatments were FREE.
  • 22. Buzz Break  What are the advantages and disadvantages of living under a welfare system? Advantages Disadvantages
  • 23. Initial years of NHS  Govt. expected demand to increase & then stabilize.  However increases went beyond expectations.  Too many people wanted healthcare services  Treatments prescribed without consideration for costs.  By 1951 NHS could not meet expectations.  “Free at the point of service” was not working  Now had to charge for some treatments
  • 24. Britain and the NHS now  Ageing pop & rising health costs affects Britain too.  The British approach is to ensure that healthcare spending is put to good use:  No wastage or unnecessary expenditures.  Resources cater for specific patient needs.
  • 25. Managing healthcare in UK (1980s)  Managing government spending:  The government is expected to provide healthcare to everyone.  Healthcare costs rise. This means government has to collect more taxes.  In the 1980s – new government in Britain wanted to reduce expenditure in healthcare.
  • 26. Managing healthcare-Thatcher’s policies  Prime Minister Thatcher’s approach :  Cut back on government spending on welfare benefits including healthcare.  Return some services to be provided by private companies (privatization).  Healthcare should also be the responsibility of the individual.
  • 27. Challenges faced by UK  Challenge 1: Loss of people’s support :  Reduction in healthcare spending = NHS could not continue to provide free health services.  Citizens used to receiving free healthcare – now very unhappy.  Government concerned about losing the support from citizens.  Healthcare policy needed to be carefully balanced to meet citizens’ expectations & managing costs
  • 28. Challenges faced by UK  Challenge 2: Cost increase & increasing tax contribution:  Healthcare costs are rising.  Britain's National Insurance contributions (which partly paid for NHS services) also had to increase.  This was not always popular. Increases meant there would be less money for people to spend on other things.
  • 29. Challenges faced by UK  Challenge 3: Increasing efficiency  Demand for healthcare grew with an ageing population.  Numbers of people paying taxes to support the NHS was declining.  Despite cuts to healthcare spending - still not enough resources to support the demand.
  • 30. Challenges faced by UK  Challenge 4: Privatization.  The aim was to reduce government subsidies.  To save costs and make NHS more efficient.  Private companies would now provide some services to the public.  E.g. All non-medical services would be supplied by private companies under a contract  Cleaning services and catering.
  • 31. Challenges  Challenge 5: Providing Quality Services  By the late 1980s demand for services was high.  NHS system could not cope with this demand. Lead to declining standards in the NHS.  Govt responded by providing patients with info on their treatment - they can monitor rising costs themselves. But long queues still common.
  • 32. Response of Challenges  NHS Plan (2000)  Based on feedback from patients, staff and doctors.  Increase government spending up to 2004.  To offer patients more convenient services  Could make use of facilities in private hospitals without the patients paying for it.
  • 33. Response to Challenges  NHS Plan (2004)  Patients had a choice of 4 different healthcare providers. Treatment paid for by NHS.  Every patient have access to their own records on the Internet (HealthSpace).  Patient’s with minor illness can get advice from doctors over the phone (NHS Direct).
  • 34. Let’s Compare  No one system is better than the other. The UK system works in there because:  people’s expectations are different  Standard of living is high etc.  Singapore system of healthcare works here because of our different cultural and social characteristics
  • 35. Comparison 1: How citizens participate in the system UK S’pore  Citizens make use of benefits –  Promote self-reliance among Govt. manages costs by citizens – Govt. plans for citizens carefully controlling to share the costs of their own government spending. healthcare  Citizens pay two types of taxes:  MediSave and Medishield from Income tax & National citizen’s CPF contributions. Insurance tax
  • 36. Comparison 2: Keeping Healthcare affordable UK S’pore  Privatization to reduce:  Government subsidies  given to nursing homes, polyclinics  Operating costs  Govt. subsidies  Medifund  Given to hospitals to use to off-set  Increase efficiency patient’s bill (needy cases)  Every individual encouraged to  Restructured hospital be responsible for welfare and  Govt. is able to give less subsidies. health (except for expectant mothers, mothers with young  Means Testing  ensure that Govt. subsidies given to children and students below 19) patients who need.
  • 37. Comparison 3: Lifestyle choices and role of community UK S’pore  Citizens encouraged…but no  Government provides support by government programme or championing healthy lifestyle policy to promote healthy choices through Health Promotion lifestyles. Board (a govt. agency)  Community provides nursing  Government gives grants (sums of support, social services etc…but money for specific purposes) to these are self-funded. VWOs to operate: day rehabilitation centres, nursing homes and community hospitals  Government (through NHS) for discharged patients still seen as the main provider of healthcare services and aftercare
  • 38. The Comparison Question  3 Steps to answering the question:  Step 1: Identify the type of comparison required  Step 2: locate similarities and/or differences  Step 3: Write out the answer – do not describe differences or similarities.
  • 39. Comparison Questions  Type 1 (Similarities or Differences ONLY):  Provide, support & explain similarities only; or  Provide, support & explain differences only  Possible question words:  What are the similarities between these 2 sources?  In what ways are Sources A and B similar?  How do the 2 sources differ?  What are the differences between the 2 sources?
  • 40. Comparison Question  Type 2 (Similarity & Differences):  Provide, Support & Explain 2 Similarities + 1 Diff.  Provide, Support & Explain 2 Differences + 1 Sim  Possible question words:  How similar are these 2 sources?  How different are Sources A and B?  To what extent are the 2 sources similar?  How far are these 2 sources different?  How far does Source A support/differ from Source B?
  • 41. Comparison Question  Step 2: “locate” similarities and/or differences.  Read the sources – search for:  What the sources have in common  What makes the sources different  look for POV (point-of-view),  tone (Negative tone, positive tone etc.)  Don’t describe the differences!  Common mistake: A is red in colour and B is blue in colour, therefore they are different.  Try: The difference bet. A and B is colour.
  • 42. Comparison Question – Type 1 Template and guiding words Common factor Support Explain Both sources differ or are This is shown in Source A, Source A (Make explanation similar in (state criteria for “…” However as seen in linking inference of Source A comparison) Source B, “…” to the issue of the question) …However, Source B Infer highlights/comments that (Make explanation linking Source A shows that (state inference of Source B to the inference) …whereas issue of question) Source B comments (state inference) Repeat Infer, Support and Explain (ISE) for every similarity/difference inference that has been identified.
  • 43. Comparison Questions  Conclusion for comparison questions:  Link similarities/differences back to the question issue and;  Highlight the connection difference or similarity) with the issue.
  • 44. Lesson recap  Are there any differences between the Singapore healthcare system and that of the UK?  What are the features of Singapore’s National Healthcare Plan?  What were some of the challenges that British governments faced in managing the NHS?