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@outwritepr
@anthony_bullick
How social media can boost a
business’ reputation!
Wednesday 29 April, 2015
Who we are!
• 21 years providing high quality content !
• Digital as standard!
• Bespoke strategies!
• Coaching and training!
• Experts in crisis management
• A 24/7 team
!
!
!
!
Objectives!
of the!
day!
• How to create a social media strategy!
• Best social media content to use!
• Social media analysis and evaluation
45% of B2B marketers
have gained a customer
through LinkedIn!
B2B marketers who use Twitter generate, on
average, twice as many leads as those who don’t.!
72% of all internet
users are now active
on social media.

!
!
!
!
!
Why you
should be
excited!
• SMART!
• Link to your overall business goals!
• How much can you commit?!
• Who will own it?
!
!
!
!
Strategy
and!
objectives!
• How can social media help you?!
83% of B2B marketers invest in social media to
increase brand exposure; 69% to increase web
traffic; and 65% to gain market insights.!
• Attention!
o  Unique visits / followers / fans!
• Engagement!
o  Likes / shares / retweets / comments!
• Influence!
o  Follower profile / audience profile!
• Sentiment!
o  Positive / negative / neutral / change
!
!
!
!
Typical
KPIs!
• Authority!
o  Inbound links / external coverage!
• Who are your audiences?!
• When do they want it?!
• How do they want it?
!
!
!
!
Content!
is!
King!
• What content interests them?!
“Interesting content” is one of the top three reasons
people follow brands on social media.!
!
!
!
Content !
is!
King!
• Tips and advice
• Company and industry news!
• Customer service!
• Offers and promotions!
• Humour!
Posts with videos attract three times as
many inbound links as plain text posts.!
•  Starting a tweet with @ limits its visibility!
!
!
!
Did !
you!
know?!
•  Images increase engagement by 70 per cent!
•  Shorter usernames make life easier!
•  Hashtags and locations are used to suggest
relevant people!
•  Biographies and about us sections are
key to people liking/following!
!
!
!
Did !
you!
know?!
•  Twitter lists are amazing!!
•  Social media advertising is a viable option!
•  Social media have algorithms just like search
engines – and they change constantly!!
!
!
!
Analysis
and
evaluation!
• Social media’s own analytics!
• Third party analytics!
• Hootsuite!
• Followerwonk!
• Google Analytics!
How have you performed against your objectives?!
What type of content performed best? Worst?!
• Exciting opportunities!
!
!
!
!
Recap!
• Objectives and strategy!
• Quality content!
• Evaluation
!
!
!
Questions?!
!
www.outwrite.co.uk!
@outwritepr!
@anthony_bullick!
!

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Outwrite PR social media overview

  • 1. @outwritepr @anthony_bullick How social media can boost a business’ reputation! Wednesday 29 April, 2015
  • 2. Who we are! • 21 years providing high quality content ! • Digital as standard! • Bespoke strategies! • Coaching and training! • Experts in crisis management • A 24/7 team
  • 3.
  • 4. ! ! ! ! Objectives! of the! day! • How to create a social media strategy! • Best social media content to use! • Social media analysis and evaluation
  • 5. 45% of B2B marketers have gained a customer through LinkedIn! B2B marketers who use Twitter generate, on average, twice as many leads as those who don’t.! 72% of all internet users are now active on social media.
 ! ! ! ! ! Why you should be excited!
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. • SMART! • Link to your overall business goals! • How much can you commit?! • Who will own it? ! ! ! ! Strategy and! objectives! • How can social media help you?! 83% of B2B marketers invest in social media to increase brand exposure; 69% to increase web traffic; and 65% to gain market insights.!
  • 11. • Attention! o  Unique visits / followers / fans! • Engagement! o  Likes / shares / retweets / comments! • Influence! o  Follower profile / audience profile! • Sentiment! o  Positive / negative / neutral / change ! ! ! ! Typical KPIs! • Authority! o  Inbound links / external coverage!
  • 12. • Who are your audiences?! • When do they want it?! • How do they want it? ! ! ! ! Content! is! King! • What content interests them?! “Interesting content” is one of the top three reasons people follow brands on social media.!
  • 13. ! ! ! Content ! is! King! • Tips and advice • Company and industry news! • Customer service! • Offers and promotions! • Humour! Posts with videos attract three times as many inbound links as plain text posts.!
  • 14. •  Starting a tweet with @ limits its visibility! ! ! ! Did ! you! know?! •  Images increase engagement by 70 per cent! •  Shorter usernames make life easier! •  Hashtags and locations are used to suggest relevant people!
  • 15. •  Biographies and about us sections are key to people liking/following! ! ! ! Did ! you! know?! •  Twitter lists are amazing!! •  Social media advertising is a viable option! •  Social media have algorithms just like search engines – and they change constantly!!
  • 16. ! ! ! Analysis and evaluation! • Social media’s own analytics! • Third party analytics! • Hootsuite! • Followerwonk! • Google Analytics! How have you performed against your objectives?! What type of content performed best? Worst?!
  • 17.
  • 18.
  • 19.
  • 20. • Exciting opportunities! ! ! ! ! Recap! • Objectives and strategy! • Quality content! • Evaluation