Employees have started using the ECM system more actively. More business processes get initiated, including both those dealing with traditional records management and those going beyond. The volume of data per employee as well as its variety is constantly growing. While the trend is up, there should come a moment, when people will fail to manage information and drown in it. That’s a given. However, we first should answer the question: is Big Data already here or is it still on the horizon?
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Big Data in ECM
Introduction
We have analyzed a real company’s 20-year operation in the ECM system
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Big Data in ECM
Objects in ECM System
Data growth dynamics is higher than the dynamics of the users’ growth
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Big Data in ECM
GB
TB
MB
Data Volumes
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Big Data in ECM
Number of users
Variety and volume of processes
History of working in the system
What Produces Big Data in ECM
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Big Data in ECM
Where Big Data in ECM Starts
When you cross the triangle edges, you may face Big Data
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Big Data in ECM
Storage costs optimization
Software intelligence
Employee workload profile
Employee’s “digital footprint”
Gamification and socialization
…
How We Can Use Big Data in ECM
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Big Data in ECM
Example of Analysis
The trend signals that changing the storage will lead to costs optimization
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Big Data in ECM
Example of Analysis
Employee workload statistics show noticeable changes