Ori Wainshtein
1 SlideShare 12 Seguidores
Personal Information
Organização/Local de trabalho
Israel Israel
Cargo
Director, Customer Support
Setor
Technology / Software / Internet
Site
http://www.liveperson.com
Sobre
• Over 10 years of experience in developing practices, processes and frameworks in all disciplines of Services & Support and managing global teams. • Visionary and innovator by nature. • Strong strategic approach with the ability to operationalize the strategy and execute by it. • Deep understanding of cloud based technologies and SAAS business models. • Excellent project management skills and ability to lead cross-functional teams. • Strong negotiation skills.
Detalhes do contato
Marcadores
upsell success experience customers retention support life cycle
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Practical approach to customer experience

Há 9 anos • 434 Visualizações
Personal Information
Organização/Local de trabalho
Israel Israel
Cargo
Director, Customer Support
Setor
Technology / Software / Internet
Site
http://www.liveperson.com
Sobre
• Over 10 years of experience in developing practices, processes and frameworks in all disciplines of Services & Support and managing global teams. • Visionary and innovator by nature. • Strong strategic approach with the ability to operationalize the strategy and execute by it. • Deep understanding of cloud based technologies and SAAS business models. • Excellent project management skills and ability to lead cross-functional teams. • Strong negotiation skills.
Marcadores
upsell success experience customers retention support life cycle
Ver mais