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Co Design for Beginners

     Thea Myers
Thea
Co Design:
      What is it?
      Why do it?
      How do you do it?
Co Design:
      What is it?
      Why do it?
      How do you do it?
Co Design
Co operative Design
Co mmunity Design
Co llaborative Design
Co Design
KŌ dē’zīn [noun]
1.Collaboration on a design project
between the client, the end-user, the
deliverer and the designer.

2.Collective thinking and designing
to address a community’s needs.
Co Design:
      What is it?
      Why do it?
      How do you do it?
Traditional process:!



                                          s see it
                                     (User re)
    Requirements & design   Launch       he



       Feedback/
       Unforeseen
       requirement
                                       Band-aid
                                      (or nothing)
Co-Design process:!




 User research                            Co Design Workshops

                 Requirements & design




                                         ...Continue to
      Launch           Party!                iterate
Co-Design process:!

       IMPORTANT:
       Design is still owned by the designer
Co-Design process:!

       IMPORTANT:
       Design is still owned by the designer


   Co-Design 	
       ≠"    Design by
                            committee!
Let s review the benefits . . .
✔	
  Surfaces requirements early     ✔	
  Helps achieve buy-in




✔	
  Allows all voices to be heard   ✔	
  Inexpensive validation
Co Design:
      What is it?
      Why do it?
      How do you do it?
What NOT to do:!

✗	
   ask users
 Just
Didn’t see
I use that   that - It should
one – take     be flashing
 the rest                         Make it
   away                         lime green
What NOT to do:!

✗	
   ask users
 Just
✗	
   whatever users tell you they want
 Do
The Homer: Features

"
•    Large beverage holders"
•    Little ball on top of the aerial"
•    Bowling mascot on the hood"
•    Horns that play La Cucaracha"
•    Sound-proof bubble for the kids"
•    Huge motor"
•    Big Fins"
What NOT to do:!

✗	
   ask users
 Just
✗	
   whatever users tell you they want
 Do
 Ignore what you learn
✗	
  
What NOT to do:!

✗	
   ask users
 Just
✗	
   whatever users tell you they want
 Do
 Ignore what you learn
✗	
  
 Play favourites
✗	
  
Everyone
likes “A” more,   So we go
   except the     with B
       CEO
                   then?
What NOT to do:!

✗	
   ask users
 Just
✗	
   whatever users tell you they want
 Do
 Ignore what you learn
✗	
  
 Play favourites
✗	
  
✗	
   participants off without trying
 Let
Engagement is key. Get them engaged, or kick
                  them out.
Co Design:
      What is it?
      Why do it?
      How do you do it?
Prepare your guest list
Think wide

✔	
  Anyone customer-facing (sales, support)
✔	
  Decision makers
✔	
  Developers/techies
✔	
  Actual users if possible ( friendlies ok)
✔	
  And...?
Try to get a good mix of personalities
Try to get a good mix of personalities
   Black pen people: “Hand me the pen!”
   Canʼt wait to get up and whiteboard a solution."



   Yellow pen people: “I can t draw, but…”
   Need some encouragement, but happy to add to or modify someone
   elseʼs idea or sketch."


   Red pen people: “I m not visual.”
   Likely to point out issues. Not as happy with simplistic sketches."


                                        - From Dan Roamʼs “Back of the Napkin”"
Gather your supplies
Lots of post-
Stacks of             A couple        it notes
  paper            coloured pens




                                                      Black pens
                                                   (thick and thin)
            Big fat grey
               marker
“A nice big, fat Sharpie is the perfect tool because it
requires you to really think through your idea before
you put the pen to the paper. ‘What if it doesn’t
work or the layout’s all wrong?’
Great! Grab a new piece of paper and start from
where you left off, having learned something
valuable in a matter of minutes.”

                                           – Joshua Brewer
We want ideas, not artworks!
Cartographic abstraction:
What you have to do to reality to
represent it as a map.
 Selection:        Which features to include?
 Classification:   What categories of stuff?
 Simplification:   What details can you leave out?
 Exaggeration:     How do you show something relatively small?
 Symbolism:        How do you visually represent things?
Logical   Patterns
Components    Images
  Sequences   Colour
 Language     Creativity
Doodling even relieves boredom
    and increases focus!
Warm up
Record & annotate everything
Act on the outputs
Stay in touch
As always, iterate.
Co Design For Beginners

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Co Design For Beginners

  • 1. Co Design for Beginners Thea Myers
  • 3. Co Design: What is it? Why do it? How do you do it?
  • 4. Co Design: What is it? Why do it? How do you do it?
  • 9. Co Design KŌ dē’zīn [noun] 1.Collaboration on a design project between the client, the end-user, the deliverer and the designer. 2.Collective thinking and designing to address a community’s needs.
  • 10. Co Design: What is it? Why do it? How do you do it?
  • 11. Traditional process:! s see it (User re) Requirements & design Launch he Feedback/ Unforeseen requirement Band-aid (or nothing)
  • 12. Co-Design process:! User research Co Design Workshops Requirements & design ...Continue to Launch Party! iterate
  • 13. Co-Design process:! IMPORTANT: Design is still owned by the designer
  • 14. Co-Design process:! IMPORTANT: Design is still owned by the designer Co-Design   ≠" Design by committee!
  • 15. Let s review the benefits . . .
  • 16. ✔  Surfaces requirements early ✔  Helps achieve buy-in ✔  Allows all voices to be heard ✔  Inexpensive validation
  • 17. Co Design: What is it? Why do it? How do you do it?
  • 18. What NOT to do:! ✗   ask users Just
  • 19. Didn’t see I use that that - It should one – take be flashing the rest Make it away lime green
  • 20. What NOT to do:! ✗   ask users Just ✗   whatever users tell you they want Do
  • 21. The Homer: Features
 " •  Large beverage holders" •  Little ball on top of the aerial" •  Bowling mascot on the hood" •  Horns that play La Cucaracha" •  Sound-proof bubble for the kids" •  Huge motor" •  Big Fins"
  • 22. What NOT to do:! ✗   ask users Just ✗   whatever users tell you they want Do Ignore what you learn ✗  
  • 23.
  • 24. What NOT to do:! ✗   ask users Just ✗   whatever users tell you they want Do Ignore what you learn ✗   Play favourites ✗  
  • 25. Everyone likes “A” more, So we go except the with B CEO then?
  • 26. What NOT to do:! ✗   ask users Just ✗   whatever users tell you they want Do Ignore what you learn ✗   Play favourites ✗   ✗   participants off without trying Let
  • 27. Engagement is key. Get them engaged, or kick them out.
  • 28. Co Design: What is it? Why do it? How do you do it?
  • 30. Think wide ✔  Anyone customer-facing (sales, support) ✔  Decision makers ✔  Developers/techies ✔  Actual users if possible ( friendlies ok) ✔  And...?
  • 31. Try to get a good mix of personalities
  • 32.
  • 33. Try to get a good mix of personalities Black pen people: “Hand me the pen!” Canʼt wait to get up and whiteboard a solution." Yellow pen people: “I can t draw, but…” Need some encouragement, but happy to add to or modify someone elseʼs idea or sketch." Red pen people: “I m not visual.” Likely to point out issues. Not as happy with simplistic sketches." - From Dan Roamʼs “Back of the Napkin”"
  • 35. Lots of post- Stacks of A couple it notes paper coloured pens Black pens (thick and thin) Big fat grey marker
  • 36.
  • 37. “A nice big, fat Sharpie is the perfect tool because it requires you to really think through your idea before you put the pen to the paper. ‘What if it doesn’t work or the layout’s all wrong?’ Great! Grab a new piece of paper and start from where you left off, having learned something valuable in a matter of minutes.” – Joshua Brewer
  • 38.
  • 39. We want ideas, not artworks!
  • 40.
  • 41.
  • 42.
  • 43.
  • 44. Cartographic abstraction: What you have to do to reality to represent it as a map. Selection: Which features to include? Classification: What categories of stuff? Simplification: What details can you leave out? Exaggeration: How do you show something relatively small? Symbolism: How do you visually represent things?
  • 45. Logical Patterns Components Images Sequences Colour Language Creativity
  • 46. Doodling even relieves boredom and increases focus!
  • 48.
  • 49. Record & annotate everything
  • 50.
  • 51. Act on the outputs