Rapidly Enable Agile DevOps Teams with Secure Services
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Operational efficiency and security are among the top objectives of enterprise IT organizations today. But competing pressures to maintain performance of legacy systems while rapidly enabling the business in a secure, governed manner can sometimes be in direct conflict with these objectives. Accomplishing these competing objectives can be especially challenging for IT teams with multiple fragmented IT operations tools. In this webinar, Beyond20 and OpsRamp will demonstrate how modern IT operations teams are addressing and overcoming these challenges by leveraging sophisticated IT operations platforms with AIOps and machine learning – for rapid discovery, onboarding, monitoring, and incident resolution. We’ll explore how IT teams can be more efficient and proactive while optimizing costs. Key Takeaways You’ll Learn from this Webinar: ● Best practices and tools for rapidly enabling all your business units with the tools and infrastructure resources they need, when they need them. ● Automate discovery and onboarding of IT resources with prescribed monitoring templates for consistent security and compliance governance. ● Centralize all IT operations within a single IT operations management platform – resource discovery, performance monitoring, resource management, and incident resolution – for more efficient and governed operations Watch the recording: https://www.brighttalk.com/webcast/17791/406227 Learn more at https://www.opsramp.com Also, follow us on social media channels to learn about product highlights, news, announcements, events, conferences and more: Twitter - https://www.twitter.com/OpsRamp LinkedIn - https://www.linkedin.com/company/opsramp Facebook - https://www.facebook.com/OpsRampHQ/
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Rapidly Enable Agile DevOps Teams with Secure Services
- 1. Copyright2020 OpsRamp,Inc.,All Rights Reserved Copyright2020Beyond20, LLC,All Rights Reserved June11, 2020 ENABLINGAGILE DEVOPSTEAMS WITH SECURESERVICES
- 2. WE CAN HELP WITH ITILAssessments ITSMProcess Design ITCosting Consulting ITSMStrategic Planning ITBest Practice Training Copyright2020 OpsRamp,Inc.,All Rights Reserved Copyright2019Beyond20, LLC,All Rights Reserved | 2
- 3. © 2020 OpsRamp. All Rights Reserved. EVENT AND INCIDENT MANAGEMENT SaaS Based AIOps Platform Unified Digital Operations Platform Multi-Tenancy Role-Based Access Dashboards Improve ITOps and Business Alignment Detect and Resolve Incidents Faster Save Time and Costs Centralize and Simplify Monitoring Improve Governance, Uptime & Reliability Copyright2020 OpsRamp,Inc.,All Rights Reserved Copyright2019Beyond20, LLC,All Rights Reserved | 3
- 4. Copyright2020 OpsRamp,Inc.,All Rights Reserved Copyright2019Beyond20, LLC,All Rights Reserved | 4 YOUR SPEAKERS Mark Hillyard Senior Advisor Beyond20 Jeff Kollmann Solutions Strategist OpsRamp David Roth Solution Marketing OpsRamp
- 5. Copyright2020 OpsRamp,Inc.,All Rights Reserved Copyright2019Beyond20, LLC,All Rights Reserved | 5 ENABLINGAGILE DEVOPSTEAMS WITH SECURESERVICES Powering Customers & BUs with reliableapplicationsandservices • Collaboration • Automate for Efficiency • Simplify/ Integrate • ConsistentandRepeatable • Optimize
- 6. Copyright2020 OpsRamp,Inc.,All Rights Reserved Copyright2019Beyond20, LLC,All Rights Reserved | 6 INTERSECTION BETWEEN DEV & OPS DISCUSSION Challenges of creating a DevOps organization?
- 7. Copyright2020 OpsRamp,Inc.,All Rights Reserved Copyright2019Beyond20, LLC,All Rights Reserved | 7 INTERSECTION BETWEEN DEV & OPS DISCUSSION Advantages of enablingan agile organizational culture?
- 8. Copyright2020 OpsRamp,Inc.,All Rights Reserved Copyright2019Beyond20, LLC,All Rights Reserved | 8 DRIVING RAPID INNOVATION DISCUSSION CommonIT operations challenges whendriving toward rapid innovation?
- 9. Copyright2020 OpsRamp,Inc.,All Rights Reserved Copyright2019Beyond20, LLC,All Rights Reserved | 9 SECURITY & COMPLIANCE DISCUSSION What rolecan IT operations play to ensure adequate governance?
- 10. Copyright2019Beyond20, LLC,All Rights Reserved June11, 2020 PLATFORM DEMONSTRATION
- 11. Copyright2020 OpsRamp,Inc.,All Rights Reserved Copyright2019Beyond20, LLC,All Rights Reserved | 11 QUESTIONS? info@beyond20.com beyond20.com/contact www.opsramp.com 1-833-OPS-RAMP
Notas do Editor
- In partnership with Beyond20’s expertise and services, the OpsRamp is the unified IT Operations Management platform for the hybrid enterprise. Performing auto-discovery and monitoring of all your infrastructure resource across hybrid environments – on-prem and in 3rd party cloud environments. Centralizing event and incident management for greater efficiency and transparency. Remediation and automation – including event correlation, business service and topology mapping, and auto-remediation of common incidents. All within a single SaaS-based platform with role-based access and dashboards… To help your IT Ops team maintain the performance of your business services with greater precision and efficiency. ------------------------------------------------------------------------------------- You’ve got many different infrastructure elements residing in hybrid environments – on-prem, private, public cloud, all needing to come together to support business-critical services. OpsRamp is your unified IT operations platform – from discovery to resolution – that will transform your IT organization into a proactive, efficient, business-enabling unit. <HYBRID DISCOVERY & MONITORING> It starts with Discovery – getting a complete picture of what you have today. OpsRamp will auto-discover all resources in real-time, as each resource joins your network, whether their on-prem or in 3rd party cloud environments. Our customizable policy-based monitoring templates allow you to automatically onboard and start monitoring these resources without consuming your team’s time. Our native monitoring instrumentation will help you help you be more proactive by letting you be the first to know about an performance issues. And our seamless integrations with a variety of the most popular ITSM tools enable comprehensive bi-directional collaboration between your Service Desk and your Operations team. To help you deliver a premium experience for your users, our topology and service maps give you a clear view of the resources supporting each one of your business services and applications. <EVENT AND INCIDENT MANAGEMENT> The next component of the OpsRamp platform is our Event and Incident Management capabilities. This is where our AIOps and machine learning capabilities really start to differentiate OpsRamp as a platform. Our native AIOps engine can correlate and deduplicate alerts to help you more quickly identify incident root cause without having to swivel-chair between tools or have a war room situation. By reducing incident volume your team will be more efficient, productive, and proactive. And with OpsRamp’s bi-directional integration with your ITSM tool and our intelligent incident routing, incidents that can’t be resolved in an automated fashion will be automatically escalated to the right individual with the right information, to quickly resolve the incident the right way. <REMEDIATION AND AUTOMATION> And finally, OpsRamp’s Automation and Remediation strengths will help your teams improve governance and perform more efficiently, so they can focus on more strategic business-impacting initiatives. With our auto-remediation and auto-patching capabilities, your team can finally escape from the mundane repeatable tasks they’re confronted with each morning. Our role-based consoles, audit recordings, and audit trails will help improve your compliance and your agility to respond to business needs from anywhere… which includes from home. With our policy-based automation templates and runbook management you’ll be able to improve uptime and reliability of the business services you’re delivering to support <COMPANY NAME’s> business objectives. <SaaS BASED AIOps PLATFORM> All of this delivered to you within a unified SaaS-based digital operations platform, with multi-tenancy, role-based access, and business service level dashboards; empowering you to deliver IT operations as a service to your individual lines of business. <BENEFITS> With the OpsRamp as your digital operations platform you’ll be able to more effectively, Centralize and simplify the task of monitoring and managing your complex IT ecosystem. Understand Resource Dependencies, so you can Detect and resolve incidents faster. You’ll be able to improving governance, uptime and reliability, While, saving time and costs, In alignment with business objectives. That’s the power of OpsRamp. It’s end-to-end visibility across applications, datacenters, clouds, point tools, and anything else you’ve got under the hood. ------------------------------------------------------------------------- ------------------------------------------------------------------------- ADDITIONAL TALKING POINTS TO CONSIDER… <EMPHASIS ON SAVING TIME AND COST> Saving Time and Costs, I know, is critical for everyone right now. So I want to spend a bit more time on this OpsRamp benefit that is so important in enabling your business to compete today. The OpsRamp platform can displace many of your tools, or we can ingest the alerts and metrics from your other tools to one central command center; enabling your team to save time identifying root cause of alerts and resolving incidents. I would love to be able to run you through an ROI Assessment some other time, because I really think we can help your business today. <ADDRESSING COMPETITION> We often get asked about who we compete against in this space. And because we’re a natively built platform that spans across such a comprehensive set of monitoring, management, and remediation functions, we really don’t have competitors in this platform space that we’ve created for ourselves. So naturally where it goes is we start competing against the specific point tools. You may have multiple tools for monitoring. You may have one or two tools for event management. You probably brought some tools in for event notification. The challenge there though is that most of those siloed tools rely on other tools to get their data; increasing the chance of missing data. Also, each one of these point tools likely has its own machine learning capability as well. So now what you have is these different tools that you brought on board to figure out what’s going on, and none of them talk to one another. What OpsRamp brings is the brain that can displace many of those point tools, and can ingest data from the rest of the tools you may choose to keep within your environment is very compelling because now we’ve got all of this rich contextual data that we’re learning from within multiple disciplines throughout the environment.
- Powering Business Units and End-Customers with reliable applications and services. Multiple teams – collaboration Manual, often redundant processes – time consuming Resource and Tool overload – lack of data integration Consistent security and governance of compliance Discovery – optimize existing resources
- Why is it so important for companies to re-imagine themselves as a software company, no matter they’re industry? Watts S. Humphrey, the father of quality in software and CMMI, said two decades ago. The CEO of Microsoft, Satya Nadella, repeats the message: “all companies are software companies”. “Every company is a software company. You have to start thinking and operating like a digital company. It’s no longer just about procuring one solution and deploying one. It’s not about one simple software solution. It’s really you yourself thinking of your own future as a digital company.”
- Why is it so important for companies to re-imagine themselves as a software company, no matter they’re industry? Watts S. Humphrey, the father of quality in software and CMMI, said two decades ago. The CEO of Microsoft, Satya Nadella, repeats the message: “all companies are software companies”. “Every company is a software company. You have to start thinking and operating like a digital company. It’s no longer just about procuring one solution and deploying one. It’s not about one simple software solution. It’s really you yourself thinking of your own future as a digital company.”
- What do you hear most often from customers trying to drive faster? Closing the knowledge/skills gap. When driving toward agile methodology -- visibility and tooling s critical. Business context What are some common challenges you see when companies try delivering software faster with the goal of operating more efficiently? Common challenges with delivering software faster and more efficiently – with greater quality, predictability and stability? Security and Compliance is just another aspect of quality -- and regulatory burdens… things are up to snuff with SOCs, PCI Typically addressed later – if we can automate the building and monitoring of the systems. – can move a lot more quickly with a product of safety. Efficiently monitor and manage infrastructure Collaboration – running the software in the best, most efficient environment New tools ---------------------------- And when we’re talking about enabling Development teams, aren’t we really talking about enabling the business with the services they need, at the performance they require? Why is it so important for companies to re-imagine themselves as a software company, no matter they’re industry? Watts S. Humphrey, the father of quality in software and CMMI, said two decades ago. The CEO of Microsoft, Satya Nadella, repeats the message: “all companies are software companies”. “Every company is a software company. You have to start thinking and operating like a digital company. It’s no longer just about procuring one solution and deploying one. It’s not about one simple software solution. It’s really you yourself thinking of your own future as a digital company.”
- Automation Remote – script-based remediation – with an audit trail attached to all of them. Audit trail – recorded sessions Script-based auto-healing