Discover, Manage, and Optimize Your Digital Footprint With innovative capabilities for business-service dependency mapping and multi-cloud management, our Fall 2018 release helps you better maintain digital services and deliver more compelling user experiences. Learn how you can embrace service-centric operations management in this on-demand webinar with: New Topology Explorer. Access real-time infrastructure dependencies for your business-critical enterprise services. Enhanced Service Maps. Drive better context for IT outages and restore services faster with single-click visualization of alerts for your impacted resources. Multi-Cloud Database Monitoring. View relevant performance monitoring metrics for your cloud relational databases on AWS, Azure, and Google. Improved Alert Management. Enable faster incident identification and prompt service restoration with contextual and enriched alerts. Comprehensive Reporting. Gain deeper alert insights and cloud cost analytics for your hybrid and multi-cloud environments.

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OpsRamp Fall 2018
Deeper Views Into Business Services and Expanded
Multi-Cloud Monitoring

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Modern IT Ops: From Operational to Transformational
Through 2020, 80% of
I&O organizations will
restructure for digital,
and 60% of them will
fail to deliver the
expected value.

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1400+ CUSTOMERS 100+ PARTNERS
OpsRamp: Control the Chaos, Accelerate Digital Transformation
Recognized as a
Gartner Cool Vendor,
with 4/5 stars on
Gartner Peer Insights.
“OpsRamp has taken the chaos out of our infrastructure.”
LEADING INVESTORS

4. A Unified Platform: Discovery, Intelligence, Optimization
Remediation – Remote Access/Audit | OS Patching | Runbook Automation
Intelligent Notifications – Email | Voice | SMS | 3rd
Party Integrations
Optimization
Business Context – Service & Topology Mapping | Role-Based Dashboards
Policy-Based Monitoring – Service Availability & Performance
Event Management – AIOps Inference Engine & Intelligent Alert Correlation
Intelligence
Visibility – Datacenter & Hybrid Cloud – Network | Storage | Compute
Discovery

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OpsRamp Fall 2018
OpsRamp.com/whatsnew
1. New Topology Explorer
2. Enhanced Service Maps
3. Multi-Cloud Database Monitoring
4. Custom Reporting Enhancements
5. Improved Alert Management
Deeper Views Into Business Services
and Expanded Multi-Cloud
Monitoring

6. New Topology Explorer
What’s New?
● Network Mapping - Automate infrastructure discovery
and mapping for faster impact analysis and
troubleshooting.
● Application Mapping - Discover your app stack and
visualize critical dependencies between components.
What’s Next?
● See availability and KPIs on maps
● Do “what-if” scenarios to predict impact
● Discover custom apps via signatures
Dynamically create a topology map of apps and network elements and their
dependencies

7. Enhanced Service Maps
What’s New?
● View alerts within a service map
● See impacted services within alert details page
● Preview matching resource in configuration page
● Import existing service while defining a new service
What’s Next?
● Escalate alerts that impact a service
● Service status reflects scheduled maintenance
● See common devices impacting multiple services
● Context specific actions
Zero in on alerts that are impacting the availability of your IT services quickly

8. Multi-Cloud Database Monitoring
What’s New?
● Two levels of cloud database monitoring to choose
from: cloud-native API, or direct integration with
specific database using the OpsRamp Gateway.
● Identify performance bottleneck with query-level
execution performance, connection errors and buffer
pool usage.
● Smart thresholds and alerts for troubleshooting
What’s Next?
● Pre-built dashboards for cloud service status and
cloud database performance
● Subscribe to cloud events related to maintenance,
availability and operational failures for real-time alert
escalation and preventive actions
Monitor critical database performance metrics on your cloud relational databases
through OpsRamp’s native instrumentation

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In-Depth RDS Monitoring – CloudWatch and DB Integration
AWS RDAWS RDS S
Amazon RDS
MySQL
CW API
MySQL
Integration
Gateway
on EC2 RDS
Integration

10. Custom Reporting Enhancements
What’s New?
● Enhanced filter criteria and summarized alert charts for
alert trend and top metrics generated alerts
● Cloud cost reports available for up-to-date cost and cost
trends by organization, cloud provider, cloud account,
region and resource type
What’s Next?
● Enhanced resource and metric search for reporting
● Detailed inventory information
● Additional options to slice/dice, visualize data
Customized reporting for alerts and cloud costs provide insights for your business

11. Improved Alert Management
What’s New?
● Escalate alerts after scheduled maintenance
● Escalate alerts based on state changes
● Standing schedule maintenance windows
What’s Next?
● Escalate alerts based on rate of occurrence
● Escalate alerts with auto-routed incidents
● Enrich alert with custom attributes on alerts
Many updates with the Fall release

12. Other Fall 2018 Updates
Updates throughout the platform...see our what’s new page
● Dashboard and User Interface
● Availability
● Synthetics
● Patch Management
● Resource Attributes
● Service Management
● Integrations
● APIs
● ...

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New Support Community Now Live!

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Connecting with OpsRamp
See everything, all
in one place.
Manage and monitor your
services with insight
Continuous innovation
through automation
Discovery Intelligence Optimization
OpsRamp.com/whatsnew
#ControlTheChaos
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