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Social Media & Radio: A Case Study
Spring 2014
Demet Akat | @DemetAkat
Becca Liss | @BeccaGLiss
#OldRadioNewMedia
Introduction: The Project
  Impact of social media on radio broadcasting:
  Background & Theory
  Research Questions
  Case Study – TRT (Turkish Radio & Television) FM
  Future Implications
  Conclusions
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
Introduction: The Importance
  Looking at media studies as a whole, radio is highly
under-researched
  “Radio was a neglected medium, invisible, the Cinderella of
communication studies and a wall flower at the media
studies ball” (Lacey, 2008)
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
Background: The Theory
  Uses & Gratifications
  “People were using the Internet and
traditional media (i.e., television, newspapers,
and radio) for the same reasons: social
interaction, surveillance; and
relaxation” (Johnson, 2012)
  “People use the media to satisfy certain
needs, such as to pass time, cure boredom,
find excitement, social interaction, as well as
to survey the environment” (Rosales, 2013)
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
Introduction: The Questions
  How does social media contribute to the interaction
between listeners and radio broadcast?
  Does social media have an impact on radio popularity?
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
Background: The Case Study
  This was the first radio
station in Turkey to
broadcast through FM
transmitters
  TRT FM is the most
accessible radio station
across Turkey
  Radyo 2 (TRT FM) is the
main channel for popular
music among TRT Radio
Stations
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
@TRTFM
Background: The Case Study
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
@TRTFM
Case Study
  Interviewees (1-4)
  Overall themes they talked about
  Memorable quotes
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
@TRTFM
Interviewees
@tulaytuzun
Tulay Kankalp Tuzun on Facebook
TRT Anchor (1998 – Present)
Fine arts, music, politics,
entertainment, etc.
BA in Business administration
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
Interviewees
@suhauner
Suha Uner on Facebook
TRT Anchor (1989 – Present)
Covers a variety of topics
on shows
Degree in French Literature
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
Interviewees
cem.temel@trt.net.tr
Cem Temel
TRT Producer (1998 – Present)
Runs daily news show
Pursuing Ph. D. on Republican
History of Turkey
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
Interviewees
@okyanus1011
Deniz Sezer
Vice-Producer at TRT
Live & Taped shows (focus
on entertainment)
Degree in Accounting
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
Main Themes
  Interaction
  Audience Contribution
  Visuals
  Station Promotions
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
Theme 1: Interaction
  Social Media makes the
audience interaction
easier.
  Listeners feel more
connected when there is
more interaction.
“The listener has a warmer
relationship with the radio
through the social media. The
radio show takes a different
form with the help of the
instant messages. Sharing
different opinions,… getting
instant responses from the host
for a request or a critique,
being able to interact with the
host directly; all these are
benefits of the audience of a
radio show that uses the social
media platforms.” Tulay Tuzun
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
Theme 1: Interaction
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
Theme 2: Audience Contribution
  SM makes listeners more
active in the content
curating process.
  Through SM, it is easier to
get feedback quickly from
the listeners.
“..social media platforms are
helpful to a better
understanding of the listeners’
expectations. We are making
some changes in the content
according to those
expectations, when it is
possible.” Cem Temel
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
Theme 2: Audience Contribution
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
http://audience411.com/wp-content/uploads/2013/04/AudienceInteraction1.png
Theme 3: Visuals
  SM makes Radio visible
through sharing visual
content.
“Social Media gave us the
opportunity to make our
studios visible for our listeners
through pictures we post on
Facebook or Twitter.” Deniz
Sezer
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
Theme 4: Station Promotions
  SM is a great opportunity
for introducing the coming
shows on their radio
station.
“In these social platforms, we
introduce our future guests
and the content of the shows
and sometimes inform listeners
about the whole TRT
corporation. “ Tulay Tuzun
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
TRT
  Streaming Application
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
@TRTFM
What’s Next?
  Comparative studies among additional radio stations
regarding social media use and popularity
  Utilizing additional social media platforms to interact with
listeners
  More academic focus on the relationship between social
media and radio
#OldRadioNewMedia @DemetAkat
@BeccaGLiss
TRT & Literature
  How Radio is utilizing social media:
  Twitter – sharing breaking news & contest alerts
  Facebook – promotions, programs, events, sample music &
photos of artists
  Mobile Apps – live listening/streaming; on demand
#OldRadioNewMedia
(Rosales, 2013)
@DemetAkat
@BeccaGLiss
Conclusions
  Four Themes
  More to explore
  Turkey & Social Media
#OldRadioNewMedia @DemetAkat
@BeccaGLiss

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Social Media & Radio: A Case Study

  • 1. Social Media & Radio: A Case Study Spring 2014 Demet Akat | @DemetAkat Becca Liss | @BeccaGLiss #OldRadioNewMedia
  • 2. Introduction: The Project   Impact of social media on radio broadcasting:   Background & Theory   Research Questions   Case Study – TRT (Turkish Radio & Television) FM   Future Implications   Conclusions #OldRadioNewMedia @DemetAkat @BeccaGLiss
  • 3. Introduction: The Importance   Looking at media studies as a whole, radio is highly under-researched   “Radio was a neglected medium, invisible, the Cinderella of communication studies and a wall flower at the media studies ball” (Lacey, 2008) #OldRadioNewMedia @DemetAkat @BeccaGLiss
  • 4. Background: The Theory   Uses & Gratifications   “People were using the Internet and traditional media (i.e., television, newspapers, and radio) for the same reasons: social interaction, surveillance; and relaxation” (Johnson, 2012)   “People use the media to satisfy certain needs, such as to pass time, cure boredom, find excitement, social interaction, as well as to survey the environment” (Rosales, 2013) #OldRadioNewMedia @DemetAkat @BeccaGLiss
  • 5. Introduction: The Questions   How does social media contribute to the interaction between listeners and radio broadcast?   Does social media have an impact on radio popularity? #OldRadioNewMedia @DemetAkat @BeccaGLiss
  • 6. Background: The Case Study   This was the first radio station in Turkey to broadcast through FM transmitters   TRT FM is the most accessible radio station across Turkey   Radyo 2 (TRT FM) is the main channel for popular music among TRT Radio Stations #OldRadioNewMedia @DemetAkat @BeccaGLiss @TRTFM
  • 7. Background: The Case Study #OldRadioNewMedia @DemetAkat @BeccaGLiss @TRTFM
  • 8. Case Study   Interviewees (1-4)   Overall themes they talked about   Memorable quotes #OldRadioNewMedia @DemetAkat @BeccaGLiss @TRTFM
  • 9. Interviewees @tulaytuzun Tulay Kankalp Tuzun on Facebook TRT Anchor (1998 – Present) Fine arts, music, politics, entertainment, etc. BA in Business administration #OldRadioNewMedia @DemetAkat @BeccaGLiss
  • 10. Interviewees @suhauner Suha Uner on Facebook TRT Anchor (1989 – Present) Covers a variety of topics on shows Degree in French Literature #OldRadioNewMedia @DemetAkat @BeccaGLiss
  • 11. Interviewees cem.temel@trt.net.tr Cem Temel TRT Producer (1998 – Present) Runs daily news show Pursuing Ph. D. on Republican History of Turkey #OldRadioNewMedia @DemetAkat @BeccaGLiss
  • 12. Interviewees @okyanus1011 Deniz Sezer Vice-Producer at TRT Live & Taped shows (focus on entertainment) Degree in Accounting #OldRadioNewMedia @DemetAkat @BeccaGLiss
  • 13. Main Themes   Interaction   Audience Contribution   Visuals   Station Promotions #OldRadioNewMedia @DemetAkat @BeccaGLiss
  • 14. Theme 1: Interaction   Social Media makes the audience interaction easier.   Listeners feel more connected when there is more interaction. “The listener has a warmer relationship with the radio through the social media. The radio show takes a different form with the help of the instant messages. Sharing different opinions,… getting instant responses from the host for a request or a critique, being able to interact with the host directly; all these are benefits of the audience of a radio show that uses the social media platforms.” Tulay Tuzun #OldRadioNewMedia @DemetAkat @BeccaGLiss
  • 15. Theme 1: Interaction #OldRadioNewMedia @DemetAkat @BeccaGLiss
  • 16. Theme 2: Audience Contribution   SM makes listeners more active in the content curating process.   Through SM, it is easier to get feedback quickly from the listeners. “..social media platforms are helpful to a better understanding of the listeners’ expectations. We are making some changes in the content according to those expectations, when it is possible.” Cem Temel #OldRadioNewMedia @DemetAkat @BeccaGLiss
  • 17. Theme 2: Audience Contribution #OldRadioNewMedia @DemetAkat @BeccaGLiss http://audience411.com/wp-content/uploads/2013/04/AudienceInteraction1.png
  • 18. Theme 3: Visuals   SM makes Radio visible through sharing visual content. “Social Media gave us the opportunity to make our studios visible for our listeners through pictures we post on Facebook or Twitter.” Deniz Sezer #OldRadioNewMedia @DemetAkat @BeccaGLiss
  • 19. Theme 4: Station Promotions   SM is a great opportunity for introducing the coming shows on their radio station. “In these social platforms, we introduce our future guests and the content of the shows and sometimes inform listeners about the whole TRT corporation. “ Tulay Tuzun #OldRadioNewMedia @DemetAkat @BeccaGLiss
  • 20. TRT   Streaming Application #OldRadioNewMedia @DemetAkat @BeccaGLiss @TRTFM
  • 21. What’s Next?   Comparative studies among additional radio stations regarding social media use and popularity   Utilizing additional social media platforms to interact with listeners   More academic focus on the relationship between social media and radio #OldRadioNewMedia @DemetAkat @BeccaGLiss
  • 22. TRT & Literature   How Radio is utilizing social media:   Twitter – sharing breaking news & contest alerts   Facebook – promotions, programs, events, sample music & photos of artists   Mobile Apps – live listening/streaming; on demand #OldRadioNewMedia (Rosales, 2013) @DemetAkat @BeccaGLiss
  • 23. Conclusions   Four Themes   More to explore   Turkey & Social Media #OldRadioNewMedia @DemetAkat @BeccaGLiss